Segway SuperScooter GT Series Product Manual

This manual provides detailed information for the Segway SuperScooter GT1 and GT2 models. For the most up-to-date information, firmware updates, and safety instructions, please download and install the Segway-Ninebot app and visit www.segway.com.

Diagram and Functions

The Segway SuperScooter features a comprehensive design with various components for operation and control.

Main Components:

Handlebar: Houses controls for steering and operation.
Stem: Connects the handlebar to the main body.
Front Brake Lever: Controls the front brake.
Rear Brake Lever: Controls the rear brake.
Throttle: Twist grip to accelerate.
Power Button: Turns the scooter on/off and wakes the display.
Left/Right Control Switches: Used for mode switching, headlight control, cruise control, and turn signals.
Horn Button: Activates the horn.
Turn Signal Button: Activates left or right turn signals.
Dashboard: Displays speed, battery level, mode, and other indicators.
Front/Rear Shock Absorbers: Provide suspension for a smoother ride.
Front/Rear Disc Brakes: Ensure effective braking.
Front/Rear Hub Motors: Provide propulsion.
Lights: Headlight, Daytime Running Light (DRL), Taillight & Brake Light, Ambient Light.
Reflectors: Front, Rear, and Side reflectors for visibility.
Charging Port: For recharging the battery.
Footboard: Platform for the rider.
Kickstand: For parking the scooter.
Folding Mechanism: Allows the scooter to be folded for transport and storage.
Safety Button: Associated with the folding mechanism.
Quick Release Lever: Aids in the folding process.
Front/Rear Fender: Protects from spray and debris.

Handlebar Functions

The handlebar is equipped with various controls:

Throttle: Twist to accelerate.
Power Button: Turns the scooter on/off and wakes the display.
Right Control Switch: Used for mode switching, activating BOOST mode (GT2), and switching to WALK mode.
Horn Button: Activates the horn.
Left Control Switch: Used for turning headlights on/off, activating cruise mode, and switching between 1WD/2WD (GT2).
Turn Signal Button: Activates left or right turn signals.

Operation Methods:

Name	Function	Operation method
Power Button	Power on/off, Wake up the screen, Back to the previous speed mode, Confirm Bluetooth password	Press the Power Button to power on the scooter. Press and hold to power it off. Press to wake up the screen. Press to return to previous speed mode. Press to confirm Bluetooth password when connecting via app.
Left Control Switch	Turn on/off the headlight, Turn on/off the cruise mode, Switch between 1WD and 2WD (GT2), Mode switching	Rotate to turn headlight on/off. Press to activate/deactivate cruise mode. Press and hold to switch between 1WD/2WD (GT2). Rotate to switch speed modes.
Right Control Switch	Activate the BOOST mode (GT2), Switch to WALK mode	Press to activate BOOST mode (RACE mode only). Press again or switch mode to deactivate. Press (GT1) or press and hold (GT2) to switch to WALK mode.
Throttle	Speed up	Twist the throttle.
Turn Signal Button	Turn on/off the left/right signal	Press the left/right side for three blinks, or press and hold for continuous blinking.
Horn Button	Turn on the horn	Press the button.

Dashboard Indicators

The dashboard provides real-time information about the scooter's status:

GT1 Dashboard Indicators:

Speedometer: Displays current speed.
Headlight (on/off): Indicates headlight status.
Cruise Mode: Indicates cruise control is active.
Lock: Indicates the scooter is locked via the app.
Turn Signal Indicator: Shows active turn signals.
POWER Progress Bar: Displays motor output power.
Battery Level: Shows remaining battery charge.
Bluetooth: Indicates connection to the Segway-Ninebot app.
Warning Indicator: Alerts to potential issues.

GT2 Dashboard Indicators:

Includes all GT1 indicators plus:
SDTC OFF: Indicates Segway Dynamic Traction Control is off.
1WD/2WD: Shows current drive mode (one-wheel or two-wheel drive).
BOOST Progress Bar: Displays remaining BOOST mode acceleration time.
WALK Mode, PARK Mode, ECO Mode, SPORT Mode, RACE Mode: Indicate the selected speed mode.
Charging Indicator: Shows when the scooter is charging.
Remaining Mileage: Displays estimated distance until the battery is depleted.

Symbol Meanings:

Symbol	Name	Meaning	Description
POWER	POWER Progress Bar	Displays motor output power.	The symbol displays the motor output power of the scooter.
88	Speedometer	Displays current speed.	The symbol displays the current speed of the scooter.
SDTC OFF	SDTC OFF (GT2)	SDTC feature is off.	1) With two-wheel drive, SDTC feature is auto-on in non-RACE modes. Note: This feature helps prevent wheel slippage and maintain stability when accelerating. 2) With one-wheel drive, SDTC feature is auto-off in RACE mode.
Cruise Mode	Cruise Mode	Cruise mode is activated.	1) In ECO, SPORT or RACE mode, press the Left Control Switch to turn on the cruise mode when the speed ≥ 3.1 mph (5 km/h). Once turned on, the scooter will cruise at the current speed. 2) Turn off the cruise mode with the following methods: Method 1: Twist the throttle or squeeze brake levers. Method 2: Press the Left Control Switch. Method 3: Switch the speed mode. ▲ DO NOT turn on the cruise mode in complex environments, bad weather or undesirable road conditions. Serious danger or injury may occur.
Lock	Lock	Scooter is locked.	When the icon lights up, it means the scooter is locked. When the scooter is locked via the Segway-Ninebot app: 1) The screen will go dark in 3 seconds, at this point, press the Power Button to wake up the screen. 2) The scooter will sound the alarm with flashing lights when it is moved for 3 seconds. 3) The scooter will keep beeping when it is moved for 10 seconds, and if the scooter is moved again within 60 seconds, the beep will not stop. When the scooter is unlocked, it will automatically power off if there is no operation within 10 minutes. Note: Enable/Disable this feature via the Segway-Ninebot app.
1WD/2WD (GT2)	1WD/2WD (GT2)	Indicates drive mode.	The icon 1WD indicates that the scooter is in the one-wheel drive mode. The icon 2WD indicates that the scooter is in the two-wheel drive mode.
Battery Level (GT2)	Battery Level (GT2)	Displays battery percentage and bar.	The symbol displays the remaining battery power in battery percentage and battery bar.
Battery Level (GT1)	Battery Level (GT1)	Displays battery bar.	The symbol displays the remaining battery power in battery bar.
BOOST	BOOST Progress Bar	Displays remaining BOOST mode time.	The symbol displays the remaining available acceleration time of the BOOST mode. 1) Press the Right Control Switch to activate the BOOST mode. * In RACE mode only. 2) Twist the throttle to accelerate faster. 3) Press the Right Control Switch again or switch the speed mode to turn it off. ▲ When the BOOST mode is activated, the scooter will accelerate faster. DO NOT apply this feature in complex environments, bad weather or undesirable road conditions. Serious danger or injury may occur.
Bluetooth	Bluetooth	App connection status.	The symbol indicates that the scooter is connected to the Segway-Ninebot app.
Warning	Warning	Indicates an error.	The symbol indicates that the scooter has detected an error. The error code will display on the dashboard. See page 8 for possible causes and solutions.
Remaining Mileage	Remaining Mileage	Displays estimated range.	The symbol displays the remaining mileage of the scooter.
Charging Indicator	Charging Indicator	Indicates charging status.	The symbol indicates that the scooter is charging.

Speed Modes Introduction

The Segway SuperScooter offers multiple speed modes to suit different riding conditions:

Mode/model	GTI (Speed limit)	GT2 (Speed limit)	Switching methods
WALK	3.7 mph (6 km/h)	3.7 mph (6 km/h)	1) When the scooter is at a complete stop, rotate the Right Control Switch. 2) For GT1: press the Right Control Switch. For GT2: press and hold the Right Control Switch. Note: In this mode, twist the throttle slightly to walk with the scooter at a low speed.
PARK	0 mph (0 km/h)	0 mph (0 km/h)	Rotate the Right Control Switch. Note: When the scooter is in ECO, SPORT, or RACE mode, it will automatically enter PARK mode in the following circumstances: 1) Park or stop for more than 5 seconds after riding. 2) Park or stop for more than 20 seconds when not riding. * At this point, press the Power Button to go back to the previous mode.
ECO	24.9 mph (40 km/h)	24.9 mph (40 km/h)	Rotate the Right Control Switch.
SPORT	37.3 mph (60 km/h)	43.5 mph (70 km/h)	Rotate the Right Control Switch.
RACE	37.3 mph (60 km/h)	43.5 mph (70 km/h)	Rotate the Right Control Switch.

Damper Adjustment

The scooter features adjustable front and rear dampers. The adjustment knobs allow for tuning the rebound resistance.

Adjustment Icon: Indicates the location of the adjustment knob.
Adjustment Knob: Turn clockwise for S (Slow rebound, increased resistance) or counterclockwise for F (Fast rebound, decreased resistance).

Note: The damper is set to the default position before leaving the factory. Adjust according to your riding habits.

Specifications

Detailed specifications for the Segway SuperScooter GT1 and GT2 models:

Item	Name	Parameter
Product	Model	Segway SuperScooter GT1, GT1P	Segway SuperScooter GT2, GT2P
	Length x Width x Height	Approx. 58.5 x 25.8 x 51.5 in (1485 x 656 x 1308 mm)	Approx. 58.5 x 25.8 x 33.9 in (1485 x 656 x 860 mm)
	Folded: Length x Width x Height	-	-
	Net Weight	Approx. 47.6 kg (105 lbs)	Approx. 52.6 kg (116 lbs)
	Max. Payload	150 kg (331 lbs)
	Recommended Age	14-60 years old
	Required Height	3'11"-6'6" (120-200 cm)
Rider	Wheelbase	45.2 in (1147 mm)	45.2 in (1147 mm)
	Ground Clearance	5.5 in (140 mm)	5.5 in (140 mm)
	Drive System	1WD (One-wheel drive)	2WD (Two-wheel drive)
	Max. Speed[1]	Approx. 37.3 mph (60 km/h)	Approx. 43.5 mph (70 km/h)
Machine	Theoretical Range[2]	Approx. 43.5 miles (70 km)	Approx. 55.9 miles (90 km)
	Typical Range[3]	Approx. 31.1 miles (50 km)	Approx. 37.3 miles (60 km)
	Max. Slope	Approx. 23%	Approx. 30%
Traversable Terrain	Asphalt/flat pavement; obstacles < 1.2 in (3 cm); gaps < 1.2 in (3 cm)
Operating Temperature	-10 to 40°C (14 to 104°F)
Storage Temperature	-20 to 45°C (-4 to 113°F)
IP Rating	IPX4
Battery	Duration of Charging (single)[4]	Approx. 12 h	Approx. 16 h
Battery	Duration of Charging (dual)[4]	Approx. 6 h	Approx. 8 h
Model	NDAF5020A	NDAF5030A
Nominal Voltage	50.4 V	58.8 V
Max. Charging Voltage	58.8 V	58.8 V
Nominal Energy	1008 Wh	1512 Wh
Nominal Capacity	20 Ah	30 Ah
Charging Ambient Temperature	0 to 40°C (32 to 104°F)
Battery Management System	Over-heating, short circuit, over-current, over-discharge and over-charge protection
Motor	Motor Type	Air cooled hub motor
Motor	Nominal Power	1.4 kW, 1400 W	1.5 kW2, 1500 W2
Max. Power	3 kW, 3000 W	3 kW2, 3000 W2

Charger, Tire, and Other Specifications

Item	Parameter
Charger Model	NBW58D802D0D
Input Voltage	100-240 V~
Max. Output Voltage	58.8 V
Output Power	0.1 kW, 115.6 W
Rated Output	57.8 V 2.0 A
Tire Type	11-inch Self-sealing tubeless tires
Tire Pressure	32 psi
Material	Rubber
Speed Modes	WALK mode, PARK mode, ECO mode, SPORT mode and RACE mode
Suspension System	Front and rear spring suspension, Front and rear adjustable damper
Brake System	Front & Rear disc brakes

Common Failures and Solutions

Troubleshooting guide for common issues:

Error code	Possible causes	Solution
0	Throttle abnormality	Please contact after-sales service or an authorized dealer.
1	Dashboard communication failure	Please restart the scooter and try again.
2	Battery communication failure	Please contact after-sales service or an authorized dealer.
3	Turn signals abnormality	Please restart the scooter and try again.
4	Headlight abnormality	Please contact after-sales service or an authorized dealer.
5	Water detection in stem top	Please try to apply heat dissipation for the scooter.
6	Over-voltage protection of motor controller	Please try to apply heat dissipation for the scooter.
7	Under-voltage protection of battery/motor controller	Please try to warm up the scooter.
8	High scooter temperature	Please try to apply heat dissipation for the front-drive-wheel.
9	High battery temperature	Please restart the scooter and try again.
10	Low battery temperature	Please contact after-sales service or an authorized dealer.
11	High front-drive-wheel temperature	Please restart the scooter and try again.
12	Front-drive-wheel stall	Please contact after-sales service or an authorized dealer.
13	Front-drive-wheel current sensor error	Please try to apply heat dissipation for the rear-drive-wheel.
14	Front-drive-wheel over-current	Please restart the scooter and try again.
15	Front-drive-wheel motor phase failure	Please contact after-sales service or an authorized dealer.
16	High rear-drive-wheel temperature	Please restart the scooter and try again.
17	Rear-drive-wheel stall	Please contact after-sales service or an authorized dealer.
18	Rear-drive-wheel current sensor error	Please restart the scooter and try again.
19	Rear-drive-wheel over-current	Please contact after-sales service or an authorized dealer.
20	Rear-drive-wheel motor phase failure	Please restart the scooter and try again.
21	Rear motor hall sensor error	Please contact after-sales service or an authorized dealer.
22	Front motor hall sensor error	Please contact after-sales service or an authorized dealer.

Certifications

This product is certified to meet various safety and regulatory standards:

Certified to ANSI/CAN/UL-2272.
Battery complies with UN/DOT 38.3.
Battery complies with ANSI/CAN/UL-2271.
Federal Communications Commission (FCC) Compliance Statement for USA: This device complies with part 15 of the FCC rules. Operation is subject to two conditions: no harmful interference, and acceptance of received interference. Changes not expressly approved may void user authority.
Industry Canada (IC) Compliance Statement for Canada: This device complies with Industry Canada license-exempt RSS standards. Operation is subject to two conditions: no interference, and acceptance of any interference.
FCC ID: GT1P - 2ALS8-KS0008, GT2P - 2ALS8-KS0009
IC: GT1P - 22636-KS0008, GT2P - 22636-KS0009

Trademark and Copyright

Segway, Segway GT, Segway-Ninebot, and the Rider Design are trademarks of Segway Inc. Android is a trademark of Google Inc. App Store is a service mark of Apple Inc. Other trademarks and copyrights belong to their respective owners.

The manufacturer reserves the right to make changes to the product, release firmware updates, and update this manual at any time without prior notice. Due to continuous product improvement and design changes, your scooter may differ slightly from the illustrations in this document. Please scan the QR code or visit the Segway-Ninebot app for the latest user materials and safety instructions.

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