PowerTag Control Device User Guide

Information about features and functionality of the device.

Published: 07/2024

Website: www.se.com

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The information provided in this document contains general descriptions, technical characteristics and/or recommendations related to products/solutions. This document is not intended as a substitute for a detailed study or operational and site-specific development or schematic plan. It is not to be used for determining suitability or reliability of the products/solutions for specific user applications. It is the duty of any such user to perform or have any professional expert of its choice (integrator, specifier or the like) perform the appropriate and comprehensive risk analysis, evaluation and testing of the products/solutions with respect to the relevant specific application or use thereof.

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Safety Information

Important Information

Read these instructions carefully and look at the equipment to become familiar with the device before trying to install, operate, service, or maintain it. The following special messages may appear throughout this manual or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.

The addition of either symbol to a "Danger" or "Warning" safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed.

⚠️ This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that accompany this symbol to avoid possible injury or death.

DANGER: DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury. Failure to follow these instructions will result in death or serious injury.

WARNING: WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION: CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE: NOTICE is used to address practices not related to physical injury.

For Your Safety

DANGER: HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH

Safe electrical installation must be carried out only by qualified electrical personnel. Qualified electrical personnel must prove profound knowledge in the following areas:

Failure to follow these instructions will result in death or serious injury.

About the Device

The PowerTag Control (PTC) is a wireless-communication module designed for controlling and monitoring applications. It is part of the PowerTag System and Wiser System, transforming a distribution board into a connected panel.

The PowerTag Control monitors circuits wirelessly, collecting status of daisy-chained circuit breakers and notifying the Wiser Hub of information status, such as OFF, Contactor (CT), or Impulse Relay (TL) position indication. The PTC features a volt-free relay contact providing control of 230 VAC loads up to 2 A.

Installing the Device

Refer to the installation instruction supplied with this product. It is recommended to install the PowerTag within 3 metres of the Wiser Hub for best results. Signal quality is best maintained when there are no significant obstructions (thick walls, metal cabinets, etc.) between the PowerTag and your Wiser Hub. This ensures good network strength and helps prevent online/offline issues that might corrupt data.

Refer to the installation video: "How to Install PowerTag Control - IO Module". This video is applicable for the installation of PowerTag driving an Impulse relay using "remote indication auxiliary and 2 feedback loop wires". For PowerTag driving a contactor, "remote indication auxiliary and 2 feedback loop wires" are not required.

Pairing the Device

Pair your PowerTag Control with the Wiser Hub to access and control it using the Wiser Home app.

IMPORTANT: Make sure that the PowerTag Control has been installed by a qualified professional.

  1. On the Home page, tap [Menu Icon].
  2. Tap Devices > [Add Icon] > Energy.
  3. Select PowerTag Control and then tap Next [A] on the setup page.

[Image Description: A screenshot of the Wiser Home app showing the PowerTag Control setup screen, prompting the user to ensure the device is powered and blinking amber.]

NOTE:

4. Wait a few minutes for the PowerTag Control to be discovered and to join the Wiser system. You can check the progress in the app.

[Image Description: A screenshot of the Wiser Home app indicating "Device joined" and the status LED turning green.]

Upon successful pairing, the status LED turns green. 5. After joining, read the pop-up message and tap OK.

6. On the configuration page, tap Identify [B] to identify the PowerTag Control before configuring.

IMPORTANT: It is recommended to perform device identification to ensure you are configuring the correct PowerTag Control device.

[Image Description: A screenshot of the Wiser Home app showing the Device Configuration screen with options to identify the device.]

A notification window is prompted, and the status LED flashes fast in green on the PowerTag Control. Tap OK on the notification window when you have finished identifying the PowerTag Control.

7. Tap Type [C] and select the label that represents your PowerTag Control, then tap Save.

TIP: You can also select the Custom option at the end of the list and select a custom label.

[Image Description: A screenshot of the Wiser Home app showing the Device Configuration screen with options to set Type, Name, and Output Type.]

8. Tap Name [D] to enter the name according to your preference.

9. Tap Output Type [E] and select one of the following electrical outputs from the drop-down menu [F] and tap Done.

10. For Contactor output type:

a. Tap Normal Condition [G] and select one of the following states for the contact option from the drop-down menu [H] and tap Done. These states determine how the contactor behaves when power is applied or removed. The choice between Normally Open and Normally Close contactors depends on the specific control or protection requirements of the electrical circuit.

[Image Description: A screenshot of the Wiser Home app showing the Device Configuration screen with the Normal Condition option.]

b. Tap Next to proceed to the setup page, select the room where the PowerTag Control is located, and then tap Submit to complete the pairing process.

NOTE: The "Energy Centre" room is created by the system and is pre-selected by default. If you choose another room, "Energy Centre" will not be added to the system.

11. For Impulse Relay output type:

NOTE: Check if the Feedback Loop is wired and the Impulse Relay is set to Auto.

The impulse relay contains a latched technology relay with a resting state that can be either open or closed, unlike a contactor which features monostable technology and a defined resting state.

a. Tap Feedback Type [I] and select one of the following feedback loop options from the drop-down menu [J] and tap Done. These feedback types are important for understanding how the relay communicates its state to other components or systems in a larger control or monitoring setup.

[Image Description: A screenshot of the Wiser Home app showing the Device Configuration screen with the Feedback Type option and a note about checking wiring and settings.]

b. Tap Next to proceed to the setup page, select the room where the PowerTag Control is located, and then tap Next.

NOTE: The "Energy Centre" room is created by the system and is pre-selected by default. If you choose another room, "Energy Centre" will not be added to the system.

c. After selecting the room, you can test the impulse relay feedback to verify correct operation by turning on the toggle switch [K] for the Impulse Relay and waiting a few minutes (approximately 20 seconds) for the test to complete. The app shows the progress of the test.

[Image Description: A screenshot of the Wiser Home app showing the PowerTag Control Test screen, with an Impulse Relay toggle switch and status.]

NOTE: If the impulse test is not successful, refer to the instruction sheet for wiring connection and retry.

d. Tap Done to complete the pairing process.

12. Upon successful completion of the pairing process, the PowerTag Control will appear on the Home page.

Configuring the Device

Using the Wiser Home app, you can configure the device according to your preferences. You can configure the device through its Device Details screen.

  1. On the Home page, tap [Menu Icon].
  2. Tap Devices > Energy (or the room where PowerTag is assigned) and select the device you want to configure.

TIP: You can also open the device details screen by tapping on "Device settings" on the control panel.

[Image Description: A screenshot of the Wiser Home app showing the Device Details screen for PowerTag Control, displaying signal strength, type, name, location, advanced settings, and identification options.]

Zigbee Signal Strength Indicator: This indicator displays the current signal strength of the device.

NOTE:

Setting the Device Location

You can change the device location using the Wiser Home app (e.g., bedroom, living room, dining room).

  1. On the Home page, tap [Menu Icon].
  2. Tap Devices, select the device for which you wish to change the location.
  3. Tap Location [Icon] to open the setup page.
  4. On the setup page, you can enter a New room name [A] or select an existing room from the list [B].

[Image Description: A screenshot of the Wiser Home app's Device Setup screen for location, showing options to enter a new room name or select an existing one.]

TIP: If the device is already assigned, you can remove it from the existing room by tapping Remove from Room [C].

5. Once changes are done, tap Submit [D].

Advanced Settings

You can view the PowerTag Control output type and states of the contacts/feedback loop used in the system configured during pairing.

IMPORTANT: The options/settings cannot be modified once they are initially set during pairing. If you find the settings are incorrect, it is recommended to remove the PowerTag Control from the Wiser system and recommission it with the correct options/settings.

Refer:

  1. On the Home page, tap [Menu Icon].
  2. Tap Devices > Energy (or the room where PowerTag is assigned) and then tap Advanced settings.

Output type: Contactor

A contactor is an electrically-controlled switch used for switching a power circuit. It is commonly used to control electric motors, lighting, heating, capacitor banks, thermal evaporators, pumps, hot water systems, and other electrical loads. Contactors are typically used in applications where frequent make-and-break operations are required. They are designed to handle higher current and voltage levels compared to regular relays.

In advanced settings, you can view the following options:

[Image Description: A screenshot of the Wiser Home app's Advanced Settings screen showing Output type as Contactor and Normal Condition.]

Output type: Impulse Relay

An impulse relay is a type of relay designed to switch when an electrical pulse is applied to its coil. It is commonly used in applications where a momentary electrical signal controls a circuit. Impulse relays are often used in scenarios such as doorbell systems, control circuits, or any application where a temporary electrical signal needs to trigger a specific action.

In advanced settings, you can view the following options:

[Image Description: A screenshot of the Wiser Home app's Advanced Settings screen showing Output type as Impulse Relay and Feedback Type, along with the PowerTag Control Test screen.]

NOTE: If the impulse test is not successful, refer to the instruction sheet for wiring connection and retry.

Using the Device

The Control Panel allows you to switch the device On and Off and control various settings.

On the Home page, tap the device icon to open the control panel page. On the control panel page, you can see the following:

[Image Description: A screenshot of the Wiser Home app's Control Panel for a device named "Pool", showing an On/Off toggle, status, and options for schedules and settings.]

Switching On/Off the Device Using App

Using the Wiser Home app, you can switch the device on/off.

On the Home page, tap the power button to switch on/off the respective device.

[Image Description: A screenshot of the Wiser Home app's main dashboard showing various devices and their status, including a power button to control them.]

Alternatively, you can navigate to the control panel of the device and tap the label to switch on/off the device.

NOTE: The control panel shows the current state of the device.

Schedule

You can set up schedules to specify the times at which a device's state changes.

Setting up a Schedule

The control device can be fully controlled by a schedule. Once the schedule is set, the device operates at a given time.

  1. On the Home page, tap Automations [Icon].
  2. Go to Schedules and tap [Add Icon] to create a schedule.
  3. Enter the name of the schedule [A].
  4. In the TYPE menu, select Appliances [B].
  5. In the APPLIES TO menu, select an appliance from the list [C] which is connected to PowerTag.
  6. Tap Create [D] to set up events.

[Image Description: A screenshot of the Wiser Home app's "New schedule" screen, showing fields for Name, Type, and Applies To, with example selections.]

7. Under the EVENTS menu, select a day and then tap [Add Icon] to add an event such as STATE (On/Off) and WHEN (specific time range).

8. Tap Set to save the schedule.

TIP:

Editing a Schedule

You can edit an existing schedule according to your preference.

  1. On the Home page, tap Automations [Icon].
  2. Tap the schedule you want to edit.
  3. Tap SCHEDULE DETAILS, and you can perform the following actions:
    • Rename the schedule [A].
    • Within the Applies to [B] menu, you can select from the listed devices or deselect those that are already selected.
    • Under the EVENTS [C] menu, you can edit the day and then tap [Edit Icon] to edit an event such as STATE (On/Off) and WHEN (specific time range).

[Image Description: A screenshot of the Wiser Home app's "Oven schedule" details screen, showing options to rename, change applied devices, and edit events.]

NOTE: When the above changes are edited, the schedule is saved automatically.

Deleting a Schedule

  1. On the Home page, tap Automations > Schedules.
  2. Tap the schedule you want to delete.
  3. Tap SCHEDULE DETAILS and then tap Delete.

Moments

Moments allow you to group multiple actions that are usually performed together. By using the Wiser Home app, you can create moments based on your needs.

Creating a Moment

  1. On the Home page, tap Automations [Icon].
  2. Go to Moments and tap [Add Icon] to create a moment.
  3. Enter the name of the moment [A]. TIP: You can choose the cover image that represents your moment by tapping [Icon].
  4. Tap Add actions [B] to select the list of devices.

[Image Description: A screenshot of the Wiser Home app's "Moment creator" screen, showing fields for Name and Add actions.]

5. In the Add actions menu, you can select the devices [C].

[Image Description: A screenshot of the Wiser Home app's "Select devices" screen, listing available devices to add to a moment.]

6. Once the devices are selected, tap Done.

7. On the Moment creator page, tap on the device to set the preferred action (to turn on/off) and then tap Set on the upper right corner.

[Image Description: A screenshot of the Wiser Home app showing a specific device (e.g., Oven) within the Moment creator, with an option to set its state (On/Off).]

8. After setting all actions, tap Save. Once the moment is saved, it will appear on the Moments tab. Tap on the moment to enable it.

Editing a Moment

  1. On the Home page, tap Automations [Icon].
  2. Go to Moments, locate the moment you want to edit and tap [Edit Icon].
  3. On the Moment editor page, you can perform the following changes:
    • Change the icon [Icon].
    • Rename the moment.
    • Tap each action to change the settings.
    • To remove an action, slide the action to the left and then tap [Delete Icon] (A) to delete it.
    • Tap Add actions [B] to add a new action.

[Image Description: A screenshot of the Wiser Home app's "Moment editor" screen, showing actions and options to edit or add.]

4. Tap Save to save the changes.

Deleting a Moment

  1. On the Home page, tap Automations [Icon].
  2. Go to Moments, locate the moment you want to delete and tap [Edit Icon].
  3. On the Moment editor page, tap Delete [A] and then tap OK [B].

[Image Description: A screenshot of the Wiser Home app's "Moment editor" showing a confirmation dialog for deleting a moment.]

Automation

An automation allows you to trigger an action automatically or at scheduled times. By using the Wiser Home app, you can create automations based on your needs. This example demonstrates how a device works when the condition is met.

Creating an Automation

NOTE: If your home location is in Belgium, Denmark, Sweden, and Finland, make sure to install PowerTag Energy and pair it with the Wiser Home system to create and perform an automation.

  1. On the Home page, tap Automations [Icon].
  2. Go to Automation and then tap [Add Icon] to create an automation.
  3. Enter a name for the automation [A] and select any of the following conditions to trigger an automation:
    • All conditions: All conditions must be met to trigger an automation.
    • Any condition: Any one of the conditions must be met to trigger an automation.

TIP: You can choose the cover image that represents your automation by tapping [Icon].

[Image Description: A screenshot of the Wiser Home app's "New automation" screen, showing fields for name, conditions (All/Any), and adding conditions.]

4. Tap Add conditions [B] and select any of the following [C]:

NOTE: Maximum 10 conditions can be added.

[Image Description: A screenshot of the Wiser Home app's "Add conditions" screen, listing options like "Device status change" and "Away Mode".]

5. Select a device to set the condition. Then, choose the state of the device that will trigger the automation, such as the On/Off state.

[Image Description: A screenshot of the Wiser Home app showing device selection and setting the condition (e.g., Oven set to On).]

6. Tap Set on the upper right corner.

TIP: If you want to change the condition, swipe it to the left and tap the bin icon. Then add a new condition with the required parameters.

7. To start your automation at a particular time, tap When > Add time and select any of the following [D]:

NOTE: Maximum 10 time entries can be added.

[Image Description: A screenshot of the Wiser Home app's "Add time" screen, showing options for specific time or period of time.]

8. To add an action, tap Then > Add an action and select any of the following [E]:

NOTE: Maximum 10 actions can be added.

[Image Description: A screenshot of the Wiser Home app's "Add actions" screen, listing options like "Control a device", "Send notification", and "Activate a moment".]

9. Tap Control a device and select the required device to perform the action, then tap Set located on the upper right corner.

10. After setting all conditions and actions, tap Save. The saved automation is displayed on the Automation page. Tap the toggle switch on the automation to enable/disable it.

Example of an Automation

This demonstration shows how to create an automation to control a hot water system when solar production is greater than 2 kW.

NOTE: If your home location is in Belgium, Denmark, Sweden, and Finland, make sure to install PowerTag Energy and pair it with the Wiser Home system to create and perform an automation.

TIP: It is mandatory to create two automations. First, turn on the hot water system when the solar production is greater than 2 kW. Second, turn off the hot water system when the solar production is less. The hot water system will not turn off automatically until you create another automation.

  1. Go to Automation > [Add Icon] to create an automation.
  2. To add a condition, tap Add Condition > Device status change > Solar Panel.
  3. Set the production power to 2 kW [A] and the condition as "more than" [B], and then tap Set.

[Image Description: A screenshot of the Wiser Home app's "Solar Panel" condition setup, showing power input and condition selection.]

4. Read the information and tap OK.

5. To add an action, tap Then > Add an action > Control a device > Heating. Set device state as On and then tap Set located on the upper right corner.

NOTE: By default, the state is set to Off.

[Image Description: A screenshot of the Wiser Home app showing the "Water Heater" control action, setting the state to "On".]

6. Enter the name of the automation. TIP: You can choose the cover image that represents your automation by tapping [Icon].

7. Tap Save. Once the automation is saved, it is visible on the Automation tab. NOTE: You can enable or disable saved automations on the Automations tab by using [Toggle Switch Icon].

Editing an Automation

  1. On the Home page, tap Automations [Icon].
  2. Go to Automation, tap the automation you want to edit.
  3. On the Edit automation page, you can perform the following changes:
    • Change the icon [Icon].
    • Rename the automation.
    • Tap each condition to change the settings.
    • To remove a condition, slide the condition towards the left and then tap [Delete Icon] (A) to delete it.
    • Tap Add conditions [B] to add a new condition.

[Image Description: A screenshot of the Wiser Home app's "Edit automation" screen, showing conditions and options to edit or delete.]

4. Tap Save to save the changes.

Deleting an Automation

  1. On the Home page, tap Automations [Icon].
  2. Go to Automation, tap the automation you want to delete.
  3. On the Edit automation page, tap Delete automation [A] and read the confirmation message, then tap OK [B].

[Image Description: A screenshot of the Wiser Home app's "Edit automation" screen showing a confirmation dialog for deleting an automation.]

Resetting Pairing Mode

If the PowerTag loses connection with the Hub, you can re-enter pairing mode to commission it to the Wiser system.

  1. When the PowerTag Control LED blinks red, it indicates a loss of communication between the Wiser Hub and the PowerTag Control. Wait for 4 minutes until the LED blinks red several times a second.

NOTE: If an occasional loss of communication is observed, the LED blinks red once.

2. Then, press the PowerTag setup button for more than 10 seconds to reset the device.

[Image Description: A diagram illustrating the PowerTag Control device and the reset process, showing the button press duration and the resulting amber blinking LED.]

After reset, the status LED blinks amber. PowerTag enters pairing mode.

LED Patterns

The following table describes the behavior and the corresponding communication indicator light status:

Behavior Communication Indicator Light
PowerTag switched off. [No light]
PowerTag is searching for a Hub in pairing mode. [Orange, 1s interval]
PowerTag is in identification mode. [Orange and Green, 1s interval]
PowerTag is in network. Normal communication with the Hub. [Green, 5s interval]
Occasional loss of communication. [Red, 1s interval]
Loss of communication with the Hub. [Red, 1s interval, rapid]
Internal error detected. [Red, solid]
Firmware upgrade in progress. [Green and Red, alternating]

Troubleshooting

Symptom Possible Cause Solution
Error displayed in the Wiser Home app Device Error Try reinstalling the device. If the error persists, replace the device.
PowerTag data is not available on the home page.
  • Device is offline.
  • System/Hub is unable to receive data from the PowerTag.
  • Wi-Fi® connection is incorrect for Hub.
  • PowerTag not yet commissioned to the hub for the first time.
Restart the device. Also, ensure the Wi-Fi® connection is correct. Commission the PowerTag to the hub. Refer to "Pairing the device".
The LED of PowerTag is blinking amber. PowerTag is out of range from Hub. Perform any of the following methods:
  • Reduce the distance between the hub and the device.
  • Power OFF any other Hub in the area that has wireless devices.
  • Remove the device from the hub via the app.
  • Perform a power cycle by switching the Hub and the circuit breaker (on which the PowerTag is installed) OFF and ON.
  • Ensure the PowerTag is blinking amber and then pair the device to the Hub via the app.
The LED of PowerTag blinks red rapidly. PowerTag is out of range from Hub. Perform any of the following methods:
  • Reduce the distance between the hub and the device.
  • Power OFF any other Hub in the area that has wireless devices.
  • Remove the device from the hub via the app.
  • Perform a power cycle by switching the Hub and the circuit breaker (on which the PowerTag is installed) OFF and ON.
  • Ensure the PowerTag is blinking amber and then pair the device to the Hub via the app.
NOTE: If the LED still blinks red, replace with a new device and try adding again.
The LED of PowerTag is glowing red permanently. Hub is powered down. Power ON the Hub.
The device is not working permanently. The device is not working permanently. Replace with a new device and try adding again.
The LED of PowerTag is OFF. PowerTag is probably not powered ON. Recheck the wiring and power connection of the PowerTag and see if it gets powered ON. Try adding the device after it is powered ON. If the above mentioned methods do not work, replace the PowerTag and retry.

Technical Data

Main Characteristics

Power supply 230 V AC ± 20%
Frequency 50/60 Hz
Maximum consumption ≤ 2 VA / ≤ 3 VA
Operating temperature -25° C to +60° C
Storage temperature -40° C to +85° C
Relative humidity (60068-2-78) 93% at 40° C
Overvoltage category Cat. III
Altitude ≥ 2000 m
Pollution degree 3
Degree of protection according to IEC 60529 Front face: IP40, Casing: IP20, IK05

Characteristics of Inputs and Outputs

Digital input Type 230 V AC, dry contact
Digital output Type 230 V AC, dry contact
Relay type Normally open or normally closed
Applicable voltage on output 230 V AC ± 20%
Minimum/maximum current on output 10 mA / 2 A
Type of output order Pulse or latch
Pulse length in control mode with impulse relay Nominal: 300 ms (tolerance -0 ms, +300 ms)

Radio-frequency Communication

ISM band 2.4 GHz 2.4 GHz to 2.4835 GHz
Channels As per IEEE 802.15.4 11 to 26
Isotropic Radiated Power Equivalent (EIRP) 0 dBm
Max. RF power transmitted ≤ 10 mW
Channel occupancy On event, Periodically (5 s nominal)

Compliance

Compliance Information for Green Premium Products

Find and download comprehensive information about Green Premium products, including RoHS compliance and REACH declarations, as well as Product Environmental Profile (PEP) and End-of-Life instructions (EOLI).

https://checkaproduct.se.com/

General Information about Green Premium Products

Click the link below to read about Schneider Electric's Green Premium product strategy.

https://www.schneider-electric.com/en/work/support/green-premium/

Trademarks

This guide makes reference to system and brand names that are trademarks of their relevant owners.

Models: A9XMC1D3 PowerTag Control Device, A9XMC1D3, PowerTag Control Device, Control Device, Device

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