IKEA VIGGBO Wall-Mounted Extractor Hood

▲ Safety Information

Before first use

For your safety and the correct operation of the appliance, please read this manual carefully before installation and commissioning.

• Remove cardboard protection pieces, protective film and adhesive labels from accessories. Check the appliance for any transport damage.
• To avoid damage, do not place any objects weighing more than 5 kg on the appliance.

▲ This is the attention symbol, pertaining to safety, which alerts users to potential risks to themselves and others.

All safety warnings are preceded by the attention symbol and the following terms:

DANGER: Indicates a hazardous situation which, if not avoided, will cause serious injury.

WARNING: Indicates a hazardous situation which, if not avoided, could cause serious injury.

All safety warnings give specific details of the potential danger/warning present and indicate how to reduce risk of injury, damage and electric shock resulting from improper use of the appliance. Carefully observe the following instructions.

Precautions and general recommendations:

• The electrical installation and the electrical connection must be carried out by a qualified technician according to the manufacturer's instructions and in compliance with the local safety regulations. Do not repair or replace any part of the appliance unless specifically stated in the user manual.
• The appliance must be disconnected from the power supply before carrying out any installation work.
• WARNING: Failure to install the screws or fastening elements indicated by the instructions may cause electrical hazards.
• Earthing of the appliance is compulsory. (Not possible for class II hoods identified by the symbol ▲ on the rating plate).
• Do not pull the power supply cable in order to unplug the appliance.
• The electrical components must not be accessible to the user after installation.
• Do not touch the appliance with any wet part of the body and do not operate it when barefoot.
• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
• All other maintenance services must be carried out by a specialised technician.
• When drilling through the wall pay attention not to damage electric connections and/or pipes.
• The manufacturer rejects all responsibilities for any damage caused by improper use or wrong settings.
• Appropriate maintenance and cleaning ensure the good working order and the best performance of the appliance. Regularly clean all stubborn surface dirt to avoid grease build up. Remove and clean or change the filter regularly. This must be completed in accordance with the "Cleaning and maintenance" instructions provided.
• Do not cook food over the flame ("flambé") under the appliance. The use of open flames may cause a fire.
• Failure to follow the instructions when cleaning the hood and when cleaning and replacing the filters may result in the risk of fire.
• There shall be adequate ventilation if the hood is being used at the same time as other appliances using gas or other combustible materials.
• Do not leave frying pans unattended when frying, as the frying oil may catch fire.
• The hood is not a work surface. Do not place objects weighing more than 5 kg totally on it.
• Always wear appropriate working gloves during installation and maintenance.
• This appliance is not suitable for outdoor use.
• WARNING: When the hob is in use, accessible parts of the hood may become hot.

Installation and connection

In the event of problems, contact an Authorized Service Centre. To prevent any damage, only remove the appliance from its packaging at the time of installation.

Preparing for installation

WARNING: The hood should only be lifted and installed by two or more people.

The minimum distance between the hob and the bottom part of the hood must not be less than 65 cm for burning gas or other fuels and 50 cm for electric cookers. Before installation also check the minimum distances stated in the manual of the cooker.

If the installation instructions for the cooker specify a greater distance between cooker and hood, this distance must be observed.

Electrical connection

Make sure the power voltage specified on the appliance rating plate is the same as the mains voltage. This information can be found on the inside of the hood, under the grease filter. Power cable replacement (type H05 VV-F) must be carried out by a qualified electrician. Contact an authorized service centre.

If the hood is fitted with an electric plug, connect the plug to a socket complying with current regulations, located in an accessible place.

WARNING: If no plug is fitted (direct wiring to the mains), or if the socket is not located in an accessible place, a qualified electrician should install a standardised double pole power switch that will enable complete isolation from the mains in case of category III overvoltage conditions, in accordance with wiring rules.

Installation

The hood is designed for only "Recirculation installation".

Recirculation installation

(see symbol ▲ in installation booklet)

The air is filtered through a charcoal filter, and then resent into the room.

IMPORTANT: Ensure appropriate air circulation around the hood.

IMPORTANT: The hood comes with a pre-installed charcoal filter.

Replacement filters are available at IKEA stores or IKEA.com

The hood should be installed away from particularly dirty areas, windows, doors and heat sources as they are likely to make the system less effective and increase the risk of fire.

The accessories for wall fixing are not included because walls made of different materials require different types of fixing accessories. Use fixing systems suitable for the walls of your home and the weight of the appliance. For more details, contact a specialised dealer.

Keep this booklet for future consultation.

Product description

The product consists of the main hood unit, which includes:

• • 1: Switch
• • 2: Grease filter

Diagram shows the underside of the hood with labels pointing to the switch and grease filter.

Control panel

The control panel features:

• A circular button: ON button
• A line symbol: OFF button

Diagram shows the control panel with the ON and OFF button symbols.

Cleaning and maintenance

WARNING:

• Never use steam cleaning equipment.
• Disconnect the appliance from the power supply.
• IMPORTANT: Do not use corrosive or abrasive detergents. If any of these products accidentally comes into contact with the appliance, clean immediately with a damp cloth.
• Clean the surface with a damp cloth. If it is very dirty, add a few drops of washing up detergent to the water. Finish off with a dry cloth.
• IMPORTANT: Do not use abrasive sponges, metallic scrapers or scourers. Over time, these can damage the surface.
• Use detergents specifically designed for cleaning the appliance and follow the manufacturer instructions.
• IMPORTANT: Clean the filters at least monthly to remove any oil or grease residuals.

Cleaning the grease filter

The metal grease filter has an unlimited life and must be washed once a month by hand or in a dishwasher using a short cycle at a low temperature. When cleaning in a dishwasher, the grease filter may become dull; this does not affect its filtering capacity.

Charcoal Filter maintenance

1. Unplug the appliance or disconnect the power supply.
2. Remove the screws.
3. Remove the panel.
4. Rotate and remove the used activated carbon. Replace with new activated carbon. The used activated carbon cannot be recovered and cleaned. Replacement is recommended every 2-3 months.
5. After disassembling the panel, take out the filter screen for cleaning.
6. Put back the filter on the aesthetic panel, insert it through the back panel and tighten all 5 screws.

Diagrams illustrate the steps for filter maintenance, including removing screws (5x H2.5), opening/closing the filter compartment, and reassembling the panel.

What to do if...

Before contacting the Authorized Service Centre:

Switch the appliance on again to see if the problem has disappeared. If not, switch it off again and repeat the operation after an hour. If your appliance still does not work properly after carrying out the checks listed in the troubleshooting guide and switching the appliance on again, contact the Authorized Service Centre, clearly explaining the problem and specifying:

• the type of fault;
• the model;
• the type and serial number of the appliance (given on the rating plate).

Technical data

Technical information is provided on the rating plate inside the appliance.

Diagram shows the location of the rating plate inside the appliance.

Environmental concerns

Disposal of packaging

The packaging material is 100% recyclable and is marked with the recycle symbol ▲. The various parts of the packaging must therefore be disposed of responsibly and in full compliance with local authority regulations governing waste disposal.

Scrapping the product

This appliance is marked in compliance with European Directive 2012/19/EU/Waste Electrical and Electronic Equipment (WEEE). By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product.

The symbol ▲ on the product or on the accompanying documentation indicates that it should not be treated as domestic waste but must be taken to an appropriate collection centre for the recycling of electrical and electronic equipment.

Energy saving tips

• Replace the charcoal filter(s) when necessary to maintain a good odour reduction efficiency.
• Clean the grease filter(s) when necessary to maintain a good grease filter efficiency.

Declaration of conformity

This appliance has been designed, manufactured and marketed in compliance with:

• safety objectives of the "Low Voltage" Directive 2014/35/EU;
• European standard EN 61591;
• the protection requirements of EMC directive 2014/30/EU.

Electrical safety of the appliance can only be guaranteed if it is correctly connected to an approved earthing system.

IKEA warranty

How long is the IKEA warranty valid?

This warranty is valid for 5 years from the original date of purchase of your appliance at IKEA. The original sales receipt, is required as proof of purchase. If service work is carried out under warranty, this will not extend the warranty period for the appliance.

Who provides the service?

IKEA service provider will provide the service through its own service operations or authorized service partner network.

What does this warranty cover?

The guarantee covers faults of the appliance, which have been caused by faulty construction or material faults from the date of purchase from IKEA. This warranty applies to domestic use only. The exceptions are specified under the headline "What is not covered under this warranty?" Within the warranty period, the costs to remedy the fault e.g. repairs, parts, labour and travel will be covered, provided that the appliance is accessible for repair without special expenditure. On these conditions the EU guidelines (DIRECTIVE (EU) 2019/771) and the respective local regulations are applicable. Replaced parts become the property of IKEA.

How will IKEA solve the problem?

IKEA appointed Service Provider will examine the product and decide, at its sole discretion, if it is covered under this warranty or not. If considered covered, IKEA Service Provider or its authorized service partner through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product.

What is not covered under this warranty?

• Normal wear and tear.
• Deliberate or negligent damage, damage caused by failure to observe operating instructions, incorrect installation or by connection to the wrong voltage, damage caused by chemical or electrochemical reaction, rust, corrosion or water damage including but not limited to damage caused by excessive lime in the water supply, damage caused by abnormal environmental conditions.
• Consumable parts including batteries and lamps.
• Non-functional and decorative parts which do not affect normal use of the appliance, including any scratches and possible colour differences.
• Accidental damage caused by foreign objects or substances and cleaning or unblocking of filters, drainage systems or soap drawers.
• Damage to the following parts: ceramic glass, accessories, crockery and cutlery baskets, feed and drainage pipes, seals, lamps and lamp covers, screens, knobs, casings and parts of casings. Unless such damages can be proved to have been caused by production faults.
• Cases where no fault could be found during a technician's visit.
• Repairs not carried out by our appointed service providers and/or an authorized service contractual partner or where non-original parts have been used.
• Repairs caused by installation which is faulty or not according to specification.
• The use of the appliance in a non-domestic environment i.e. professional use.
• Transportation damages. If a customer transports the product to his home or another address, IKEA is not liable for any damage that may occur during transport. However, if IKEA delivers the product to the customer's delivery address, then damage to the product that occurs during this delivery will be covered by IKEA.
• Cost for carrying out the initial installation of the IKEA appliance. However, if an IKEA appointed service provider or its authorized service partner repairs or replaces the appliance under the terms of this warranty, the appointed IKEA service provider or its authorized service partner will reinstall the repaired appliance or install the replacement, if necessary.

These restrictions do not apply to fault-free work carried out by a qualified specialist using our original parts in order to adapt the appliance to the technical safety specifications of another EU country.

How country law applies

The IKEA warranty gives you specific legal rights, which cover or exceed all the local legal demands. However, these conditions do not limit in any way consumer rights described in the local legislation.

Area of validity

For appliances which are purchased in one EU country and taken to another EU country, the services will be provided in the framework of the warranty conditions normal in the new country.

An obligation to carry out services in the framework of the warranty exists only if the appliance complies and is installed in accordance with:

• the technical specifications of the country in which the warranty claim is made;
• the Assembly Instructions and User Manual Safety Information.

The dedicated AFTER SALES for IKEA appliances

Please don't hesitate to contact IKEA appointed Authorized Service Centre to:

• make a service request under this warranty;
• ask for clarifications on installation of the IKEA appliance in the dedicated IKEA kitchen furniture;
• ask for clarification on functions of IKEA appliances.

To ensure that we provide you with the best assistance, please read carefully the Assembly Instructions and/or the User Manual before contacting us.

How to reach us if you need our service

Please refer to the last page of this manual for the full list of IKEA appointed Authorized Service Centre and relative national phone numbers.

ℹ In order to provide you a quicker service, we recommend to use the specific phone numbers listed on this manual. Always refer to the numbers listed in the booklet of the specific appliance you need assistance for. Please also always refer to the IKEA article number (8-digit code) and 8-digit service number placed on the rating plate of your appliance.

ℹ SAVE THE SALES RECEIPT! It is your proof of purchase and required for the warranty to apply. The sales receipt also reports the IKEA name and article number (8-digit code) for each of the appliances you have purchased.

Do you need extra help?

For any additional questions not related to After Sales of your appliances please contact your nearest IKEA store call centre. We recommend you read the appliance documentation carefully before contacting us.