Sun Joe Cordless Lawn + Garden Multi-Tool System
Operator's Manual
Model GTS4002C
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Important! Safety Instructions
All operators must read these instructions before use. Always follow these safety guidelines. Failure to do so may result in serious bodily injury or death.
General Power Tool Safety Warnings
WARNING! Read all safety warnings and all instructions. Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.
The term "power tool" in the warnings refers to your mains-operated (corded) power tool or battery-operated (cordless) power tool.
DANGER! This indicates a hazardous situation, which, if not followed, will result in serious injury or death.
WARNING! This indicates a hazardous situation, which, if not followed, could result in serious injury or death.
CAUTION! This indicates a hazardous situation, which, if not followed, could result in minor or moderate injury.
Work Area Safety
- Keep work area clean and well lit.
- Do not operate power tools in explosive atmospheres.
- Keep children and bystanders away.
Electrical Safety
- Power tool plugs must match the outlet.
- Avoid body contact with earthed or grounded surfaces.
- Do not expose power tools to rain or wet conditions.
- Do not abuse the cord.
- When operating a power tool outdoors, use an extension cord suitable for outdoor use.
- If operating a power tool in a damp location, use an RCD-protected supply.
Personal Safety
- Stay alert and use common sense. Do not use a power tool while tired or under the influence of drugs, alcohol, or medication.
- Use personal protective equipment. Always wear eye protection.
- Prevent unintentional starting. Ensure the switch is in the off-position before connecting to power source and/or battery pack.
- Remove any adjusting key or wrench before turning the power tool on.
- Do not overreach. Keep proper footing and balance at all times.
- Dress properly. Do not wear loose clothing or jewelry.
- Wear protective hair coverings.
Power Tool Use + Care
- Do not force the power tool. Use the correct power tool for your application.
- Do not use the power tool if the switch does not turn it on and off.
- Disconnect the battery pack from the power tool before making any adjustments, changing accessories, or storing power tools.
- Store idle power tools out of the reach of children and do not allow persons unfamiliar with the power tool or these instructions to operate the power tool.
- Maintain power tools. Check for misalignment or binding of moving parts, breakage of parts and any other condition that may affect the power tool's operation.
- Keep cutting tools sharp and clean.
- Use the power tool, accessories and tool bits etc., in accordance with these instructions and in the manner intended for the particular type of power tool.
Battery Tool Use and Care
- Recharge only with the charger specified by the manufacturer.
- Use power tools only with specifically designated battery packs.
- When battery pack is not in use, keep it away from other metal objects.
- Under abusive conditions, liquid may be ejected from the battery; avoid contact.
Service
Have your power tool serviced by a qualified repair person using only identical replacement parts.
WARNING! Do not use this appliance without reading this instruction manual.
WARNING! Do not use the appliance within range of persons unless they are wearing protective clothing.
WARNING! Do not operate the cordless power tool in a tree, on a ladder, or on a scaffold. Using the tool under such circumstances is extremely dangerous.
WARNING! Do not let familiarity with this type of tool prevent you from taking all necessary precautions.
WARNING! The multi-tool system must be fully assembled before operation!
WARNING! Starting, stopping, and restarting an electric motor repeatedly within a few seconds can generate a great deal of heat and damage the motor.
WARNING! Electrical Shock Hazard - Before starting up your machine, please check it carefully for any defects.
NOTE: Take care of small parts that are removed during assembly or when making adjustments. Keep them secure to avoid loss.
Please contact an authorized Snow Joe® + Sun Joe® dealer or call the All Season Power customer service center at 1-866-SNOWJOE (1-866-766-9563) for all maintenance or operations not foreseen in this manual.
WARNING! For your safety and that of others:
- Correct maintenance is essential.
- Keep all nuts, bolts, and screws tight.
- Never use the machine with worn or damaged parts.
WARNING! Always wear protective gloves during maintenance operations.
WARNING! Use only original manufacturer's replacement parts, accessories and attachments.
To order genuine replacement parts or accessories for the Sun Joe® GTS4002C cordless lawn + garden multi-tool system, please visit sunjoe.com or contact the All Season Power customer service center at 1-866-SNOWJOE (1-866-766-9563).
Cleaning the Tool
WARNING! Do not at any time let brake fluids, gasoline, petroleum-based products, penetrating oils, etc., come in contact with plastic parts.
- Stop the motor and remove the battery.
- Clean the multi-tool system thoroughly before storing.
- Always place the blade cover on the blade and bar sheath on the chain bar before storing or transporting the multi-tool system.
Specific Safety Warnings for Pole Chain Saw
- Only the pole chain saw operator should be in the work area.
- Do not use the pole chain saw to cut down trees.
- Before starting the pole chain saw, make sure that the saw chain is not in contact with any object.
- Do not allow the pole chain saw to make contact with grounded objects.
- Do not force the pole chain saw while cutting. Apply light pressure.
- Use extreme caution when cutting a limb that is under tension.
- During transport, hold the pole at its balance point, with the guide bar and chain facing to the rear.
- Do not cut small brush and saplings with the pole chain saw.
- Never stand directly under the limb you are trimming.
- Keep a firm, steady pressure on the pole chain saw while cutting.
- Keep other people and pets away from the cutting end of the pole chain saw and at a safe distance away from the work area.
- Keep all parts of the body away from the saw chain.
- Carry the extended-reach pruner by the handle with the saw chain stopped.
- Hold the pole chain saw by insulated gripping surfaces only.
- Keep cable away from cutting area.
- Do not use the pole chain saw in bad weather conditions, especially when there is a risk of lightning.
- To reduce the risk of electrocution, never use near any electrical power lines.
- Always use two hands when operating the extended reach pruner.
- Always use head protection when operating the pole chain saw overhead.
Kickback
WARNING! Kickback may occur when the nose or tip of the guide bar touches an object, or when the wood closes in and pinches the saw chain in the cut.
AVOID CONTACTING THE GUIDE BAR TIP WITH ANY OBJECT.
- Kickback safety devices on this pole chain saw include a skip chain and a low kickback guide bar. These will reduce, but not entirely prevent, kickbacks.
- Always use two hands when operating the pole chain saw.
- Keep all guards in place on the pole chain saw.
- Do not overreach or extend arms above shoulder height.
- Keep solid footing and balance at all times.
- Never try cutting through two branches at the same time.
- Do not bury the guide bar nose or try to cut by boring the guide bar nose into the wood.
- Watch for shifting of wood or other forces that may pinch the chain.
- Use extreme caution when re-entering a previous cut.
- Use the low-kickback chain and guide bar supplied with this pole chain saw.
- Never use a dull or loose chain. Keep the chain sharp and properly tensioned.
Specific Safety Warnings for Pole Hedge Trimmer
- Remove any adjusting key or wrench before turning the power tool on.
- Remove any blade that has been damaged. Always make sure that the blade is installed correctly and securely fastened before each use.
- Never cut any material over 0.6 in. (1.5 cm) in diameter.
- Maintain a firm grip on the handle and the pole/auxiliary handle while cutting with the blade. Keep the blade away from body.
Specific Safety Warnings for Grass Trimmer + Edger
CAUTION! The safety guard is critical to the safety of the operator and the safety of people standing within a safe distance of the grass trimmer. The safety guard keeps the unit in good working order and must always be in place during operation. Failure to have the guard in place during operation is dangerous and will void the warranty.
- Keep away from the cutting line.
- Do not try to stop the cutting device with your hands. Always let it come to a stop by itself.
- Only use the same type of line originally provided with the tool.
- Do not use the unit to cut grass that is not in contact with the ground.
- Keep guards in place and in working order.
- Keep blades sharp.
- Keep hands and feet away from cutting area.
- Do not switch the grass trimmer + edger ON in enclosed or poorly ventilated spaces or in the presence of flammable and/or explosive substances.
- The user of the grass trimmer + edger is responsible for any damage sustained by third parties.
- Only cut during broad daylight or with adequate artificial light.
- Do not cross roads or gravel paths while the unit is still running.
- When the grass trimmer + edger is not in use, store it in a dry place and out of the reach of children.
- The grass trimmer + edger must be operated in a vertical position, perpendicular to the ground.
- Check regularly that all screws are properly secured.
- Never use the grass trimmer + edger when it is raining or when excessively moist and humid conditions are present.
- If the grass trimmer + edger strikes a foreign object or becomes entangled with it, stop the tool immediately.
Battery & Charger Safety Instructions
We pay a great deal of attention to the design of every battery pack to ensure that we supply you with batteries that are safe, durable and have a high energy density. The battery cells have a wide range of safety devices.
Despite all the safety precautions, caution must always be exercised when handling batteries. The following points must be obeyed at all times to ensure safe use. Safe use can only be guaranteed if undamaged cells are used. Incorrect handling of the battery pack can cause cell damage.
IMPORTANT! Analyses confirm that incorrect use and poor care of high-performance batteries are the main factors responsible for personal and/or product damage.
WARNING! Always follow these safety guidelines. Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.
- Prevent unintentional starting.
- Disconnect the battery pack from the appliance before making any adjustments, changing accessories, or storing appliance.
- Recharge only with the charger specified by the manufacturer.
- Use appliances only with specifically designated battery packs.
- When battery pack is not in use, keep it away from other metal objects.
- Under abusive conditions, liquid may be ejected from the battery; avoid contact.
- Do not use a battery pack or appliance that is damaged or modified.
- Do not expose a battery pack or appliance to fire or excessive temperature.
- Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions.
- Have servicing performed by a qualified repair person using only identical replacement parts.
- Do not modify or attempt to repair the appliance or the battery pack.
- WARNING! Use only approved replacement batteries.
- WARNING! Do not use a battery pack or appliance that is damaged or modified.
- CAUTION! To reduce the risk of injury, charge the 24V* IONMAX™™ lithium-ion battery pack only in its designated 24V* IONMAX™™ lithium-ion charger.
- Avoid dangerous environments – Do not charge the battery pack in rain, snow or in damp or wet locations.
- Charge in a well-ventilated area.
- Maintain charger cord.
- Do not use an extension cord unless it is absolutely necessary.
- Charger 24VCHRG-AC is rated for 100 – 240 volt AC only.
- Use only recommended attachments.
- Unplug charger when not in use.
- WARNING! To reduce the risk of electric shock, always unplug the charger before performing any cleaning or maintenance.
- Do not burn or incinerate battery packs.
- Do not crush, drop or damage battery packs.
- Do not disassemble.
- Battery chemicals cause serious burns.
- Do not short circuit.
- Store your battery pack and charger in a cool, dry place.
Information about the battery
- The battery pack supplied with your cordless power tool is only partially charged.
- For optimum battery performance, avoid low discharge cycles by charging the battery pack frequently.
- Store the battery pack in a cool place, ideally at 59°F (15°C) and charged to at least 40%.
- Lithium-ion batteries are subject to a natural aging process.
Information about the charger and the charging process
- Please check the data marked on the rating plate of the battery charger.
- Protect the battery charger and its cord from damage.
- Electrical plugs must match the outlet.
- Keep the battery charger, battery pack(s) and the cordless tool out of the reach of children.
- Do not use the supplied battery charger to charge other cordless tools.
- During periods of heavy use, the battery pack will become warm.
- Do not overcharge batteries.
- Never use or charge batteries if you suspect that it has been more than 12 months since the last time they were charged.
- Charging batteries at a temperature below 50°F (10°C) will cause chemical damage to the cells and may cause a fire.
- Do not use batteries that have been exposed to heat during the charging process.
- Do not use batteries that have suffered curvature or deformation during the charging process or those that exhibit other atypical symptoms.
- Never fully discharge the battery pack.
Protection from environmental influences
- Wear suitable work clothes. Wear safety goggles.
- Protect your cordless tool and the battery charger from moisture and rain.
- Do not use the cordless tool or the battery charger near vapors and flammable liquids.
- Use the battery charger and cordless tools only in dry conditions and at an ambient temperature of 40°F – 105°F (4.5°C – 40.5°C).
- Do not keep the battery charger in places where the temperature is liable to reach over 104°F (40°C).
- Protect batteries from overheating.
- Store the charger and your cordless tool only in dry locations with an ambient temperature of 40°F – 105°F (4.5°C – 40.5°C).
- Prevent the lithium-ion battery pack from freezing.
- When handling batteries, be wary of electrostatic charge.
Safety Symbols
Symbols | Descriptions | Symbols | Descriptions |
---|---|---|---|
[Open Book Symbol] READ THE OPERATOR'S MANUAL(S) |
Read, understand, and follow all instructions in the user manual(s) before attempting to assemble and operate. | [Exclamation Mark Symbol] SAFETY ALERT |
Indicates a precaution, a warning, or a danger. |
[Rain Symbol] WARNING! Do not expose the unit to rain or wet conditions. Keep dry. |
[Eye and Ear Protection Symbol] WEAR EYE AND HEARING PROTECTION |
For protection against injury, wear ear defenders and safety goggles. | |
[Gloves Symbol] Wear protective gloves when using the machine and handling debris. |
[Boot Symbol] Wear foot protection when using the machine and handling debris. |
||
[Lightning Bolt Symbol] 50 ft (15 m) WARNING! SHOCK HAZARD – Keep at least 50 ft (15 m) away from power lines. Do not overreach. Keep proper footing and balance at all times. |
[Warning Triangle with Blades Symbol] DANGER! ROTATING BLADES – Keep hands and feet away from openings while the saw is running. |
Thrown objects and rotating blades can cause severe injury. | |
[House Symbol] Indoor use only. Only use battery charger indoors. |
[Warning Triangle with Person and Object Symbol] DANGER! Beware of thrown objects to bystanders. Keep bystanders at least 15 m (50 ft) away from the machine. |
Know Your Cordless Lawn + Garden Multi-tool System
Read the owner's manual and safety instructions carefully before operating the cordless multi-tool system. Compare the illustration below to the cordless multi-tool system in order to familiarize yourself with the location of the various controls and adjustments. Save this manual for future reference.
Assembly Components:
- Hedge trimmer blade cover
- Hedge trimmer head
- Lock tab
- Rotating button
- Hedge trimmer blade
- Edging wheel
- Grass trimmer + edger head
- Converting switch
- Telescoping pole
- Soft grip
- Auxiliary handle
- Auxiliary Handle lock knob
- Handle
- Safety lock switch
- On/Off [Trigger] switch
- Battery compartment
- Auxiliary handle loop
- Telescoping lock
- Assembly lock
- Safety guard
- Trimmer line
- Flower guard
- Spool
- Chain bar cover
- Oil tank cap
- Chain saw head
- Chain/sprocket end cover
- Chain/sprocket end cover knob
- Chain tensioner ring
- 8-inch cutting chain
- 8-inch guide bar
- Oil level window
- 24V* IONMAX™™ lithium-ion battery (24VBAT-LTE) featuring exclusive EcoSharp® technology
- Push lock button
- Battery indicators
- Push button for battery indicator
- Charge socket
- 24V* IONMAX™™ lithium-ion charger (24VCHRG-AC)
- Charger plug
Technical Data
- Battery Voltage Max*: 24V D.C.
- Battery Capacity: 2.0A
- Charging Time Max: 1 hr 20 min
- Telescoping Pole Length: 3.7 ft to 5.3 ft (1.1 m to 1.6 m)
- Auxiliary Handle Angles: -45° | 0° | 45°
- Charger Input: 100-240 V 50-60 Hz
- Charger Output: 25.2V DC 1.4A
Pole Hedge Trimmer
- Motor: 250 W
- Blade Length: 17.7 inch (45 cm)
- Cutting Diameter: 0.6 inch (1.5 cm)
- Head Angles: -45° to 90°
- Net weight: 7.7 lbs (3.5 kg)
Grass Trimmer + Edger
- Motor: 200 W
- Cutting Diameter: 10 inch (25 cm)
- Spool Length: 16.5 ft (5 m)
- Spool Advance: Auto-feed
- Line diameter: 0.055 inch (1.4 mm)
- Head Angles: 0° to 60°
- Net weight: 6.2 lbs (2.8 kg)
Pole Chain Saw
- Motor: 350 W
- Bar/Chain Length: 8 inch (20.3 cm)
- Cutting Thickness: Max: 7.5 inch (19 cm), Recommended: 6.5 in. (16.5 cm)
- Oil Tank Capacity: 2.7 fl oz (80 ml)
- Overhead Reach Max: 14 ft (4.3 m)
- Head Angles: 0° to 30°
- Net weight: 7.7 lbs (3.5 kg)
*DISCLAIMER: Initial no-load voltage, when fully charged, peaks at 24V; nominal voltage under typical load is 21.6V.
Unpacking
Carton Contents
- Telescoping pole with auxiliary handle
- Chain saw head with chain and bar pre-mounted
- Chain saw bar sheath
- Hex key wrench
- Hedge trimmer head with blade
- Hedge trimmer blade sheath
- Grass trimmer + edger head
- Grass trimmer + edger safety guard
- Pre-wound spool (x2)
- 24V* IONMAX™™ lithium-ion battery
- 24V* IONMAX™™ lithium-ion charger
- Manual
- 3.4 fl oz (100 ml) bar + chain lubricant oil
- Carefully remove the multi-tool system and check to see that all of the above items are supplied.
- Inspect the product carefully to make sure no breakage or damage occurred during shipping. If you find damaged or missing parts, DO NOT return the unit to the store. Please call the All Season Power customer service center at 1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton and packaging material until you are ready to use your new cordless multi-tool system. The packaging is made of recyclable materials. Properly dispose of these materials in accordance with local regulations.
IMPORTANT! The equipment and packaging material are not toys. Do not let children play with plastic bags, foils, or small parts. These items can be swallowed and pose a suffocation risk!
Battery + Charger
Battery Pack Operation
The equipment is powered by a lithium-ion battery. The battery pack is completely sealed and maintenance free.
Battery Charge Level Indicator
The battery pack is equipped with a push button for checking the charge level. Simply press the push button to read off the battery charge level from the LEDs of the battery indicator:
- All 3 level monitoring LEDs are lit: Battery charge level is high.
- 2 level monitoring LEDs are lit: Battery charge level is decreasing. Stop work as soon as possible.
- 1 level monitoring LED is lit: Battery is flat. Stop work IMMEDIATELY and charge the battery. Otherwise the battery's service life will be greatly shortened.
Charging the Battery
- Push the push lock button on the battery to pull the battery pack out from the battery compartment (Fig. 1).
- Check that the mains voltage is the same as that marked on the rating plate of the battery charger. Then, plug the charger adaptor into an appropriate AC power outlet. Connect the charger plug into the charge socket of the battery to start charging (Fig. 2).
- The battery will take approximately 80 minutes to charge. The battery indicator LEDs will twinkle and illuminate one by one during the charging process. Unplug the charger immediately when the 3 LEDs are all illuminated.
CAUTION! FIRE HAZARD. When disconnecting the charger from the battery, be sure to unplug the charger from the outlet first, then disconnect the charger from the battery.
WARNING! This charger does not automatically turn off when the battery is fully charged. Please take care not to leave the battery plugged into the charger. Switch off or unplug the charger at the mains when charging is complete.
4. Timely recharging of the battery will help prolong the battery's life. You must recharge the battery pack when you notice a drop in the equipment's power.
Pole Chain Saw
Assembly
DANGER! Never start the motor before installing the guide bar, chain, and chain/sprocket end cover. Without all these parts in place, the clutch can fly off or explode, exposing the user to potentially serious injuries.
Installing/Replacing Guide Bar And Cutting Chain
Tools and supplies required:
- Hex key wrench (provided)
- Heavy-duty work gloves
NOTE: When replacing the guide bar and chain, use only identical replacement parts. Make sure the pole chain saw is disconnected with the battery before proceeding with installation.
- Remove the hex bolt by screwing it counterclockwise with the hex key wrench (Fig. 3).
- Screw the chain/sprocket end cover knob counterclockwise to release chain/sprocket end cover (Figs. 4 - 5).
- Remove the bar and chain from the mounting surface (Fig. 6).
- Remove the old chain from the bar.
- Lay out the new saw chain in a loop and straighten any kinks. THE SHARP SIDE OF THE TEETH MUST FACE AWAY FROM YOU IN THE DIRECTION OF THE CHAIN ROTATION INDICATED ON THE GUIDE BAR. If the teeth face backwards, turn the loop over (Fig. 7).
- Starting at the tip, mount the chain drive links into the bar groove, leaving a loop at the back of the bar. The chain will loosely fit until it is placed on the sprocket (Figs. 8 - 9).
- Hold the chain in position on the bar and place the loop around the sprocket. Fit the bar flush against the mounting surface so that the bar studs are in the long slot of the bar and the adjusting pin is in the chain tension pin hole (Fig. 10).
- Replace the chain/sprocket end cover by positioning the cover onto the saw head. Tighten the end cover knob, but leave the bar free to move for tension adjustment. Put back the hex bolt by screwing it clockwise with the hex key wrench.
- Remove all slack from the chain by turning the chain tensioner ring clockwise until the chain seats snugly against the bar with the drive links in the bar groove (Fig. 11).
NOTE: The chain is correctly tensioned when there is no sag on the underside of the guide bar; the chain is snug, but can be rotated by hand without binding. For more information on chain tensioning, see the Maintenance + Care section beginning on pg. 17.
Connecting to the Telescoping Pole
- Open the assembly lock on the telescoping pole, and push the chain saw head into the opening on the end of the pole (Fig. 12).
- When the lock tabs snap in, lock back the assembly lock, the pole chain saw will be ready to use (Fig. 13).
Operation
Starting and Stopping
- Slide the battery into the battery compartment until it clicks to lock into position (Fig. 14).
- To turn the pole chain saw ON, push and hold the safety lock switch (located on the handle) forward with your thumb and then squeeze the On/Off switch with your fingers. Once the tool is running, you can release the safety lock switch (Fig. 15).
- To turn the tool OFF, release the On/Off switch (Fig. 15).
Adjusting the Telescoping Pole
This machine is equipped with a telescoping pole which provides up to 14 ft (4.3 m) of overhead reach. To adjust the telescoping pole, follow the instructions below.
- Disconnect the saw from the power supply by removing the battery from the compartment.
- Unclip the telescoping lock to release the pole. Extend the pole to the desired length (Fig. 16).
NOTE: Push poles toward each other to shorten the pole or pull them away from each other to lengthen the pole. Only extend the pole to the minimum length required to reach the limb.
3. Lock the pole in position by closing the telescoping lock (Fig. 17), and ensure that the pole is secured.
WARNING! Failure to lock the telescoping lock as directed could result in personal injury or property damage.
Adjusting the Multi-Angle Head
The pole chain saw head can be rotated for different cutting angles for 0°, 15°, and 30° (Fig. 18). Follow the below instructions to adjust angles.
- Rotate the chain saw head to the desired cutting angle while pressing the rotating buttons located on both sides simultaneously (Fig. 19).
- Release the buttons when the chain saw head is set to the desired angle.
NOTE: Failure to properly secure the chain saw head may result in personal injury and/or property damage.
WARNING! Always ensure the chain saw head is securely locked! Do not attempt to use the pole chain saw with the head in any other position or unlocked!
Adjusting the Auxiliary Handle
The chain saw is equipped with an auxiliary handle that can be adjusted and removed. Follow the instruction below to operate the auxiliary handle
WARNING! Make sure the knob, bolt, and the screws are fixed into place. Failure to lock any of them as directed could result in personal injury or property damage.
To Remove the Auxiliary Handle
- Disconnect the saw from the power supply by removing the battery from the compartment.
- Unscrew the auxiliary handle lock knob and remove it and the bolt, then the auxiliary handle can be pulled out (Fig. 20).
- Re-assemble the auxiliary handle lock knob and the bolt on (Fig. 21).
To Adjust the Position of the Auxiliary Handle
- Disconnect the saw from the power supply by removing the battery from the compartment.
- Remove the auxiliary handle lock knob, the bolt, and the auxiliary handle. Use a screw driver to remove the two screws that used to fix the auxiliary handle loops. Remove the loops from the pole (Fig. 22).
- Re-assemble the auxiliary handle loop on the desired spot on the pole by using the two screws, and put back the auxiliary handle, the auxiliary handle lock knob and the bolt (Fig. 22).
Cutting Tips for Pole Chain Saw
CAUTION! Before starting the saw, remove the oil tank cap and add bar & chain oil to the top of the oil level window (Fig. 24). One minute of use will consume approximately 0.15 fl oz (4 ml) of oil. Refill when the oil level drops to 1/4 of a tank.
NOTE: Your pole chain saw head is equipped with an automatic oil pump for bar and chain oiling. You must add bar and chain oil or your pole chain saw will not function.
WARNING! Be sure that the chain is not in contact with any object when you start the motor.
WARNING! Keep hands away from chain. Keep hands on handles. Do not overreach.
A good, firm grip on the tool using both hands will help you maintain control. Place one hand on the soft grip or the auxiliary handle, and the other hand on the handle with your thumbs and fingers encircling the pole and handle. A firm grip combined with proper positioning of the handle against your body will help you maintain control of the saw. Do not let go of the saw while it is in operation.
CAUTION! The chain will continue to run for several seconds after turning off the tool.
Do not use the pole chain saw under wet conditions.
Use extreme caution when cutting small brush, saplings, or limbs under tension because slender and tense material may catch the saw and be whipped toward you, pull you off balance, or spring back.
Do not use the pole chain saw to cut vines and/or small underbrush.
Prior to each cutting session, run through the daily checklist (see pg. 19).
WARNING! Do not cut trees near electrical wires.
WARNING! Failure to lubricate the chain will cause damage to the bar and chain. Use only a good quality bar and chain oil designed specifically for use with chain saws. One minute of use will consume approximately 0.15 fl oz. (4 ml) of oil.
NOTE: It is normal for oil to seep from the saw when not in use. To prevent seepage, empty the oil tank after each use. When storing the unit for a long period of time (3 months or longer), be sure the chain is lightly lubricated; this will prevent rust on the chain and bar sprocket.
WARNING! Kickback may occur when the moving chain contacts an object at the upper portion of the tip of the guide bar or when the wood closes in and pinches the chain saw in the cut (Fig. 25). Contact at the upper portion of the tip of the guide bar can cause the chain to dig into the object and stop the chain for an instant. The result is a lightning-fast reverse reaction, which kicks the guide bar up and back toward the operator. If the chain saw is pinched along the top of the guide bar, the guide bar can be driven rapidly back toward the operator. Either of these reactions can cause loss of saw control, which can throw the operator off balance and result in serious injury. Do not rely exclusively upon the safety devices built into the saw. As a user, you should take several precautions to keep your cutting jobs free from accident or injury.
Proper Cutting Stance
- Balance your weight with both feet on solid ground.
- Your body should always be to the left of the chain line.
The most typical cutting application is to position the unit at an angle of 60° or less depending on the specific situation (Fig. 26). As the angle of the pole chain saw shaft to the ground increases, the difficulty of making the first cut (from the underside of limb) increases.
Basic Cutting Procedure
This unit with the chain saw head is designed for trimming small branches and limbs up to recommended 6.5 in. (16.5 cm), not to exceed a Max. cut of 7.5 in. (19 cm) in diameter depending on type of wood. Practice cutting a few small limbs using the following technique to get the "feel" of using the saw before you begin a major sawing operation.
- Take the proper stance in front of the tree with the saw OFF (Fig. 26).
- Switch on the pole chain saw and let the chain accelerate to full speed before entering the cut.
- Keep the saw running the entire time you are cutting; maintain a steady speed.
- Allow the chain to cut for you; exert only light downward pressure.
- PUSH and PULL - This reaction force is always opposite to the direction the chain is moving when it is in contact with the wood. Thus, the operator must be ready to control the PULL when cutting on the bottom edge of the bar, and PUSH when cutting along the top edge.
- Do not put pressure on the saw at the end of the cut.
Pruning
Pruning is the process of trimming limbs from a live tree.
- Remove long branches in several stages.
- Cut lower branches first to allow the top branches more room to fall.
- When pruning trees, it is important not to make the finishing cut next to the main limb or trunk until you have cut off the farthest lying limb. This will reduce the weight and prevent stripping the bark from the main member.
- Under cut the branch 1/3 through for your first cut. Your second cut should over cut to drop the branch off (Fig. 27). Be prepared to balance the weight of the pole chain saw when the limb falls.
- Now make your finishing cut from the topside of the branch smoothly and neatly against the main member so the bark will grow back to seal the wound.
- Release the On/Off switch as soon as the cut is completed.
Limbing
Limbing is the process of removing branches from a fallen tree.
- You should cut limbs one at a time.
- Cut branches under tension from the bottom up to avoid binding the bar and chain.
- Keep the tree between you and the pole chain saw while limbing.
If the Saw Becomes Pinched or Trapped
- Wait for the blade to stop, wait five minutes for the saw to cool, remove the battery, and wear gloves to protect your hands from the chain teeth.
- If you can reach the limb from the ground, lift the limb while holding the saw. This should release the "pinch" and free the saw.
- If the saw is still trapped, call a professional for assistance.
Maintenance + Care
WARNING! Always remove the battery before performing any adjustments, maintenance, or repairs to your cordless pole chain saw.
- Use protective gloves when handling the bar and chain.
- Keep the bar encased in its sheath, except when working directly on the bar or the chain.
- Never dispose of oils or other polluting materials in unauthorized places.
Chain Tension
Check the chain tension before using the saw when the chain is cold. The correct tension of a cold chain is when there is no slack on the underside of the guide bar; the chain is snug, but you can rotate it by hand without binding.
During normal saw operation, the temperature of the chain will increase. The drive links of a correctly tensioned warm chain will hang approximately 0.050 in. (1.25 mm) out of the bar groove (Fig. 28). Be aware that a chain tensioned while warm, may be too tight upon cooling. Check the "cold tension" before next use. The chain must be re-tensioned whenever the flats on the drive links hang out of the bar groove (Fig. 28).
NOTE: A new chain tends to stretch. Check the chain tension frequently and re-tension as needed.
Nuts and Screws
Periodically check that all the nuts and screws are tightened securely. Check that the telescoping lock and assembly lock are intact and in proper working order.
Chain Sharpening
To maintain optimal blade sharpness and peak performance, Sun Joe recommends model 24V-CSSHRP-LTE Cordless Chain Saw Sharpener, available on sunjoe.com, by phone at 1-866-SNOWJOE (1-866-766-9563) (Fig. 29).
WARNING! To ensure that the saw works safely and efficiently, it is essential that the cutting components are well-sharpened. It is highly recommended to replace the chain once it loses its ability to cut cleanly and safely. It is possible, however, to sharpen the existing chain if the sharpening is carefully performed. Any work on the chain and bar requires specific experience and special tools. For safety purposes, we recommend you contact an authorized Snow Joe® + Sun Joe® dealer or call the All Season Power customer service center at 1-866-SNOWJOE (1-866-766-9563).
Sharpening is necessary when:
- The sawdust looks like dust;
- Cutting becomes more difficult;
- The cut is not straight;
- Vibrations increase.
An authorized service center will sharpen the chain using the right tools to ensure minimum removal of material and even sharpness on all the cutting edges.
If you sharpen the chain yourself, use special round-section files with the right diameter depending on the type of chain (see "Chain Maintenance Table" on pg. 19). You need a certain amount of skill and experience to avoid damaging the cutting edges.
Sharpen the chain as follows (Fig. 30):
- Secure the bar firmly, with the chain mounted, in a suitable vise.
- Tighten the chain if it is loose.
- Mount the file in the guide and then insert it in the tooth at a constant angle from the cutting edge.
- Sharpen in a forward motion a few times and repeat this on all the cutting edges facing the same way (right or left).
- To move the chain forward, use a screwdriver.
- Turn the bar over in the vise and repeat on all the other cutting edges.
- Check that the depth limiter tooth does not stick out farther than the inspection tool and file any projecting parts with a flat file, rounding off the edges (Fig. 30).
After sharpening, remove all traces of filing and dust and lubricate the chain in an oil bath. Replace the chain whenever:
- The length of the cutting edges decreases to 5 mm or less;
- There is too much play between the links and the rivets.
Chain Sprocket
Regularly check the condition of the sprocket and replace it when wear exceeds 0.5 mm (Fig. 31).
Do not mount a new chain with a worn sprocket or vice-versa.
Troubleshooting
Troubleshooting Tips
Most difficulties are easy to fix. Consult the troubleshooting table for common problems and their solutions. If you continue to experience problems or need repairs beyond these minor adjustments, please call 1-866-SNOWJOE (1-866-766-9563) for assistance.
WARNING! Always remove the battery before performing any adjustments, maintenance, or repairs to your cordless chain saw.
Troubleshooting Table
Problems | Corrective Action |
---|---|
The saw motor fails to start |
|
The saw runs, but the chain speed is low |
|
Bar and chain running hot and smoking |
|
The saw motor runs, but the chain is not turning |
|
Daily Checklist, Cleaning and Storage
Daily Checklist
To help maintain your pole chain saw for optimum performance, we recommend you complete this checklist prior to each work session.
WARNING! Do not insert the battery until you have completed all of the daily checks.
- Inspect for any visible damage to the chain, guide bar, or motor housing.
- Inspect the oil port and guide bar rails and clean them to remove any debris.
- Check the chain tension.
- Check the chain teeth for sharpness.
- Check the bar and chain oil level; fill with only new chain oil specifically formulated for chain saws.
NOTE: If you notice anything unusual, such as a vibration or an odd sound, shut the saw OFF immediately. Remove the battery and check the saw for any damage.
If you cannot find the cause of the problem or are uncertain what to do, then have the saw inspected by an authorized Snow Joe® + Sun Joe® dealer or call the All Season Power customer service center at 1-866-SNOWJOE (1-866-766-9563) before using it.
CAUTION! Remove the battery and wait at least five minutes for the saw to cool before servicing or storing your unit.
- If you drop the saw, carefully inspect it for damage.
Chain Maintenance Table
Drive Links | Chain Pitch | Chain Gauge | File Diameter | |||
---|---|---|---|---|---|---|
inches | mm | inches | mm | inches | mm | |
33 | 3/8 | 9.5 | 0.050 | 1.3 | 5/32 | 4 |
Grass Trimmer + Edger
Assembly
WARNING! Do not insert battery until assembly is complete. Failure to comply could result in accidental starting and possible serious personal injury.
Fitting the Safety Guard
WARNING! The guard must be properly installed. The guard provides the operator and other bystanders with some protection from thrown objects.
- Align the safety guard with the grass trimmer + edger head as shown (Fig. 32).
- Firmly press the safety guard into place until it clicks into the position (Fig. 33).
Connecting to the Telescoping Pole
- Open the assembly lock on the telescoping pole, and push the grass trimmer + edger head into the opening on the end of the pole (Fig. 34).
- When the lock tabs snap in, lock back the assembly lock, and the grass trimmer + edger will be ready to use (Fig. 35).
- To remove the grass trimmer + edger head, release the On/ Off switch and remove the battery. Unlock the assembly lock, push the lock tabs on both sides, and pull the grass trimmer + edger head out (Fig. 35).
Operation
Starting and Stopping
- Slide the battery into the battery compartment until it clicks to lock into position (Fig. 36).
- To turn the grass trimmer + hedger ON, push and hold the safety lock switch (located on the handle) forward with your thumb and then squeeze the On/Off switch with your fingers. Once the tool is running, you can release the safety lock switch (Fig. 37).
- To turn the tool OFF, release the On/Off switch (Fig. 37).
Adjusting the Telescoping Pole
This machine is equipped with a telescoping pole which can telescope from 3.7 ft (1.1 m) to 5.3 ft (1.6 m). To adjust the telescoping pole, follow the instructions below.
- Disconnect the grass trimmer + edger from the power supply by removing the battery from the compartment.
- Unclip the telescoping lock to release the pole. Extend the pole to the desired length (Fig. 38).
NOTE: Push poles toward each other to shorten the pole or pull them away from each other to lengthen the pole. Only extend the pole to the minimum length required to reach the grass.
3. Lock the pole in position by closing the telescoping lock (Fig. 39), and ensure that the pole is secured.
WARNING! Failure to lock the telescoping lock as directed could result in personal injury.
Adjusting the Auxiliary Handle
The grass trimmer + edger is equipped with an auxiliary handle that can be adjusted and removed. Follow the instruction below to operate the auxiliary handle.
WARNING! Make sure the knob, bolt, and the screws are fixed into place after adjusting. Failure to lock any of them as directed could result in personal injury or property damage.
To Remove the Auxiliary Handle
- Disconnect the grass trimmer + edger from the power supply by removing the battery from the compartment.
- Screw the auxiliary handle lock knob and remove it with the bolt, then the auxiliary handle can be pulled out (Fig. 40).
- Re-assemble the auxiliary handle lock knob and the bolt on (Fig. 41).
To Adjust the Position of the Auxiliary Handle
- Disconnect the grass trimmer + edger from the power supply by removing the battery from the compartment.
- Remove the auxiliary handle lock knob, the bolt, and the auxiliary handle. Use a screw driver to remove the two screws that used to fix the auxiliary handle loops. Remove the loops from the pole (Fig. 42).
- Re-assemble the auxiliary handle loops on the desired spot on the pole by using the two screws, and put back the auxiliary handle, the auxiliary handle lock knob and the bolt (Fig. 42).
To Adjust the Angle of the Auxiliary Handle
- Stop the grass trimmer + edger by releasing the On/Off switch.
- The auxiliary handle can be adjusted into -45°, 0°, 45°. Rotate the handle lock knob to unlock the handle, and then rotate the handle to the desired angle (Fig. 43).
Adjusting the Multi-Angle Head
The grass trimmer + edger head can be rotated for 5 different cutting angles for 0°, 15°, 30°, 45° and 60°. Follow the below instructions to adjust angles.
- Rotate the grass trimmer + edger head to desired angle while pressing the rotating buttons located on both sides of the unit simultaneously (Fig. 44).
- Release the buttons when the grass trimmer + edger head is fixed into the desired angle.
NOTE: Failure to properly secure the grass trimmer + edger head may result in personal injury and/or property damage.
WARNING! Always ensure the grass trimmer + edger head is securely locked! Do not attempt to use the grass trimmer + edger with the head in any other position or unlocked!
Working Mode Converting
The unit can be converted between two mode: the grass trimmer mode and the edger mode (Fig. 45).
Operation Tips
- Wear non-slip gloves for maximum grip and protection.
- For the best cutting action against walls, fences, and in high grass, move the grass trimmer slowly so grass is cut with the tip of the high speed nylon line.
- Avoid dragging the grass trimmer and string spool hub in contact with the ground.
- Trim only when grass and weeds are dry.
NOTE: As the weather becomes cooler, the tendency for the nylon line to break becomes greater. DO NOT USE WHEN TEMPERATURE IS BELOW 50°F (10°C).
- Cut tall grass from top down.
- If grass becomes wrapped around the string head: Stop the grass trimmer. Remove the battery. Remove the grass.
- Hold the grass trimmer with your right hand on the rear handle and your left hand on the auxiliary handle. The grass trimmer should be held at a comfortable position with the auxiliary handle about hip height.
- To use the edger guide/flower guard, flip it down from its stored position (Fig. 48).
WARNING! Always hold the trimmer away from body. Any contact with the grass trimmer cutting head while operating can result in serious personal injury.
- The life of your nylon line is dependent upon following instructions for proper use, as well as what is being cut, and where the cutting is being done.
WARNING! Remove stones, loose pieces of wood, and other objects from the cutting area. The string continues to rotate for a few seconds after switching off the trimmer. Let the motor come to a complete stop before resuming operation. Do not rapidly switch the trimmer off and on.
Advancing Lines
NOTE: Your trimmer uses 0.055 in. (1.4 mm) diameter nylon line to cut grass and weed quickly and easily. In time, the tip of the nylon line will become worn and the auto-feed mechanism will automatically feed and trim a fresh length of line. The cutting line will wear faster if the cutting is done along sidewalks or other abrasive surfaces, or heavier weeds are being cut.
The grass trimmer + edger is equipped with an auto-feed head. Bumping the head to try to advance the line will damage trimmer.
- With the unit running, release the ON/OFF switch trigger.
- Wait two seconds, and press the ON/OFF switch trigger.
NOTE: The lines will extend approximately 1/4 in. with each stop and start of the switch trigger until the lines reach the length of the safety guard.
- Resume the trimming + edging.
WARNING! Do not operate the grass trimmer + edger in a tree, on a ladder, or on a scaffold; this is extremely dangerous.
WARNING! Do not bump the unit on ground in attempt to feed line or for any other purpose.
Maintenance + Care
WARNING! Make sure to remove the battery before inspecting its parts.
WARNING! Always wear protective gloves during maintenance tasks. Do not carry out maintenance when the motor is running or hot.
- Never use water or chemical cleaners to clean your grass trimmer + edger. Wipe it clean with a dry cloth.
- Plastic parts may be cleaned by using mild soap and a damp rag.
- Always store your grass trimmer + edger in a dry place. Do not allow any liquid to get inside it.
- Keep the motor ventilation slots clean.
IMPORTANT! To ensure product safety and reliability, repairs, maintenance, and adjustments to this power tool should be performed only with identical replacement parts. Contact your authorized Snow Joe® + Sun Joe® dealer or call the All Season Power customer service center at 1-866-SNOWJOE (1-866-766-9563) for assistance.
Replacing the Spool + Clearing Jams and Tangled Lines
WARNING! Remove the battery from the unit before changing the trimmer line.
- Press together both release tabs on the line spool cover and remove the cover by pulling it straight off (Fig. 53).
- Lift and remove the spool out of the hub (Fig. 54) and clean out any dirt or grass residue.
- In case of jams or tangled line, unwrap about 6 inches (15 cm) of line to ensure that it's not damaged.
- If it appears undamaged, rewind it and hook the line end through one set of the slots of the spool. This will temporarily prevent the spool from unwinding.
- Unhook the line from the slot and carefully reinsert through its respective slot on the side of the hub and gently press the spool down (Fig. 55).
- Reinstall the spool cover by depressing the release tabs into their slots in the hub, and push down until the spool cover clicks into place (Fig. 56).
Winding the Line
NOTE: A factory wound spool (model GTS4002C-RS-6PK) is available for easy spool replacement on the GTS4002C cordless grass trimmer + edger. Visit sunjoe.com to purchase this accessory online. Should you wish to wind the line yourself, the instructions are provided below. Self-winding, however, is NOT recommended because if the line is not wound properly it can cause the trimmer's auto feed system to malfunction. For this reason, users are strongly urged to purchase the pre-wound spool.
- Stop the grass trimmer + edger, and remove the battery.
Troubleshooting
WARNING! Always remove the battery before performing any adjustments, maintenance, or repairs to your cordless grass trimmer + edger.
Problems | Corrective Action |
---|---|
The motor does not run or the tool runs slowly. |
|
Auto line feed does not work. |
|
Line fails to cut off. |
|
Pole Hedge Trimmer
Assembly
The hedge trimmer head comes fully assembled. To use the machine as a pole hedge trimmer, connect the hedge trimmer head with the telescoping pole as indicated below.
Connecting to the Telescoping Pole
- Open the assembly lock on the telescoping pole, and push the hedge trimmer head into the opening on the end of the pole (Fig. 60).
- When the lock tabs snap in, lock back the assembly lock, and the pole hedge trimmer will be ready to use (Fig. 61).
- To remove the hedge trimmer head, release the On/Off switch and remove the battery. Unlock the assembly lock. Push the lock tabs on both sides, and pull the hedge trimmer head out (Fig. 61).
Operation
Starting and Stopping
- Slide the battery into the battery compartment until it clicks to lock into position (Fig. 62).
- To turn the pole hedge trimmer ON, push and hold the safety lock switch (located on the handle) forward with your thumb and then squeeze the On/Off switch with your fingers. Once the tool is running, you can release the safety lock switch (Fig. 63).
- To turn the tool OFF, release the On/Off switch (Fig. 63).
Adjusting the Telescoping Pole
This machine is equipped with a telescoping pole which can telescope from 3.7 ft (1.1 m) to 5.3 ft (1.6 m). To adjust the telescoping pole, follow the instructions below.
- Disconnect the hedge trimmer from the power supply by removing the battery from the compartment.
- Unclip the telescoping lock to release the pole. Extend the pole to the desired length (Fig. 64).
NOTE: Push poles toward each other to shorten the pole or pull them away from each other to lengthen the pole. Only extend the pole to the minimum length required to reach the hedges.
3. Lock the pole in position by closing the telescoping lock (Fig. 65), and ensure that the pole is secured.
WARNING! Failure to lock the telescoping lock as directed could result in personal injury.
Adjusting the Auxiliary Handle
The hedge trimmer is equipped with an auxiliary handle that can be adjusted and removed. Follow the instruction below to operate the auxiliary handle
WARNING! Make sure the knob, bolt, and the screws are fixed into place. Failure to lock any of them as directed could result in personal injury or property damage.
To Remove the Auxiliary Handle
- Disconnect the hedge trimmer from the power supply by removing the battery from the compartment.
- Screw the auxiliary handle lock knob and remove it and the bolt, then the auxiliary handle can be pulled out (Fig. 66).
- Re-assemble the auxiliary handle lock knob and the bolt on (Fig. 67).
To Adjust the Position of the Auxiliary Handle
- Disconnect the hedge trimmer from the power supply by removing the battery from the compartment.
- Remove the auxiliary handle lock knob, the bolt, and the auxiliary handle. Use a screw driver to remove the two screws that used to fix the auxiliary handle loops. Remove the loops from the pole (Fig. 68).
- Re-assemble the auxiliary handle loops on the desired spot on the pole by using the two screws, and put back the auxiliary handle, the auxiliary handle lock knob and the bolt (Fig. 68).
To Adjust the Angle of the Auxiliary Handle
- Stop the hedge trimmer by releasing the On/Off switch,
- The auxiliary handle can be adjusted in -45°, 0°, 45°. Rotate the handle lock knob to unlock the handle, and then rotate the handle to the desired angle (Fig. 69).
Adjusting the Multi-Angle Head
The hedge trimmer head can be rotated for 10 different cutting angles for -45°, -30°, -15°, 0°, 15°, 30°, 45°, 60°, 75°, and 90°. Follow the below instructions to adjust angles.
- Rotate the trimmer head to the desired cutting angle while pressing the rotating buttons located on both sides of the unit simultaneously (Fig. 70).
- Release the buttons when the trimmer head is fixed into the desired angle.
NOTE: Failure to properly secure the trimmer head may result in personal injury or property damage.
WARNING! Always ensure the hedge trimmer head is securely locked! Do not attempt to use the pole hedge trimmer with the head in any other position or unlocked!
Before Operation
- Check the tool, the battery as well as accessories for damage before each use.
- Double check that the accessories and attachments are properly fixed.
- Always hold the tool by its handle and soft grip/auxiliary handle.
- Ensure that the air vents are always unobstructed and clear.
- Switch the tool off immediately if you are disturbed while working by other people entering the working area.
- Do not overwork yourself. Take regular breaks to ensure you can concentrate on the work and have full control over the tool.
Trimming Times
Green leaf hedges | June to October |
---|---|
Evergreens | April to August |
Conifers and other fast growing shrubs | Every 6 - 8 weeks |
Cutting Tips
WARNING! Always hold the pole hedge trimmer with both hands. Never hold shrubs with one hand and operate the pole hedge trimmer with the other. Failure to heed this warning can result in serious injury.
WARNING! Clear the area to be cut before each use. Remove all objects such as cords, lights, wire, or loose string which can become entangled in the cutting blade and create a risk of serious personal injury.
- Do not force the pole hedge trimmer through heavy shrubbery.
- Do not attempt to cut stems or twigs that are larger than 0.6 in. (1.5 cm) thick.
- If blades do become jammed, stop the motor, allow the blades to stop, and remove the battery from the power tool before attempting to remove the obstruction.
- If desired, you can use a string to help cut your hedge level.
- Wear gloves when trimming thorny or prickly growth.
- When trimming new growth, use a wide sweeping action.
- Hold unit firmly with both hands.
- Stand so that you are stable and balanced on both feet.
- Inspect and clear the area of any hidden objects.
- To reduce the risk of electrocution, never use near any electrical power lines.
- Never use the pole hedge trimmer near power lines, fencing, posts, buildings, or other immovable objects.
- Never use a blade after hitting a hard object without first inspecting it for damage.
- Always use head protection when operating the extended reach pruner overhead. Falling debris can result in serious personal injury.
1. To use the pole hedge trimmer for trimming tall, hard-to-read hedges or shrubs, hold the trimmer at the position shown below (Fig. 71). Pivot the power head to several different positions to shape or sculpt shrubs or hedges.
2. To use pole hedge trimmer for trimming the bottoms and sides of hedges and shrubs, hold the pole trimmer at the position shown below (Fig. 72).
3. To use pole hedge trimmer for trimming low-lying foliage or ground cover, hold the pole hedge trimmer at the position as shown below (Fig. 73).
Care + Maintenance
WARNING! Blades are sharp. When handling the blade assembly, wear non-slip, heavy-duty protective gloves. Do not place your hand or fingers between blades or in any position where they could get pinched or cut. NEVER touch the blades or service the unit with the battery inserted.
Lubricate the Blades
For easier operation and longer blade life, lubricate the pole hedge trimmer blade before and after each use.
- Stop the motor and remove the battery.
- Lay the pole hedge trimmer on a flat surface. Apply lightweight machine oil along the edge of the top blade (Fig. 74).
If you will be using the pole hedge trimmer for an extended period, it is advisable to stop work intermittently in order to re-oil the blade.
NOTE: Do not oil while the pole hedge trimmer is running.
Recycling the tool
- Do not dispose of electrical appliances as unsorted municipal waste. Use separate collection facilities.
- Contact your local government agency for information regarding the collection systems available.
Disposal
If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being.
When replacing old appliances with new ones, the retailer is legally obligated to take back your old appliance for disposal at least free of charge.
Recycling + Disposal
The product comes in a package that protects it against damage during shipping. Keep the package until you are sure that all parts have been delivered and the product is functioning properly. Recycle the package afterwards or keep it for long-term storage.
WEEE symbol. Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority or local store for recycling regulations.
Battery Caution + Disposal
Always dispose of your battery pack according to federal, state, and local regulations. Contact a recycling agency in your area for recycling locations.
CAUTION! Even discharged battery packs contain some energy. Before disposing, use electrical tape to cover the terminals to prevent the battery pack from shorting, which could cause a fire or explosion.
WARNING! To reduce the risk of injury or explosion, never burn or incinerate a battery pack even if it is damaged, dead or completely discharged. When burned, toxic fumes and materials are emitted into the surrounding atmosphere.
- Batteries vary according to device. Consult your manual for specific information.
- Install only new batteries of the same type in your product (where applicable).
- Failure to insert batteries in the correct polarity, as indicated in the battery compartment or manual, may shorten the life of the batteries or cause batteries to leak.
- Do not mix old and new batteries.
- Do not mix Alkaline, Standard (Carbon-Zinc) or Rechargeable (Nickel Cadmium, Nickel Metal Hydride, or Lithium-Ion) batteries.
- Do not dispose of batteries in fire.
- Batteries should be recycled or disposed of as per state and local guidelines.
If your Sun Joe® GTS4002C cordless lawn + garden multi-tool system requires service or maintenance, please call 1-866-SNOWJOE (1-866-766-9563) for assistance.
Model + Serial Number
When contacting the company, reordering parts, or arranging service from an authorized dealer, you will need to provide the model and serial numbers, which can be found on the decal located on the housing of the unit. Copy these numbers into the space provided below.
Federal Communications Commission (FCC) Supplier's Declaration of Conformity
Product information:
- Product Name: CLASS 2 BATTERY CHARGER
- Model No: 24VCHRG-AC (JLH292521400U)
- Trade Mark: N/A
- Applicable standards: CFR 47 PART 15 (2019) / ANSI C63.4 (2014)
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
The test result has been evaluated by Interek Testing Services Shanghai Laboratory and showed in the test report.
CAUTION! Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Record the following numbers from the housing or handle of your new product:
Model #: GTS4002C
Serial #:
Optional Accessories
WARNING! ALWAYS use only authorized Snow Joe® + Sun Joe® replacement parts and accessories. NEVER use replacement parts or accessories that are not intended for use with this cordless garden tool system. Contact All Season Power if you are unsure whether it is safe to use a particular replacement part or accessory with your cordless garden tool system. The use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage.
Accessories | Item | Model | |
---|---|---|---|
1 | 24V* IONMAX™™ 2.5 Ah Lithium-Ion Battery |
24VBAT-LT | |
2 | 24V* IONMAX™™ 4.0 Ah Lithium-Ion Battery |
24VBAT | |
3 | 24V* IONMAX™™ 5.0 Ah Lithium-Ion Battery |
24VBAT-XR | |
4 | 24V* IONMAX™™ Lithium-Ion Battery Quick Charger |
24VCHRG-QC | |
5 | Pre-wound spool (6 Pack) |
GTS4002C-RS-6PK | |
6 | 8-inch (20.3 cm) replacement chain |
SWJ-8CHAIN | |
7 | 8-inch (20.3 cm) replacement bar |
SWJ-8BAR |
NOTE: Accessories are subject to change without any obligation on the part of All Season Power to provide notice of such changes. Accessories can be ordered online at sunjoe.com or via phone by contacting the All Season Power customer service center at 1-866-SNOWJOE (1-866-766-9563).
OUR CUSTOMER PROMISE + LIMITED WARRANTY
ABOVE ALL ELSE, All Season Power, LLC ("All Season Power") is dedicated to you, our customer. We strive to make your experience as pleasant as possible. Unfortunately, there are times when a Snow Joe®, Sun Joe®, Aqua Joe® or Auto Joe® product ("Product") does not work or breaks under normal operating conditions. We think it's important that you know what you can expect from us. That's why we have a Limited Warranty ("Warranty") for our Products.
OUR WARRANTY:
All Season Power warrants new, genuine, powered and non-powered Products to be free from defects in material or workmanship when used for ordinary household use for a period of two years from the date of purchase or delivery by the original, end-user purchaser when purchased from All Season Power or from one of All Season Power's authorized sellers with proof of purchase. Because All Season Power is unable to control the quality of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not cover Products purchased from unauthorized sellers. If you have any questions about how to buy from an authorized seller, chat with us at shopjoe.com/support or call us at 1-866-225-9723. If your Product does not work or there's an issue with a specific part that is covered by the terms of this Warranty, All Season Power will elect to either (1) send you a free replacement part, (2) replace the Product with a new or comparable product (which may include a refurbished, like-new product) at no charge, or (3) repair the Product. How cool is that!
PRODUCT REGISTRATION:
All Season Power strongly encourages you to register your Product. You can register online at shopjoe.com/register, by chatting with us at shopjoe.com/support or calling our Customer Service Department at 1-866-225-9723. Failure to register your Product will not diminish your warranty rights. However, registering your Product will allow All Season Power to better serve you with any of your customer service needs.
WHO CAN SEEK LIMITED WARRANTY COVERAGE:
This Warranty is extended by All Season Power to the original purchaser and original owner of the Product.
WHAT IS NOT COVERED?
This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do not affect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at shopjoe.com or by calling 1-866-225-9723.
We encourage you to use CERTIFIED AUTHENTIC Snow Joe®, Sun Joe®, Aqua Joe® + Auto Joe® replacement parts + accessories. Damage caused by the use of any other parts + accessories on your Product will not be covered under the warranty. Genuine parts + accessories can be found and purchased here by entering the model number of your product.
When you register your powered or non-powered Product with All Season Power at shopjoe.com/register, you will receive an additional 90 days of warranty coverage. In addition, you will have the option of purchasing extended warranty coverage beyond the standard 2-year manufacturer's warranty. Choose from one, two, or three years of extended coverage through Extend, Inc. Additional charges apply. When you Go With Joe®, you're not just buying an extended warranty; you're buying total peace of mind to know that you can rely on our top-notch tools, top-tier customer support, complete product coverage + no hassle return policy. Chat with us at shopjoe.com/support or call us at 1-866-225-9723 7 days a week 10AM-6PM EST. We've got you covered!
There are no warranties which extend beyond those stated herein. ANY IMPLIED WARRANTIES THAT MAY BE APPLICABLE TO PRODUCTS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF THIS LIMITED WARRANTY, BREACH OF CONTRACT OR STRICT LIABILITY. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State. This warranty supersedes those printed in product manuals.
File Info : application/pdf, 37 Pages, 9.17MB
DocumentDocumentReferences
Shop Joe Brands: Snow Joe®, Sun Joe®, Aqua Joe®, Auto Joe®
Product Registration
Shop Joe
Shop Joe Brands: Snow Joe®, Sun Joe®, Aqua Joe®, Auto Joe®
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