Congratulations on Your Purchase
Welcome to our growing gang of savvy shoppers. Better Bathrooms is on a mission to bring you extraordinary bathroom products for less, from modern to traditional style ceramics, plus gorgeous fixtures, fittings, and furniture. As one of the UK's largest independent bathroom stores, we've received numerous awards, including the National Business Awards UK, the Digital Entrepreneur Awards, and placement on The Sunday Times Fast Track 100.
We hope your new product exceeds expectations. However, should any problems occur, please:
- Log in to your account and contact our customer services team via your self-serve portal: betterbathrooms.com/CustomerAccount/Login
- Contact us via: betterbathrooms.com/content/contact-us
Important Information
Please read these instructions thoroughly and retain for future reference.
Maximum weight limits:
- 100kg (600-800mm cabinet)
- 120kg (1200mm cabinet)
- 120kg (tall cabinet)
- 50kg (shelf only)
General Care and Warnings:
This product is water resistant but NOT waterproof. On no account should any spillages or splashes, even water, be allowed to lie on any surface. All spillages and splashes should be wiped dry; failure to do so may shorten the life expectancy of the product and invalidate any guarantees.
Avoid excessive changes in temperature and humidity. Always try to ensure adequate ventilation.
Avoid direct sunlight as this will cause painted surfaces to discolour.
Where units or worktops have to be cut-out for services, all raw edges MUST be sealed against water ingress.
Customer Care Guide
Please note that although these units are designed to give years of pleasure and satisfaction, following these guidelines will help maintain the original beauty of your bathroom.
Melamine, Vinyl and Foil Wrapped Doors
Occasional marks can, in most cases, be removed with a soft damp cloth. More persistent marks can be removed using a non-silicone based furniture cleaner. Hot soapy water should be avoided. Once the mark is removed, the area should be wiped over with a damp cloth to remove any excess and dried with a soft clean cloth. On no account should solvent or an abrasive cleaner be used, as permanent damage to the finish could occur.
High Gloss Doors
Use a cleaning product not containing aggressive substances like acetone, alcohol, or bleach, as these components could seriously damage the surface of the door. The best approach is to use a soft cotton or microfibre cloth with only water and soft soap (containing a maximum 1% of liquid soap).
Carcase Components
Do not use polish on any surfaces. A damp cloth with soapy water will clean off most marks or spills. Bleaches, scouring pads, and multi-surface cleaners should not be used.
Drawers, Runners, Door Hinges
These should be wiped out with a damp soapy cloth and wiped dry with a soft cloth as necessary. The roller runners and hinges are lubricated and should not be cleaned with a degreasing agent, as this will affect the action of the moving parts. Never lean on partially or fully opened doors and drawers to gain access to the units. The hinges are specified to adequately support the weight of the door, plus small additional weights such as wire accessories. It is advised that once the bathroom has been installed, you should check every six months that all screws on the hinges are tight.
Worktops
Although the worktop is hard-wearing, sharp objects will scratch and excessive heat will scorch the surface. Care should be taken not to drop any heavy objects onto the worktop, as the surface may crack. For cleaning, a damp soapy cloth will clean off most spills. Bleaches, scouring pads, and multi-surface cleaners should not be used. Corrosive liquids and make-up should be wiped off immediately. On no account should any spillage, even water, be allowed to lie on the surface.
Installation Advice
Please spend 5 minutes reading this section before commencing with the installation of your new furniture.
- Should any of your items have a defect, please do NOT install as returns will not be accepted once fitted.
- We advise that you use a qualified person to install your units, as any issues relating to poor fitting will not be accepted by the supplier.
- You have purchased a handmade and, in some cases, hand-painted product. Therefore, you may see some slight imperfections which the supplier may deem as acceptable.
- This product is water resistant but NOT waterproof. On no account should any spillages or splashes, even water, be allowed to lie on any surface. All spillages and splashes should be wiped dry; failure to do so may shorten the life expectancy of the product and invalidate any guarantees.
- Please avoid direct sunlight as this will cause the painted surfaces to discolour.
- Due to motion in transit, the cabinet doors and drawers may need to be adjusted after installation.
- Floor Standing units must be fitted back to the wall through the backrail using suitable fixings (not supplied).
- Basin units should be fitted as above. The basin should also be secured where applicable using Fischer bolts through the fixing points under the basin (not supplied). Note that not all basins have this facility.
- Wall Hung units must be secured back to the wall using the wall hanging brackets or suitable wall fixings (not supplied). Additional support is recommended using 'L' brackets (not supplied).
- When fixing to a stud or panelled wall, appropriate framework should be installed to support the basins and units.
- Where units or worktops have to be cut-out for services, all raw edges MUST be sealed against water ingress.
Hinge Adjustment
Diagrams show hinge adjustment for Vertical (A), Lateral (B), and Horizontal (C) alignment. Text describes loosening specific screws (A or B) to adjust the door position and then retightening.
- A - Vertical: Loosen screw 'A' on all hinges. Adjust door and retighten screw.
- B - Lateral: Loosen screw 'B'. Adjust door and retighten screw.
- C - Horizontal: Loosen screw 'B' 1½ turn. Turn screw 'C' until door is positioned correctly and retighten screw 'B'.
Drawers Remove/Install
Diagrams illustrate drawer removal and installation.
- To Remove the Drawer: Follow step 'A' and remove the fastener, then follow step 'B'.
- To Install the Drawer: Follow step 'B' and then follow step 'A' to lock the fastener.
- Drawer position: If drawer position needs altering, follow step 'C' to adjust the screw.
Diagram description: Shows a drawer mechanism with labels A, B, C indicating removal, installation, and adjustment steps. Symbols like '2x' indicate quantity.
Tools Required for Installations
The following tools are typically required for installation:
- Spirit Level [Spirit Level Icon]
- Rubber Mallet [Rubber Mallet Icon]
- Pencil [Pencil Icon]
- Screwdrivers (Phillips and Flathead) [Screwdriver Icons]
- Drill with appropriate drill bits [Drill Icon]
- Caulking Gun / Sealant Gun [Sealant Gun Icon]
Note: ? For safety reasons, the unit must be secured to the wall using suitable fixings (pre-drilled holes are provided in the back panel of the unit).
When fitting a basin to a unit, a bead of silicone should be applied to the top edge of the basin unit to seal between the basin and unit.
Wall Hung Unit Installation
Note: Fixings are included in the box.
Please measure the 'L' distance between each bracket on the unit and 'H' (height) as per customer request. The standard height is 850mm (including basin height) from floor to wash basin.
Installation Steps:
- Diagram shows measuring the unit and marking wall positions.
- Diagram shows aligning brackets on the wall and unit, with measurements for 'L' and 'request height'.
- Diagram shows drilling holes in the wall and attaching brackets.
- Diagram shows attaching the unit to the wall brackets.
- Diagram shows installing the bottom shelf, with options for bracket positioning up to 12cm from each edge for a more hidden look.
- Diagram shows the completed wall-hung unit installation. A 24-hour waiting period is indicated, likely for sealant to cure.
Helper Note: [1 helper required] for some tasks.
Mirror Cabinet and Storage Unit Installation
Note: Plug screws with chrome covers are included in the box.
Please measure the 'L' and 'H' distances between each pre-drilled hole on the products. Fix them as per the following steps. The distance between the mirror cabinet and basin will be 300-400mm. The distance from the floor to the bottom of the storage unit is set as per customer requests.
Installation Steps:
- Diagram shows the mirror cabinet/storage unit and its dimensions.
- Diagram shows measuring and marking the wall for bracket placement, indicating 'distance L' and 'request height'.
- Diagram shows drilling holes and attaching mounting hardware to the wall.
- Diagram shows attaching the cabinet/unit to the wall brackets.
- Diagram shows adjusting the unit using adjustment screws (Z+, Z-) for precise alignment.
- Diagram shows the completed mirror cabinet/storage unit installation.
Helper Note: [1 helper required] for some tasks.