Whirlpool Undercounter Dishwasher
Model DU7903XL
This guide provides instructions for the use and care of your Whirlpool Undercounter Dishwasher.
Whirlpool also manufactures Freezers, Refrigerator-Freezers, Ice Makers, Built-In Ovens and Surface Units, Ranges, Microwave Ovens, Trash Compactors, Room Air Conditioners, and Dehumidifiers.
Important Safety Instructions
It is your personal responsibility and obligation to ensure your dishwasher:
- Is installed by a qualified installer.
- Is protected from the elements.
- Is installed on a floor strong enough to support its weight.
- Is properly connected to electricity, water, and drain.
- Is properly electrically grounded.
- Is not used by children or anyone unable to operate it properly.
- Is properly maintained.
WARNING - When using your dishwasher, follow basic precautions, including the following:
- Read all instructions before using the dishwasher.
- DO NOT let children play with or operate your dishwasher.
- DO NOT reach into the area below the bottom rack until the Heating Element has cooled for at least 20 minutes.
- DO NOT wash plastic items unless marked "Dishwasher Safe" or the equivalent. If not marked, check manufacturer's recommendations.
- Store dishwasher detergent in a cool, dry place WHERE CHILDREN CAN'T REACH IT.
- Use ONLY detergents and rinse aids recommended for use in a dishwasher.
- REMEMBER, use your dishwasher only for the job it was designed to do.
- Locate sharp items and knives so that they are not likely to damage the door seal or cut the user.
- Properly connect to electricity and water.
- DISHWASHER MUST BE ELECTRICALLY GROUNDED. Read the Installation Instructions for details.
- DO NOT use your dishwasher unless all enclosure panels are properly in place.
- Be sure your dishwasher is installed on a level floor that will hold the weight, and in an area suitable for its size and use.
- DO NOT sit or stand on or abuse the dishwasher door or dish racks.
- DO NOT tamper with controls.
- When discarding an old dishwasher, always remove the door to prevent accidental entrapment.
- CAUTION: If hot water has not been used recently (usually two weeks or longer), explosive hydrogen gases may build up in the water heater and the hot water pipes. To prevent injury or damage, before using your dishwasher, turn on all hot water faucets and allow water to run for several minutes. This will allow gases to escape. Do not smoke or use any open flame near the faucet while it is open.
- Always disconnect electrical power to the dishwasher before attempting to service.
SAVE THESE INSTRUCTIONS
Parts and Features
Model DU7903XL
Illustration of the interior of the Whirlpool DU7903XL dishwasher, showing the adjustable top rack, upper spray arm, bottom rack, rack bumper, detergent dispensers, silverware basket, rinse aid dispenser, user guide label, and heating element. Labels also point to the model and serial number plate, water column, lower spray arm, overflow protector, and door/access panels. A text box prompts users to record their model and serial numbers, purchase date, and service company information.
Power Clean Washing System
Your dishwasher cleans by spraying a mixture of hot, clean water and detergent against soiled surfaces of dishes. When a cycle is started, the dishwasher fills with water to about the level of the heating element. This water is pumped through the rotating spray arms, through the POWER CLEAN Module which removes food particles, and back through the rotating spray arms. Soiled water is pumped out and replaced with clean water during a cycle – the number of times depends on the cycle being used.
Illustration depicting water spraying from rotating arms onto dishes. A separate illustration shows the POWER CLEAN Module, which processes food particles. Another illustration shows dishes being loaded into the dishwasher with soiled surfaces facing the spray. A diagram illustrates checking water temperature with a thermometer at the faucet.
Step-Saving Preparation for Washing
It is not necessary to rinse dishes before putting them into the dishwasher. Just remove large pieces, bones, and other hard items. The POWER CLEAN Module will remove food particles from the water. It contains a chopping device which will reduce the size of food items. If hard items such as fruit seeds, nuts, and egg shells enter the POWER CLEAN Module, you might hear chopping, grinding, crunching, or buzzing sounds. These sounds are normal when hard items enter the module. DO NOT LET METALLIC ITEMS GET INTO THE POWER CLEAN MODULE.
Hot Water is a Must
Hot water dissolves and activates the dishwashing detergent. Hot water dissolves grease on dishes and helps dry glasses spot-free. Make certain loads are washed in hot water (at least 140°F / 60°C).
To ensure a reliable hot water supply:
- Maintain 140°F water supply at the central water heater. To check water temperature, turn on the hot water faucet nearest the dishwasher. Let water run until it is as hot as possible, then check with a candy or meat thermometer. If the temperature is too low, have a qualified person raise the water heater thermostat setting.
- Use the HI-TEMP WASHING Option. If water heating is needed, a thermostat will delay the cycle until the temperature reaches 145°F (63°C). If water is hot enough, the cycle will proceed with no delay. This allows you to turn down your water heater, if you choose, without cutting back on hot water needed for good dishwashing.
Proper Loading
Always load dishes so soiled surfaces are reached by spray from rotating spray arms. Water must be able to drain off completely for best drying results. Be careful to separate items so spray can reach all surfaces.
Top Rack Loading
The top rack is designed for cups, glasses, and smaller items.
- Place so open ends face down for cleaning and draining.
- Load glasses in the top rack only. The bottom rack is not designed for glasses; damage may occur.
- Place items in the rows between prongs. Placing them over the prongs can lead to breakage.
- Be sure lightweight items are held firmly in place.
- China, crystal, and other delicate items must not touch another item during dishwasher operation; damage may occur.
Illustrations show proper loading of the top rack for cups and glasses, and a mixed load. A diagram shows how to adjust the height of the top rack using a knob.
Adjustable Top Rack
The top rack does not have to be level.
- Raise or lower one or both sides to help fit tall items in the top or bottom rack.
- Turn knob clockwise to raise a side.
- Turn knob counterclockwise to lower a side.
Bottom Rack Loading
Items with cooked-on or dried-on foods should be loaded in the bottom rack with soiled surfaces facing the spray.
- Make sure pot handles and other items do not stop rotation of either the upper or lower spray arm. Spray arms must move freely.
- Securely place heavily soiled cookware face down in the rack.
- Place plates, soup bowls, etc., between prongs and facing the spray.
- Load cookie sheets, cake pans, and other large items at the sides or back. Loading such items in front may keep water spray from reaching the detergent dispenser and silverware basket.
NOTE:
- Do not load glasses, cups, or plastic items in the bottom rack.
- When the lower rack is removed, replace with bumpers in front.
Illustrations show correct loading of the bottom rack for mixed loads, dishes, and utensils.
Silverware Basket Loading
Load forks and spoons so they don't nest together. Spray can't reach nested items.
- Mix items in each section of the basket. Small items – baby bottle caps, jar lids, etc. – can be put in any section.
- Make sure sharp items (knives, forks, skewers, etc.) are put in point down.
Diagrams illustrate proper silverware basket loading to prevent nesting and how to remove and open the basket.
The silverware basket can be loaded while it's in place on the door, or it can be taken out for loading on the counter or table. It can also be removed for easy unloading. Always unload or remove the basket before unloading the racks to avoid spilling water droplets on the silverware.
- To remove the basket, slide it toward the top of the door by the handle. Lift it off the holding buttons. Replace it in reverse order.
- To open the basket, unhook the latch as shown. Be sure the cover is completely latched before pulling out the bottom rack and before closing the dishwasher door.
Adding Detergent
The kind and amount of dishwasher detergent you use is an important part of getting your dishes clean.
- Use automatic dishwasher detergent only. Other detergents are too mild and much too sudsy to work in the dishwasher.
- Different brands of dishwasher detergent have different amounts of phosphorus. Phosphorus softens water and helps prevent water spots on dishes.
- If water is hard and phosphorus content is low (8.7% or less), you may need to use more detergent or use a brand with a higher phosphorus content (12% or higher).
- Do not add detergent until you are ready to wash. Fresh, dry detergent is necessary for best washing results. Store detergent tightly in a cool, dry place.
Diagrams show the detergent dispenser with sections for different wash cycles and the rinse aid dispenser with a fill indicator.
The Detergent Dispenser
The detergent dispenser has one section with a cover and one without.
- Put detergent in both sections for cycles with two washes.
- Put detergent in the covered section only for cycles with one wash.
- Push the cover down until it is latched.
The cover opens automatically when the main wash starts. Detergent in the open section falls into the dishwasher when the door is closed.
How Much Detergent to Use
The amount of detergent to use depends on the hardness of your water. If too little is used, dishes won't be clean. However, if too much is used in soft water, glassware will begin to etch.
Find out your water's hardness by asking your local water department, water softener company, or county extension agent.
- HARD: Fill 1 or both sections to the top line if water is 8 or more grains of hardness.
- MEDIUM: Fill 1 or both sections to the middle line if water is 5 to 7 grains of hardness.
- SOFT: Fill one or both sections to the bottom line if water is 0 to 4 grains of hardness.
Rinse Aid Dispenser
A rinse aid helps keep water from forming droplets and drying as spots. Keep the dispenser filled with a rinse aid such as Jet-Dry. A small amount is released automatically during the final rinse of each cycle. Check the dispenser periodically to see if it needs refilling.
The Fill Indicator Cap shows when it's time to fill the rinse aid dispenser. When the fill level is low, the center of the cap will appear to be clear. Keep the dispenser fill cap tightly closed.
Starting Your Dishwasher
Before Starting Your Dishwasher
- Spin the Upper Spray Arm to make sure nothing will stop it from turning freely.
- Close and latch the door.
- Run hot water at the sink nearest the dishwasher until it is hot. Turn it off.
Starting Your Dishwasher
- Push a Clean Selector Button for the desired cycle.
- With the Cycle Control Knob pushed in, turn it to point at the desired cycle – you will feel a definite stop at each cycle mark. The Clean Selector Button determines which cycle operates.
- Push Option Selector Button for desired option or options. (Use AIR DRY for RINSE & HOLD Cycle.)
- Pull out the Cycle Control Knob to start the cycle.
An illustration of the dishwasher control panel highlights the Clean Signal Light, Option Selector Buttons, Clean Selector Buttons, Water Heating Hold Signal Light, and Delay Start Signal Light.
The AIR DRY Option
Air in the dishwasher is automatically heated during the "dry" part of all cycles. If the AIR DRY Option is selected, air in the dishwasher is not heated. Using this option helps save energy, but dishes take longer to dry (overnight) and some water spotting may result.
Some items (such as plastics) may need towel drying. Open the door long enough for steam to escape. Close the door to allow the Cycle Control Knob to complete its cycle.
HI-TEMP WASHING Option
When this option is selected, water for the main wash and the final rinse is heated – except in RINSE HOLD Cycle – to 145°F (63°C). If water is already hot enough, the cycle continues without delay. The WATER HEATING HOLD Signal Light will be on while the cycle delays for water heating.
Changing a Setting
You can change a setting anytime during any cycle.
- Push in the Cycle Control Knob to stop the cycle.
- Turn the Cycle Control Knob clockwise to the cycle you want.
- Be sure detergent dispensers are filled properly for the new cycle.
- Pull out the Cycle Control Knob to start the cycle.
To Add a Dish After Starting
- To be sure the added item is washed and rinsed, make sure the Cycle Control Knob has not passed LOW ENERGY WASH.
- Unlatch the door to stop the cycle, but don't open it until the spray arms stop spinning.
- Open the door and add the dish.
- Close the door. Do not latch it. Wait 30 seconds for air in the dishwasher to warm up. This helps reduce the amount of moisture that can come from the vent when restarting the cycle.
- Latch the door. The dishwasher will start from where it stopped.
The CLEAN Signal Light
The CLEAN Signal Light will come on when a washing cycle is complete. To turn it off, turn the Control Knob clockwise slightly until the light goes off. Do not pull out the Control Knob.
Selecting a Cycle
Diagrams illustrate the cycle selection dial and the sequence of wash, rinse, and dry stages for various cycles: POTS & PANS, HEAVY WASH, NORMAL WASH, LOW ENERGY WASH, and RINSE & HOLD.
- POTS & PANS Cycle: Maximum cleaning for cooked- or baked-on foods. Timer delays while the dishwasher automatically heats the water to 145°F (63°C) in both washes and the last rinse. Cycle time is about 1½ to 2 hours, depending on time needed to heat water.
- HEAVY WASH Cycle: A double wash for heavily soiled loads. Cycle time is about 70 minutes.
- NORMAL WASH Cycle: For normal, everyday soiled loads. (The Energy Guide Label data is based on this cycle.) Cycle time is about 60 minutes.
- LOW ENERGY WASH Cycle: For pre-rinsed or lightly soiled loads. Cycle time is about 55 minutes.
- RINSE & HOLD Cycle: For rinsing a few items to be washed one or more days later. Cycle time is about 10 minutes. Use AIR DRY only. Do not use HI-TEMP WASHING Option.
Using DELAY START
- Push Cycle Selector Button.
- Push Option Selector Button for desired option or options.
- With the Control Knob pushed in, turn clockwise to the number of hours (from 1 to 6 hours) you want the dishwasher to delay before the selected cycle starts.
- Pull out the Control Knob. The DELAY START Signal Light will come on until the selected cycle starts.
NOTES:
- You can add items while time is counting down. Close and latch the door. The timer will not advance if the door is unlatched.
- RINSE & HOLD and LOW ENERGY WASH Cycles can't be delayed.
The RESET OPTIONS Button
If you want to change a selected option, push the RESET OPTIONS Button. Re-select an option, if desired.
Energy Saving Tips
You can help save energy if you:
- Wash full loads. Running a half-filled dishwasher uses the same amount of electricity and hot water as a fully loaded machine.
- Use the LOW ENERGY WASH Cycle whenever possible. It uses less hot water and energy than other wash cycles.
- Air dry dishes when you don't need a rapid drying cycle. Allow longer drying times (overnight).
- Load correctly for best washing results. Incorrect loading may cause poor washing and the need to rewash all or part of the load.
- Don't pre-rinse normally soiled dishes. Select the correct cycle for the load and use the recommended amount of detergent for good washing results without hand rinsing.
- Use your dishwasher during off-peak hours. Local utilities recommend this to avoid heavy usage of energy at certain times of day.
Illustrations depict energy-saving tips: a full dishwasher load, using the LOW ENERGY WASH cycle, air-drying dishes, and correct loading. A clock face graphic represents using the dishwasher during off-peak hours.
Special Tips on Dishwasher Use
Remember, use your dishwasher only for the job it was designed to do. Some items are not dishwasher safe or may require special care.
Aluminum
Aluminum loses its bright, shiny appearance and darkens in color due to the minerals in the water and the alkalinity of the dishwasher detergent. If washed in the dishwasher, avoid placing directly in front of the detergent dispenser where it could be sprinkled with undissolved detergent, causing spotting, pitting, and discoloration.
Colored Aluminum
Colored aluminum may fade. Follow utensil manufacturers' cleaning instructions.
China
Load carefully. Do not allow pieces to touch each other. Use the shortest washing cycle (see page 9). Hand-painted, metal-trimmed, and antique china may fade due to hot water and detergent. Test one piece by washing it daily in the dishwasher for several weeks. Then compare it with the rest of the set to see if colors have changed. Delicate, antique items should be hand washed.
Crystal and Glasses
Load carefully in the top rack only. Load between prongs – not over them – to help prevent bumping and chipping. Load a few larger items in the bottom rack to reduce the amount and force of water spray reaching glassware from the bottom spray arm. Use the shortest washing cycle (see page 9). Delicate, antique items should be hand washed.
Flatware
Salty and acidic foods may tarnish silver and stainless flatware if allowed to remain on the utensils. Rinse flatware as soon as possible, especially if it is not to be washed right away. Clean tarnished items with silver polish. Antique finishes may be removed by the dishwasher detergent. Wash by hand. A film may form on sterling silver and silver plate items washed in a dishwasher. This film is caused by a reaction of silver with chlorine in the detergent. It can be removed with silver polish. Gold flatware is not dishwasher safe.
Cast Iron Utensils
The seasoned finish will be removed in the dishwasher. Rusting will result. Wash by hand. To re-season, coat with unsalted fat and heat in a slow oven for an hour or two.
Plastics
Place in the upper rack only. Many plastics will have "Dishwasher Safe" written on them. If in doubt, try one piece.
Non-Stick Finish Utensils
Most can be washed in the dishwasher. Follow manufacturers' suggestions.
Wood
Many wooden items will warp or lose their finish. Do not wash cutting boards, wooden salad bowls, or knives with wooden handles in the dishwasher.
Pewter or Pewter-Like Materials
May streak, discolor, and pit. To keep pewter at its very best, hand wash with mild detergent.
Dishwasher Care & Cleaning
Regular use of a soft damp cloth or sponge and a mild detergent is all that is necessary, in most cases, to keep the outside of your dishwasher looking nice and clean. Prolonged use of hard water may cause a white film to build up on the inside surfaces. If needed, clean inside with dishwasher detergent and water.
Illustrations showcase various items requiring special care when washing in the dishwasher, including aluminum, china, crystal, flatware, cast iron, plastics, wood, and pewter.
Common Dishwashing Problems
Tables detailing common dishwashing problems, their causes, and solutions.
| PROBLEM | CAUSED BY | SOLUTION |
|---|---|---|
| Spotting and filming | Hard water | Fill detergent dispensers to capacity. Use dishwasher detergent with highest available phosphorus content. May be necessary to install water softener. |
| Water is not hot enough | Water temperature should be at least 140°F (60°C). Set water heater thermostat to a higher setting. Run water at sink until hot before starting and/or use HI-TEMP WASH Option. | |
| Not enough detergent, or improper detergent | Use more dishwasher detergent. Use detergent with highest available phosphorus content... especially with hard water. | |
| "Old" detergent | Use only fresh, dry dishwasher detergent. Store tightly closed box, in cool, dry place. Discard old, lumpy detergent. Do not fill dispensers until ready to start dishwasher. | |
| Improper loading | Make sure dishes and glassware are loaded so spray reaches all surfaces and items drain properly. Do not overload. Do not nest items. | |
| No rinse aid | Make sure large items do not block spray from reaching detergent dispensers. Does the rinse aid dispenser need filling? See instructions on page 7. | |
| AIR DRY Setting used | To remove spots and film, try a vinegar rinse: 1. Wash and rinse load as usual. Use AIR DRY. 2. Remove all metal items. 3. Put 2 cups (500 mL) white vinegar in a container on the bottom rack. 4. Run dishwasher through a complete washing cycle. Drying without heat may result in some spotting of glasses and silver. | |
| Small particles deposited on items | Spray arm or arms not rotating freely | Check spray arms to make sure they turn freely after loading. Be sure a utensil has not prevented their turning. |
| "Old" detergent | Use only fresh, dry dishwasher detergent. Store tightly closed box in cool, dry place. Discard old, lumpy detergent. Do not fill dispensers until ready to start dishwasher. | |
| Not enough detergent, or improper detergent | Use more dishwasher detergent. Use detergent with highest available phosphorus content... especially with hard water. | |
| Water is not hot enough | Water temperature should be at least 140°F (60°C). Set water heater thermostat to a higher setting. Run water at sink until hot before starting and/or use HI-TEMP WASH Option. | |
| Water pressure may be low, dishwasher is not filling properly | If water pressure is low, do not use water for other purposes while dishwasher is running (to assure correct fills). | |
| Dishes not dry | Water is not hot enough | Water temperature should be at least 140°F (60°C). Set water heater thermostat to a higher setting. Run water at sink until hot before starting and/or use HI-TEMP WASH Option. |
| Improper loading | Make sure dishes and glassware are loaded so spray reaches all surfaces and items drain properly. Do not overload. Do not nest. | |
| No rinse aid | Fill rinse aid dispenser. | |
| AIR DRY Setting used | Allow more time when using AIR DRY Option, or use HEAT DRY. Plastic items may need towel drying. | |
| Black marks on china or white utensils | Aluminum utensils rubbing against items during washing | Use care in loading aluminum utensils, especially any lightweight foil container. Place so they do not touch dishes. Remove black marks with plastic scouring pad and a mild abrasive cleanser. |
| Chipping or breaking glassware | Improper loading | Do not overload. Load glasses in the top rack only. Load between prongs, not over them. Glasses loaded over prongs will not be supported and may chip or break. |
| Dishes not washing clean | Water is not hot enough | Water temperature should be at least 140°F (60°C). Set water heater thermostat to a higher setting. Run water at sink until hot before starting and/or use HI-TEMP WASH Option. |
| Improper loading | Make sure dishes and glassware are loaded so spray reaches all surfaces and items drain properly. Do not overload. Do not nest items. | |
| Spray arm or arms not rotating freely | Make sure large items do not block spray from reaching detergent dispensers. Check spray arms to make sure they turn freely after loading. Be sure a utensil has not prevented their turning. | |
| Not enough detergent or improper detergent | Use more dishwasher detergent. Use detergent with highest available phosphorus content... especially with hard water. | |
| "Old" detergent | Use only fresh, dry dishwasher detergent. Store tightly closed box in cool, dry place. Discard old, lumpy detergent. Do not fill dispensers until ready to start dishwasher. | |
| Water pressure may be low, dishwasher is not filling properly | If water pressure is low, do not use water for other purposes while dishwasher is running (to assure correct fills). | |
| Etching – permanent filming which cannot be removed | Too much detergent in soft water | Check for rainbow hue on glasses. A rainbow hue is the first sign of etching (corrosion of glass). Reduce the amount of dishwasher detergent. Use a detergent with a lower phosphorus content. |
| Inadequate rinsing | If water pressure is low, do not use water for other purposes while dishwasher is running (to assure correct water fills). Make sure dishes and glassware are loaded properly to assure adequate rinsing and draining. Do not overload. | |
| Dishes & Interior of dishwasher yellow or brown | Iron or manganese in water | Temporary remedy: 1. Set empty dishwasher for a "one wash" cycle. 2. Start dishwasher and unlatch door to stop it when it has filled for the wash part of the cycle. 3. Add ½ to ½ cup (120 to 240 mL) of citric acid crystals (usually available in drugstores). 4. Close and latch door to complete cycle. Permanent solution: Install an iron or manganese filter to home water supply. |
| Small dark spots on flatware, stainless steel, silver plate, or rust spots on stainless steel | Allowing salty or acidic foods such as mayonnaise, vinegar, fruit juices, salad dressings, milk products to remain on flatware. | Rinse flatware that is to stand for several hours before washing (use Rinse & Hold). Clean stained items with silver polish and re-wash. Do not put stainless steel and silver flatware in the same silverware basket compartment. Direct contact between these metals can cause permanent damage to the silver. |
| Undissolved detergent coming in contact with flatware | Remove spots with silver polish. Avoid spilling dry detergent on wet flatware. | |
| Bronze tarnish on silverplate | Silverplate is worn off. Exposed base metal takes on a bronzed hue. | Remove tarnish with silver polish. Have silver replated. |
| Water left in bottom of dishwasher | Dishwasher cycle not completed | Allow dishwasher to complete cycle. |
| Clogged drain air gap | Some plumbing codes require use of a drain air gap between an undercounter dishwasher and the drain system of the house. The air gap is usually located above the sink or on the top of the counter near the dishwasher to prevent the possibility of water backing up from the drain into the dishwasher due to a plugged drain. The drain air gap is NOT a part of the dishwasher and is NOT covered by the dishwasher warranty. The drain air gap should be kept clean to insure proper draining of the dishwasher. |
If You Need Service or Assistance
If you need service or assistance, follow these steps:
1. Before Calling for Assistance...
Performance problems often result from little things you can find and fix yourself without tools of any kind.
- If dishwasher won't run, or stops during cycle: Is door tightly closed and securely latched? Has cycle been correctly set (and Control Knob pulled out)? Is water turned on? Has house fuse blown or circuit breaker tripped? Is the power cord plugged in (if so equipped)? Has electrical power been interrupted? If motor has stopped because of overload, it will automatically reset itself within a few minutes. If motor does not start, call for service. Are you using the POTS & PANS Cycle or HI-TEMP WASHING Option? Is the dishwasher waiting for water to heat?
- If water remains in the dishwasher: Has the cycle completed? Is drain air gap clogged?
- If detergent remains in the covered detergent cup: Is the bottom rack in backwards? (The rack bumpers should be at the front.) Is the dishwasher detergent fresh and dry without lumps? Is the cycle completed?
- If you hear grinding, grating, crunching, buzzing sounds: A hard object has probably entered the POWER CLEAN Module. The sound should stop when the object is ground up.
2. If You Need Assistance...
Call Whirlpool COOL-LINE service assistance telephone number. Dial free from: Continental U.S. (800) 253-1301, Michigan (800) 632-2243, Alaska & Hawaii (800) 253-1121. Talk with trained Consultants who can instruct you on obtaining satisfactory operation or recommend a qualified service company.
3. If You Need Service...
Whirlpool has a nationwide network of franchised TECH-CARE® Service Companies. TECH-CARE service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in the United States. To locate TECH-CARE service in your area, call the COOL-LINE service assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under APPLIANCES-HOUSEHOLD-MAJOR-SERVICE & REPAIR or ELECTRICAL APPLIANCES-MAJOR-REPAIRING & PARTS.
Illustrations include the Whirlpool TECH-CARE logo and the FSP (Quality Parts) logo, associated with service and replacement parts.
4. If You Have a Problem...
Call the COOL-LINE service assistance telephone number (see Step 2) and talk with one of our Consultants, or write to: Mr. Guy Turner, Vice President, Whirlpool Corporation, Administrative Center, 2000 US-33 North, Benton Harbor, MI 49022. If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem.
Notes
Space for user notes.
