Reolink Lumus Operational Instruction

What's in the Box

• [Reolink Lumus Camera]
• [Power Adapter]
• [Camera Bracket]
• [Mounting Template]
• [Reset Needle]
• [Surveillance Sign with 24 Hour Video Surveillance]
• [Quick Start Guide Document]
• [Pack of Screws]

Camera Introduction

This section details the components of the Reolink Lumus camera:

• Speaker: For audio output.
• Power Cable: Connects the camera to power.
• Spotlight: Integrated light for illumination.
• Status LED: Indicates camera status.
  • Blinking: WiFi Connection failed.
  • On: Camera is starting up / WiFi Connection succeeded.
• Lens: Captures the video feed.
• Daylight Sensor: Detects ambient light levels.
• Built-in Mic: For audio input.
• PIR Motion Sensor: Detects motion using infrared.
• Micro SD Card Slot: For local storage.
• Reset Button: Press for more than five seconds to restore the device to default settings. Ensure the rubber plug is kept closed firmly.

Set up the Camera

To set up your Reolink Lumus camera, download and launch the Reolink App or Client software and follow the on-screen instructions for initial setup.

On Smartphone

Scan the QR code to download the Reolink App.

[QR Code Placeholder for Reolink App Download]

Available on the App Store | Get it on Google Play

On PC

Download the Reolink Client software from: reolink.com/support/app-client/

Installation Guide

Follow these guidelines for optimal camera placement and mounting:

• Install the camera 2-3 meters (7-10 ft) above the ground. This height maximizes the detection range of the PIR motion sensor.
• For better motion detection performance, please install the camera angularly.

NOTE: If a moving object approaches the PIR sensor vertically, the camera may fail to detect motion.

Installation Diagram: Shows recommended mounting height of 2-3 meters and PIR detection distance of 2-7 meters, with the camera mounted at an angle (θ) for optimal performance.

Mount the Camera

1. Rotate to separate parts from the bracket. [Diagram showing separation of bracket parts]
2. Drill holes in accordance with the mounting hole template and screw the base of the bracket onto the wall. Next, attach the other part of the bracket onto the base. [Diagram showing drilling holes, attaching bracket base, and then the other bracket part]
3. Fasten the camera to the bracket by turning the screw identified in the following chart anticlockwise. [Diagram showing camera being fastened to bracket]

Adjust the camera angle to get the best field of view.

Secure the camera by turning the part on the bracket identified in the chart clockwise.

NOTE: To adjust the camera angle, please loosen the bracket by turning the upper part anticlockwise.

Important Notes on Reducing False Alarms

To minimize false alarms, please adhere to the following guidelines:

• Do not face the camera towards any objects with bright lights, including sunshine or bright lamp lights.
• Do not place the camera near any outlets, including air conditioner vents, humidifier outlets, or heat transfer vents of projectors.
• Do not install the camera at places with strong winds.
• Do not face the camera towards a mirror.
• Keep the camera at least 1 meter away from any wireless devices, including WiFi routers and phones, to avoid wireless interference.

Troubleshooting

IP Cameras Is Not Powering On

If your camera is not powering on, try the following solutions:

• Plug the camera into another power outlet.
• Use another 5V power adapter to power up the camera.

If these solutions do not work, please contact Reolink Support at support@reolink.com.

Failed to Scan QR Code on the Phone

If the camera failed to scan the QR code on your phone, try the following solutions:

• Remove the protective film from the camera lens.
• Wipe the camera lens with a dry paper, towel, or tissue.
• Vary the distance (about 30cm) between your camera and the mobile phone to allow the camera to focus better.
• Try to scan the QR code under sufficient lighting.

If these solutions do not work, please contact Reolink Support at support@reolink.com.

WiFi Connection Failed During Initial Setup

If the camera fails to connect to WiFi, try the following solutions:

• Please ensure the WiFi band is 2.4GHz; the camera does not support 5GHz.
• Please ensure you have entered the correct WiFi password.
• Place your camera close to your router to ensure a strong WiFi signal.
• Change the encryption method of the WiFi network to WPA2-PSK/WPA-PSK (safer encryption) on your router interface.
• Change your WiFi SSID or password and ensure that the SSID is within 31 characters and the password is within 64 characters.
• Set your password using only characters available on the keyboard.

If these solutions do not work, please contact Reolink Support at support@reolink.com.

Specifications

Video & Audio

• Video Resolution: 1080p HD at 15 frames/sec
• Field of View: Horizontal: 100°, Vertical: 54°
• Night Vision: Up to 10m (33 ft)
• Audio: Two-way audio

Smart Alarm

• Mode: Motion Detection + PIR Detection
• PIR Detection Angle: 100° horizontal
• Audio Alert: Customized voice-recordable alerts
• Other Alerts: Instant email alerts and push notifications

General

• Power: 5V/2A
• WiFi Frequency: 2.4 GHz
• Operating Temperature: -10°C to 55°C (14°F to 131°F)
• Weather resistance: IP65 certified weatherproof
• Size: 99 x 91 x 60 mm
• Weight: 185g (6.5 oz)

Notification of Compliance

FCC Compliance Statement

This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For more information, visit: reolink.com/fcc-compliance-notice/.

CE Simplified EU Declaration of Conformity

Reolink declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.

Correct Disposal of This Product

This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

Limited Warranty

This product comes with a 2-year limited warranty that is valid only if purchased from Reolink Official Store or a Reolink authorized reseller. Learn more: reolink.com/warranty-and-return/.

NOTE: We hope that you enjoy your new purchase. But if you are not satisfied with the product and plan to return it, we strongly suggest that you reset the camera to factory default settings and take out the inserted SD card before returning.

Terms and Privacy

Use of the product is subject to your agreement to the Terms of Service and Privacy Policy at reolink.com. Keep out of the reach of children.

End User License Agreement

By using the Product Software that is embedded on the Reolink product, you agree to the terms of this End User License Agreement (“EULA”) between you and Reolink. Learn more: reolink.com/eula/.

ISED Radiation Exposure Statement

This equipment complies with RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

OPERATING FREQUENCY (maximum transmitted power): 2412MHz-2472MHz (17dBm)