Technicolor Cable Modems & Gateways: Safety Instructions and Regulatory Notices

Before You Start Installation or Use

Carefully read all safety instructions before installing or using this product.

Applicability

These Safety Instructions and Regulatory Notices apply to Technicolor Cable Modems & Gateways.

Using Equipment Safely

Always follow basic safety precautions to reduce the risk of fire, electric shock, and injury:

• Install the product as described in the included documentation.
• Do not use this product to report a gas leak in the vicinity of the leak.
• Avoid using this product during an electrical storm due to a remote risk of electric shock from lightning.

Used Symbols

The following symbols may be found in this and accompanying documentation, as well as on the product or accessories:

Technicolor

Technicolor Delivery Technologies
8-10 rue du Renard, 75004 Paris, France
technicolor.com

Product Use

Install and use this product strictly in accordance with the manufacturer's instructions provided in the user documentation. Read this document carefully before installation or use to understand device-specific constraints or rules for your country. Contact your supplier if you have any doubts regarding installation, operation, or safety. Unauthorized modifications will void the product warranty and may void the user's authority to operate the equipment. Technicolor disclaims all responsibility for non-compliance with these instructions.

Software and Firmware Use

The firmware in this equipment is protected by copyright. Use the firmware only in the provided equipment. Reproduction or distribution of this firmware without express written consent from Technicolor is prohibited. Software described in this document is licensed under an agreement and may only be used or copied according to its terms.

Open Source Software Notification

This product's software may contain open source modules subject to specific license terms. Information on these components, their licenses, and versions is available on Technicolor's website at www.technicolor.com/opensource. Source code for Open Source Software may be available upon request, subject to the terms of the applicable licenses.

Environmental Information

Batteries (if applicable)

Batteries contain hazardous substances and should not be disposed of with regular waste. Dispose of them at special collection points. Recycle or dispose of batteries according to the manufacturer's instructions and local/national regulations.

Energy Efficiency

Refer to the user documentation for detailed information on energy consumption and tips for energy savings. Reading this documentation before use is encouraged to optimize product performance.

Safety Instructions Summary

• Read and keep these instructions.
• Heed all warnings and cautions.
• Follow all instructions.

Climatic Conditions

This product is intended for stationary indoor use. Maximum ambient temperature should not exceed 40°C (104°F), and relative humidity should be between 20% and 80%. Avoid direct or excessive solar/heat radiation, heat trap conditions, water, or condensation. Install in a Pollution Degree 2 environment (dry, non-conductive pollution). Batteries (if installed) must not be exposed to excessive heat.

Note: This product is designed for indoor use only. [Indoor Use Symbol]

Ventilation and Positioning

This product is for indoor residential or office use. Remove all packaging before applying power. Position and use the product only as described in the user documentation. Do not insert objects into openings. Do not block or cover ventilation openings; do not place on soft furnishings or carpets. Ensure 7 to 10 cm (3 to 4 inches) of clearance around the product for proper ventilation. Keep away from heat sources like radiators or stoves. Do not place objects that could spill or drip into the product (e.g., candles, liquids). Protect from dripping, splashing, rain, or moisture. If liquid enters the product or it is exposed to rain/moisture, unplug immediately and contact your supplier.

Cleaning

Unplug the product and disconnect other devices before cleaning. Use a damp cloth; do not use liquid or aerosol cleaners.

Water and Moisture

Do not use this product near water (e.g., bathtub, sink, wet basement, swimming pool). Condensation may form if the product is moved from a cold to a warm environment. Allow it to dry naturally before use.

Electrical Powering

Power the product according to the specifications on the marking labels. If using a power supply unit:

• For USA and Canada: Use a UL listed Direct Plug-in Power Unit marked "Class 2" with the rating indicated on the product label.
• The power supply unit must be Class II and a Limited Power Source compliant with IEC 60950-1/EN 60950-1, Clause 2.5 or IEC 62368-1/EN 62368-1, Annex Q, and rated as indicated on the product label. It must be tested and approved to national or local standards.

Important: Only use the supplied power supply unit, one provided by your service provider/local supplier, or an approved replacement. Using other types is prohibited. Consult user documentation or your supplier if unsure about the required power supply type.

Accessibility

The power supply cord plug serves as the disconnect device. Ensure the mains supply socket outlet is easily accessible and located close to the product. Power connections must always be accessible for quick and safe disconnection from the mains supply.

Overloading

Do not overload mains supply socket outlets or extension cords to prevent fire or electric shock.

Handling Batteries

This product may contain disposable batteries.

CAUTION

Danger of explosion if batteries are mishandled or incorrectly replaced.

• Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or liquids.
• Insert batteries correctly; incorrect insertion may cause explosion.
• Do not attempt to recharge disposable batteries.
• Follow instructions for charging rechargeable batteries.
• Replace batteries with the same or equivalent type.
• Do not expose batteries to excessive heat (e.g., sunlight, fire) or temperatures above 100°C (212°F).

Cable Distribution

For this apparatus, the cable shield/screen shall be grounded (earthed) as close as practical to the point of entry of the cable into the building. For products sold in the USA and Canada, this is to draw attention to ANSI/NFPA 70, the National Electrical Code (NEC), Section 820.93, Grounding of Outer Conductive Shield of a Coaxial Cable (or Canadian Electrical Code Part 1). The cable distribution system must be grounded in accordance with these codes.

Servicing

To reduce the risk of electric shock, do not disassemble this product. Refer servicing to qualified personnel.

Damage Requiring Service

Unplug the product and refer servicing to qualified personnel if:

• The power supply, cord, or plug is damaged.
• Attached cords are damaged or frayed.
• Liquid has spilled into the product.
• The product has been exposed to rain or water.
• The product does not operate normally.
• The product has been dropped or damaged.
• There are signs of overheating.
• The product exhibits a distinct change in performance.
• The product is giving off smoke or a burning smell.

Protecting the Product When Moving

Always disconnect the power source when moving the product or connecting/disconnecting cables.

Interface Classifications

External interfaces are classified as follows:

• Cable (IN/OUT): TNV circuit, not subjected to overvoltages (TNV-1)
• Phone, FXS: TNV circuit, not subjected to overvoltages (TNV-2)
• MoCA, HPNA, RF: TNV circuit, not subjected to overvoltages (TNV-1)
• Other interface ports (e.g., Ethernet, USB), including low voltage power input: SELV (Safety Extra-Low Voltage) circuits.

Regulatory Information

North America - Canada

Radio Frequency Interference: This Class B digital apparatus complies with Canadian ICES-003 and meets applicable Innovation, Science and Economic Development Canada technical specifications.

Radiation Exposure: This equipment complies with IC radiation exposure limits for an uncontrolled environment. Maintain a minimum distance of 30 cm between the radiator and your body.

Industry Canada (IC): If equipped with a wireless transceiver, this device complies with Industry Canada's licence-exempt RSSs. Operation is subject to two conditions: (1) no interference, and (2) acceptance of any interference received.

Restricted Frequency Bands (Canada): If equipped with a 2.4 GHz wireless transceiver, only channels 1-11 (2412-2462 MHz) may be used. If equipped with a 5 GHz wireless transceiver, it is for indoor use only. Firmware is programmed at the factory to match the intended destination and is not user-accessible.

North America - United States of America

Federal Communications Commission (FCC) Compliancy: This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) no harmful interference, and (2) acceptance of any interference received.

Responsible Party: Technicolor Connected Home LLC, 5030 Sugarloaf Parkway, Building 6, Lawrenceville, GA 30044 USA, 317-587-5466.

FCC Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

FCC Part 15B Supplier's Declaration of Conformity: Available at www.technicolor.com/ch_regulatory.

FCC Radio Frequency Interference Statement: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits provide reasonable protection against harmful interference in a residential installation. If this equipment causes harmful interference to radio or television reception, try to correct it by reorienting/relocating the antenna, increasing separation between equipment and receiver, connecting to a different circuit, or consulting a dealer/technician.

RF Exposure Statement: This equipment complies with FCC radiation exposure limits for an uncontrolled environment. Follow operating instructions for compliance. Maintain at least 30 cm separation between the antenna and users/nearby persons. This transmitter must not be co-located or operating with any other antenna or transmitter.

Restricted Frequency Bands (USA): If equipped with a 2.4 GHz wireless transceiver, only channels 1-11 (2412-2462 MHz) may be used. If equipped with a 5 GHz wireless transceiver, it meets FCC Part 15E, Section 15.407 requirements. Firmware is programmed at the factory to match the intended destination and is not user-accessible.