Whirlpool Commercial Washer Installation Instructions

Model: W11691739B

Washer Safety

Your safety and the safety of others are very important. Read and obey all safety messages.

The safety alert symbol ⚠️ alerts you to potential hazards that can kill or hurt you and others.

DANGER: You can be killed or seriously injured if you don't immediately follow instructions.

WARNING: You can be killed or seriously injured if you don't follow instructions.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury, follow these basic precautions:

FOR YOUR SAFETY: Do not store or use gasoline or other flammable vapors and liquids nearby.

Tools & Parts

Tools Needed:

Parts Supplied:

Dimensions

Front View:

Side View:

Back View (Non-coin-operated models):

Location Requirements

Selecting the proper location improves performance and minimizes noise and washer "walk." The washer can be installed in a basement, laundry room, or recessed area. Consider companion appliance location requirements.

IMPORTANT: Do not install or store the washer where it will be exposed to the weather or temperatures at or below 32°F (0°C). Proper installation is your responsibility.

You will need:

Recessed Area or Closet Installation

The washer can be installed in a recessed area or closet. The dimensions shown are minimum spaces. Additional spacing is recommended for installation and servicing. Consider spacing for companion appliances.

Minimum installation spacing:

Installation Instructions

WARNING: Excessive Weight Hazard. Use two or more people to move and install.

It is necessary to remove all shipping materials for proper operation and to avoid excessive noise.

  1. Move washer to within 4 ft (1.2 m) of its final location, in a fully upright position. Use cardboard to avoid floor damage and tape the lid shut.
  2. Place cardboard supports behind the washer, tip it back, and place on supports. Remove shipping base. Set washer upright. IMPORTANT: Removing shipping base is necessary for proper operation. Keep shipping base for future moves.
  3. Remove tape from lid, open lid, and remove cardboard packing tray from tub. Ensure all parts are removed. Keep tray for future moves.

Level Washer

IMPORTANT: Level washer properly to reduce excess noise and vibration.

WARNING: Excessive Weight Hazard. Use two or more people.

  1. Move washer to final location. Place a level on top edges. Use side seam for side levelness, lid for front levelness. Rock washer to ensure all four feet contact the floor.
  2. Use a 9/16" or 14 mm wrench to turn jam nuts clockwise on feet until about 1/2" (13 mm) from cabinet. Turn leveling foot clockwise to lower, counterclockwise to raise. Recheck level and repeat. HELPFUL TIP: Prop up front of washer about 4" (102 mm) with a wood block.
  3. When level, use wrench to turn jam nuts counterclockwise to tighten them against the cabinet.

Connect Drain Hose

Proper routing avoids floor damage from water leakage.

Remove drain hose from washer drum:

  1. Remove cap from washer drain port.
  2. If clamp is not on elbow end of drain hose, slide it over the end.
  3. Squeeze clamp with pliers and slide elbow end onto washer drain port, secure with clamp.

IMPORTANT: Drain hose should not exceed 8" (203 mm) into drain pipe. Do not force excess hose or lay it in the bottom of the laundry tub. Use the drain hose form. The installer is responsible for securing the drain hose to prevent leaks or dislodgement.

Drain System

The drain system can be installed using a floor drain, wall standpipe, floor standpipe, or laundry tub.

4a. Floor drain system:

For floor drain installations, remove the U-form from the drain hose. Requires Siphon Break Kit (Part Number 285320). Minimum siphon break: 28" (710 mm) from washer bottom. Additional hoses may be needed.

4b. Wall standpipe drain system:

See requirements for floor standpipe drain system.

4c. Floor standpipe drain system:

4d. Laundry tub drain system:

Connect Inlet Hoses

Insert new hose washers into each end of the inlet hoses. Seat washers firmly.

Connect Inlet Hoses to Washer:

  1. Attach cold water hose to cold water inlet valve (blue ring). Hand-tighten coupling.
  2. Attach hot water hose to hot water inlet valve (red ring). Hand-tighten coupling.
  3. Use pliers to tighten couplings an additional two-thirds turn.

Connect Inlet Hoses to Water Faucets:

  1. Attach hose to hot water faucet. Screw coupling until seated. Repeat for cold water.
  2. Use pliers to tighten couplings an additional two-thirds turn. NOTE: Do not overtighten; damage to the valve can result.

Secure drain hose to inlet hose with zip strap.

Clear Water Lines:

NOTE: Replace inlet hoses after 5 years of use. Periodically inspect hoses for bulges, kinks, cuts, wear, or leaks.

Electrical Requirements

WARNING: Electrical Shock Hazard. Use a grounded 3-prong outlet. Do not remove ground prong. Do not use an adapter or extension cord.

GROUNDING INSTRUCTIONS

For a grounded, cord-connected washer: This washer must be grounded to reduce electrical shock risk. The plug must be connected to a properly installed and grounded outlet.

WARNING: Improper connection of the equipment-grounding conductor can result in electric shock. Consult a qualified electrician if in doubt.

Do not modify the plug; have a proper outlet installed by a qualified electrician if it won't fit.

For a permanently connected washer: Connect to a grounded metal, permanent wiring system, or run an equipment grounding conductor with circuit conductors.

Complete Installation

WARNING: Electrical Shock Hazard. Use a grounded 3-prong outlet.

Follow these instructions to complete installation:

Typical Full Load Sizes

Load Type Loading Suggestion
Mixed Load 3 double sheets, 4 pillowcases, 6 pair shorts, 8 T-shirts, 2 shirts, 2 blouses, 8 handkerchiefs
Permanent Press 2 double or 1 king size sheet, 1 tablecloth, 1 dress, 1 blouse, 2 slacks, 3 shirts, 2 pillowcases
Heavy Work Clothes 3 pair pants, 3 shirts, 1 coverall, 4 pair jeans, 1 overall
Knits 3 blouses, 4 slacks, 6 shirts, 4 tops, 4 dresses

The Normal cycle is recommended for normally soiled cotton or linen clothes. Energy certifications were based on the Normal Eco cycle with Auto Spin, Auto Soil Level, and all Wash Temperature selections. The washer was tested as an Adaptive Automatic Water Fill Control System washer. Default settings are Normal cycle, Warm Wash Temp, Auto Water Level, and Spin Speed.

Washer Maintenance

Operating Tips

WARNING: Fire Hazard. Never place items dampened with gasoline or other flammable fluids in the washer. No washer can completely remove oil. Do not dry items that have ever had any type of oil on them (including cooking oils). Doing so can result in death, explosion, or fire.

It is recommended that fiberglass items not be washed in coin-operated washers. If washed, run a complete cycle to rinse any residue.

Transporting Your Washer

If You Need Assistance

Contact your authorized Commercial Laundry distributor. For inquiries, visit www.whirlpoolcommerciallaundry.com. If you cannot locate your distributor, the Commercial Laundry Support Center can answer questions not covered in these instructions. Call 1-866-698-2538 (toll-free). You will need the washer model and serial number.

Alternate Parts & Accessories

Your installation may require additional parts. Call the toll-free number for assistance.

If You Have:

You Will Need:

Accessories:

Electronic Controls Set-Up Instructions

Basic Operation of Commercial Washer

For additional information, visit www.whirlpoolcommerciallaundry.com.

WARNING: Electrical Shock Hazard. Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.

IMPORTANT: Electrostatic Discharge (ESD) Sensitive Electronics

ESD problems are present everywhere and can damage or weaken electronic controls. Use an anti-static wrist strap connected to a ground point, or touch a ground point repeatedly before handling parts. Avoid touching electronic parts or contacts; handle by edges only. When repackaging, use anti-static bags.

General Information

Factory Default Settings:

The washer is programmed at the factory with default settings for cycles like HEAVY DUTY, MIXED, DELICATES, and NORMAL ECO, including water temperature, rinse options, and coin pricing. Refer to the Program Menu for details.

Warm Start (after power failure)

After a delay (up to 8 seconds), the washer resumes the cycle from where it left off. Press START to continue.

Free Cycles

This is set by programming the cycle price to zero. 'SELECT CYCLE' will appear, and the price will show '0.00'.

Display

After installation and plugging in, the display shows 'SYnC', then '0 MINUTES'. After plugging in and opening/closing the door, the price is shown. For free cycles, 'SELECT CYCLE' flashes and 'PRICE 0.00' is displayed.

Control Set-Up Procedures

IMPORTANT: Read all instructions before operating. Use lower fabric setting keypads and the digital display to set up controls. The display shows set-up codes and their values.

How to use the keypads to program the controls:

  1. HEAVY DUTY keypad: Increments set-up code values. Holding it down allows rapid adjustment.
  2. MIXED keypad: Advances through set-up codes. Holding it down advances one code per second.
  3. DELICATES keypad: Selects or deselects options.
  4. TEMPERATURE keypad: Decreases set-up code value.

Start Operating Set-Up

COIN Models: Insert access door key, turn, and lift to remove access door. The washer is now in set-up mode.

An owner can simply uncrate, hook up, plug in, and operate the washer without changing settings.

Set-Up Codes:

Codes are indicated by characters on the left (code) and right (value). Codes marked with * can be transferred via USB stick.

Examples of Codes:

Controls Set-Up Through USB:

Access USB setup menu via code 2.xx. Use HEAVY DUTY keypad for help mode, MIXED to advance, DELICATES to select. See Page 12 for USB port location and instructions.

USB Menu:

Allows software updates and import/export of machine settings.

USB Status Codes:

Exit from Set-Up Mode:

COIN Models: Reinstall access door. If a service cycle is in progress, it will complete normally.

Access to USB Port

Access the USB port to change electronic control settings.

WARNING: Electrical Shock Hazard. Disconnect power before servicing. Replace parts and panels before operating. Failure to do so can result in death or electrical shock.

To Install or Remove a USB Stick:

The USB port is on the Display Control Board.

  1. Remove two screws to allow the fascia panel to pivot outward.
  2. Lay fascia panel face down on the appliance top panel to access the User Interface Control Board.
  3. Install the USB stick into the USB port or remove it.
  4. Replace the fascia panel with the two screws.
  5. Plug the appliance into a grounded 3-prong outlet or reconnect power.
Models: CAE2779JQ, W11691739B, CAE2779JQ Commercial Top Load Washer, CAE2779JQ, Commercial Top Load Washer, Top Load Washer, Load Washer, Washer

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