Introduction
This manual contains important safety, maintenance, and user information. Read and understand it thoroughly before your first ride on your new Rocky Mountain bicycle. This material applies only to the specific platform you have chosen and should be used in conjunction with your Rocky Mountain Owner's Manual, which is included with your bike. Please read the Owner's Manual before your first ride. If you do not have a copy of the Owner's Manual, you can get it from your nearest authorized Rocky Mountain dealer.
Shrediquette
Riders
Always be courteous to other trail users. Use extra caution around domestic animals, such as dogs and horses. Give other trail users right-of-way in all situations, during both climbing and descending.
Trail
Only ride your bicycle on trails and paths sanctioned for bicycle use. Follow all local laws and regulations. As for all trail users, care should be taken to avoid impacts on the trail or environment. Do not skid on or modify trails.
Getting to Know Your Bike
This section details the technical specifications and features of the Altitude Alloy platform.
Technical Details:
- Increased anti-squat for better pedalling efficiency.
- 27.5" Wide Trail and 26"+ compatible.
- Bearings at all pivots, including at lower shock mount (compatible with aftermarket shocks as well).
- Single-sided pivots maximize heel clearance.
- Lighter, tooled rear axle.
- Improved cable management: large headtube slots, full shift housing, large downtube exit, and internal shift and brake housing.
- Seat-tube lengths optimized to accommodate longer dropper posts.
- Chainstay and downtube protectors.
- Integrated Spirit Guide chainguide, with two-bolt ISCG05.
- 1x only drivetrain compatibility.
- Lower standover height.
- Significantly stiffer thanks to one-piece seatstay, new shaping, and updated layup (25% more lateral stiffness).
- All sizes fit a water bottle in front triangle, even with a reservoir shock.
[Image Description: A full-suspension mountain bike with a blue frame, black components, and prominent front and rear suspension.]
Basic Set-up
Fine-tuning suspension involves several variables. These guidelines help you get started, with experimentation recommended for optimal performance.
The first step is setting your sag, which measures suspension movement under rider weight. Sag is adjusted via air pressure or coil preload.
Shock Sag
We recommend approximately 30-35% sag for this platform.
[Diagram Description: Shock sag measurement. Shock stroke: 55 mm. Recommended sag: 30-35%, corresponding to 16.5-19.5 mm of travel.]
Fork Sag
We recommend approximately 25-30% sag for this platform.
[Diagram Description: Fork sag measurement. Fork travel: 160 mm. Recommended sag: 25-30%, corresponding to 40-48 mm of travel.]
Rebound
Rebound adjustment controls how quickly suspension returns after a bump. Too much rebound makes the suspension slow and harsh; too little causes it to spring back too quickly, affecting traction and control. Follow manufacturer recommendations for base settings and experiment.
RIDE-9™
Suspension and geometry setup are complex, varying by rider style, terrain, and ability. While professional services are recommended, understanding your bike's performance is best achieved by learning to dial in your own settings. Adjust your RIDE-9™ position for geometry before fine-tuning suspension variables like air pressure and shock compression.
Make gradual, incremental changes, take notes, and be methodical. Avoid making adjustments just before a major ride. Enjoy the process.
For the full guide, click here.
Ready for Any Trail
The RIDE-9™ adjustment system allows quick fine-tuning of geometry and suspension using a pair of Allen keys.
[Diagram Description: The RIDE-9™ adjustment system features a chip with nine positions. Positions are grouped into SLACK, NEUTRAL, and STEEP settings. SLACK (e.g., Position 1) offers quicker handling and is recommended for better climbing traction. NEUTRAL (e.g., Position 5) provides balanced handling and stability at high speeds. STEEP (e.g., Position 9) offers quicker handling and is recommended for more aggressive trail riding.]
Critical Dimensions
This section outlines the key dimensions and standards for the Altitude Alloy frame.
[Diagram Description: A technical illustration of the bicycle frame highlighting various critical dimensions and standards.]
- Ream depth CARBON: XS: 200 mm, S: 225 mm, M: 225 mm, L: 245 mm, XL: 245 mm
- Ream depth ALLOY: XS: 170 mm, S: 200 mm, M: 250 mm, L: 250 mm, XL: 250 mm
- Seatpost outer diameter: 30.9 mm
- Seat QR inner diameter: 34.9 mm
- Minimum insertion: 100 mm
- Headset standard: ZS44 Top, ZS56 Bottom
- Fork: Max travel 160 mm, Offset 37 mm
- Hardware: 25 mm x M8
- Brake standard: 180 mm post mount
- Max rotor: 203 mm
- Rear hub spacing: Boost 148 mm
- Max tire size: 27.5" x 2.5", 26" x 3.0"
- Chainguide standard: Rocky Mountain Spirit Guide only
- Bottom bracket standard: Press Fit BB92
- Hardware: Rocky Mountain bearing eyelets
- Shock dimensions: 210 x 55 mm
- Bashguard standard: Modified two-bolt ISCG05
- Max chainring size: 36t (oval 34t)
Shock Fitment
Clearances are checked for many shocks, but compatibility with all makes and models cannot be guaranteed. Contact your local dealer for specific shock fitment questions.
Approved Shocks (210 x 55 mm):
- Fox: FLOAT DPS, FLOAT DPX, FLOAT X2, DHX2, Live Valve
- RockShox: Deluxe, Super Deluxe, Super Deluxe Coil
- Cane Creek: DBcoil, DBcoil IL, DBair, DBair IL
Shock Eyelet Bearing & Cable/Wire Routing
Shock Eyelet Bearing
Your frame uses cartridge bearings in the rear eyelet for improved small-bump compliance. These bearings are housed in cups with a firm press fit into the shock shaft.
Service Note: If your shock is serviced, it is highly recommended to remove these components, as suspension service centres cannot guarantee their return.
To remove the system:
- Use the Enduro Bearings BRT-006 tool, or a blind bearing puller (8 mm extension) to remove both bearings.
- Remove the centre sleeve.
- Use the blind bearing puller (10 mm extension) to remove the empty cups.
- Note: The inner diameter of the cups is 11 mm; a 12 mm extension will not fit. Use the 10 mm extension.
To install new cups: Use a bearing press or vice, pressing on the outer edge of the cups. Ensure the centre spacer sleeve is placed between the cups.
[Diagram Description: Illustration showing the shock eyelet bearing components and their assembly.]
Cable/Wire Routing
The frame features internal cable routing for all cables, wires, and hoses, integrating the drivetrain cleanly and protecting them from damage.
For instructional videos, please refer to the following links:
- Shifter cable and housing replacement (Note: Actual YouTube link not provided in PDF, using placeholder)
- Shifter cable and housing installation (bare frame) (Note: Actual YouTube link not provided in PDF, using placeholder)
Pro Tips & Tricks
- When tuning suspension, record your settings for future reference, perhaps using a spreadsheet.
- To avoid readjusting the Spirit Guide when removing cranks, remove the main pivot bolt and lift the chainstay to slide the crank out without removing the chainring.
- When removing the rear wheel, rest the chain on the driveside chainstay pivot to prevent it from dangling.
- The main bearing spacer sleeve has holes that can serve as a drift for bearing removal. Use a dull punch on the flatter side, inserted into the holes, and tap the bearing out.
- When replacing shift or post housing, a RockShox reverb tool can help pull new housing into place without disturbing inner foam tubes. [Image Description: A RockShox Reverb tool.]
- Use grease to secure spacers when assembling pivot bolts.
- Insert pivots through bearings/spacers so they sit flush with the inner race, holding washers in place during assembly.
- Zip-tie a spare derailleur hanger to your saddle rails for easy access when needed on the trail.
Exploded View
This section provides visual references for frame assembly, including torque values and assembly details. Please refer to the accompanying diagrams for part identification.
[Diagram Description: A detailed exploded view diagram showing all the components of the Altitude Alloy frame and their assembly order, with numbered parts.]
Full List of Parts & Small Parts Kits
This section lists all parts for the Altitude Alloy and details available small parts kits for maintenance. For purchase, visit shop.bikes.com/collections/parts or your local dealer.
Full List of Parts
| # | QTY | ITEM | PARTS NO. | DESCRIPTION | TORQUE (NM) | INSTALLATION NOTES |
|---|---|---|---|---|---|---|
| 1 | 1 | AXLE, MP | 1807029 | MP AXLE, M10X1.25, L: 84 MM, AL 7075-T6 HARD BLACK ANO | 17 | GREASE ON SHOULDER ONLY |
| 2 | 1 | AXLE, REAR | 3227009 | REAR AXLE 12 X 173 MM, HARD BLACK ANO | 10 | GREASE ON OUTSIDE |
| 3 | 2 | BEARING | 1807036 | ENDURO 698 LLU MAX 19 X 8 X 6 | GREASE IN ALLOY, DRY IN CARBON | |
| 4 | 8 | BEARING | 1807042 | ENDURO 6900 2RS MAX, 22 X 10 X 6 | GREASE IN ALLOY, DRY IN CARBON | |
| 5 | 2 | BEARING CAP | 1807043 | 6900 BEARING CAP, AL 7075-T6, HARD BACK ANO | ||
| 6 | 1 | BEARING SLEEVE | 1807028 | BEARING EYELET SLEEVE FOR SR 19 X 8 X 6 CUP | ||
| 7 | 4 | BEARING SPACER | 1807044 | 6900 BEARING SPACER | GREASE INSIDE AND OUT | |
| 8 | 2 | BEARING SPACER | 1807099 | EYELET BEARING SPACER, 5.3 MM THK, FOR 40 MM LINK WIDTH | ||
| 9 | 2 | BOLT | 1807046 | BOLT, 10 X 15 MM, M10X1 EXT., AL 7075-T6 HARD BLACK ANO | 17 | BLUE LOCTITE ON THREADS |
| 10 | 1 | BOLT | 1807049 | C'SUNK BOLT, 8 X 57 MM X M6 INT. | 8 | BLUE LOCTITE ON THREADS, GREASE ON SHAFT |
| 11 | 1 | BOLT | 1807060 | BOLT, 10 X 54 MM, M6X1 INT., AL 7075-T6, HARD BLACK ANO | 8 | BLUE LOCTITE ON THREADS, GREASE ON OUTSIDE |
| 12 | 1 | BOLT SHK. | 1807062 | SHOCK BOLT, SOLID, OD: 8 MM, L: 41 MM | 8 | BLUE LOCTITE ON THREADS, GREASE ON SHAFT |
| 13 | 1 | BOLT, M10X78 | 1807061 | BOLT, 10 X 78 MM, M6X1 INT., AL 7075-T6, HARD BLACK ANO | 8 | BLUE LOCTITE ON THREADS, GREASE ON OUTSIDE |
| 14 | 2 | BRG CUP | 1807026 | BEARING EYELET FOR SR 19 X 8 X 6 BRG | GREASE INSIDE AND OUT | |
| 15 | 2 | BUSHING, FOX | N/A | FOX_IGUS_BUSHING | BLUE LOCTITE ON THREADS, GREASE BEARING BORES | |
| 16 | 1 | CABLE PORT | 1807066 | CABLE PORT, 2-PIECE, BOTTOM HALF | ||
| 17 | 1 | CABLE PORT | 1807067 | CABLE PORT, 2-PIECE, TOP HALF | GREASE INSIDE AND OUT | |
| 18 | 1 | CHAIN GUIDE | 3398001 | CHAIN GUIDE | GREASE INSIDE AND OUT | |
| 19 | 1 | CHAINSTAY | 1057130 | ALTITUDE GEN3 CHAINSTAY, ALLOY | INSTALL ON HOUSING BEFORE INSERTING IN FRAME | |
| 20 | 2 | FLIP CHIP | 1807003 | FLIP CHIP, OUTSIDE, AL 7075, BLACK ANODIZE | ||
| 21 | 2 | FLIP CHIP | 1807004 | FLIP CHIP, INSIDE, AL 7075, BLACK ANODIZE | ||
| 22 | 1 | FOAM TUBE | N/A | FOAM TUBE | ||
| 23 | 1 | FRONT TRIANGLE | 1067133 | ALTITUDE FRONT TRIANGLE L | ||
| 24 | 2 | GROMMET | 1807078 | 34.9 MM SEAT TUBE DROPPER GROMMET | ||
| 25 | 2 | GROMMET | 1809004 | RUBBER GROMMET FOR 2 CABLES, 5 MM, 4 MM YF-W13-2 | ||
| 26 | 2 | GROMMET | 1809005 | RUBBER GROMMET FOR 1 CABLE, 4 MM YF-W13-4 | ||
| 27 | 1 | GROMMET | 1809006 | RUBBER GROMMET FOR 1 CABLE, 5 MM YF-W13-5 | ||
| 28 | 1 | GROMMET | 1809007 | RUBBER GROMMET FOR 2 CABLES, 5 MM, 5 MM YF-W13-8 | ||
| 29 | 1 | HANGER | 1099031 | REAR DER. HANGER, EXT. THREAD, STD MOUNT | 20 | BLUE LOCTITE ON THREADS |
| 30 | 1 | HANGER | 1099041 | REAR DER. HANGER, EXT. THREAD, SHIMANO DIRECT MOUNT | 20 | BLUE LOCTITE ON THREADS |
| 31 | 1 | HANGER NUT | 1099033 | HANGER NUT, M16X1, 8 MM HEX | 20 | BLUE LOCTITE ON THREADS |
| 32 | 1 | LINK | 1097182 | ALTITUDE LINK, 85 MM LONG, RIDE-9, AL 7075-T6, HARD BLACK ANO | GREASE IN BEARING BORES | |
| 33 | 2 | PLUG | 1807077 | 34.9 MM SEAT TUBE PLUG | ||
| 34 | 2 | PLUG | 1808034 | PLASTIC PLUG FOR M5 THREAD, 12 MM BUTTON HEAD, BLACK PLASTIC | ||
| 35 | 1 | PLUG | 1809008 | RUBBER PLUG YF-W13-7 | ||
| 36 | 1 | PROTECTOR | 3708008 | SEATSTAY PROTECTOR | ||
| 37 | 1 | PROTECTOR | 3708022 | MULTIBIKE DOWNTUBE PROTECTOR | ||
| 38 | 1 | PROTECTOR | 3708035 | MULTIBIKE CHAINSTAY PROTECTOR | ||
| 39 | 2 | SCREW | 1807132 | M6-1.0, 25 MM LONG, SOCKET HEAD | 6 | BLUE LOCTITE ON THREADS |
| 40 | 3 | SCREW M6X12 | 180566-012 FBY | FLAT HEAD C'SUNK SOCKET SCREW, M6-1.0 X 12 MM, A4/316 SS, 55060.060.012 | 8 | BLUE LOCTITE ON THREADS |
| 41 | 1 | SCREW M6X16 | 180566FBY-016 | FLAT HEAD C'SUNK SOCKET SCREW, M6-1.0 X 16 MM, A4/316 STAINLESS STEEL | 8 | BLUE LOCTITE ON THREADS |
| 42 | 1 | SCREW, M4X8 | 1807068 | C'SUNK SOCKET SCREW, M4X8 MM, ZINC-PLATED 10.9 STEEL | 2 | BLUE LOCTITE ON THREADS |
| 43 | 1 | SEATSTAY | 1057132 | ALTITUDE GEN3 SEATSTAY, ALLOY | BLUE LOCTITE ON THREADS | |
| 44 | 1 | SHOCK | N/A | REAR SHOCK, 210 X 55 MM | ||
| 45 | 1 | SHOCK BUSHING | N/A | SHOCK BUSHING, ID: 12.7 MM, OD: 15 MM, L: 12.7 MM, STEEL | ||
| 46 | 2 | SHOCK REDUCER | N/A | FOX STD REDUCER FOR 25 MM PIN | ||
| 47 | 2 | SHOCK REDUCER | N/A | SRAM STD REDUCER FOR 25 MM PIN | ||
| 48 | 1 | SHOCK, PIN | N/A | SHOCK PIN: ID: 8 X 25 MM LONG; ALUMINUM | GREASE ON OUTSIDE | |
| 49 | 3 | SPACER | 3398002 | CHAIN GUIDE SPACER | ||
| 50 | 1 | SPACER, MP | 1807038 | MAIN PIVOT CENTRE SPACER, ID: 10, L: 48 | ||
| 51 | 1 | WASHER | 1807064 | C'SUNK WASHER: (for M6 screw) ID: 6 X OD: 14.6 X 3.25 MM THK | ||
| 52 | 1 | WASHER | 1807133 | CHAIN GUIDE WASHER | ||
| 53 | 1 | WASHER | 1808029 | WASHER, 16 X 20 X 0.5 MM, 304 SS | ||
| 54 | 1 | WASHER | 3227006 | WASHER, 12 X 19 X 0.5 MM, 304 SS |
Small Parts Kits
| # | QTY | ITEM | PARTS NO. | DESCRIPTION |
|---|---|---|---|---|
| 2 | 1 | AXLE, REAR | 1817011RMB | AXLE KIT: REAR AXLE 12 X 173 MM, HARD BLACK ANO |
| 54 | 1 | WASHER | 3227006 | WASHER, 12 X 19 X 0.5 MM, 304 SS |
| 32 | 1 | LINK | 1810004 | ALTITUDE LINK WITH BEARING KIT: ALTITUDE LINK, 85 MM LONG, RIDE-9, AL 7075-T6, HARD BLACK ANO |
| 4 | 4 | BEARING | 1807042 | ENDURO BEARING 6900 2RS MAX TYPE, 22 X 10 X 6 SIZE |
| 30 | 1 | HANGER | 1818012 | HANGER KIT SHIMANO DIRECT MOUNT: REAR DER. HANGER, EXT. THREAD, SHIMANO DIRECT MOUNT |
| 31 | 1 | HANGER NUT | 1099033 | HANGER NUT, M16X1, 8 MM HEX |
| 53 | 1 | WASHER | 1808029 | WASHER, 16 X 20 X 0.5 MM, 304 SS |
| 29 | 1 | HANGER | 1818013 | KIT STANDARD HANGER: REAR DER. HANGER, EXT. THREAD, STD MOUNT |
| 31 | 1 | HANGER NUT | 1099033 | HANGER NUT, M16X1, 8 MM HEX |
| 53 | 1 | WASHER | 1808029 | WASHER, 16 X 20 X 0.5 MM, 304 SS |
| 1 | 1 | AXLE, MP | 1810005 | PIVOT BOLT KIT: MP AXLE, M10X1.25, L: 84 MM, AL 7075-T6 HARD BLACK ANO |
| 5 | 2 | BEARING CAP | 1807043 | 6900 BEARING CAP, AL 7075-T6, HARD BACK ANO |
| 7 | 4 | BEARING SPACER | 1807044 | 6900 BEARING SPACER |
| 9 | 2 | BOLT | 1807046 | BOLT, 10 MM X 15 MM, M10X1 EXT., AL 7075-T6 HARD BLACK ANO |
| 10 | 1 | BOLT | 1807049 | C'SUNK BOLT, 8 MM X 57 MM X M6 INT. |
| 11 | 1 | BOLT | 1807060 | BOLT, 10 MM X 54 MM, M6X1 INT., AL 7075-T6, HARD BLACK ANO |
| 13 | 1 | BOLT, M10X78 | 1807061 | BOLT, 10 MM X 78 MM, M6X1 INT., AL 7075-T6, HARD BLACK ANO |
| 40 | 3 | SCREW M6x12 | 180566-012 FBY | FLAT HEAD C'SUNK SOCKET SCREW, M6-1.0 X 12 MM, A4/316 SS, 55060.060.012 |
| 51 | 1 | WASHER | 1807064 | C'SUNK WASHER: (for M6 screw) ID: 6 X OD: 14.6 X 3.25 MM THK |
| 41 | 1 | SCREW M6x16 | 180566FBY-016 | FLAT HEAD C'SUNK SOCKET SCREW, M6-1.0 X 16 MM, A4/316 STAINLESS STEEL |
| 12 | 1 | BOLT SHK. | 1807062 | SHOCK BOLT, SOLID, OD: 8 MM, L: 41 MM |
| 50 | 1 | SPACER, MP | 1807038 | MAIN PIVOT CENTRE SPACER, ID: 10, L: 48 |
| 4 | 8 | BEARING | 1817017RMB | BEARING KIT: ENDURO BEARING 6900 2RS MAX TYPE, 22 X 10 X 6 SIZE |
| 36 | 1 | PROTECTOR | 1810007 | BIKE PROTECTION KIT A: SEATSTAY PROTECTOR |
| 37 | 1 | PROTECTOR | 3708022 | MULTIBIKE DOWNTUBE PROTECTOR |
| 38 | 1 | PROTECTOR | 3708035 | MULTIBIKE CHAINSTAY PROTECTOR |
| 3 | 2 | BEARING | 1818003 | SHOCK BEARING EYELET KIT: ENDURO 698 LLU MAX 19 X 8 X 6 |
| 6 | 1 | BEARING SLEEVE | 1807028 | BEARING EYELET SLEEVE FOR SR 19 X 8 X 6 CUP |
| 8 | 2 | BEARING SPACER | 1807099 | EYELET BEARING SPACER, 5.3 MM THK, FOR 40 MM LINK WIDTH |
| 14 | 2 | BRG CUP | 1807026 | BEARING EYELET FOR SR 19 X 8 X 6 BRG |
| 20 | 2 | FLIP CHIP | 1810009 | RIDE-9 FLIP CHIP KIT: FLIP CHIP, OUTSIDE, AL 7075, BLACK ANODIZE |
| 21 | 2 | FLIP CHIP | 1807004 | FLIP CHIP, INSIDE, AL 7075, BLACK ANODIZE |
| 18 | 1 | CHAIN GUIDE | 1810006 | SPIRIT GUIDE KIT: CHAIN GUIDE |
| 39 | 2 | SCREW | 1807132 | M6-1.0, 25 MM LONG, SOCKET HEAD |
| 52 | 1 | WASHER | 1807133 | CHAIN GUIDE WASHER |
| 49 | 3 | SPACER | 3398002 | CHAIN GUIDE SPACER |
| 25 | 2 | GROMMET | 1818014RMB | GROMMET KIT FOR ALLOY FRAME: RUBBER GROMMET FOR 2 CABLES, 5 MM, 4 MM YF-W13-2 |
| 26 | 2 | GROMMET | 1809005 | RUBBER GROMMET FOR 1 CABLE, 4 MM YF-W13-4 |
| 27 | 1 | GROMMET | 1809006 | RUBBER GROMMET FOR 1 CABLE, 5 MM YF-W13-5 |
| 28 | 1 | GROMMET | 1809007 | RUBBER GROMMET FOR 2 CABLES, 5 MM, 5 MM YF-W13-8 |
| 35 | 1 | PLUG | 1809008 | RUBBER PLUG YF-W13-7 |
| 33 | 2 | PLUG | 1807077 | 34.9 MM SEAT TUBE PLUG |
| 24 | 2 | GROMMET | 1807078 | 34.9 MM SEAT TUBE DROPPER GROMMET |
| 34 | 2 | PLUG | 1818006RMB | ALLOY SEAT STAY CAP KIT FOR ALLOY FRAMES ONLY: PLASTIC PLUG FOR M5 THREAD, 12 MM BUTTON HEAD, BLACK PLASTIC |
| 16 | 1 | CABLE PORT | 1819014 | DOWNTUBE CABLE CLAMP KIT: CABLE PORT, 2-PIECE, BOTTOM HALF |
| 17 | 1 | CABLE PORT | 1807067 | CABLE PORT, 2-PIECE, TOP HALF |
| 42 | 1 | SCREW, M4X8 | 1807068 | C'SUNK SOCKET SCREW, M4X8 MM, ZINC-PLATED 10.9 STEEL |
Warranty Information
Your bicycle is warrantied against defects in materials and manufacturing as per the following table:
| CATEGORY | TERM | NOTES |
|---|---|---|
| Frame members | 5 years | Front triangle + rear triangle, links |
| Hardware | 1 year | Pivots, axles, etc. |
| Electronics | 3 years | Drive, iWoc, sensors, charger |
| Drive wear items | 1 year | Pulleys, pinions, transfer chain |
| Battery | 2 years | If stored for 3+ months, charge battery every 3 months. Failure to do so may cause damage. |
| Components | As per original manufacturer warranty |
All warranty and after-sale service must be handled by the authorized dealer who sold the complete bicycle or frame. Rocky Mountain covers your frame for defects in material and workmanship from the original date of purchase according to frame material and type of use.
Frame Material / Type of Use
- Carbon fibre: 5 years – Limited*
- Aluminum - front and fully suspended: 5 years – Limited*
- Downhill and freeride: 3 years – Limited*
- *Please refer to the limitations stated below.
NOTE - Warranty is not valid for:
- Any bicycles previously used for commercial activity, such as rental, courier, police or security bicycles.
- The installation of components, parts or accessories that are not originally intended for or compatible with the bicycle (or frame) as sold.
- The purchase of a Rocky Mountain bicycle from an unauthorized dealer.
- The purchase of a Rocky Mountain bicycle or frame from third-party internet sites (such as eBay), no matter what the listing says.
Warranty coverage against other defects in workmanship and materials
- Coating - paint and decals: 1 year.
- Full suspension frame hardware, bearings, pivots and bushings*: 1 year. (*Links are part of the frame.)
- Downhill and freeride frame hardware, suspension: 6 months.
What is not covered?
- Normal wear and tear.
- Damage or failure caused by accident, misuse, abuse or neglect.
- Extreme or improper use of your Rocky Mountain bicycle outside of its intended purpose.
- Improper assembly and/or lack of proper maintenance.
- Paint fading caused by the effects of ultraviolet light (UV) or outdoor exposure is not covered by this limited warranty.
- Scratches and/or chips in the paint caused by dirt, rocks, road debris, roof rack transport, etc. are not covered by this limited warranty.
- Components, parts or accessories not compatible with the bicycle (or frame).
- Damage on pressfit bottom bracket caused by improper service or materials/parts is not covered by the Rocky Mountain Limited Warranty.
Details of what is not covered under warranty
- Normal wear and tear on tires, tubes, brakes, gear cables, brake pads, etc. is not covered. Your authorized Rocky Mountain dealer will tell you what these normal maintenance items are.
- Consequential damage or any damage caused by accident, misuse or abuse.
- Improper assembly and/or lack of proper maintenance, sandblasting, sanding, grinding, wire brushing, filing, welding, brazing, drilled holes, anodizing, repainting and chrome plating are not covered under your warranty and may void the warranty of the component manufacturers.
Exclusion and Limitation of Damages
The warranty of Rocky Mountain Bicycles is limited to the repair or replacement of the products and does not grant any warranty, either expressed or implied, legal or conventional. Rocky Mountain disclaims any and all implied warranties of MERCHANTABILITY and FITNESS FOR PARTICULAR PURPOSES. Rocky Mountain shall under no circumstances be liable for direct or indirect, special, incidental or consequential damages, even where Rocky Mountain has been advised of such damages. Rocky Mountain's liability shall be limited to $50.00.
