JOYWHALE 24V RIDE ON UTV
Suitable for 3-8 years
Maximum user weight: 130lbs/59kg
Adult assembly required
Important Initial Steps
? Please install this ride-on car according to the instruction and the installation video on the detail page of your purchased product.
Charge for 4-6 hrs before initial use. After initial charge, follow the normal recommended charging time.
[Battery Charging Icon]
1) SAFETY
NOTE | For best performance, only use this vehicle on flat and hard surfaces |
AGE RANGE | 3 to 8 years old |
WEIGHT CAPACITY | 130LBS(59KG) is the maximum weight for 2 riders |
⚠️ WARNING!
- This product contains small parts. Keep children away during assembly. Remove all packaging material and parts from underneath the vehicle body.
- Never open the battery. Batteries contain lead and lead compounds (acids).
- Limbs, hair, and clothing can get caught in moving parts. Always wear shoes, keep limbs away from moving parts, and do not wear loose clothing while operating this vehicle.
- This vehicle does not have a separate braking system. Do not leave a child unattended during operation. Do not use it in a location that may require emergency stop function, as this could result in loss of control, serious injury, or death.
- Use of this vehicle near streets, motor vehicles, steps, bodies of water, sloped surfaces, hills, wet areas, flammable vapors, in alleys, at night, or in the dark could result in an unexpected accident.
- Use of this vehicle in unsafe conditions such as snow, rain, loose dirt, mud, sand, or gravel may result in an unexpected accident such as tipping over and could damage the electrical system or battery.
- Do not operate this vehicle in an unsafe manner. Examples include but are not limited to: pulling the vehicle with another vehicle, allowing more than two children to ride, pushing the user, or traveling at an unsafe speed.
⚠️ WARNING!
- Use of a battery or charger other than the supplied rechargeable battery and charger may cause a fire or explosion. Only use the supplied battery and charger.
- Use of the rechargeable battery and charger for any other product may result in overheating, fire, or explosion. Never use the supplied rechargeable battery and charger with another product.
- Explosive gases are created during charging. Charge the battery in a well-ventilated area. Do not charge the battery near heat or flammable materials.
- Contact between the positive and negative terminals may result in fire or explosion. Avoid direct contact between the terminals. Picking up the battery by the wires or charger can cause damage to the battery and may result in a fire. Always pick up the battery by its case or handles.
- Liquids on the battery may cause fire or electric shock. Always keep all liquids away from the battery and keep the battery dry. Contact or exposure to battery leakage (lead acid) may cause serious injury. If contact or exposure occurs, immediately call your physician. If the chemical is on the skin or in the eyes, flush with cool water for 15 minutes. If the chemical was swallowed, immediately give the person water or milk. Do not give water or milk if the patient is vomiting or has a decreased level of alertness. Do not induce vomiting.
- Battery posts, terminals, and related accessories contain lead and lead compounds (acid).
- Tampering or modifying the electric circuit system may cause a shock, fire, or explosion and permanently damage the system. Exposed wiring and circuitry in the charger may cause electric shock. Always keep the charger housing closed.
⚠️ WARNING!
- Never leave a child unattended.
- Always sit in the seat when using this vehicle.
- Keep your hands, hair, and clothes away from moving parts.
- Always wear shoes when operating this vehicle.
- Children under 3 years of age cannot use the vehicle.
- Only drive on level ground.
- Do not go near swimming pools or other bodies of water, drop-offs, or up and down steep inclines.
- Do not drive the vehicle into loose dirt, mud, sand, fine gravel, or on wet surfaces.
- Do not drive the vehicle on streets or near cars.
Specifications
Item | Specification |
---|---|
Batteries | 24V 10AH |
Motor | 24V/45W*4 |
Age | 3-8 years |
Max Weight | 130LBS(59KG) |
Dimension | 46.5*29*28INCH (118*74*71CM) |
Speed | 2-4 MPH (3.5-6.5 KM/H) |
Play Time | 1-2.5 hours/ recharger time 8-12 hours |
Charger | Output DC 24V |
2) TOOLS REQUIRED
[Two Person Assembly Icon] 2 PERSON ASSEMBLY
[Clock Icon] APPROXIMATELY 45 MIN ASSEMBLY
[Screwdriver Icon] SCREWDRIVER (BRING YOUR OWN)
[Wrench Icon] M10 WRENCH (PROVIDED)
Parts List:
- M4*12MM Screws (5 PCS)
- Φ 12 Gasket (6 PCS)
- M10 Nuts (6 PCS)
- Φ 10 Washer (2 PCS)
- Bearing (2 PCS)
- REAR WHEEL (B) (4 PCS)
- WHEEL COVER (C) (4 PCS)
- FRONT BUMPER (D) (1 PCS)
- STEERING WHEEL (E) (1 PCS)
- FRONT BAR (F) (1 PCS)
- REAR BAR (G) (1 PCS)
- TAIL (H) (1 PCS)
3) PRODUCT ASSEMBLY
Parts List Continued:
- SEAT (I) (2 SET)
- REMOTE CONTROL (J) (1 PCS)
- CHARGERS (K) (1 PCS)
- REAR AXLE (L) (1 PCS)
- GEAR BOX (M) (2 PCS)
- NET BAG (N) (1 PCS)
- FOUR DRIVE FRONT BRACKET (O) (1 PCS)
Assembly Steps:
- Fix the four drive front support: Insert bearing into the four drive front support. Insert the four drive front support into the body square tube.
- Fix the four drive front support: Put the Φ10 washer and nut into the dual drive front bracket. Fix the nut with the M10 wrench.
- Connect motor wires.
- Fix the gear box (L/R): Put the drive motor into the rear axle, and stuck the motor into the body slot. (Tips: gear box left/right distinction).
- Fix the Rear axle: Insert the rear axle into the car.
- Fix the front bumper: Insert the front bumper into the body. Fix with screws.
- Wheel Assembly: Put the Rear wheel, gasket, and nut into the front axle in turn. Fix the nut with the M10 wrench and then attach the wheel cover to the wheel. Place the Rear wheel, gasket, and nut on the rear axle in turn. Fix the nut with the M10 wrench and then attach the wheel cover to the wheel.
- Electrical Connection: Put the car upside down. Find the main power cord under the seat, and insert the plug of the power cord into the corresponding socket of the receiver. The plug of the drive motor cable is docked with the plug on the receiver (the plug on the receiver is not differentiated left and right).
- Fix the steering wheel: Remove the nut and bolt from the steering wheel. Connect the wires coming from the steering column to the wires on the steering wheel. Insert the steering wheel over the steering column and secure with nut and bolt.
- Fix the tail: Clip the tail wing into the body.
- Fix the front bar: Connect the light line in the front bar with the light line on the body. Clip the front bar into the body.
- Fix the rear bar: Clip the rear bar into the body.
- Fix the net bag: Secure the net bag to the rear bar with the Velcro on the net bag.
- Fix the seat: Clip the seat into the body. Rotate the latch on the seat to secure the seat.
4) DASHBOARD DIAGRAM
1. Pedal: Press to move when power is on; release to stop.
2. Shift switch: Change direction (Forward-Backward).
3. Horn button: Press to play the horn.
4. Control board.
5. Power button: Long press 3 seconds to turn the vehicle on and off.
6. Wireless Technology (YX): After connecting your mobile phone and the wireless device, the car can play music from your mobile phone.
7. F (Radio): Long press 2-3 seconds for automatic FM search; the FM button light will flash during search and stop flashing when complete.
8. Music Button: Play music.
9. Last song: Switch songs / long press decreases volume.
10. High speed button: Change speed more quickly.
11. Slow speed button: Change speed more slowly.
12. Light button: Turn lights on or off.
13. Next song: Switch songs / long press increases volume.
14. U.
15. Socket: Charge.
16. Power display: Clearly see battery power to charge in time.
[Dashboard Diagram]
5) REMOTE CONTROL DIAGRAM
Remote control has a higher priority than manual control. When the car is under remote control mode, the foot pedal & steering wheel will be deactivated.
Chip protection:
In remote control mode, to protect the control chip from being burned by continuous signal current and reduce wear of the steering motor gear, the steering motor will slightly return to the straight position from the maximum angle every 3 seconds. If you need to keep turning in one direction at the maximum angle, please release the steering key every 3 seconds & press it again.
Operation Manual:
Take out the remote control, open the battery compartment on the back and add two AAA LR03 alkaline batteries. Pay attention to battery polarity. When the alignment light and speed indicator light up, it indicates correct battery installation. This product does not provide dry batteries.
<Button Description>
- ① Long press on the frequency key (M) 2-4 seconds, low speed LED light flashing. Turn on the power of the car, low speed LED light keeps flashing to long lighting, then frequency bind succeed.
[Remote Control Diagram]
⚠️ WARNING!
Only used by adults.
Remote control first. When the remote control is on, foot pedal is not workable.
6) CHARGING INSTRUCTIONS
1. Insert the charger jack into the charging hole of the car.
2. Plug the charger plug into the stable matching AC power supply.
- Charge the battery 4 to 6 hours before initial use.
- On average, you will need to charge the battery between 8 and 12 hours. Do not charge the battery for more than 20 hours. Failure to charge the battery as directed could cause permanent damage to the battery and void the warranty.
- Damage to the battery may occur if it is allowed to drain completely. Do not allow the battery to drain completely.
- Check the battery and charger (supply cord, connector) for wear and damage before charging. Do not charge the battery if damage has occurred.
- Only an adult who has read and understood the safety warnings should handle, charge, and recharge the battery.
[Charging Illustration]
7) MAINTENANCE
The vehicle should be checked for damage, missing, or badly worn parts before use.
- Check the tightness of the fasteners before each use.
- Check the tightness of the wheels.
- Ensure the battery is securely in place before use.
- Occasionally use lightweight oil to lubricate moving parts such as wheels and steering linkage.
- Do not use oil on plastic or nylon parts. No lubrication is required.
- Store the vehicle indoors or cover it with a tarp to protect it from the wet weather. Keep it away from sources of heat, such as stoves and heaters.
- Clean the vehicle with a soft, dry cloth. To restore shine to plastic parts, use a non-wax furniture polish. Do not use car wax, abrasive cleaners, or wash the vehicle with soap and water. Water will damage the motor, electrical system, and battery.
Joywhale recommends you ask professional advice from their technical team if you need maintenance or repair service. Official email address of Joywhale: care@joywhale.com
TROUBLESHOOTING
Problem | Possible Cause | Remedy |
---|---|---|
Vehicle does not run | Battery low on power | Recharge battery (see Battery: Recharge Interval and Time) |
Thermal fuse has tripped | Let the vehicle rest for 5 to 10 minutes before continuing normal operation. | |
Battery connector or wires are loose | Check that the battery connectors are firmly plugged into each other. If wires are loose around the motor, please contact customer service department by email: care@joywhale.com | |
Battery is dead | Replace battery (Please contact customer service department by email: care@joywhale.com for further help) | |
Electrical system is damaged | Please contact customer service department by email: care@joywhale.com | |
Motor is damaged | Please contact customer service department by email: care@joywhale.com | |
Vehicle does not run very long | Battery is under charged | Check that the battery connectors are firmly plugged into each other when recharging. |
Loud grinding or clicking noises coming from motor or gear box | Motor or gears are damaged | Please contact customer service department by email: care@joywhale.com |
Vehicle runs sluggishly or beeping occurs | Battery low on power | Recharge battery |
Battery is old | Replace battery (Please contact customer service department by email: care@joywhale.com for further help) | |
Vehicle is overloaded | Reduce weight on vehicle (see User Requirements and Safety Warnings) | |
Vehicle is being used in harsh conditions | Operate the vehicle on level ground and firm surfaces (see User Requirements and Safety Warnings). | |
Vehicle needs a push to go forward | Poor contact of wires or connectors | Check that battery connectors are firmly plugged into each other. If wires are loose around the motor, please contact customer service department by email: care@joywhale.com |
"Dead Spot" on motor | A dead spot means the electric power is not being delivered to the terminal connection and the vehicle needs repair. Please contact customer service department by email: care@joywhale.com | |
24V Battery will not recharge | Battery connector or adapter connector is loose | Check that battery connectors are firmly plugged into each other. |
Charger not plugged in | Check that battery charger is plugged into a working wall outlet. | |
Charger is not working (lights not glowing) | Please contact customer service department by email: care@joywhale.com | |
Battery bubbles or gurgles when charging | This is normal and not a cause for concern. | |
Charger feels warm when recharging | This is normal and not a cause for concern. |
CARING FOR YOUR RIDE-ON
- Park the vehicle indoors or cover it with a tarp to protect it from wet weather.
- Do not leave the vehicle in the sun for long periods of time or fading may occur. Store in shade or cover with tarp.
- Do not wash the vehicle with a hose.
- Do not wash the vehicle with soap.
- Charge battery at least once a month to prolong the life of the battery.
If you have any questions about the steps of installing the product or if there are any problems with the product in use, please feel free to contact the customer service of your purchase platform by email.
⚠️ WARNING!
- The battery on the vehicle is not replaceable.
- Do not mix old and new batteries.
- Do not mix alkaline, standard (carbon-zinc), or rechargeable batteries.
- Non-rechargeable batteries should not be charged.
- Rechargeable batteries should be charged under adult supervision only.
- Exhausted batteries should be removed.
- The supply terminals should not be short-circuited.
- Do not put batteries next to or in a heat source (fire, electronic heating device, etc.).
- Do not hit batteries against hard objects.
- Do not submerge batteries in water.
- Batteries should be inserted with the correct polarity.
❗ IMPORTANT
- Always charge battery for 4-6hrs the first time you use it.
- Always charge battery for 8-12hrs after each use.
- Charge the battery once a month, even if you are not using your vehicle.
General Warnings
⚠️ WARNING!
- Protective equipment should be worn. Not to be used in traffic.
- The toy should be used with caution since skill is required to avoid falls or collisions causing injury to the user or third parties.
- To reduce the risk of injury, adult supervision is required. Never use in roadways, near motor vehicles, on or near steep inclines or steps, swimming pools or other bodies of water; always wear shoes, and never allow more than two riders.
⚠️ WARNING!
CHOKING HAZARD - Small parts. Not for children under 3yrs. To reduce the risk of injury, adult supervision is required. Never use in roadways, near motor vehicles, on or near steep inclines or steps, swimming pools or other bodies of water; always wear shoes, and never allow more than two riders.
⚠️ WARNING!
ADULT ASSEMBLY REQUIRED
⚠️ WARNING!
Not to be used in traffic
FCC Compliance
Caution: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: ① This device may not cause harmful interference. ② This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Remote Control Operation Details
If the frequency bind failed (Low speed LED light flashing), remove the battery and repeat steps.
P: Press to brake.
S: Speed: press to change speed (low, middle, and high speed).
^ Forward v backward
< Turn left > turn right
② Brake button: Press it to stop moving; press it again to move.
③ Speed selection key and speed indication: Used to select speed of the car. Press the key once to switch the speed once. 3 speeds are cyclically switched, and the switching sequence is: low-medium-high. The speed indicator is arranged from top to bottom on the remote control: high-speed lamp, medium-speed lamp, low-speed lamp; when switching to one speed, the corresponding indicator lamp will light up. Note: The speed grade changes only when moving forward.
④ Forward/backward keys: Used for forward and backward movement control. When one of the keys is pressed, the moving speed will slowly increase to reach the set speed level. Therefore, children will not have a sudden impact.
⑤ Left turn/right turn key: Used for left and right direction control.
Note: Without operation after 10 seconds, indication light will turn off into power saving mode.