Package List
- Remote Control: A handheld device with a screen and buttons for controlling the dog training collar.
- Receiver: A collar unit designed to be worn by the dog, featuring contact points and a central module.
- Charging Cable: A cable with multiple connectors to charge both the remote and the receiver.
- Hand Strap: A strap for carrying or securing the remote control.
- User Manual: This document.
- Test Light Tool: A tool used to test the electric shock function of the collar.
- Long Contact Point*2: Two longer metal contact points suitable for dogs with thicker coats.
- Conductive Silicone Cap*2: Two silicone caps to be placed over the contact points for comfort.
Product Description
Remote Control
The remote control features:
- Mode Gear Adjustment: To select training modes.
- Digital Display: Shows current settings, level, and battery status.
- Beep Tone: For audible alerts.
- Shock+ 10% Boost: An option for increased shock intensity.
- Vibration Mode: For vibration-based training.
- Shock Mode: For electric shock-based training.
- Channel Select: To switch between different receivers.
- Keypad Lock: To prevent accidental button presses.
Screen Content includes:
- Keypad Lock indicator
- Static Grade
- Static indicator
- Warning indicator
- Battery Status (Remote)
- Channel Display (1-2)
- Beep Tone indicator
- Vibration indicator
Receiver
The receiver unit, worn on the dog's collar, includes:
- LED Status Light: Indicates power and charging status.
- ON & OFF Switch: To power the receiver on and off.
- Contact Points: Metal probes that deliver stimulation to the dog's neck.
- Magnetic Charging Port: For connecting the charging cable.
- Charging Power Indicator: Shows charging status.
- Loudspeaker: For beep tones.
Important Safety Information
Not for aggressive dogs. Do not use this product if your dog is aggressive, or if your dog is prone to aggressive behavior. Aggressive dogs can cause severe injury and even death to their owner and others. If you are unsure whether this product is appropriate for your dog, please consult your veterinarian or a certified trainer.
Please read the user's manual carefully before using it to avoid injury caused by improper use. The proper fit of the collar is important. A collar worn for too long or made too tight on the pet's neck may cause skin damage, ranging from redness to pressure ulcers, commonly known as bed sores.
- Avoid leaving the receiver on the dog for more than 12 hours per day.
- When possible, reposition the receiver on your dog's neck every 1-2 hours.
- Check the fit to prevent excessive pressure; follow the instructions in this manual.
- Never connect a leash to the electronic collar; it will cause excessive pressure on the contacts.
- When using a separate collar for a leash, do not put pressure on the electronic collar.
- Wash the dog's neck area and the contacts of the collar weekly with a damp cloth.
- Check the contact area daily for signs of a rash or a sore. If a rash or sore is found, discontinue use of the collar until the skin has healed.
- Do not use an adapter with an output greater than 5V/1A to charge.
- Avoid contact with other metals while charging, as it may cause a short circuit.
Safety during on-leash training: It is vitally important that you and your dog remain safe while learning during on-leash training. Your dog should be on a strong leash, long enough for him to attempt to chase an object, but short enough for him not to reach a road or other unsafe area. You must also be physically strong enough to restrain your dog when he tries to chase.
This pet training device is not a toy; keep it away from children.
Operating Guide
1. Charging Instructions
Charging time is approximately 2 hours. When charging is completed, the green light will appear.
2. Wearing Instructions
Note: The Contact Points must have direct contact with the dog's skin on the underside of the neck. Check the tightness of the collar by inserting one finger snugly between the collar and neck.
3. Switch Description of Transmitter and Receiver
Turn ON the Receiver: Hold the button for 1 second.
Turn OFF the Receiver: Hold the button for 3 seconds.
4. Switch Lock Description
Security Keypad: Lock or unlock the remote's buttons to prevent accidental activation.
5. Voice Command Description
Beep command: Send a beep to the collar. The volume can be adjusted with 1-8 levels of sound.
6. Vibration Command Description (How to adjust the level)
Vibration command: Press the vibration key; the receiver vibrates once. Long press the vibration button; the receiver vibrates 15 times.
Intensity adjustment: After pressing the vibration button, press the top knob. After pressing, rotate to adjust the intensity of gears 1-16.
7. Description of Electric Shock Sequence (How to adjust the level)
Static Button: Provides the currently selected level of static stimulation to the collar.
Static + button: Provides 10% higher stimulation than the currently selected level.
Press the dial-button to adjust the mode, then turn the dial-button to adjust the shock intensity.
8. Channel Switching Instructions
Channel switching: Allows training of up to 2 dogs simultaneously. Press the channel button to select a different channel for each dog.
9. Knob Electric Shock/Sound/Vibration Gear Adjustment
Press the button once before adjusting the gear, and press the button continuously to switch between electric shock, sound, and vibration modes.
- Press the knob to enter the gear adjustment mode.
- Rotate 1 grid clockwise: the gear increases by 1 level (can rotate 360 degrees).
- Rotate 1 grid counterclockwise: the gear decreases by 1 level (can rotate 360 degrees).
Product Features
- 3 Training Modes (Beep, Vibration, Shock)
- 1-16 levels vibration adjustable and 1-99 shock adjustable
- Lightweight design reduces the weight on the dog
- Remote IPX4 Waterproof
- Remote Range 4200 FT
- 2-Hour Rapid Charging Lithium Polymer Battery
- Color eye protection screen + Digital display
- Support 2 Receiver Collars with One Remote
- Magnetic Charging Port
Use of the Test Light Tool
A: Electric Shock Test
- Make sure the Remote and Receiver Collar are on.
- Hold the Test Light tool contacts to the Contact Points.
- Press a shock button on the Remote Transmitter. The Test Light will be illuminated.
B: As a tool to tighten or loosen the contact points
For dogs with shorter coats, use the 2 shorter contact points. For dogs with thicker coats, use the 2 longer contact points. Install the conductive Silicone onto the contact point to make it softer. This may be better for your dog's skin.
Training Tips
- Reward your dog with food/treats; this will usually help to achieve the best training result.
- Do not use the device on dogs aged below 6 months, pregnant dogs, easily frightened dogs, aggressive dogs, dogs in heat, or dogs in inferior health conditions.
- Use verbal commands first, and supplement with a corrective stimulus only as needed. Be consistent with your verbal commands, using the same words every time. Work with your pet on one behavior at a time to avoid confusion and frustration.
- Use as little stimulus as possible and only to reinforce verbal commands when necessary. Do not over-correct your dog.
- For example, use the beep sound as a warning by pressing the beep button. The dog will become conditioned to the beep preceding the corrective stimulus and will soon learn to recognize the beep as a warning along with your verbal command.
- Do not rely on this product solely to train your dog. Some dogs will not respond to this product. JUGBOW cannot guarantee the effectiveness of this or any trainer on your dog. If your dog shows signs of growling, biting, or aggression while using the collar, discontinue use immediately and contact a professional trainer for advice.
- It is recommended to train one dog at a time in a distraction-free environment, both to increase efficiency and to avoid temptation or distraction from other dogs.
Pairing Instructions
(Note: You can skip this step as the device is paired at the factory.)
Pairing the remote with the receiver:
- Make sure the receiver is turned off.
- Press and hold the receiver switch for 6 seconds until the green light blinks rapidly.
- Press the channel key to select the channel.
- Press the remote control pairing button to pair the receiver.
- Pairing is successful: the receiver beeps and the green light stops flashing.
Question & Answer
Can I train my two dogs at the same time?
Answer: Yes, two receivers have been paired at the factory. You only need to switch to different channels to train different dogs.
My dog has thick long hair, will the probes be long enough?
Answer: Yes, JUGBOW provides 2 sets of silicone protective covers and metal probes: a short one suited for thin hair dogs, and a longer one for thick long hair dogs. Please make sure the metal probe is in contact with the dog's neck when wearing it.
What exactly does the security lock function do?
Answer: It protects dogs from accidental contact whether you keep the remote in your pocket or backpack.
Can the volume of the beep mode be adjusted?
Answer: Yes, it's adjustable. You can choose from 8 different frequencies.
Troubleshooting
1. My pet is not responding when I press a beep, vibration, or static button.
- Check the Receiver Collar if it is On.
- Check if using the correct channel.
- Please check if the battery is low in either the Remote Transmitter or Receiver Collar.
- Test the Receiver with the Test Light Tool to confirm if the shock functions normally.
- Increase the correction level. Refer to "Find the Best Stimulation Level For Your dog".
- Make sure the Receiver Collar's Contact Points are placed snugly against your pet's skin.
2. Fail to match receiver with remote.
Ensure the receiver is connected to a power source (charging mode can only be activated while charging). Must hold the channel switch for more than 6 seconds; if not, matching will fail. If the problem persists after attempting as above, please contact JUGBOW to confirm whether the receiver and the remote are of the same version.
3. Remote/receiver does not respond.
- Verify if the Receiver Collar is on.
- Verify if the battery of the Transmitter is fully charged.
- Verify if the training collar has been paired.
Operating Environment & Maintenance
Operating Environment:
Do not use the product in the circumstances as follow:
- Do not operate the devices under temperatures of 104°F (40°C) and above, as high temperatures will decrease battery performance.
- Do not use the set in places with strong electromagnetic interference, as this will greatly compromise the product's performance.
- Avoid dropping the devices on a hard surface or inflicting excessive force on them.
- Avoid using the devices in an environment flooded with corrosive chemicals, as this may lead to color degrading, deforming, or cracking of the exterior of the devices.
Maintenance:
- When not in use, please wipe clean both the Remote and Receiver with mild detergent. Turn off the Remote, lock the keypad, and store the set in a cool, dry place.
- During cleaning, wipe with a soft cloth and mild detergent. Do not use hard brushes, which may scratch the surface of the device.
- If the Receiver has gotten dirty, wipe it clean with a damp cloth. Note: Do not submerge the Receiver into water for a long period of time.
- Before charging the receiver, if there is water stain on the charging port, please dry it before charging.
- If the Remote falls into the water, pick it up quickly and turn off the power. Dry it with a cloth as much as you can and let it air dry. It should resume function normally once the moisture is dried out.
Regarding You and the Product
- It is strictly forbidden to immerse the receiver in water for a long time. The receiver is IP67 rated (can be placed in 1 meter of water and soaked for 30 minutes; the product can be used normally and will not be affected).
- Please use the remote control and the receiver from the complete set. Do not use other products to match with the receiver.
- If you want to test the product, please use professional testing apparatus. Do not test with hands, so as to avoid accidental injury.
- If water is found at the charging port, please wipe it dry before charging.
- Beware of interference from the environment, which can cause the product not to work properly. Examples include places with high voltage facilities, communication towers, thunderstorms, large buildings, and strong electromagnetic interference.
- The included collar is a basic accessory and is not necessarily suitable for all types of dog breeds. Any collar not wider than 24mm and not thicker than 5mm, made of soft material, can be a replacement for the current collar.
Regarding the Well-being of Your Dog
- The Receiver collar is not a regular collar and is not recommended to put on a leash to walk your dog. Doing so during pulling may hurt the dog due to protruding electrodes on the Receiver.
- Do not put the collar on for over 12 hours; it may cause rashes or discomfort to your dog's skin.
- Do not allow children, or anyone who has little or no experience with training dogs, to handle this training kit.
- Static stimulation is not a pleasant experience for any dog. Punishment is a harsh way to train a dog. Always, praise could encourage your dog to good behavior.
Terms of Use & Limitation of Liability
- Use of this product means you accept all the terms and conditions.
- This product is a professional dog training device. It is not recommended for use if your dog is clever and weighs less than 8 lbs. If you are not sure whether the product is suitable for your pet dog, please consult a professional handler or contact JUGBOW.
- This product is a professional dog training device and should not be used for other purposes. Please do not violate local laws by using this product.
- JUGBOW bears no liability for any direct or indirect losses caused by use or misuse of this product; all risks in using this product shall be borne by the user.
- Please contact the dealer for parts warranty, goods return, or exchange. JUGBOW provides only technical support.
- JUGBOW reserves the right to alter the terms, conditions, and notices of this product offered.
Reference Weight for Dogs
| Size | Neck (in) | Chest Measurement (in) | Back Length (in) |
|---|---|---|---|
| Mini | 7.8-8.6 | 9.8-11.8 | 7.5 |
| Small | 7.8-9.5 | 11.4-14.2 | 9 |
| Medium | 9-11 | 13.7-16.5 | 11 |
| Large | 10.6-12.2 | 16.2-18.5 | 12.2 |
| Large | 11.8-13.4 | 18.1-20.8 | 13.8 |
| Large | 13-14.5 | 20.5-23.2 | 15.7 |
| Huge | 17-18.9 | 30-33 | 23.6 |
| 18.5-20.5 | 34.6-38.2 | 25.6 | |
| 21.6-24.4 | 36.2-39.3 | 27.5 | |
| 24.4-28 | 39.3-43.5 | 29.8 |
FCC Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a specific installation. If interference does occur to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult customer care, the dealer, or an experienced radio/TV technician for help.
Product Specification
| Attribute | Details |
|---|---|
| Model | DT-612GN |
| Receiver's Casing | IPX7 |
| Remote's Casing | IPX4 |
| Remote/Receiver's Battery | 300mAh |
| Remote/Receiver Charging Time | Full Charger 2hr |
| Remote/Receiver Standby Time | Remote 45 days, Receiver 35 days |
| Remote to Receiver's Signal Range Distance | 4200FT |
| Max supported Quantity | 2 receivers |
Warranty and Repair Information
1-Year Warranty
The original purchaser for this unit is provided with a 1-YEAR WARRANTY. The warranty begins from the date of purchase. For the first year, coverage is for both Parts and Labor on warranty repair services, but the return postage is for the buyer's account. Accessories such as chargers, straps, and batteries are covered for the first year only. When the warranty expires, customers will need parts and repairs at their own expense.
Won't Qualify for 1-Year Warranty
- JUGBOW does not offer a warranty for products that have been bought secondhand or as resold products.
- Manual damage or loss is not covered by the warranty.
- Any water damage on the Water Resistant Transmitters and the Water Resistant Receivers of JUGBOW's product series will not be covered.
- The warranty is void if the unit has been altered or an unauthorized person who attempts to repair work has damaged the unit.
- Replacement of batteries is not recommended during the warranty period. If the customer chooses to replace the batteries, any damage to the unit during the change-out by the owner will make the warranty void.
To Activate the Warranty
If there is a problem with your product, please send the following information to support@jugbow.com for after-sale service:
- Your original order page.
- Your current shipping address. After confirming the information, JUGBOW will send you the replacement within 5 business days.
- After confirming the information, JUGBOW will send you the replacement within 5 business days.
