DYMO LabelWriter Quick Start Guide
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No part of this document may be reproduced or transmitted in any form or by any means, or translated into another language without the prior written consent of Newell Office Brands.
Trademarks: DYMO and LabelWriter are registered marks in the United States and other countries. All other trademarks are the property of their respective holders.
About This Guide
This Quick Start Guide provides information for the LabelWriter 550, 550 Turbo, and 5XL label printers.
For complete information on using your printer, download the LabelWriter 550 User Guide from one of the following locations:
- support.dymo.com
- From the Help menu within the software
- By scanning a QR code to download to your mobile device.
Product Registration
Register at www.dymo.com/register.
The first time you open the software, you will be asked to register your product. Registering ensures that you will receive any news and updates. During the registration process, you will be asked to enter the serial number for your label printer. The serial number is located on the bottom of the printer.
[Diagram showing the bottom of a DYMO LabelWriter with an arrow pointing to the serial number location.]
Step 1. Installing the Desktop Software
STOP: Do not connect the printer to your computer until after the software installation is complete.
Download and install the latest version of DYMO Connect for Desktop labeling software from support.dymo.com.
From the Help menu, you can view the following:
- Online Help
- Software user guide
- LabelWriter 550 Series printer user guide
Step 2. Connecting the Power
Use only the DYMO power adapter included with the printer.
To connect the power:
- Plug the power cord into the power adapter.
- Plug the power adapter into the power connector on the back of the printer.
- Plug the other end of the power cord into a power outlet.
Step 3. Connecting to Your Computer
STOP: Do not connect the printer to your computer until after the software installation is complete.
To connect using USB:
- Plug the USB cable into the USB port on the printer.
- Press the power button [power-symbol] to turn on the power.
- After the software is completely installed, connect the other end of the USB cable into an available USB port on your computer.
macOS: If the printer is not in the printer list when the installation is complete, refer to the macOS instructions on how to add it.
[Diagram showing the back of a DYMO LabelWriter with USB and LAN ports labeled.]
To connect using a wired LAN (LabelWriter 550 Turbo and 5XL models):
- Plug the LAN cable into the LAN port on the back of the printer.
- Plug the other end of the cable into an active LAN port on your network.
- Press the power button [power-symbol] to turn on the power.
The printer's LAN communications settings can be changed on the Printer Status page in DYMO Connect for Desktop.
Step 4. Loading Labels
The printer works only with authentic DYMO LW labels. Authentic DYMO LW labels support Label Recognition, which allows DYMO software to receive information about the labels, such as which size label is in your printer and how many labels remain on the roll.
To load a label roll:
- Lift to open the top cover.
- Place the label roll on the spindle so that the labels feed from underneath and the left edge of the label roll is firmly against the side of the spool (A).
- Press the spool guide (B) tightly against the side of the label roll, leaving no gap between the roll and the spool.
- Insert the label spool into the slots (C) in the base of the printer with the labels extending from underneath the roll.
- Align the left edge of the label with the left edge of the label feed slot (D) and insert the label into the slot.
- Press the form feed button (D) to advance the label into position.
- Slide the label guide (E) against the right edge of the labels.
IMPORTANT! In order for the labels to feed properly during printing:
- Make sure the power is turned on.
- Insert the label with the left edge against the left edge of the label feed slot.
- Press the label spool guide flush against the label roll, leaving no gap.
[Diagram illustrating the process of loading a label roll into the DYMO LabelWriter, showing spindle placement, spool guide adjustment, label insertion, and label guide alignment.]
2-Year Manufacturer Warranty for Your DYMO Product
Your electronic DYMO product is sold with a 2-year warranty from the date of purchase against defects in material and workmanship. This warranty does not affect your statutory rights as a consumer.
What to do if your product is defective?
DYMO offers you the following service options:
- DYMO Website: In most situations, a visit to www.dymo.com will provide the right assistance. In the Customer Support area, you will find information about your DYMO product, such as Frequently Asked Questions and solutions to known problems. The User Guide also gives you additional information.
- DYMO Help Desk: You can also contact the DYMO Help Desk where an associate will help you to determine the exact nature of the problem and advise you what to do next.
