SANSUI W28 Hybrid Noise Cancelling TWS Earbuds

First Use

Before first use, please confirm that the earbuds and charging case battery are fully charged. If the battery is low, use the provided charging cable and a certified charger. If the product is not used for over 2 weeks, it is recommended to charge the product before use.

Power On/Off

Automatic Power On: Open the charging compartment cover; the earbuds will automatically power on.

Automatic Power Off: Place the earbuds back into the charging compartment and close the cover. The earbuds will disconnect from the wireless connection and automatically shut down.

Wireless Pairing Connection

Wireless Pairing: When the earbuds are powered on, they enter pairing mode. Open the Bluetooth settings on your device and search for the pairing name "SANSUI W28". Select it to connect.

Connecting Successfully: A prompt tone will be heard.

Connection Issues: If connection fails, the default pairing name "SANSUI W28" will be displayed. Note: Some phone models may require a password, typically "0000".

Reset to Factory Mode

This process is useful if the earbuds are connected to each other but cannot pair with a device, or if other pairing issues occur.

1. Place both earbuds into the charging case.
2. With the earbuds in the charging case, press and hold the reset button on the charging case for 5 seconds to reset the factory settings.
3. After resetting, previous connection records will be deleted. Follow the "Wireless Pairing" steps to re-establish a connection.

Indicate Light Status

Charging Bay Indicator Light

• Charging: Blue indicator light flashes.
• Charging Constantly: Blue indicator light is solid.
• Charging Complete: Blue indicator light turns off.
• Charging to (e.g., from empty to full): Blue indicator light is solid.
• Exclude Charging (e.g., case battery full): Blue indicator light is off.

Earbuds Indicator Light

• Charging: Blue indicator light flashes.
• Charging Constantly: Blue indicator light is solid.
• Charging Complete: Blue indicator light turns off.
• Charging to: Blue indicator light is solid.
• Exclude Charging: Blue indicator light is off.

Other Functions

• Fast Charging: When the earbuds are in the charging compartment, they support fast charging.
• Automatic Ear Detection: The earbuds can automatically detect when they are worn or removed, pausing or resuming playback accordingly.

Important Safety Precautions

Caution

• Do not disassemble, repair, or modify the earbuds for any reason, as this may cause fire, electrical breakdown, or product damage.
• Do not place the product in environments with extreme temperatures (below -10°C or above 45°C).
• Do not use the product during thunderstorms, as this may cause damage or electric shock.
• Do not use corrosive liquids to clean the earbuds.
• Avoid listening at high volumes for extended periods to prevent hearing damage. Adjust volume to a safe level.
• Do not use the device if it appears damaged.
• This device contains a rechargeable battery. Avoid exposing it to fire or excessive heat.
• Do not dispose of the battery in fire or water.
• Do not immerse the device in water or other liquids.

Warning

• This product is a precision device; avoid impacts that could cause damage.
• Avoid exposing the product to water, rain, or humid environments.
• Keep away from heat sources like stoves or heaters.
• Do not use in flammable or explosive environments.
• Do not disassemble, repair, or modify the product.
• Avoid environments with strong magnetic fields, vibration, strong acids/alkalis, high temperature/humidity, dust, smoke, oil, steam, chemical fumes, corrosive gases, or extreme pressure.
• Avoid environments with strong winds, direct sunlight, or loud noise.
• Avoid environments with strong smells, tastes, or textures.
• Do not expose to extreme physical conditions such as strong impacts, friction, wear, corrosion, oxidation, or reduction.
• Avoid environments with fire, water, oil, gas, or liquids.
• Do not use in environments with strong magnetic fields, electric fields, or radiation.
• Avoid strong vibrations or impacts.
• Do not use in environments with strong combustion or explosion hazards.
• Avoid exposure to extreme environmental conditions.

Product Warranty Card / Warranty Record

This card is a warranty certificate. Please keep it properly.

Product Fixed Record