Joywhale 24V Ride On UTV Pro

Important Information & Initial Setup

NOTE: Please install this ride-on car according to the instruction and the installation video on the detail page of your purchased product.

Initial Charge: Charge for 4-6 hours before initial use. After initial charge, follow the normal recommended charging time.
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Safety First ⚠️

General Safety Notes

• For best performance, only use this vehicle on flat and hard surfaces.
• Age Range: 3 to 8 years old
• Weight Capacity: 130lbs (59kg) is the maximum weight for 2 riders

WARNING!

• This product contains small parts. Keep children away during assembly. Remove all packaging material and parts from underneath the vehicle body.
• Never open the battery. Batteries contain lead and lead compounds (acids).
• Limbs, hair, and clothing can get caught in moving parts. Always wear shoes, keep limbs away from moving parts, and do not wear loose clothing while operating this vehicle.
• This vehicle does not have a separate braking system. Do not leave a child unattended during operation. Do not use it in a location that may require emergency stop function, as this could result in loss of control, which may cause serious injury or death.
• Use of this vehicle near streets, motor vehicles, steps, bodies of water, sloped surfaces, hills, wet areas, flammable vapors, in alleys, at night, or in the dark could result in an unexpected accident.
• Use of this vehicle in unsafe conditions such as snow, rain, loose dirt, mud, sand, or gravel may result in an unexpected accident, such as tipping over, and could damage the electrical system or battery.
• Do not operate this vehicle in an unsafe manner. Examples include, but are not limited to: pulling the vehicle with another vehicle or similar device, allowing more than two children to ride, pushing the user, or traveling at an unsafe speed.

Battery and Charger Warnings ⚠️

• Use of a battery or charger other than the supplied rechargeable battery and charger may cause a fire or explosion. Only use the supplied battery and charger.
• Use of the rechargeable battery and charger for any other product may result in overheating, fire, or explosion. Never use the supplied rechargeable battery and charger with another product.
• Explosive gases are created during charging. Charge the battery in a well-ventilated area. Do not charge the battery near heat or flammable materials.
• Contact between the positive and negative terminals may result in fire or explosion. Avoid direct contact between the terminals. Picking up the battery by the wires or charger can cause damage to the battery and may result in a fire. Always pick up the battery by its case or handles.
• Liquids on the battery may cause fire or electric shock. Always keep all liquids away from the battery and keep the battery dry. Contact or exposure to battery leakage (lead acid) may cause serious injury. If contact or exposure occurs, immediately call your physician. If the chemical is on the skin or in the eyes, flush with cool water for 15 minutes. If the chemical was swallowed, immediately give the person water or milk. Do not give water or milk if the patient is vomiting or has a decreased level of alertness. Do not induce vomiting.
• Battery posts, terminals, and related accessories contain lead and lead compounds (acid).
• Tampering or modifying the electric circuit system may cause a shock, fire, or explosion and permanently damage the system. Exposed wiring and circuitry in the charger may cause electric shock. Always keep the charger housing closed.

Additional Safety Precautions ⚠️

• Never leave a child unattended.
• Always sit in the seat when using this vehicle.
• Keep your hands, hair, and clothes away from moving parts.
• Always wear shoes when operating this vehicle.
• Children under 3 years of age cannot use the vehicle.
• Only drive on level ground.
• Do not go near swimming pools or other bodies of water, drop-offs, or up and down steep inclines.
• Do not drive the vehicle into loose dirt, mud, sand, fine gravel, or on wet surfaces.
• Do not drive the vehicle on streets or near cars.

Product Specifications

Tools Required ?

?‍?‍? 2 Person Assembly
⏰ Approximately 45 Min Assembly
Screwdriver (Bring Your Own)
M10 Wrench (Provided)

Parts List

• 1. M4*12MM Screw (5 PCS)
• 2. Φ 12 Gasket (6 PCS)
• 3. M10 Nuts (6 PCS)
• 4. Φ 10 Washer (2 PCS)
• 5. Spring (2 PCS)
• A. Front Wheel (2 PCS)
• B. Rear Wheel (2 PCS)
• C. Wheel Cover (4 PCS)
• D. Front Bumper (1 PCS)
• E. Steering Wheel (1 PCS)
• F. Front Bar (1 PCS)
• G. Rear Bar (1 PCS)
• H. Tail (1 PCS)
• I. Seat (2 PCS)
• J. Remote Control (1 SET)
• K. Chargers (1 PCS)
• L. Rear Axle (1 PCS)
• M. Gear Box (L/R) (2 PCS)
• N. Dual Drive Front Bracket (1 PCS)
• O. Net Bag (1 PCS)
• P. Spring Sleeve (2 SET)

Product Assembly

Follow these steps to assemble your Joywhale 24V Ride On UTV Pro.

Step 1: Front Bracket Assembly

Fix the dual drive front bracket.

• Insert spring and spring sleeve into the dual drive front support.
• Insert the dual drive front bracket into the body square tube.

Fix the dual drive front bracket.

• In turn, put the Φ10 washer and nut into the dual drive front bracket.
• Fix the nut with the M10 wrench.

Step 2: Rear Axle and Gear Box Installation

Fix the Rear axle.

• Insert the rear axle into the car.

Fix the gear box (L/R).

• Put the drive motor into the rear axle, and stick the motor into the body slot. (Tips: gear box left/right distinction).

Step 3: Front Bumper Installation

Fix the front bumper.

• Insert the front bumper into the body.
• Fix with screws.

Step 4: Wheel Installation

• Put the gasket, front wheel, gasket, and nut onto the front axle in turn.
• Fix the nut with the M10 wrench and then attach the wheel cover to the wheel.
• Place the Rear wheel, gasket, and nut onto the rear axle in turn.
• Fix the nut with the M10 wrench and then attach the wheel cover to the wheel.

Step 5: Electrical Connections

Put the car upside down. Find the main power cord under the seat and insert the plug of the power cord into the corresponding socket of the receiver. The plug of the drive motor cable is docked with the plug on the receiver (the plug on the receiver is not differentiated left and right).

Step 6: Steering Wheel and Tail Installation

Fix the steering wheel.

• Remove the nut and bolt from the steering wheel.
• Connect the wires coming from the steering column to the wires on the steering wheel.
• Insert the steering wheel over the steering column and secure with nut and bolt.

Fix the tail.

• Clip the tail wing into the body.

Step 7: Front and Rear Bar Installation

Fix the front bar.

• Connect the light line in the front bar with the light line on the body.
• Clip the front bar into the body.

Fix the rear bar.

• Clip the rear bar into the body.

Step 8: Net Bag and Seat Installation

Fix the net bag.

• As shown in the figure, secure the net bag to the rear bar with the Velcro on the net bag.

Fix the seat.

• Clip the seat into the body.
• Rotate the latch on the seat to secure the seat.

Dashboard Diagram

Understand the controls on your Joywhale 24V Ride On UTV Pro.

• 1. Gas Pedal: Press to move the vehicle when power is on; release on the move, the motors will generate resistance to stop the vehicle.
• 2. Shift Switch: Change the direction of the car (Forward-Backward).
• 3. Horn Button: Press to play the horn.
• 4. Control Board
• 5. Power Button: Long press for 3 seconds to turn the vehicle on and off.
• 6. Wireless Technology (YX): After connecting your mobile phone and the wireless device, the car can play music from your mobile phone.
• 7. F (Radio): Long press for 2-3 seconds. The light of the FM button will flash and initiate automatic search. When the search completes, the FM key stops flashing.
• 8. Music Button: Play music.
• 9. Last Song: Switch songs / Long press to decrease volume.
• 10. Sport Speed Button: Press for 3 seconds to change the speed of the car to 6.5 mph.
• 11. High Speed Button: Change the speed of the car more quickly.
• 12. Slow Speed Button: Change the speed of the car more slowly.
• 13. Next Song: Switch songs / Long press to increase volume.
• 14. U.
• 15. Socket: Charge the vehicle.
• 16. Power Display: Clearly see the battery power to charge in time.
• 17. Brake: Press to lock the motors and stop the vehicle immediately.

Remote Control Diagram and Operation

Remote control has a higher priority than manual control. When the car is under remote control mode, the foot pedal & steering wheel will be deactivated.

Chip Protection:

In remote control mode, to protect the control chip from being burned by continuous signal current and reduce wear on the steering motor gear, the steering motor will slightly return to the straight position from the maximum angle every 3 seconds. If you need to keep turning in one direction at the maximum angle in remote control mode, please release the steering key every 3 seconds & press it again.

Operation Manual:

Take out the remote control, open the battery compartment on the back of the remote control and add two AAA LR03 alkaline batteries. Pay attention to the polarity of the batteries. When the alignment light and speed indicator light up, it indicates that the battery is installed correctly. This product does not provide dry batteries.

Button Description:

• Frequency Key (M): Long press for 2-4 seconds. Low speed LED light flashes. Turn on the power of the car, low speed LED light keeps flashing to long lighting, then frequency bind succeeds.
• P: Press to brake.
• S: Speed: Press to change speed (low, middle, and high speed).
• ⬆️ Forward / ⬇️ Backward Keys: Used for forward and backward movement control. When one of the keys is pressed, the moving speed will slowly increase to reach the set speed level, preventing sudden impact for children.
• ⬅️ Turn Left / ➡️ Turn Right Key: Used for left and right direction control.

Note: Without operation after 10 seconds, the indication light will turn off into power saving mode.

Speed Selection Key and Speed Indication: Used to select the speed of the car. Press the key once to switch the speed. 3 speeds are cyclically switched: low-medium-high. The speed indicator is arranged from top to bottom on the remote control: high-speed lamp, medium-speed lamp, low-speed lamp. When switching to one speed, the corresponding indicator lamp will light up.
Note: The speed grade changes only when moving forward.

⚠️ WARNING! Only used by adults.
Remote control first. When the remote control is on, the foot pedal is not workable.

Charging Instructions

1. Insert the charger jack into the charging hole of the car.
2. Plug the charger plug into the stable matching AC power supply as shown in the picture.

• Charge the battery 4 to 6 hours before initial use.
• On average, you will need to charge the battery between 8 and 12 hours. Do not charge the battery for more than 20 hours. Failure to charge the battery as directed could cause permanent damage to the battery and void the warranty.
• Damage to the battery may occur if it is allowed to drain completely. Do not allow the battery to drain completely.
• Check the battery and charger (supply cord, connector) for wear and damage before charging. Do not charge the battery if damage has occurred.
• Only an adult who has read and understood the safety warnings should handle, charge, and recharge the battery.

Maintenance

The vehicle should be checked for damage, missing, or badly worn parts before use.

• Check the tightness of the fasteners before each use.
• Check the tightness of the wheels.
• Ensure the battery is securely in place before use.
• Occasionally use lightweight oil to lubricate moving parts such as wheels and steering linkage.
• Do not use oil on plastic or nylon parts. No lubrication is required.
• Store the vehicle indoors or cover it with a tarp to protect it from wet weather. Keep it away from sources of heat, such as stoves and heaters.
• Clean the vehicle with a soft, dry cloth. To restore shine to plastic parts, use a non-wax furniture polish. Do not use car wax, abrasive cleaners, or wash the vehicle with soap and water. Water will damage the motor, electrical system, and battery.

Joywhale recommends you ask for professional advice from their technical team if you need maintenance or repair service. Official email address of Joywhale: care@joywhale.com.

Troubleshooting

Caring for Your Ride-On

• Park the vehicle indoors or cover it with a tarp to protect it from wet weather.
• Do not leave the vehicle in the sun for long periods of time, or fading may occur. Store in shade or cover with tarp.
• Do not wash the vehicle with a hose.
• Do not wash the vehicle with soap.
• Charge battery at least once a month to prolong the life of the battery.

If you have any questions about the steps of installing the product or if there are any problems with the product in use, please feel free to contact the customer service of your purchase platform by email.

Battery Handling Warnings ⚠️

• The battery on the vehicle is not replaceable.
• Do not mix old and new batteries.
• Do not mix alkaline, standard (carbon-zinc), or rechargeable batteries.
• Non-rechargeable batteries should not be charged.
• Rechargeable batteries should be charged under adult supervision only.
• Exhausted batteries should be removed.
• The supply terminals should not be short-circuited.
• Do not put batteries next to or in a heat source (fire, electronic heating device, etc.).
• Do not hit batteries against hard objects.
• Do not submerge batteries in water.
• Batteries should be inserted with the correct polarity.

Important Charging Reminders ❗

• Always charge battery for 4-6 hours the first time you use it.
• Always charge battery for 8-12 hours after each use.
• Charge the battery once a month, even if you are not using your vehicle.

General Warnings

• Protective equipment should be worn. Not to be used in traffic.
• The toy should be used with caution, as skill is required to avoid falls or collisions causing injury to the user or third parties.
• To reduce the risk of injury, adult supervision is required. Never use in roadways, near motor vehicles, on or near steep inclines or steps, swimming pools, or other bodies of water; always wear shoes, and never allow more than two riders.

⚠️ CHOKING HAZARD-Small parts. Not for children under 3yrs.

⚠️ ADULT ASSEMBLY REQUIRED

⚠️ Not to be used in traffic

FCC Compliance Information

Caution: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: ① This device may not cause harmful interference. ② This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.