Redmi Note 13 5G User Manual

About SIM Card Usage

Do not insert non-standard SIM cards into the SIM card slot. The SIM card slot may be damaged. WARNING: Do not disassemble this device.

Dispose of this product correctly. This marking indicates that this product should not be disposed of with other household wastes across the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

Environmental statement can be found at: http://www.mi.com/en/about/environment/

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

To prevent possible hearing damage, do not listen at high volume levels for extended periods. For more important safety information, refer to the user manual at: http://www.mi.com/en/certification/

Important Safety Information

Read all safety information below before using your device:

• Using unauthorized cables, power adapters, or batteries may cause fire, explosion, electric shock, or other hazards and may damage the device.
• The operating temperature range for this device is 0°C to 40°C. Using this device outside this temperature range may damage the device.
• If your device has a built-in battery, do not attempt to replace the battery yourself to avoid damaging the battery or the device.
• Charge this device only with the included or an authorized cable and power adapter. Use only authorized accessories that are compatible with your device.
• After charging is complete, disconnect the adapter from the device and the power outlet. Do not charge the device for more than 12 hours.
• The battery must be recycled or disposed of separately from household waste. Improper handling of the battery may cause fire or explosion. Recycle or dispose of the device, its battery, and accessories in accordance with local regulations.
• Do not disassemble, strike, crush, or incinerate the battery. If the battery is deformed or damaged, stop using it immediately.
• Do not short-circuit the battery, as this may cause overheating, burns, or other injuries.
• Do not place the battery in an environment with high temperatures. Overheating may cause an explosion.
• Do not disassemble, strike, or crush the battery, as this may cause battery leakage, overheating, or explosion. Do not incinerate the battery, as this may cause fire or explosion.
• The user must not remove or replace the battery. Battery disassembly or repair must only be performed by an authorized repair center of the manufacturer.
• Keep the device dry.
• Do not attempt to repair the device yourself. If any part of the device is not functioning properly, contact Mi customer support or bring your device to an authorized service center.
• Connect other devices according to their user manuals. Do not connect incompatible devices to this device.
• For AC/DC adapters, the socket-outlet must be installed near the device and must be easily accessible.

Safety Statement

Update your phone’s operating system via the built-in software update feature, or visit one of our authorized service centers. Updating the software by other means may damage the device or lead to data loss, security issues, and other risks.

Disclaimer

This user manual is published by Xiaomi or its local affiliated company. Improvements and changes to this user manual necessitated by typographical errors, inaccuracies in current information, or improvements to programs and/or equipment may be made by Xiaomi at any time and without notice. However, such changes will be incorporated into new online editions of this user manual (see www.mi.com/global/service/userguide for details). All illustrations are for illustration purposes only and may not accurately represent the actual device.

Xiaomi Warranty Notice

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY BY COUNTRY, PROVINCE OR STATE. TO THE EXTENT PERMITTED BY LAW, XIAOMI DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU ARE ADVISED TO CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE.

This limited warranty applies only to the hardware components of the Xiaomi product (the “Product”) as supplied originally and does not apply to any software or other equipment that is owned by Xiaomi or third parties for which an end user license agreement or separate warranty or exclusion is provided or intended to apply.

Limited Product Warranty

Xiaomi warrants to the original purchaser that your Xiaomi Product will be free from defects in materials and workmanship under normal use during the Warranty Period. According to applicable law, the warranty period is one (1) year for the host unit, six (6) months for the removable battery and charger, one (1) year for the non-removable battery, three (3) months for earphones, if applicable, from the date of purchase. Notwithstanding the foregoing, Xiaomi does not exclude, limit or suspend the minimum statutory warranty period provided by applicable law.

Xiaomi does not warrant that the operation of the Product will be uninterrupted or error-free. Xiaomi will, at its option, repair or replace the Product with new or refurbished parts, or replace the Product with a new or refurbished product. In no event shall Xiaomi’s aggregate liability exceed the purchase price of the Product.

Remedies

If a hardware defect is found and Xiaomi receives a valid claim within the Warranty Period, Xiaomi will, at its option, (1) repair the Product at no charge, use new or refurbished replacement parts, (2) exchange the Product with a new or refurbished product, or (3) refund the purchase price of the Product, excluding any shipping and handling charges. These are your sole and exclusive remedies for any hardware defect.

Shipping and handling charges may apply, except where prohibited by applicable law. For any replacement hardware product, it will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period that may be applicable in your jurisdiction.

How to Obtain Warranty Service

In accordance with applicable laws, Xiaomi may require the customer to provide proof of purchase and the warranty card containing the IMEI of the Product. It is your responsibility to back up any data, software, or other materials you may have stored or preserved on the Product. It is likely that such data, software, or other materials will be lost or reformatted during service, and Xiaomi is not responsible for any such damage or loss.

Exclusions and Limitations

Unless otherwise stipulated by Xiaomi, this limited warranty applies only to the Product manufactured by Xiaomi or for Xiaomi and identifiable by the “Xiaomi” or “Mi” trademark, trade name, or the logo affixed to it.

This limited warranty does not apply to: (a) any damage caused by natural causes or acts of God, such as lightning strikes, tornadoes, floods, fires, earthquakes, or other external causes; (b) negligence; (c) commercial use; (d) any alteration or modification of any part of the Product; (e) damage caused by use with products not manufactured by Xiaomi; (f) damage caused by accident, abuse, or misuse; (g) damage caused by operating the Product outside the permitted or intended uses described by Xiaomi or with incorrect voltage or power supply; (h) damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Xiaomi, or (i) failure to follow instructions for using the Product.

The restoration and reinstallation of software programs and user data are not covered by this limited warranty. No Xiaomi reseller, agent, or employee is authorized to make any modification, extension, or addition to this limited warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.

Except to the extent prohibited by law or otherwise promised by Xiaomi, after-sales services shall be limited to the country or region of original purchase.

Products that were not properly imported and/or were not properly manufactured by Xiaomi and/or were not properly acquired from Xiaomi or a Xiaomi authorized reseller are not covered by these warranties. You may be entitled to warranties from the non-official seller from whom you purchased the product. Please contact the seller you purchased from for details. Current warranties do not apply to Hong Kong and Taiwan.

Implied Warranties

Except as prohibited by applicable law, all implied warranties (including warranties of merchantability and fitness for a particular purpose) shall be limited to the duration of this limited warranty. Some jurisdictions do not allow limitations on how long an implied warranty may last, so the above limitation may not apply to you.

Limitation of Damages

Except as prohibited by applicable law, Xiaomi shall not be liable for any incidental, indirect, special, or consequential damages, including but not limited to loss of profits, revenue, or data, damages resulting from any breach of express or implied warranty or condition, or under any other legal theory, even if Xiaomi has been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of special, incidental, or consequential damages, so the above limitation or exclusion may not apply to you.

Contact Information

For more information, please visit https://www.mi.com/global/service/warranty/. The after-sales service contact person may be any person in Xiaomi’s authorized service network, Xiaomi authorized distributors, or the end retailer who sold you the products. In case of doubt, please contact the relevant person whom Xiaomi can identify.

EU Regulations

Xiaomi Communications Co., Ltd. hereby declares that this GSM / GPRS / EDGE / UMTS / LTE mobile phone with Bluetooth and Wi-Fi 2312DRAABG is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.mi.com/en/certification

RF Exposure Information (SAR)

This device is in compliance with the SAR limits for the general population/uncontrolled exposure (specific absorption rate of 10-gram SAR for head and trunk, limit: 2.0 W/kg) specified in Council Recommendation 1999/519/EC, ICNIRP guidelines, and RED (Directive 2014/53/EU). During SAR testing, this device was set to transmit at its highest certified transmission power level in all tested frequency bands and placed in positions that simulate RF exposure during head use with no separation and body-worn use with a separation of 5 mm. Compliance with RF exposure in body-worn operation is based on a separation distance of 5 mm between the unit and the human body. This device should be worn at least 5 mm away from the body to ensure that the RF exposure level is in compliance with or below the stated level. When carrying the device close to your body, use an approved accessory such as a belt clip that does not contain metal parts and maintains the required separation distance of at least 5 mm. Compliance with RF exposure for body-worn accessories containing metal has not been tested and certified, and should therefore be avoided. Any accessory worn on the body must ensure the required separation distance of at least 5 mm is maintained between the device and the body.

SAR Certification Information (Highest SAR)

SAR Limit 10 g: 2.0 W/kg,

SAR Value: Head: 0.943 W/Kg, Body: 0.998 W/Kg (5 mm distance).

Frequency Bands and Power

This mobile phone offers the following frequency bands in EU countries only and the maximum radio frequency power:

• GSM 900: 35.5 dBm
• GSM 1800: 32.5 dBm
• WCDMA Band 1/8: 25.7 dBm
• LTE Band 1/3/7/8/20/28/38/40/41: 25.7 dBm
• Bluetooth: 20 dBm
• Wi-Fi 2.4 GHz band: 20 dBm
• Wi-Fi 5 GHz: 5150 to 5250 MHz: 23 dBm, 5250 to 5350 MHz: 20 dBm, 5470 to 5725 MHz: 20 dBm, 5725 to 5850 MHz: 14 dBm
• NFC: 13.56 MHz < 42 dBuA/m at 10 m

5G connectivity depends on country, operator, and user environment.

FCC Regulations

This mobile phone complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This mobile phone has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the device and receiver.
• Connect the device into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

RF Exposure Information (SAR)

This device meets government requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy. The exposure standard for wireless devices employs a unit of measurement known as the specific absorption rate, or SAR.

The SAR limit set by the FCC is 1.6 W/Kg. For body-worn operation, this device has been tested and meets FCC RF exposure guidelines for use with an accessory that contains no metal and is positioned at a minimum separation of 1.0 cm from the body. FCC RF exposure compliance for body-worn operation is based on a separation distance of 1.0 cm between the unit and the human body. This device should be worn at least 1.0 cm from your body to ensure RF exposure compliance. When carrying the device, use a belt clip or holster that does not contain metal parts and maintains the required separation distance of at least 1.0 cm. FCC RF exposure compliance for body-worn accessories containing metal has not been tested and certified, and should therefore be avoided. Any accessory worn on the body must maintain the required separation distance of at least 1.0 cm between the device and the body.

FCC Note

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Shielded cables must be used with this unit to ensure compliance with FCC Class B limits.

E-label

This device has an electronic label for certification information. To access it, go to Settings > About phone > Certification, or type “Certification” in the search bar in Settings.

Factory Reset Instructions

Path: Settings > About phone > Factory reset. You can quickly erase data on the device using “Factory reset”. Data to be erased include: Accounts, contacts, photos and videos, apps, backups, data on the SD card, and other items on this device.

Model: 2312DRAABG

2312 indicates that this product will be launched after December 2023.

Precautions

• Observe all applicable laws and regulations that restrict the use of mobile phones in specific cases and environments.
• Do not use the phone at gas stations, in explosive environments, or in potentially explosive atmospheres, such as areas where fuel is handled, on board ships below deck, or in facilities for the storage or transfer of flammable or combustible chemicals. Areas where the air contains chemicals or particles, such as grain, dust, or metal powders, are also included.
• Observe all posted signs that require a wireless device to be turned off, such as at hospitals or healthcare facilities, or any place where you are likely to be exposed to interference from radio devices.
• Turn off the mobile phone or wireless device when in areas where blasting operations are in progress, or in posted areas that require “two-way radio devices” or “electronic devices” to be shut off to prevent interference with blasting operations.
• Do not use the phone in operating rooms, emergency rooms, or intensive care units in hospitals. Comply with all hospital and medical device regulations and guidelines. Consult your doctor and the device manufacturer to determine if your phone’s operation may interfere with your medical device. To prevent potential pacemaker interference, maintain a 15 cm distance between your mobile phone and pacemaker. Use the phone on the ear opposite the pacemaker and do not carry the phone in your breast pocket. To prevent interference with medical devices, do not use the phone near hearing aids, cochlear implants, etc.
• Comply with airline safety regulations and turn off your phone if required by the airline.
• Use your phone in accordance with traffic laws and regulations when driving.
• Do not use the phone during a thunderstorm. It may be struck by lightning.
• Do not use the phone while it is charging.
• Do not use the phone in high-humidity locations, such as bathrooms. Doing so may cause electric shock, injury, fire, or charger damage.

Legal Information

This device may be operated in all EU member states. Observe national and local regulations where the device is used.

This device is restricted to indoor use when operating in the 5250 to 5350 MHz frequency range in the following countries: AT, BE, BG, HR, CY, CZ, DK, EE, FI, FR, DE, EL, HU, IE, IT, LV, LT, LU, MT, NL, PL, PT, RO, SK, SI, ES, SE, UK(NI), IS, LI, NO, CH, TR.

Wi-Fi connectivity (including Wi-Fi frequency bands, Wi-Fi standards, and other features approved in the IEEE Standard 802.11 specifications) may vary depending on regional availability and local network support. The feature may be added via OTA if possible.

2.4 GHz Band Restrictions:

Norway: This subsection does not apply to the geographical area within a 20 km radius of Ny-Ålesund city center.

Ensure that the power adapters used comply with applicable country regulations and international and regional safety standards.

Authorized Representative in EU

Name: Xiaomi Technology Netherlands B.V

Address: Prinses Beatrixlaan 582, 2595BM, The Hague, Netherlands

Manufacturer

Manufacturer: Xiaomi Communications Co., Ltd.

Manufacturer's Postal Address: #019, 9th Floor, Building 6, 33 Xi’erqi Middle Road, Haidian District, Beijing, China, 100085

Brand: Redmi Model: 2312DRAABG

© Xiaomi Inc. All rights reserved.

Importer

Importer: Mystical, a.s.

Address: Tomášikova 50/B 831 04 Bratislava, ICO 36280518