Daikin One Cloud Services Commissioning (Quality Install)
Agenda
This document outlines the process for Daikin One Cloud Services commissioning and quality installation.
Inviting Employees to Daikin One Cloud Services
To save profiles created using the cloud service tool, you must be a member of an active Cloud Services account. An email invitation to join Cloud Services will need to be accepted.
An example email invitation is shown, titled "Joining the Daikin One Cloud Services Program". It explains that Daikin One is joining the program, granting access to the new Daikin One Cloud Services web portal and mobile app, allowing remote monitoring and management of systems using the Daikin One+ Smart Thermostat. It provides a link to sign up: https://dealer.daikinone.com and an "Accept Invitation" button.
Upon clicking "Accept Invitation", you will be taken to the Daikin One account in the Daikin One Cloud Services web portal.
Note: Daikin One+ can be commissioned using the Daikin One Cloud Services app without an account activated.
Create Daikin One Cloud Services Account (Dealer Employee)
- When the employee clicks "Accept Invite" in the email, they will be directed to
https://dealer.daikinone.com, where they will click "Sign in with Daikin". - They will be directed to a login page, where they will click "Sign up now" below the "Sign In" button.
Image Description: A "Welcome to Daikin One Cloud Services" screen is shown, with a "Sign in with Daikin" button. A subsequent "Sign In" screen displays fields for Email and Password, a "SIGN IN" button, a "Forgot Password?" link, and a "Sign up now" link.
Account Creation Details
- The employee will be prompted to create a user login tied to the email used to invite them. All fields must be completed, and the password must meet the specified criteria:
- At least 8 characters in length.
- Contains at least 3 of the following 4 types of characters: Lower case letters (a-z), Upper case letters (A-Z), Numbers (0-9), Special characters (e.g., !@#$%^&*).
- The employee will accept the Terms of Use and Privacy Policy, and then click "Register".
Image Description: A sign-up form displays password criteria and fields for Password, Verify Password, First Name, and Last Name. Checkboxes for "Terms of Use", "Privacy Policy", and "B2B Account Terms of Use" are present, along with a "REGISTER" button. Another view shows a pre-filled form with email refrigerant.ralph@gmail.com, First Name "Ralph", and Last Name "Refrigerant".
Email Verification
- The employee will receive confirmation that their account was created successfully and needs to check their email for the verification email.
- The employee will open the email with the subject "Daikin One Cloud Services: Verify your email" and click "Verify your account".
Image Description: A confirmation screen shows "Email Verified" with a green checkmark icon and the message "Your email address was successfully verified.". A separate view shows a screenshot of the verification email with a "VERIFY YOUR ACCOUNT" button and a verification link.
- The web page will provide confirmation that the email has been verified and the employee account has been created.
- Employee will then return to
https://dealer.daikinone.comand enter their newly created account credentials.
Image Description: The "Sign In" screen is shown with pre-filled email and password fields, ready for login.
Daikin One Cloud Services: Initial Login
Upon login, new users are directed to the "What's New!" page, which highlights recent feature releases, news, and updates.
The employee can navigate into Cloud Service by clicking on the Dashboard, Customers, or Map navigation icons on the left-hand navigation menu.
Image Description: The "What's New!" page displays a thermostat interface showing "72" and information about a 1-year Daikin One Cloud Services license bundle. The "Dashboard" view shows system access status, critical errors, reminders, system health (4 errors), and customer information. Navigation icons for Dashboard, Customers, and Map are visible.
Cloud Commissioning
To begin cloud commissioning:
- Download the Daikin Cloud Services app from your respective app store.
- You need to create an account to log in.
- User ID and password are case sensitive.
- System profiles enable the technician to modify settings from the app and upload those settings to the thermostat.
Image Description: A "Sign In" screen for the Daikin app is shown, followed by a "Cloud Commissioning" screen on a thermostat interface, detailing the process of creating a quality installation, applying system profiles, running tests, and generating reports, noting that WiFi is required.
Create A Job Based On Location
Every job requires location details.
- Click on the "+" sign to add location details and continue.
- The user can use their GPS location to automatically fill in the address.
Image Description: App screens show a "job list" with a "+" icon to start a new job. The "new job" screen allows entry of address, city, state, and zip code, with an option to "Use GPS Location" to auto-fill details.
Add Thermostat To Job And Configure For Zoning If Needed
To add a thermostat:
- Tap on "+" in the top right corner, then scan the 2D bar code or enter the thermostat DKN(S) # manually. The 2D bar code is found on the terminal subbase. The DKN # is found by navigating through the thermostat setting menus.
- Zone board configuration can be seen by sliding the toggle button to the right.
- If a thermostat is connected to a zone board and not zone one, then equipment info will not be available.
Image Description: App screens show the process of adding a thermostat to a job. This involves scanning a barcode or entering a DKN(S) number. Once added, tasks like "apply system profile", "run system test", and "verify charge" become available for the thermostat and any associated "One Touch" devices.
Connect The Thermostat To Wi-Fi
On selection of any task, internet connection will need to be verified before the user can continue setup. If the Wi-Fi icon is grey, the system is not connected to Wi-Fi.
To connect to Wi-Fi:
- First, click on "apply system profile".
- On the thermostat, in the 5-step commissioning process, navigate to the communication option.
- Check the "use Wi-Fi" option.
- Select network.
- Enter password.
Once connected to the internet, "Daikin One Cloud" will show connected. In the app, press "Continue".
Image Description: App screens illustrate connecting the thermostat to Wi-Fi. This involves selecting the "apply system profile" task, navigating to "communication" settings on the thermostat, choosing "use Wi-Fi", selecting a network, and entering the password. The status "waiting to connect to cloud" is shown, followed by "connected" status.
Connect To Home Wi-Fi
Once the thermostat is connected to Wi-Fi, following the "Cloud Commissioning" process, the app will automatically request access. The user will then confirm the access on the thermostat UI. The app will receive the confirmation and automatically move the user to the selected task.
Note: If the thermostat starts to update, please allow for the update to complete before continuing.
Image Description: A thermostat screen shows a "request access" prompt for remote access, with "decline" and "allow" options. The "setup" screen also displays a "remote access" prompt.
Apply System Profile
A list of the connected equipment will be populated once connected to Wi-Fi. Verify equipment, then continue to view thermostat profile options.
Once connected to Wi-Fi, the green checkmark icon will be displayed. If access is expired, the user will see the no access icon.
You can select and or modify any profile to send to the thermostat. Make edits as needed, then tap "Send to Thermostat".
NOTE: Modifying the profile does not affect the default profile.
Image Description: App screens show the "Equipment" connected to the device (Heat Pump, Air handler). The "Select system profile" screen offers options like "profile from equipment", "Daikin provided (Climate Optimized, Default profile)", and "custom profile". The "Climate Optimized" profile settings screen allows configuration of device name, display options (language, degree units), date & time, and away temperatures, with a "Send to Thermostat" button.
Run System Test
Running a system test will prompt the user to calculate the charge before running the test. Measure total line set length, then select liquid and suction line diameter before calculating required trim charge. Input the actual charge weighed in.
Image Description: App screens guide the user through calculating refrigerant charge based on line set length and diameter. It prompts for the total line set length, liquid line diameter, and suction line diameter, then asks for the weight of refrigerant added. Options to "Recalculate" or "Continue" are provided.
Verify service valves are open. Tap "Run Test." Users can leave the screen while the test is running and return as needed. System test is required for inverter systems. If the test has not been completed, an error code "11" will be generated. Error code "11" will clear once the test is complete.
Image Description: The "Run system test" screen instructs the user to confirm service valves are open and provides "Skip" and "Run Test" buttons. The test is noted as approximately 15-20 minutes.
Run System Charge Verification
Recommended charge to be added to meet the required charge displayed. Once the system stabilizes and is running at full speed, the calculated subcool will be displayed. Allow up to 5 min delay between gauge reading and app. verification. Stopping the verification will generate a report.
Image Description: App screens show "Charge verification" with recommended, added, and additional charge needed. It prompts to measure subcooling. The "Charge mode" screen displays outdoor temperature, compressor speed, calculated subcool, and remaining time. A "Stop Charge Verification" button is present.
Complete Setup
After all steps are complete, the user will be able to share a commissioning report before completing the job.
Image Description: The "commissioning report" screen allows viewing "Dealer" or "Homeowner" reports. A sample "Dealer Commissioning Report" is displayed, detailing setup, tests run, and thermostat information. Options to "Share Report" are available.
Dealer Services
