JBL Authentics 200 & 500 User Manual

Important Safety Instructions

Please confirm the line voltage before use:

The JBL Authentics speaker is designed for use with 100-240 V, 50/60 Hz AC power. Using a voltage not intended for the product may create a safety hazard and fire hazard, or cause damage to the unit. If you have any questions about the voltage requirements for your specific model or your local line voltage, please contact your retailer or customer service representative before plugging the unit into a wall outlet.

Do not use extension cords:

For safety reasons, use only the power cord supplied with the unit. It is recommended that you do not use extension cords with this product. As with all electrical devices, do not run the power cord under carpets or place heavy objects on the power cord. Damaged power cords should be immediately replaced by an authorized service center with cords that meet original factory specifications.

Handle the AC power cord with care:

When unplugging the power cord from an AC power outlet, always pull the plug; never pull the cord. If you intend to leave this speaker unused for an extended period, unplug the power cord from the AC power outlet.

Do not open the cabinet:

There are no user-serviceable components inside the product. Opening the cabinet will expose you to the risk of electric shock, and any modification to the product will void your warranty. If the unit accidentally gets wet, disconnect the AC power immediately and consult an authorized service center.

1. Introduction

Thank you for purchasing this JBL Authentics speaker. We recommend that you take a few minutes to read through this manual, which describes the product and includes step-by-step instructions for setup and getting started.

To get the most out of your product and for support, you may need to update the product software via the internet in the future. Please refer to the software update section of this manual to ensure your product has the latest software.

Design and specifications are subject to change without notice. If you have any questions about this speaker, its installation, or operation, please contact your retailer or customer service representative, or visit our website at: www.jbl.com.

1.1 JBL One App

With the JBL One app, you can:

• Easily connect the speaker to a Wi-Fi network;
• Set up your voice assistant;
• Connect to music streaming services*;
• Personalize audio settings;
• Manage and control the device;
• Enjoy Dolby Atmos® music through music streaming services (Authentics 500 only);
• Access other features.

To download the JBL One app, search for "JBL One" in the Apple App Store or Google Play Store.

Note: *Subscriptions may be required, but the JBL One app does not provide subscriptions.

1.2 Voice Control

With both Google Assistant and Amazon Alexa enabled, you can play your favorite music, control your smart home devices, and more, hands-free using only your voice. You can access both assistants on this device simultaneously.

Refer to "6. Voice Assistant" for instructions on how to set up and use your voice assistant.

2. What's in the Box

Open the package carefully and ensure that all the following parts are included. If any part is damaged or missing, do not use the product and contact your retailer or customer service representative.

Speaker:

• AUTHENTICS 500
• AUTHENTICS 200

Power Cord*:

*The number of power cords and plug types vary by region.

Product Information:

• JBL One

For more information, refer to "5.1 Connecting to Home Network" and "7.1 Playback via Home Network".

3. Product Overview

3.1 Front and Top Panel

Diagram Description: The front of the speaker features a grille with a distinctive quilted pattern. The top panel has several controls and indicators.

1) [Bluetooth Icon] (Bluetooth): Press this button to enter Bluetooth pairing mode.

2) Controls (Play/Pause, Next Track, Previous Track, Volume Knob):

• Press once to play or pause music.
• Press twice to skip to the next track.
• Press three times to skip to the previous track.
• (Volume Knob): Rotate clockwise or counterclockwise to increase or decrease the volume.

3) [Moment Icon] (Moment): Press this button to directly access your personalized music playlists and speaker settings in the JBL One app.

4) Voice Assistant Status LED: Indicates the status of the voice assistant.

*To turn off Alexa alarms, timers, or other notifications, press the [Microphone Mute Button] on the speaker.

5) Tone Control:

• TREBLE (Treble): Rotate clockwise or counterclockwise to increase or decrease the treble level.
• BASS (Bass): Rotate clockwise or counterclockwise to increase or decrease the bass level.

6) Status Indicator Light: Indicates system status.

Voice Assistant Notifications:

7) Microphone: Used for voice control and auto-tuning.

3.2 Back Panel

Diagram Description: The back panel features several ports for connectivity and power.

1) POWER: Connect to power using the supplied power cord.

2) USB: USB port for software updates (for technical personnel only). In US versions, it can be used to connect a USB storage device to play MP3 files.

3) AUX: Connect to an audio output on an external device using a 3.5 mm audio cable.

4) ETHERNET: Connect to your home network using an Ethernet cable.

5) Voice Assistant Microphone: Slide the switch to turn the microphone on or off.

• [Microphone Mute Icon] Microphone Muted
• [Microphone Unmute Icon] Microphone Unmuted

4. Powering On

4.1 Connecting Power

Connect the speaker to power using the supplied power cord.

→ The speaker will turn on and automatically enter Wi-Fi setup mode.

Diagram Description: Illustration showing the speaker connected to a power outlet via the power cord.

4.2 Auto Standby

If the speaker is left unused for more than 10 minutes, it will automatically switch to standby mode.

4.3 Auto Wake

In standby mode, the speaker will automatically wake up when:

• Any button on the speaker is pressed;
• The speaker is connected to your home network and controlled via the JBL One app for settings and playback;
• The speaker is connected to your home network and woken up via an enabled voice assistant;
• The speaker is connected to your home network and audio is streamed to the speaker via a supported streaming service enabled in the JBL One app;
• An audio cable is plugged into the speaker, and music playback is started from the external device connected via the audio cable.

5. Connectivity

5.1 Connecting to Home Network

Connect the speaker to your network using Wi-Fi or an Ethernet cable. When you register Google Assistant and Amazon Alexa, you can get hands-free help or control your smart home devices using your voice. This also enables Chromecast built-in, Alexa Multi-Room Music, and Alexa Cast. Alternatively, use the JBL One app and supported streaming services (AirPlay and Spotify Connect) to stream music from your smartphone or tablet to the speaker (refer to "7.1 Playback via Home Network").

5.1.1 Wi-Fi Connection to Home Network

Diagram Description: Visuals showing the speaker, a smartphone/tablet, and a Wi-Fi router.

1. Connect the speaker to power.

→ (Slowly Blinking White): The speaker enters Wi-Fi setup mode.

2. Connect your Android™ or iOS device to your home Wi-Fi network. Download the JBL One app.

3. Launch the JBL One app. Follow the app instructions to complete the setup.

• (Solid Green): The speaker is discovered by the JBL One app.
• (Solid White): The speaker is connecting to your home network.
• You can stream music from the JBL One app or from streaming services enabled in the JBL One app (refer to "7.1 Playback via Home Network").

Notes:

• Ensure your speaker is connected to the same Wi-Fi network as your Android or iOS device.
• If your speaker is not discovered by the JBL One app, press and hold the [Bluetooth Button] and [Power Button] for more than 10 seconds to re-enter Wi-Fi setup mode.
• To enable Chromecast built-in, Alexa Multi-Room Music, and Alexa Cast, register Google Assistant and Amazon Alexa in the Google Home app and Amazon Alexa app, respectively.

5.1.2 Wired Connection to Home Network via Ethernet Cable (Optional)

Diagram Description: Illustration showing the speaker connected to a router via an Ethernet cable.

1. Connect the speaker to your home network using an Ethernet cable (not supplied).

2. Download and launch the JBL One app on your Android or iOS device for music streaming and control.

Notes:

• You can rename the speaker in the JBL One app on your Android or iOS device.
• On your iOS device, add the speaker to the Apple Home app and manage it alongside other AirPlay 2-compatible speakers.
• On your iOS device, if the speaker has been added to your home network, you can initiate AirPlay streaming from AirPlay-compatible apps (refer to "7.1.3 Playback via AirPlay").
• The availability of online music streaming services varies by country/region.
• Some features require subscriptions or services that are not available in all countries.

5.2 Connecting to Bluetooth Devices

Connect the speaker to Bluetooth devices such as smartphones, tablets, and laptops via Bluetooth.

Diagram Description: Illustrations showing the speaker's Bluetooth connection status and pairing process on a smartphone.

5.2.1 Connecting Bluetooth Devices

1. To select the Bluetooth source, press the [Bluetooth Button].

→ (Blinking White): Ready for Bluetooth pairing.

2. Enable Bluetooth on your Bluetooth device and search for "JBL Authentics 200" or "JBL Authentics 500" within three minutes.

→ (Solid White): Connection successful.

Notes:

• Ensure your speaker is connected to the same Wi-Fi network as your Android or iOS device.
• If your speaker is not discovered by the JBL One app, press and hold the [Bluetooth Button] and [Power Button] for more than 10 seconds to re-enter Wi-Fi setup mode.
• To enable Chromecast built-in, Alexa Multi-Room Music, and Alexa Cast, register Google Assistant and Amazon Alexa in the Google Home app and Amazon Alexa app, respectively.

5.2.2 Reconnecting Last Paired Device

When the speaker enters standby mode, your Bluetooth device is retained as a paired device. The next time you switch to the Bluetooth source, the speaker will automatically reconnect to the last used device.

5.2.3 Connecting to Another Bluetooth Device

1. In the Bluetooth source, press the [Bluetooth Button].

→ The speaker will enter Bluetooth pairing mode.

2. Follow step 2 in "5.2.1 Connecting Bluetooth Devices".

Notes:

• This speaker supports multi-point connection. You can pair a second Bluetooth device without disconnecting the first.
• If the distance between the speaker and the Bluetooth device exceeds 33 feet (10 meters), the Bluetooth connection may be lost.
• Electronic devices may cause radio interference. The speaker should be kept away from devices that generate electromagnetic waves, such as microwave ovens or wireless LAN devices.
• Voice commands are not supported in Bluetooth mode.

5.3 Connecting to External Audio Devices

Diagram Description: Illustration showing the speaker connected to an external audio source via a 3.5mm audio cable.

Connect the speaker to an external audio device by connecting one end of a 3.5 mm audio cable (sold separately) to the AUX jack on the speaker and the other end to the audio output jack on the audio device.

Notes:

• After connecting the audio cable, ensure that music is not playing via Wi-Fi or Bluetooth to start music playback via the audio cable.

6. Voice Assistant

6.1 Setting up Voice Assistant

Use the JBL One app on your Android or iOS device to set up Google Assistant, Alexa, or both.

Set up your voice assistant as prompted immediately after connecting the speaker to your home network (refer to "5.1 Connecting to Home Network").

If the speaker is connected to your home network but voice assistant setup is not complete, follow these steps:

Diagram Description: Screenshots of the JBL One app showing the "My Products" screen, selecting the speaker, and the "Voice assistants" setup screen with options for Google Assistant and Amazon Alexa.

Note: Ensure your Android or iOS device is connected to the same Wi-Fi network as the speaker.

6.2 Talking to Voice Assistant

When using both voice assistants, simply ask Google Assistant or Alexa to play music, get answers, manage your daily tasks, and control smart home devices.

Diagram Description: Illustration showing the speaker with its microphone and status LED, and a smartphone with voice assistant interaction.

1. Ensure the speaker is correctly connected to your home network and the microphone is turned on.

2. Simply say "Hey Google" or "Alexa" to begin.

Examples:

• "Hey Google, play some music"
• "Alexa, turn up the volume"
• "Alexa, set a timer for 15 minutes"
• "Hey Google, stop"

3. To pause voice assistant interaction, mute the microphone (5). To resume interaction with the voice assistant, unmute the microphone (5).

Notes:

• For more information about Google Assistant and Amazon Alexa, visit assistant.google.com or the Amazon Alexa app.
• If you have set up Alexa or Google Assistant, but the microphone on the speaker is muted, the voice assistant will not respond to voice commands until you unmute the microphone.

7. Playback

Notes:

• To enable Chromecast built-in, Alexa Multi-Room Music, and Alexa Cast, register Google Assistant and Amazon Alexa in the Google Home app and Amazon Alexa app, respectively.
• The speaker supports audio streaming, but not video streaming.
• If you start music playback on a second connected device during music streaming via Chromecast built-in, Alexa Multi-Room Music, Alexa Cast, AirPlay, Bluetooth, or other streaming services enabled in the JBL One app, music playback on the currently connected device will pause.
• During AirPlay, music playback will pause when the speaker switches between home Wi-Fi and wired networks, and will resume after a few minutes depending on broadband bandwidth conditions. For connection to your home wired network, refer to "5.1 Connecting to Home Network".

7.1 Playback via Home Network

Before you start, ensure:

• Your Android or iOS device and the speaker are connected to the same Wi-Fi network for music service streaming and control (refer to "5.1 Connecting to Home Network").

7.1.1 Playback via JBL One App

Stream audio to the speaker from enabled music services via the JBL One app.

Diagram Description: Screenshots of the JBL One app showing music selection and playback controls.

1. On your Android or iOS device:

• Launch the JBL One app, browse available music streaming services to select music, and then start streaming music to the connected speaker.

2. On the speaker:

• Press the [Moment Button] to access your presets.

Note: *Subscriptions may be required, but the JBL One app does not provide subscriptions.

7.1.2 Playback via Chromecast built-in

Stream audio from your Android or iOS device to the speaker via Chromecast built-in.

Diagram Description: Screenshots showing the JBL One app setup for Chromecast and the casting process within a music app.

1. On your Android or iOS device:

a) Launch the JBL One app and confirm that you have enabled Chromecast built-in.

b) In a Chromecast-enabled app, play music, tap the cast icon [Cast Icon], and select the connected speaker.

2. To end music playback, switch to another source.

7.1.3 Playback via AirPlay

Stream audio from your iOS device to the speaker via AirPlay.

Diagram Description: Screenshots showing the iOS Control Center with AirPlay selection.

1. On your iOS device:

• To access the Control Center on your iOS device, swipe down from the top-right corner. Tap the [AirPlay Icon] to select the connected speaker, then start streaming audio from the app.

2. To end music playback, switch to another source.

7.1.4 Playback via Alexa Cast

After connecting the speaker to Alexa Cast, you can stream music from your Amazon Music library to the speaker.

Diagram Description: Screenshots showing the JBL One app setup for Amazon Alexa and the Amazon Music app.

1. On your Android or iOS device:

• Launch the JBL One app and confirm that you have enabled Amazon Alexa.

2. Launch the Amazon Alexa app to start music playback.

• Open the Amazon Music app to access your Amazon Music library.
• Ensure playback starts from the same Alexa account enabled in the JBL One app. Refer to the Amazon Alexa app for more details.

7.1.5 Dolby Atmos Music Playback

The Authentics 500 supports Dolby Atmos sound. When playing Dolby content during Wi-Fi streaming, Dolby Atmos is automatically applied for a truly immersive 3D surround sound experience.

Diagram Description: Image indicating Dolby Atmos support for Authentics 500.

Notes:

• To enjoy Dolby Atmos on TIDAL, a TIDAL HiFi Plus subscription is required.
• Dolby Atmos music is not supported on Authentics 200.

7.1.6 Multi-room Playback

With multi-room playback, you can stream music from your Android or iOS device to multiple Chromecast-enabled, AirPlay, or Alexa speakers.

Chromecast built-in

1. Set up Google Assistant with Chromecast built-in in the Google Home app. Using this app, connect multiple Chromecast-enabled speakers to the same network, assign them to different rooms, and create groups as needed.

2. Use a Chromecast-enabled app on your smartphone or tablet.

3. Play music. Tap the [Cast Icon] and select the grouped speakers.

Notes:

• To create multi-room speaker groups in the Google Home app, ensure all speakers are connected to the same home network and use the same Google login. Refer to the Google Home app for more details.
• Depending on your local network bandwidth, you can stream music to up to 6 Chromecast-enabled speakers.

AirPlay

Diagram Description: Screenshots showing AirPlay selection in iOS Control Center and grouping speakers.

1. Access the Control Center on your iOS device.

2. Tap the [AirPlay Icon] to select multiple connected speakers as needed.

3. Start streaming audio from the app.

Alexa Multi-Room Music:

1. Ensure you have enabled Amazon Alexa on the speaker via the JBL One app.

Diagram Description: Screenshots showing JBL One app setup for Amazon Alexa.

2. Create a multi-room music group for the speaker using the Amazon Alexa app. Refer to the Amazon Alexa app for more details.

Notes:

• To create multi-room music groups in the Amazon Alexa app, ensure all devices are connected to the same home network and use the same Alexa login. Refer to the Amazon Alexa app for more details.

7.2 Playback from Bluetooth Source

Stream audio from your Bluetooth device to the speaker via Bluetooth.

Diagram Description: Illustration showing the speaker and a Bluetooth device playing music.

1. Ensure your speaker is correctly connected to the Bluetooth device (refer to "5.2 Connecting to Bluetooth Devices").

2. To select the Bluetooth source, press the [Bluetooth Button].

3. Start audio playback on the Bluetooth device.

• Alternatively, press the [Play/Pause Button] on the speaker to control playback.

Notes:

• Music streaming via Bluetooth will be paused when music streaming via Wi-Fi starts.

7.3 Controlling Music Playback

You can control music playback when streaming music via the JBL One app, Chromecast built-in, Alexa Multi-Room Music, Alexa Cast, AirPlay, or Bluetooth.

Diagram Description: Icons for play/pause, next track, previous track, and volume control.

• Press once to play or pause music.
• Press twice to skip to the next track.
• Press three times to skip to the previous track.
• Rotate the volume knob clockwise or counterclockwise to increase or decrease the volume.

Notes:

• Music control is not available in AUX mode.

7.4 Playback from AUX Source

Listen to music played on an external audio device using a 3.5 mm audio cable through the speaker.

Diagram Description: Illustration showing the speaker connected to an external audio source via a 3.5mm audio cable.

1. Ensure your speaker is correctly connected to the external audio device (refer to "5.3 Connecting to External Audio Devices").

2. Ensure that music streaming via Bluetooth and home network on the speaker has been paused.

3. Start audio playback on the external audio device.

4. Adjust the volume on the external audio device or the speaker.

Notes:

• If the external audio device has no audio output, try disconnecting and reconnecting the audio cable.

8. Settings

8.1 Sound Settings

8.1.1 Tone Control

You can adjust equalizer (EQ) settings to customize the sound using the JBL One app or the knobs on the speaker.

Option 1: On the Speaker:

Diagram Description: Image showing the speaker's top panel with TREBLE and BASS knobs.

Preset EQ Settings

Option 2: Via the App:

Diagram Description: Screenshots of the JBL One app showing the Equalizer settings for Bass, Mid, and Treble.

Note: Sound settings in the app and on the speaker will synchronize.

8.1.2 Self-Tuning

To optimize the sound experience for your unique listening environment, the speaker will automatically start self-tuning when you connect the speaker to power and start music playback on the speaker. Self-tuning takes three minutes. If music playback stops before self-tuning is complete, self-tuning will continue when you start music playback again.

Note: Automatic self-tuning is disabled when the microphone is muted.

8.2 Software Update

When the speaker is connected to the internet via your home network, the speaker's software will automatically update to the latest version.

8.3 Factory Reset

On the speaker, press and hold the [Bluetooth Button] and [Moment Button] for more than 10 seconds to restore the factory programmed default settings. After a factory reset, the speaker will automatically turn off and restart.

Diagram Description: Illustration showing the speaker with buttons to press for factory reset.

9. Product Specifications

Authentics 200

General Specifications

• Model: Authentics 200
• Acoustic System: Stereo 2.0
• Power: 100-240 V AC, ~ 50/60 Hz
• Total Speaker Power Output (Max. with THD 1%): 90 W
• Transducers: 2 x 25mm tweeters + 1 x 5" woofer
• Network Standby Power: <2.0 W
• Operating Temperature: 0°C - 45 °C

Audio Specifications

• Frequency Response: 50 Hz - 20 kHz (-6 dB)
• Audio Inputs: 1 x Audio input, Bluetooth/Wi-Fi, Ethernet, and USB (USB playback available in US version. For other versions, USB is for service only.)

USB Specifications

• USB Connector: Type C
• USB Rating: 5V DC, 1A

Wireless Specifications

• Bluetooth Version: 5.3
• Bluetooth Profiles: A2DP 1.3.2, AVRCP 1.5
• Bluetooth Transmitter Frequency Range: 2400 MHz - 2483.5 MHz
• Bluetooth Transmitter Power: <17 dBm
• Wi-Fi Network: IEEE 802.11 a/b/g/n/ac/ax (2.4 GHz/5 GHz)
• 2.4G Wi-Fi Transmitter Frequency Range: 2412-2472 MHz (2.4 GHz ISM Band, 11 channels for US, 13 channels for Europe and others)
• 2.4G Wi-Fi Transmitter Power: <20 dBm
• 5G Wi-Fi Transmitter Frequency Range: 5.15-5.35 GHz, 5.470-5.725 GHz, 5.725-5.825 GHz
• 5G Wi-Fi Transmitter Power: <23 dBm

Dimensions

• Dimensions (W x H x D): 266.3 x 171.7 x 167.4 mm / 10.48" x 6.76" x 6.59"
• Weight: 3.12 kg / 6.88 lbs
• Package Dimensions (W x H x D): 319 x 254 x 218 mm / 12.6" x 10" x 8.6"
• Package Weight: 4.15 kg / 9.1 lbs

Authentics 500

General Specifications

• Model: Authentics 500
• Acoustic System: 3.1 and Dolby Atmos Music
• Power: 100-240 V AC, ~ 50/60 Hz
• Total Speaker Power Output (Max. with THD 1%): 270 W
• Transducers: 3 x 25mm Al dome tweeters + 3 x 2.75" midrange drivers + 1 x 6.5" subwoofer
• Network Standby Power: <2.0 W
• Operating Temperature: 0°C - 45 °C

Audio Specifications

• Frequency Response: 40 Hz - 20 kHz (-6 dB)
• Audio Inputs: 1 x Audio input, Bluetooth/Wi-Fi, Ethernet, and USB (USB playback available in US version. For other versions, USB is for service only.)

USB Specifications

• USB Connector: Type C
• USB Rating: 5V DC, 1A

Wireless Specifications

• Bluetooth Version: 5.3
• Bluetooth Profiles: A2DP 1.3.2, AVRCP 1.5
• Bluetooth Transmitter Frequency Range: 2400 MHz - 2483.5 MHz
• Bluetooth Transmitter Power: <17 dBm
• Wi-Fi Network: IEEE 802.11 a/b/g/n/ac/ax (2.4 GHz/5 GHz)
• 2.4G Wi-Fi Transmitter Frequency Range: 2412-2472 MHz (2.4 GHz ISM Band, 11 channels for US, 13 channels for Europe and others)
• 2.4G Wi-Fi Transmitter Power: <20 dBm
• 5G Wi-Fi Transmitter Frequency Range: 5.15-5.35 GHz, 5.470-5.725 GHz, 5.725-5.825 GHz
• 5G Wi-Fi Transmitter Power: <23 dBm

Dimensions

• Dimensions (W x H x D): 447 x 240 x 255.7 mm / 17.60" x 9.45" x 10.07"
• Weight: 7.8 kg / 17.20 lbs
• Package Dimensions (W x H x D): 526 x 326 x 325 mm / 20.7" x 12.8" x 12.8"
• Package Weight: 11.4 kg / 25.1 lbs

10. Troubleshooting

Do not attempt to service this product yourself. If you encounter problems while using this product, check the following points before requesting service.

For more troubleshooting tips, visit the support pages at https://product.jbl.com/AUTHENTICS-200.html or https://product.jbl.com/AUTHENTICS-500.html.

System

The unit does not turn on.

• Check if the power cord is connected to power and the speaker.

The speaker does not respond to button presses.

• Disconnect and reconnect the power cord.

Bluetooth

The device cannot connect to the speaker.

• Check if Bluetooth is enabled on the device.
• If the speaker has been paired with another Bluetooth device, re-enter Bluetooth pairing mode (refer to "5.2.3 Connecting to Another Bluetooth Device").

Poor sound quality from the connected Bluetooth device.

• Poor Bluetooth reception. Move the source device closer to the speaker, or remove any obstacles between the source device and the speaker.

Wi-Fi

Cannot connect to Wi-Fi.

• Ensure Wi-Fi is turned on.
• Ensure the correct network is selected and the correct password is entered.
• Ensure your router or modem is turned on and within range.
• In your router settings, ensure the security type is set to WPA2 or Automatic.
• Ensure your speaker is connected to the same wireless network as your smartphone or tablet.
• If you have difficulty setting up Wi-Fi, press and hold the [Bluetooth Button] and [Moment Button] on the speaker until the status indicator slowly blinks white.

Voice Assistant

No response to voice commands.

• Confirm that the speaker is connected to your home network (refer to "5.1 Connecting to Home Network").
• Confirm that voice control is enabled using the correct wake word (refer to "6.2 Talking to Voice Assistant").
• Depending on the speaker's location, environmental conditions may prevent the speaker from detecting voice commands. Avoid placing the speaker in noisy locations, or in areas with strong drafts or echoes (sound reflections).
• Ensure the built-in microphone is not muted or covered.
• Move the speaker closer to the microphone.

Playback

AirPlay

AirPlay cannot find the speaker for streaming music.

• Update the software on your Apple device to the latest version: iOS 13.4 or later, macOS 10.15.4 or later, or tvOS 14.3.
• Ensure your Apple device is connected to the same network as the speaker.
• For PCs running iTunes for Windows, you can stream music from your PC to the speaker via Bluetooth.

Music playback does not proceed smoothly when the sound source switches from Bluetooth to Chromecast built-in, AirPlay, or Alexa.

• The quality of audio casting and playback depends on the traffic and coverage of the network connecting the speaker and the casting device (e.g., phone, tablet, PC).

The speaker is in "Offline" status in the Amazon Alexa app, or playback issues related to Alexa MRM occur.

• To restore the speaker, press and hold the [Bluetooth Button] and [Moment Button] for more than 10 seconds to restore the speaker to its factory default settings.

No music playback when the sound source switches from Bluetooth to the audio input.

• Disconnect and reconnect the 3.5 mm audio cable to the speaker.

No Dolby Atmos height effect

• Enjoy Dolby Atmos sound effects during Wi-Fi streaming. Audio streaming via Bluetooth does not support Dolby Atmos.
• Dolby Atmos music is not supported on Authentics 200.

11. Trademarks

Bluetooth®

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by HARMAN International Industries, Incorporated is under license. Other trademarks and trade names are those of their respective owners.

Wi-Fi 6 CERTIFIED™

Wi-Fi CERTIFIED 6™ and the Wi-Fi CERTIFIED 6™ Logo are trademarks of Wi-Fi Alliance®.

Spotify

Use your phone, tablet or computer as a remote control for Spotify. Go to spotify.com/connect to learn how. The Spotify Software is subject to third party licenses found here: https://www.spotify.com/connect/third-party-licenses.

Dolby Atmos

Dolby, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 2012-2021 Dolby Laboratories. All rights reserved.

Hey Google

Google, Android, Google Play, and Chromecast built-in are trademarks of Google LLC. Google Assistant is not available in certain languages and countries. Availability and performance of certain features, services, and applications are device and network dependent and may not be available in all areas.

Alexa built-in

Amazon, Alexa and all related marks are trademarks of Amazon.com, Inc. or its affiliates. Alexa is not available in all languages and countries.

Works with Apple AirPlay

Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards. Apple, and AirPlay are trademarks of Apple Inc., registered in the U.S. and other countries. To control this AirPlay 2-enabled speaker, iOS 13.4 or later is required.

12. Open Source License Notice

This product contains open source software licensed under the GPL. For your convenience, the source code and related build version information are also available at: https://harman-webpages.s3.amazonaws.com/Harman_One_OS_A_package_license_list.htm.

If you have any other questions regarding the open source software in the product, please feel free to contact us:

Harman Deutschland GmbH
HATT: Open Source, Gregor Krapf-Gunther, Parkring 3
85748 Garching bei Munchen, Germany
or OpenSourceSupport@Harman.com.