Vilo Mesh Wi-Fi System Quick Start Guide

Indicator Light Guide

• Solid blue light: Main router: Connected to broadband. Sub router: Connected to the main router and signal is strong.
• Flashing blue light: Main router: Connection to broadband is intermittent. Sub router: Connected to the main router but signal is weak. Try moving it closer to the main router.
• Solid amber light: Main router: Ready for configuration. Sub router: Ready to connect to the main router.
• Flashing amber light: Sub router: Pairing and syncing with the main router.
• Solid red light: System is starting up. This will take about a minute.
• Flashing red light: Main router: Unable to connect to broadband. Follow these steps to troubleshoot:
  1. Make sure the WAN/LAN port is connected to the modem with an Ethernet cable.
  2. Make sure the Ethernet cable is securely plugged in and not damaged.
  3. Check if the modem's broadband settings are correct. If the Internet access method is DHCP, the router can directly access the Internet. If the Internet access method is PPPoE, make sure you have entered the correct broadband account name and password provided by your broadband operator.
  4. Check if your broadband connection is working properly.
  Sub router: Unable to connect to the main router. Follow these steps to troubleshoot:
  1. Move the sub router closer to the main router.
  2. Reset the sub router to factory settings.
  3. Make sure you have completed the setup process in the app.

FCC Warning

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement

To comply with FCC RF exposure compliance requirements, this grant is applicable to only mobile configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

ISEDC RSS Warning

This device complies with ISEDC licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'ISEDC applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1)l'appareil ne doit pas produire de brouillage, et (2)l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

ISEDC Radiation Exposure Statement

This equipment complies with ISEDC RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Cet appareil est conforme aux limites d'exposition de rayonnement RF ISEDC établies pour un environnement non contrôlé. Cet émetteur ne doit pas être co-implanté ou fonctionner en conjonction avec toute autre antenne ou transmetteur. Cet équipement doit être installé et utilisé avec une distance minimale de 20cm entre le radiateur et votre corps.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Tous changements ou modifications non expressément approuvés par la partie responsable de la conformité peut annuler l'autorité de l'utilisateur à opérer l'équipement.

At a Glance

Diagram showing the Vilo Mesh Wi-Fi System device with ports labeled:

• Front: Mesh Button, Indicator Light
• Back: Reset, LAN Port, WAN/LAN Port, Power

Port Descriptions:

• Reset: Long press to restore to factory settings.
• LAN Port: Used to connect wired devices.
• WAN/LAN Port: On main router: as WAN port, used to connect to modem. On sub router: as LAN port, used to connect wired devices.

Let's Get Started

1. Download the Vilo App: Download and install the Vilo App on your phone. [App Store icon] [Google Play icon]
2. Add your first Vilo: Follow the on-screen instructions in the app to add your first Vilo and set up your Wi-Fi network. [Image of phone with Vilo app]
3. Add additional Vilos: Add additional Vilos by tapping the "+" sign in the Vilo App and following the on-screen instructions. Repeat this process until all your Vilos are connected. [Image of phone with Vilo app showing '+' sign]

In the Box

Need Help?

Check out our Support page: https://www.viloliving.com/support

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