Gourmia GAF1190 11-QT 4-Dish Dual Basket Air Fryer
User Manual
Congratulations on the purchase of your Dual Basket Air Fryer from Gourmia!
Gourmia is dedicated to helping cooks create easy, healthy, and delicious meals. Recognizing the demands of modern life, Gourmia provides dependable, user-friendly appliances designed to make home cooking more accessible and enjoyable. This air fryer is equipped to help you eat better and healthier without spending excessive time in the kitchen.
This manual offers comprehensive instructions for all functions and features of your air fryer, including setup, operation, cleaning, and maintenance. Please read all safety instructions and usage guidelines carefully to ensure safe operation. Retain this manual for future reference.
Thank you for choosing Gourmia!
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IMPORTANT SAFEGUARDS
Read all instructions before using the electric appliance. For household use only.
- This appliance is not intended for use by children or persons with reduced physical, sensory, or mental capabilities, or a lack of experience and knowledge, unless they have supervision.
- Close supervision is necessary when any appliance is used near children. Children should be supervised to ensure that they DO NOT play with the appliance. Cleaning and user maintenance SHOULD NOT be done by children unless they are supervised.
- Check if the voltage indicated on the appliance corresponds to the local main voltage before you connect the appliance.
- DO NOT use the appliance if the plug, the main cord, or the appliance itself is damaged. Always make sure that the plug is inserted properly into a wall outlet.
- DO NOT operate any appliance with a damaged cord or plug, after the appliance malfunctions, or if the appliance has been damaged in any manner. Return the appliance to the nearest authorized service facility for examination, repair, or adjustment.
- DO NOT let the cord hang over the edge of the table or counter, nor let it touch hot surfaces.
- To protect against electric shock, DO NOT immerse cord, plug, or appliance in water or other liquids.
- DO NOT plug in the appliance or operate the control panel with wet hands.
- NEVER connect this appliance to an external timer switch or separate remote-control system to avoid a hazardous situation. To disconnect, turn off the appliance, then remove the plug from the wall outlet.
- DO NOT place the appliance on or near combustible materials such as a tablecloth or curtain. The accessible surfaces may become hot during use. DO NOT place on or near a hot gas or electric burner, or in a heated oven.
- DO NOT place the appliance against a wall or against other appliances. Leave at least 4 inches of free space on the back and sides and 4 inches of free space above the appliance. DO NOT place anything on top of the appliance.
- To avoid the risk of fire: NEVER use parchment paper or other liners while cooking, unless there is food on top of the liner to weigh it down and keep it secured in place.
- DO NOT use the appliance for any other purpose than described in this manual. The use of accessory attachments not recommended by the appliance manufacturer may cause injuries.
- DO NOT leave the appliance unattended when plugged in.
- EXPREME CAUTION must be used when moving an appliance containing hot oil or other hot liquids.
- DO NOT touch the hot surfaces; use the handle. During air frying, hot steam is released through the air outlet openings. Keep your hands and face at a safe distance from the steam and from the air outlet openings. Also be careful of hot steam and air when you remove the basket from the appliance.
- During and after using the appliance, avoid contact with the hot metal inside. The baskets, crisper trays, and racks become extremely hot during the cooking process. Avoid direct physical contact when removing the basket, crisper tray, or racks from the appliance. ALWAYS place basket, crisper tray, or rack on a heat-resistant surface after removing. DO NOT touch accessories during or immediately after cooking.
- Unplug from outlet when not in use and before cleaning. Allow the appliance to cool before cleaning.
- IMMEDIATELY unplug the appliance if you see dark smoke coming from the appliance. Wait for the smoke emission to stop before you remove the basket from the appliance.
- DO NOT use outdoors.
SAVE THESE INSTRUCTIONS
Cord and Plug Safety
- A short power-supply cord is provided to reduce risk of becoming entangled in or tripping over a longer cord.
- Extension cords may be used if care is exercised in their use.
- If an extension cord is used:
- The marked electrical rating of the extension cord should be at least equal to the electrical rating of the appliance.
- The longer cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over.
Electrical Polarized Plug
This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, the plug is intended to be used by inserting it into the electrical outlet only one way. If the plug does not fit securely into the outlet, reverse the plug and re-insert. If it still does not fit, contact a qualified electrician for assistance. Do not modify the plug in any way.
Power: AC120V, 60Hz, 1650W
Before First Use
- Remove all packaging, stickers, and labels, including the tape securing the baskets to the air fryer.
- To pull out the baskets for cleaning, secure the air fryer with one hand and pull the basket handles straight back with the other hand.
- Remove all packaging from inside the baskets. Thoroughly clean the crisper trays, baskets, and racks with hot water, dishwashing liquid, and a non-abrasive sponge. Dry thoroughly.
- Wipe the inside chambers and outside of the air fryer with a moist cloth.
NOTE: During the first few uses, there might be a "hot plastic" smell. This is perfectly normal in new air fryers as the material is heated for the first time. The smell will go away after the first few uses.
WARNING:
- DO NOT put anything on top of the air fryer.
- DO NOT place the air fryer against a wall or against other appliances. It is important to leave at least 4 inches of free space above and around all sides of the air fryer to allow for proper ventilation.
- DO NOT fill the basket with oil, frying fat, or any other liquid; this appliance works by circulating hot air.
To avoid the risk of fire:
- NEVER place the air fryer on any cooking surface, including gas or electric cooktops, even if the surface is cool / turned off.
- NEVER use parchment paper or other liners, unless there is food on top of the liner to weigh it down and keep it secure in place.
Oil Spray
When spraying food for a crispier finish, we recommend using regular cooking oil instead of cooking spray, as the latter may damage the accessories.
Recommended: Oil Mister / Spray Bottle
Not Recommended: Cooking Spray
Know Your Air Fryer
Control Panel / Displays
Cord Storage: Place plug at bottom right corner then wrap cord around top and left side.
Basket (x2)
Crisper Tray (x2): The crisper trays can be used in the middle of the basket. When cooking on 2 layers, the crisper tray should be placed at the bottom of the basket. The silicone bumpers on the crisper tray must be left on during use. They are food grade and BPA-free.
Racks (x2): The racks can be used in the middle of the baskets to add a second layer to each basket. Do not use the rack at the bottom of the basket.
To place the crisper tray in the middle of the basket:
The indents should face the front of the basket.
To place the crisper tray at the bottom of the basket:
The indents should face the back of the basket.
Display Messages
Below are messages and indicators for guided cooking prompts.
Preheating: PrE → HEAT
Ready for Food: Add → Food
Cooking Stopped: Stop. To resume, tap START / STOP within 3 seconds.
Cooking Ended: End
Toggle Fahrenheit and Celsius
To toggle between displaying temperature in Fahrenheit (°F) and Celsius (°C), press and hold the TEMP / TIME button.
Mute Air Fryer
To silence the air fryer's beeping sound, press and hold START / STOP. Press and hold START / STOP again to turn the sound on.
NOTE: The air fryer will still beep for cooking prompts.
Setting Up Your Air Fryer
- Place air fryer on a stable, level, and heat-resistant surface.
- Plug air fryer into an outlet.
- Tap the power icon [Power Icon] to turn on the air fryer.
Placing Food for 1-Layer Cooking
When you only need one layer per basket, it is recommended to place either the crisper tray or the rack on the tabs in the middle of the basket. If the food requires more space, place the crisper tray at the bottom of the basket. Do not use the rack on the bottom of the basket.
- Place the food directly on the crisper tray or rack, ensuring the food is spread out evenly to allow proper airflow and avoid overcrowding.
- If cooking in both baskets, repeat the process in the second basket: insert the crisper tray or rack and place the second food on top.
Placing Food for 2-Layer Cooking
You can separate each basket into two layers—for a total of four layers—by using the racks. This feature allows you to place food on the crisper tray and an additional layer of food on the rack, maximizing your cooking space.
- Place the crisper tray at the bottom of the basket.
- Place your first food on the crisper tray, making sure not to overcrowd it to allow for proper airflow.
- Place the rack on the tabs in the middle of the basket. Ensure the rack is stable and securely placed.
- Place the second food on top of the rack. Leave enough space between the food and the sides of the basket to allow for proper airflow.
- If cooking in both baskets, repeat the process: insert the crisper tray, place the third food, then add the rack and place the fourth food on top.
Placing the Crisper Tray and Rack into the Basket
For 1-Layer Cooking:
It is recommended to place either the crisper tray or the rack on the tabs in the middle of the basket.
[Image: Crisper tray or rack in the middle of the basket]
Note: If the food requires more space, place the crisper tray at the bottom of the basket. Do not use the rack on the bottom of the basket.
For 2-Layer Cooking:
Place the crisper tray at the bottom of the basket and the rack on the tabs in the middle of the basket.
Step 1: [Image: Crisper tray at the bottom of the basket]
Step 2: [Image: Rack in the middle of the basket]
Using Your Air Fryer
Cooking in One Basket
You can cook in one basket without activating the second basket, perfect for smaller portions.
- Tap the basket 1 icon. The basket 1 icon will turn blue.
- Select a cooking function for basket 1 by tapping a cooking function.
Note: Cooking times will vary depending on whether you're using one basket or both baskets at the same time. See pages 16-19 for recommended times when using one or both baskets.
- Tap TEMP / TIME to toggle between setting the temperature and time for your basket. Use the plus and minus icons to adjust both settings.
- Once the settings are complete, tap START / STOP to begin cooking.
- When the cooking time elapses, the air fryer will beep, and "End" will appear on the display.
- Remove the basket carefully, avoiding contact with its hot surfaces, and remove the food.
Cooking in Both Baskets Independently
You can cook different foods in both baskets independently, with separate settings for each basket. This feature is useful when you need to cook two types of food that require different cooking times or temperatures.
- Tap the basket 1 icon. The basket 1 icon will turn blue.
- Select a cooking function for basket 1 by tapping a cooking function.
Note: Cooking times will vary depending on whether you're using one basket or both baskets at the same time. See pages 16-19 for recommended times when using one or both baskets.
- Tap TEMP / TIME to toggle between setting the temperature and time for your basket. Use the plus and minus icons to adjust both settings.
- Once basket 1 settings are complete, tap START / STOP to begin cooking in basket 1.
- Tap the basket 2 icon to switch to the basket 2.
- Repeat the process for basket 2, then tap START / STOP to begin cooking in basket 2. The two baskets will cook independently with their own settings.
- When the cooking time for the first basket finishes, the air fryer will beep, and "End" will appear on the display for that basket. "End" will appear on the display for the second basket when its cooking time elapses.
- Remove the baskets carefully, avoiding contact with their hot surfaces, and remove food.
Cooking with Sync Finish
You can sync the finish time of both baskets using SYNC FINISH, ensuring that two foods with different cooking settings will finish at the same time.
- Tap SYNC FINISH.
- Tap the basket 1 icon. The basket 1 icon will turn blue.
- Select a cooking function for basket 1 by tapping a cooking function.
Note: See pages 16-19 for recommended cooking times and temperatures for various foods.
- Tap TEMP / TIME to toggle between setting the temperature and time for your basket. Use the plus and minus icons to adjust both settings.
- Once basket 1 settings are complete, tap the basket 2 icon to switch to basket 2.
- Repeat the process for basket 2.
- Tap START / STOP to begin cooking.
- When the cooking time elapses, the air fryer will beep, and "End" will appear on the display.
- Remove the baskets carefully, avoiding contact with their hot surfaces, and remove the food.
Cooking with Sync Cook
You can sync both baskets using SYNC COOK, which mirrors the settings across both baskets. This feature is ideal for cooking large batches.
- Tap SYNC COOK.
- Tap the basket 1 icon. The basket 1 icon will turn blue.
- Select a cooking function for basket 1 by tapping a cooking function.
Note: See pages 16-19 for recommended cooking times and temperatures for various foods.
- Tap TEMP / TIME to toggle between setting the temperature and time for your basket. Use the plus and minus icons to adjust both settings.
- After setting the temperature and time for basket 1, the settings will automatically sync to basket 2.
- Tap START / STOP to begin cooking.
- When the cooking time elapses, the air fryer will beep, and "End" will appear on the displays.
- Remove the baskets carefully, avoiding contact with their hot surfaces, and remove the food.
Adjusting Time and Temperature Mid-Cooking
You can adjust the temperature and time for both baskets while the air fryer is cooking.
- Tap the basket 1 or basket 2 icon to select the basket you want to adjust.
- Tap TEMP / TIME to toggle between setting the temperature and time for your basket. Use the plus and minus icons to adjust both settings.
- The air fryer will automatically continue cooking with the updated settings.
Skip Preheat
After tapping START / STOP, the air fryer will automatically begin preheating. You can skip preheat by tapping START / STOP a second time.
Pause / Stop Cooking
Pause Cooking: To pause cooking for either basket independently, pull out the basket. The air fryer will pause automatically. Return the basket to resume cooking.
Stop Cooking: To stop cooking, tap START / STOP. To resume cooking, tap START / STOP a second time within 3 seconds.
Cancel Cooking: To cancel cooking completely, tap START / STOP. This can only be done during the actual cooking phase, not during Preheat.
Turn off Air Fryer
Press the power icon [Power Icon] to turn off the air fryer.
Unplug the air fryer from the outlet when not in use.
Functions Chart
The following default settings are a starting point. Cooking temperature and time will vary depending on the type, amount, and thickness of food.
Cooking Functions | TEMPERATURE | TIME PREHEAT | PREHEAT* | ||
---|---|---|---|---|---|
DEFAULT | RANGE | DEFAULT | RANGE | ||
AIR FRY | 400° F | 170-400° F | 20 min | 1-60 min | ON |
BAKE | 325° F | 170-400° F | 20 min | 1-120 min | ON |
ROAST | 400° F | 170-400° F | 25 min | 1-120 min | ON |
BROIL | 400° F | 400° F | 12 min | 1-60 min | ON |
DEHYDRATE | 135° F | 90-170° F | 8 hr | 30min-24hr | OFF |
REHEAT | 300° F | 170-400°F | 15 min | 1-60 min | OFF |
KEEP WARM | 200° F | 150-200° F | 30 min | 1 min-8hr | OFF |
PROOF | 90° F | 80-100° F | 1 hr | 1 min-4hr | OFF |
*See Skip Preheat on page 14.
See pages 16-19 for more foods and details.
Air Fry Cooking Chart
INGREDIENT | AMOUNT PER BASKET | PREPARATION | OIL | TEMP | TIME SINGLE BASKET | TIME DUAL BASKETS |
---|---|---|---|---|---|---|
VEGETABLES | ||||||
Asparagus | 1 bunch | Whole, stems trimmed | 2 tsp | 390°F | 9-11 minutes | 22-27 minutes |
Beets | 6-7 small | Whole | None | 390°F | 32-37 minutes | 37-42 minutes |
Bell peppers (to roast) | 3 small peppers | Whole | None | 390°F | 12-17 minutes | 17-22 minutes |
Broccoli | 1 head | Cut in 1-inch florets | 1 Tbsp | 390°F | 10-12 minutes | 17-19 minutes |
Brussels sprouts | 1 lb | Cut in half, stem removed | 1 Tbsp | 400°F | 17-22 minutes | 22-27 minutes |
Butternut squash | 1 1/2 lbs | Cut in 1-2-inch pieces | 1 Tbsp | 390°F | 22-27 minutes | 37-42 minutes |
Carrots | 1 lb | Peeled, cut in 12-inch pieces | 1 Tbsp | 390°F | 15-18 minutes | 27-32 minutes |
Cauliflower | 1 head | Cut in 1-inch florets | 2 Tbsp | 390°F | 19-22 minutes | 22-27 minutes |
Corn on the cob | 2 ears, cut in half | Husks removed | 1 Tbsp | 390°F | 14-17 minutes | 20-22 minutes |
Green beans | 1 bag (12 oz) | Trimmed | 1 Tbsp | 390°F | 10-12 minutes | 12-17 minutes |
Kale (for chips) | 6 cups, packed | Torn in pieces, stems removed | None | 300°F | 9-11 minutes | 17-22 minutes |
Mushrooms | 8 oz | Rinsed, cut in quarters | 1 Tbsp | 390°F | 9-11 minutes | 15-15 minutes |
Potatoes, russet | 1 1/2 lbs | Cut in 1-inch wedges | 1/2-1 Tbsp | 400°F | 22-24 minutes | 37-40 minutes |
1 lb | Hand-cut fries, thin | 1/2-1 Tbsp | 400°F | 22-26 minutes | 32-37 minutes | |
1 lb | Hand-cut fries, thick | 1 Tbsp | 400°F | 21-26 minutes | 37-42 minutes | |
Potatoes, sweet | 3 whole (6-8 oz) | Pierced with fork 3 times | None | 400°F | 32-37 minutes | 39-42 minutes |
1 1/2 lbs | Cut in 1-inch chunks | 1 Tbsp | 400°F | 17-22 minutes | 32-37 minutes | |
3 whole (6-8 oz) | Pierced with fork 3 times | None | 400°F | 38-44 minutes | 42-47 minutes | |
Zucchini | 1 lb | Cut in half lengthwise, then cut in 1-inch pieces | 1 Tbsp | 390°F | 17-20 minutes | 27-30 minutes |
POULTRY | ||||||
Chicken breasts | 2 breasts (3/4-1 1/2 lbs each) | Bone in | Brushed with oil | 390°F | 10-14 minutes | 22-27 minutes |
4 breasts (1/2-3/4 lb each) | Boneless | Brushed with oil | 390°F | 15-20 minutes | 22-27 minutes | |
Chicken thighs | 2 thighs (6-10 oz each) | Bone in | Brushed with oil | 390°F | 24-30 minutes | 27-30 minutes |
4 thighs (4-8 oz each) | Boneless | Brushed with oil | 390°F | 20-24 minutes | 27-30 minutes | |
Chicken wings | 2 lbs | Drumettes & flats | 1 Tbsp | 390°F | 20-24 minutes | 45-49 minutes |
FISH & SEAFOOD | ||||||
Crab cakes | 2 cakes (6-8 oz each) | None | Brushed with oil | 390°F | 7-12 minutes | 12-15 minutes |
Lobster tails | 4 tails (3-4 oz each) | Whole | None | 390°F | 7-10 minutes | 17-20 minutes |
Salmon fillets | 3 fillets (4 oz each) | None | Brushed with oil | 400°F | 9-14 minutes | 15-19 minutes |
Shrimp | 1 lb | Whole, peeled, tails on | 1 Tbsp | 390°F | 9-12 minutes | 12-15 minutes |
BEEF | ||||||
Burgers | 2 quarter-pound patties, 80% lean 1½ inch thick | Brushed with oil | 390°F | 10-12 minutes | 12-15 minutes | |
Steak | 2 steaks (8 oz each) | Whole | Brushed with oil | 390°F | 12-22 minutes | 16-20 minutes |
PORK | ||||||
Bacon | 3 strips, cut in half | None | None | 350°F | 10-12 minutes | 11-14 minutes |
Pork chops | 2 thick-cut, bone-in chops (10-12 oz each) | Bone-in | Brushed with oil | 390°F | 17-19 minutes | 25-29 minutes |
Pork tenderloin | 2 boneless chops (8 oz each) | Boneless | Brushed with oil | 375°F | 17-22 minutes | 27-32 minutes |
Sausages | 5 sausages | None | None | 390°F | 9-12 minutes | 19-24 minutes |
INGREDIENT | AMOUNT PER BASKET | PREPARATION | OIL | TEMP | TIME SINGLE BASKET | TIME DUAL BASKETS |
---|---|---|---|---|---|---|
FROZEN FOODS | ||||||
Chicken cutlets | 3 cutlets | None | None | 400°F | 20-23 minutes | 22-27 minutes |
Chicken nuggets | 1 box (12 oz) | None | None | 390°F | 12-15 minutes | 20-23 minutes |
Fish fillets | 1 box (6 fillets) | None | None | 390°F | 16-18 minutes | 19-24 minutes |
Fish sticks | 18 fish sticks (11 oz) | None | None | 390°F | 12-15 minutes | 18-21 minutes |
French fries | 1 lb | None | None | 400°F | 20-24 minutes | 30-34 minutes |
French fries | 2 lbs | None | None | 400°F | 34-38 minutes | 52-57 minutes |
Pot stickers | 1 box (11 oz) | None | None | 375°F | 10-12 minutes | 12-14 minutes |
Pizza rolls | 2 bags (10.5 oz) | None | 1 Tbsp | 390°F | 14-16 minutes | 18-20 minutes |
Popcorn shrimp | 1 bag (20 oz, 40 count) | None | None | 390°F | 14-17 minutes | 17-20 minutes |
Tater tots | 1 box (14-16 oz) | None | None | 390°F | 11-13 minutes | 16-20 minutes |
Sweet potato fries | 1 lb | None | None | 375°F | 22-24 minutes | 27-29 minutes |
1 lb | None | None | 375°F | 20-24 minutes | 30-32 minutes | |
Onion rings | 10 oz | None | None | 375°F | 15-18 minutes | 20-24 minutes |
COOKING CHART NOTES
- Check food for desired doneness a few minutes before cook time elapses; cook a little longer if necessary.
- Always ensure raw proteins reach food-safe temperatures.
- For best results, turn food or shake basket halfway through cook time.
- When cooking with only one basket, follow cook time under SINGLE BASKET.
- When cooking with both baskets, whether cooking the same food or different foods, follow cook time under DUAL BASKETS.
Dehydrate Chart
INGREDIENT | PREPARATION | TEMPERATURE | DEHYDRATE TIME FOR SINGLE OR DUAL BASKETS |
---|---|---|---|
FRUITS & VEGETABLES | |||
Apples | Core removed, cut in 1/8-inch slices | 135°F | 7-8 hours |
Apricot | Cut in 1/8-inch slices, pit removed | 135°F | 8-10 hours |
Bananas | Peeled, cut in 1/8-inch slices | 135°F | 8-10 hours |
Beets | Peeled, cut in 1/8-inch slices | 135°F | 6-8 hours |
Fresh herbs | Rinsed, patted dry, stems removed | 135°F | 4 hours |
Ginger root | Cut in 1/8-inch slices | 135°F | 6 hours |
Mangoes | Peeled, cut in 1/8-inch slices, pit removed | 135°F | 8-10 hours |
Mushrooms | Cut in 1/4-inch slices (wiped clean with a paper towel) | 135°F | 6-8 hours |
Pineapple | Peeled, cored, cut in 1/8-inch slices | 135°F | 8-10 hours |
Strawberries | Cut in half or in 1/8-inch slices | 135°F | 8-10 hours |
Tomatoes | Cut in 1/8-inch slices | 135°F | 6-8 hours |
Tomatoes, cherry | Cut in half | 135°F | 8-10 hours |
MEAT, POULTRY & FISH | |||
Beef | Cut in 1/4-inch slices, marinated overnight | 150°F | 8-10 hours |
Chicken | Cut in 1/4-inch slices, marinated overnight | 150°F | 8-10 hours |
Turkey | Cut in 1/4-inch slices, marinated overnight | 150°F | 8-10 hours |
Salmon | Cut in 1/4-inch slices, marinated overnight | 150°F | 5-7 hours |
Cooking Tips
Scan QR Code to Download the GAF1190 Recipe Book
[Image: Gourmia Air Fryer Recipe Book cover and QR code]
- Check food for desired doneness a few minutes before cook time elapses and cook a little longer if necessary.
- Always ensure raw proteins reach food-safe temperatures.
- Air fryers perform similar to ovens; follow oven instructions on item packaging or recipe.
- Snacks that can be prepared in an oven can also be prepared in the air fryer.
- Smaller ingredients usually require a slightly shorter cook time than larger ingredients.
- Preheating the air fryer before adding food will generally deliver the best results.
- When cooking multiple batches in a row, only preheat before the first batch.
- Turning food halfway through cook time will deliver evenly browned and crispy results.
- Toss fresh potatoes with 1 tablespoon of oil for a crispy exterior. Air fry the ingredients within a few minutes after adding the oil.
- Do not cook foods that will produce a large amount of grease in the air fryer.
- Place a baking pan or an oven-safe dish in the basket to bake a cake or quiche or to air fry fragile or filled foods.
Cleaning and Maintenance
WARNING:
NEVER immerse cord, plug, or air fryer in water or any other liquid. ?
Do not use metal kitchen utensils or abrasive cleaning materials to clean the baskets or crisper trays, as this may damage the nonstick coating. ?
Cleaning
NOTE: Clean the air fryer after every use.
- Unplug the air fryer from the outlet before cleaning. ?
- Let the air fryer cool down completely before cleaning. Remove the baskets from the air fryer to cool it down quicker.
- Clean the baskets, crisper trays and racks in the dishwasher's top rack only, or with hot water, dish soap, and a non-abrasive sponge. ?
- If residue is stuck to the bottom of a basket, fill it with hot water and dish soap and let it soak.
- Wipe the outside of the air fryer with a moist cloth.
- Clean the inside of the air fryer with hot water, dish soap and a cleaning brush to remove any food residue.
- Ensure the air fryer is completely dry before using.
Storage
- Unplug the appliance and let it cool down.
- Make sure all parts are clean and dry.
- Store the appliance in a clean and dry place. ?
Environment
Do not throw away the appliance with the normal household waste at the end of its life, but hand it in at an official collection point for recycling. By doing this, you help to preserve the environment. ♻️
Guarantee and Service
If you need service or information or if you have a problem, please visit www.gourmia.com or email info@gourmia.com.
For Customer Service, Questions or Comments:
- Visit: gourmia.com
- Email: info@gourmia.com
- Call: 888.552.0033
- Mon-Thu 9:00 a.m. to 6:00 p.m. Et
- Fri 9:00 a.m. to 3:00 p.m. Et
- Languages: English, Spanish, French
Troubleshooting
Problem | Possible Cause | Solution |
---|---|---|
The air fryer does not work. | The air fryer does not have power. | Ensure the plug is properly inserted into an outlet and there is no tripped circuit breaker. |
The timer has not been set. | Tap plus and minus icons to set the required cook time to turn on the air fryer properly. | |
The basket does not fit inside the air fryer. | The basket is not put into the air fryer properly. | Slide the basket into the air fryer properly. |
The basket is overfilled. | Do not overfill the basket. | |
The ingredients did not cook. | The set temperature is too low. | Tap plus and minus icons to set the required temperature setting. |
The cook time is too short. | Tap plus and minus icons to set the required cook time. | |
Food is cooked unevenly. | Some foods, especially smaller items, need to be turned halfway through the cook time. | Turn food halfway through the cook time. |
Food is not crispy enough. | The air fryer basket was overfilled. Many foods need oil to brown and crisp properly. | Cook in smaller batches, keep food in a single layer. Coat food with a small amount of oil. |
White smoke comes out of the air fryer. | You are preparing greasy ingredients. | When you fry greasy ingredients in the air fryer, a large amount of oil will leak into the basket. The oil produces white smoke and the basket may heat up more than usual. This does not affect the air fryer or the end result. |
The basket still contains grease residue from previous use. | White smoke is caused by grease heating up in the basket. Make sure you clean the basket properly after each use. | |
Display shows E1. | NTC open circuit. | Please contact customer service at info@gourmia.com |
Display shows E2. | NTC short circuit. | Please contact customer service at info@gourmia.com |
Display shows E3. | NTC temperature over 500°F. | Please contact customer service at info@gourmia.com |
Warranty and Service
This Limited Warranty is for one full year from the date of purchase and requires proof of purchase from an authorized seller. It is applicable to the original purchaser only and is not transferable to a third party user. Repair or replacement of defective parts is solely at Gourmia's discretion. In the event that repair isn't possible, Gourmia will replace the product/part. If product repair/replacement won't suffice, Gourmia has the option of refunding the cash value of the product or component returned.
Product defects not covered under the Warranty provisions include normal wear and damage incurred from use or accidental negligence, misuse of instruction specifications or repair by unauthorized parties. Gourmia is not liable for any incidental or consequential damages incurred by such circumstances.
Only valid within the United States.