NINJA DUALBREW PRO SPECIALTY COFFEE SYSTEM

IMPORTANT SAFEGUARDS

READ ALL INSTRUCTIONS BEFORE USE. HOUSEHOLD USE ONLY.

Read all instructions before using your NINJA DUALBREW PRO COFFEE SYSTEM.

When using electrical appliances, basic safety precautions should always be followed, including the following:

General Precautions

1. To eliminate a choking hazard for young children, discard all packaging materials immediately upon unpacking.
2. This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
3. To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT force into outlet or try to modify to fit.
4. Keep the appliance and its cord out of reach of children. DO NOT allow the appliance to play or be used by children. Close supervision is necessary when used near children.
5. To protect against fire, electric shock, and injury to persons, DO NOT immerse cord, plugs, or body of machine in water or other liquid.
6. NEVER carry the appliance by the power cord or pull it to disconnect from electrical socket; instead grasp the plug and pull to disconnect.
7. DO NOT operate any appliance with a damaged cord or plug, or after the appliance malfunctions, or has been dropped or damaged in any manner. Contact a Service Center.
8. For household and countertop use only. DO NOT let the power cord hang over the edge or touch hot surfaces such as the stove.
9. NEVER use socket below counter.
10. To avoid risk of fire, electrical shock, or damage to the brewer, DO NOT use brewer in an appliance garage or under a wall cabinet.
11. To disconnect when not in use and before cleaning, turn off and then unplug from outlet.
12. Turn off and allow to cool before putting on or taking off parts, and before cleaning the appliance.

Operating Notice

13. The use of an accessory not recommended by the manufacturer may create an overflow condition and scalding hazard, or result in fire, electric shock, or personal injury.
14. ALWAYS use appliance on a clean, dry, level surface.
15. DO NOT place on or near a hot gas or electric burner or in a heated oven.
16. DO NOT use this appliance for anything other than its intended use.
17. DO NOT use outdoors.
18. DO NOT touch hot surfaces. Use handles or knobs.
19. To avoid contact with steam and hot surfaces, DO NOT reach across top of brewer to froth.
20. ALWAYS place a vessel, carafe or cup beneath the brew basket to receive the brewed coffee.
21. DO NOT open brew chambers during brew cycle and cleaning cycle. Scalding may occur.
22. DO NOT remove the vessel, carafe or cup while the appliance is running without the Drip Stop in the closed position. Return the vessel, carafe or cup quickly and open the Drip Stop to continue the brew.
23. DO NOT fill water reservoir with anything other than water, as other liquids may damage your brewer.
24. DO NOT overfill the water reservoir. Fill water only to the Full line.
25. Keep lid on water reservoir when brewing.
26. DO NOT run the appliance without water.
27. DO NOT brew ground coffee without a #4 paper cone filter or a permanent filter installed in the brew basket.
28. Exceeding maximum Coffee Measurement Chart capacity may cause overflow. DO NOT use fine or espresso ground coffee.

Ninja Pod Adapter Precautions

27. DO NOT put fingers inside Ninja Pod Adapter. There are three sharp needles that puncture the pod top and one needle that punctures the pod bottom.
28. Only use capsules/pods intended for this appliance. If the capsule/pod does not fit, do not force it into the appliance.

Carafe Precautions

29. The carafe is designed for use with this appliance only. DO NOT place carafe on or near a hot gas or electrical burner, or in a heated oven.
30. DO NOT use a cracked or scratched carafe or a carafe that has a loose or weakened handle.
31. DO NOT place carafe in microwave.
32. DO NOT drink directly from the carafe. Liquid from the carafe may be very hot.
33. DO NOT use the carafe to store food when not in use.
34. Ensure the carafe is completely empty before starting a cleaning or brewing cycle. Starting a cycle with water, coffee, or tea in the carafe will cause an overflow.
35. DO NOT clean carafe with abrasive cleaners, steel wool pads, or other abrasive materials.
36. DO NOT set a hot carafe on a wet or cold surface.
37. DO NOT expose carafe to extreme temperature changes.

Care & Maintenance Notice

38. Allow the appliance to cool before removing any parts and before cleaning.
39. To prevent illness from bacterial growth in the appliance, follow all cleaning instructions in the Care & Maintenance section of this Owner's Guide.
40. Clean the system on a weekly basis.
41. If the product is not operating properly, visit ninjakitchen.com or Contact a Service Center.
42. Cleaning and user maintenance shall not be made by children.

Cord Statement

43. A short power-supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord.
44. DO NOT use extension cords with this product.

ℹ️ Indicates to read and review instructions to understand operation and use of product.

⚠️ Indicates the presence of a hazard that can cause personal injury, death or substantial property damage if the warning included with this symbol is ignored.

? Take care to avoid contact with hot surface. Always use hand protection to avoid burns.

For indoor and household use only.

READ AND SAVE THESE INSTRUCTIONS

PARTS

The Ninja DualBrew Pro Coffee System consists of several key components. A visual representation of the brewer shows the main unit with various parts labeled for easy identification.

• A. Brewer: The main unit of the coffee system (power cord not shown).
• B. 60 oz. Removable Water Reservoir: A large capacity reservoir for water.
• C. Removable Water Reservoir Lid: The cover for the water reservoir.
• D. Sliding Lid: A lid that slides to cover the brew basket.
• E. Hinged Hood: A top cover that can be lifted.
• F. Configurable Water Reservoir Base: The base on which the water reservoir sits, allowing for different positioning.
• G. Single-Serve Cup Platform: A platform designed to hold single cups.
• H. Control Panel: The interface with buttons and a display for operating the brewer.
• I. Brew Basket: The component where coffee grounds or pods are placed for brewing.
• J. Hot Water Dial: A dial used to select hot water mode (not available on all models).
• K. Ninja Pod Adapter: An adapter specifically designed for brewing coffee pods.
• L. Frother Whisk: A whisk attachment for frothing milk.
• M. Brew-Through Lid: A lid designed to allow brewed coffee to pass through.
• N. Ninja Glass Carafe: A glass carafe for collecting brewed coffee (not available on all models).
• O. Ninja Smart Scoop™: A measuring scoop for coffee grounds.
• P. Intelligent Warming Plate: A plate that keeps brewed coffee warm (not available on all models).
• Q. Ninja Thermal Carafe: A thermal carafe for keeping coffee warm (not available on all models).
• R. Drip Stop: A mechanism to prevent dripping from the brew basket.

Note: Accessories may vary depending on the model. Refer to quick guide, if available. The images shown here are for illustrative purposes only and may be subject to change.

USING THE CONTROL PANEL

The control panel features a digital display and various buttons and dials for operating the Ninja DualBrew Pro Coffee System. Not all functions are available on all models, and the actual descriptions and locations may vary.

1. Delay Brew Button: Used to set a delayed brewing time.
2. Water Temperature Button: Adjusts the temperature for hot water dispensing.
3. Keep Warm Indicator: Illuminates when the warming plate is active.
4. Keep Warm Button (Orange): Activates or adjusts the warming plate.
5. Programmable Digital Clock and Ounce Display: Shows the current time and brew volume.
6. Power Button: Turns the brewer on or off.
7. Drip Stop Indicator: Illuminates when the drip stop is closed.
8. Smart Sensing Mode Indicators: Icons indicating the current brewing mode (Grounds, Pods, Water).
9. Multi-Serve Dial and Start/Stop Button: A dial for selecting brew sizes and a button to start or stop brewing.
10. Brew Style Button: Selects the desired brew style (Classic, Rich, Over Ice, Specialty).
11. Intelligent Clean Cycle Indicator (Orange): Illuminates when a cleaning cycle is recommended.
12. Intelligent Clean Cycle Button: Initiates the cleaning cycle.
13. Hour/Minute Button: Used to set the clock time.

SMART SENSING MODE INDICATORS

The control panel displays indicators to show the current mode of operation:

PREPARING FOR USE

SETTING THE CLOCK

1. When the brewer is first plugged in, "HR/MIN" will illuminate to indicate that the time has not been set.
2. Press the "HR/MIN" button to set the clock.
3. Use the Multi-Serve Dial to select the correct hour. Then, press the START BREW button to toggle to minutes.
4. Use the dial again to select the correct minute, and press the START BREW button to set the clock at the displayed time.

HIGH-ALTITUDE CALIBRATION BREW

Required for users in high-altitude areas. Not running the high-altitude calibration brew in a high-altitude area will result in excessive steaming during brewing.

Because water boils at a lower temperature at higher altitudes, running a calibration cycle before your first brew allows the brewer to detect the boiling point of water at your location. Running a calibration cycle will help deliver a consistent brew each time.

1. Fill the water reservoir up to, but not exceeding, the Full line.
2. Insert the brew basket and slide the sliding lid closed, then place an empty carafe on the base.
3. Press and hold both BREW STYLE and HR/MIN until you hear a confirmation sound.
4. A calibration cycle will begin, and the display will count down until the Altitude calibration is complete. When complete, the brewer will beep and display "End" on the dial. Discard the water in the carafe.

PRIMING YOUR NINJA® DUALBREW PRO COFFEE SYSTEM

1. Clean all accessories before your first brew.
2. Plug the brewer in and turn it on by pressing the power button.
3. Lift the water reservoir off of its base. Remove the reservoir lid. Add water up to, but not exceeding the Full line. Return the water reservoir to the brewer. DO NOT fill the water reservoir with anything other than water, as other liquids may damage your brewer.

4. Remove the Ninja Pod Adapter by pushing the handle away from you so that the position indicator is in the REMOVE position. Then, using the handles on the left and right, lift the adapter out of the brewer.
5. After the adapter is removed, slide the sliding lid all the way forward over the brew basket until it is completely closed and clicks into place.

6. Center the carafe with the brew-through lid installed below the brew basket. With everything securely in place and the brewer powered on, turn the dial to select the Full Carafe size and press the BREW STYLE button to select Classic.
7. To start, press the START BREW button. When the cycle is complete, discard the water and rinse the carafe. You are now ready to use your Ninja DualBrew Pro Coffee System.

CONFIGURING THE WATER RESERVOIR

The water reservoir can be positioned to the right or along the back of the brewer to optimize counter space. To configure the water reservoir:

1. Remove the reservoir from the base.
2. Swing the reservoir base around the brewer until it clicks into place. You may feel some resistance.

3. Place the water reservoir back on the base.

A diagram illustrates the water reservoir being detached from the brewer, then rotated around the back of the brewer, and finally reattached to the base in a new position, either to the side or the rear of the unit.

USING THE NINJA® DUALBREW PRO COFFEE SYSTEM - CONTINUED

BREW VOLUMES AND MEASUREMENTS

Each size and brew style produces a different amount of coffee to optimize strength and flavor.

APPROXIMATE BREW VOLUMES - GROUNDS

APPROXIMATE BREW VOLUMES - PODS

MEASURING YOUR COFFEE GROUNDS

For best results, use the measurements on the Ninja Smart Scoop™ or in the chart to determine how much ground coffee to use for each brew size. The amount of ground coffee for each size will remain the same for any brew type you select. For example, if you select Cup and Classic, you will use the same amount of coffee grounds as if you were to select Cup and Over Ice.

COFFEE MEASUREMENT CHART

BREWING PODS

A series of diagrams illustrate the steps for brewing with pods. The first diagram shows the sliding lid open with the brew basket visible. The second shows the Ninja Pod Adapter in the "REMOVE" position. The third shows the adapter being placed over the brew basket. The fourth shows the adapter handle being moved to the "LOCK" position. The fifth shows the pod holder revealed by lifting the adapter handle. The sixth shows a pod being placed into the holder. The seventh shows the handle being pressed down to pierce the pod.

1. To prepare for brewing, open the sliding lid by sliding it back under the hood, and ensure the brew basket is installed.
2. Ensure the adapter is in the REMOVE position before installing. Then place the adapter over the brew basket and push down firmly so it is fully seated.
3. Slide the Ninja Pod Adapter handle into the LOCK position.
4. Lift the Ninja Pod Adapter handle to reveal the pod holder. Place a new pod in the holder.
5. Press the handle down firmly to pierce the pod, and ensure that it is completely closed. There will be an audible click and some resistance when closing the handle as the needles puncture the pod.

HIGH-ALTITUDE BREWING (Pods)

Before closing the Ninja Pod Adapter handle to start a brew, using your fingers, carefully apply pressure on the K-Cup Pod until the bottom of the K-Cup Pod is punctured by the exit needle, and the pod is fully seated in the pod holder. This releases excessive gas built up from the high altitude and prevents pod blowout.

BREWING GROUND COFFEE USING THE BREW BASKET AND SLIDING LID

A diagram shows the sliding lid open with the brew basket visible. Another diagram shows a paper cone filter being inserted into the brew basket. A third diagram shows the Ninja Smart Scoop being used to add coffee grounds to the filter. A final diagram shows the sliding lid being closed over the brew basket.

1. To prepare for brewing, open the sliding lid by sliding it back under the hood and ensure the brew basket is installed.
2. Place a #4 paper cone filter (not supplied) or permanent filter (not included on all models, sold separately) in the brew basket.

3. Use the Ninja Smart Scoop™ and follow the measurements on the scoop or on the Coffee Measurement Chart to fill the filter.
4. Return the sliding lid to its closed position by sliding it forwards over the brew basket until it clicks into place.

BREW STYLES

CLASSIC BREW & RICH BREW

A diagram shows the brew style options on the control panel, indicating "CLASSIC" and "RICH" settings.

1. Use the Multi-Serve dial to select the brew size. Place the empty vessel under the brew basket.

2. Press the BREW STYLE button to choose either Classic Brew or Rich Brew.
3. Press the START BREW button on the dial to start the brew. To cancel the brew at any time, press the START BREW button on the dial again or press the Power button.

4. The brewer will beep to signal the brew has started. The progress bar around the dial will illuminate to indicate the status of the brew. When the brew is finished, the machine will beep again and "End" will appear on the display.

OVER ICE BREW

A diagram shows the brew style options on the control panel, indicating "CLASSIC", "RICH", and "OVER ICE" settings.

1. Fill your desired vessel to the top with ice cubes and place the vessel below the brew basket. Use the Multi-Serve dial to select the brew size.

2. Press the BREW STYLE button to choose Over Ice Brew.
3. Press the START BREW button on the dial to start the brew. To cancel the brew at any time, press the START BREW button on the dial again or press the Power button.
4. The brewer will beep to signal the brew has started. The progress bar around the dial will illuminate to indicate the status of the brew. When the brew is finished, the machine will beep again and "End" will appear on the display.

SPECIALTY BREW

A diagram shows the brew style options on the control panel, indicating "OVER ICE" and "SPECIALTY" settings.

1. Press the BREW STYLE button to choose Specialty. Place the empty vessel you would like to brew into under the brew basket.

2. Press the START BREW button on the dial to start the brew. To cancel the brew at any time, press the START BREW button on the dial again or press the Power button.
3. The brewer will beep to signal the brew has started. The progress bar around the dial will illuminate to indicate the status of the brew. When the brew is finished, the machine will beep again and "End" will appear on the display.

INTELLIGENT WARMING PLATE

The Intelligent Warming Plate will automatically turn on during Classic or Rich brews when a 1/4, 1/2, 3/4, or full carafe size is selected. The Intelligent Warming Plate is set to a specific temperature setpoint to avoid burning the coffee over time. To turn the warming plate on at any time, turn the dial to one of the carafe sizes, select Classic or Rich, and press the KEEP WARM button.

TIME ADJUSTMENT (Warming Plate)

You can adjust how long the Intelligent Warming Plate remains on (up to 4 hours). By default, the Intelligent Warming Plate is set to remain on for 2 hours. To change the time setting of your warming plate, follow these instructions:

1. Press and hold KEEP WARM until the clock begins to flash the current warming time.
2. Turn the dial to increase the time in 15 minute increments up to 4 hours or decrease the time to 0 hours. Press START BREW on the dial to set the new time.

USING THE DRIP STOP

The drip stop is used to close off the brew basket to prevent any coffee from dispensing. You will need to manually open and close the drip stop by moving the lever to your desired position. It can be closed and reopened at any point before, during, or after a brew.

A diagram shows the drip stop lever in the "CLOSED" position, and another diagram shows it in the "OPEN" position.

CLOSING THE DRIP STOP AFTER A BREW

When the brew cycle is complete, set the Drip Stop to the closed position to stop dripping from the brew basket and Ninja Pod Adapter. While the Drip Stop is closed, the Drip Stop indicator will illuminate.

DISPENSING HOT WATER

The Ninja Dual Brew Pro System has a separate water line completely independent of the line used for brewing coffee. This ensures you get clean water every time with no coffee cross-contamination.

A diagram shows the control panel with the dial turned to the water droplet icon, indicating hot water mode.

1. To switch to Hot Water Mode, turn the dial on the left side of the brewer to the water droplet icon. You should notice a change on the control panel.

2. Use the Multi-Serve Dial to choose one of 17 sizes between 2 oz. and 60 oz.
3. Press Water Temp to adjust the temperature of the water from BOIL to HOT.
4. Press START BREW on the dial to start the brew.

WATER TEMP EXAMPLES OF USES

Available Hot Water Volumes

SETTING THE DELAY BREW

A diagram shows the control panel with the "DELAY" button highlighted.

1. Plug the brewer in and turn it on by pressing the Power button.

2. After filling the water reservoir and adding ground coffee to the filter or inserting a pod in the Ninja Pod Adapter, close the sliding lid or adapter handle, and place the appropriate-size vessel under the brew basket.
3. Press DELAY. "DELAY" will illuminate and the clock will begin to flash "12:00" or the last time that was set.
4. While the clock is flashing, turn the Multi-Serve dial to adjust the hour. The AM or PM indicator will illuminate under the clock display as you are setting the desired time. Press START BREW on the dial and turn the Multi-Serve dial to adjust the minute. Press START BREW on the dial to lock in your time.
5. Once the desired time has been set, select the size of the vessel that you would like to brew using the Multi-Serve dial.
6. Press the BREW STLYE button to choose your brew style. If in hot water mode, press WATER TEMP to choose your water temperature.
7. Once the time, brew size, and brew style have been set, press the START BREW button to activate. When activated, the brewer will beep and "DELAY" and your selected options will remain illuminated. To cancel, press DELAY again.

INTEGRATED FROTHER

The Integrated Frother does not heat milk. A diagram shows the frother arm swinging out from the brewer, and another shows a hand holding a cup under the frother while it operates.

1. Add milk to your cup until it is about 1/3 full.
   • For cold froth, go to Step 2.
   • For hot froth, microwave for 45-60 seconds.

2. Swing the arm of the frother toward the front of the brewer. Install the frother whisk by twisting it to the right.
3. Hold the cup under the frother and submerge the whisk just below the surface of the milk. Press and hold the button on top of the frother and froth for 30-45 seconds.
4. Remove the frother whisk by twisting it to the left. Keep your cup below the whisk while you carry it to your sink or dishwasher for easy cleaning.

CLEANING & MAINTENANCE

CLEANING AFTER A BREW

1. After the brewer has cooled, remove the brew basket. If using pods, remove the Ninja Pod Adapter and brew basket. Wash the used parts thoroughly with soap and warm water.
2. Clean the frother whisk after each use. Hand-wash thoroughly or place on top rack of dishwasher.
3. Wash the carafe and brew-through lid with soap and warm water. Use a bottle brush or cloth to wash the inside of the carafe. DO NOT use a wire brush.

CLEANING THE WATER RESERVOIR

Empty the reservoir and hand-wash or place in dishwasher. For a better clean, Ninja recommends placing it in the bottom rack of the dishwasher standing upright with the opening facing downward. Ninja recommends doing this weekly.

CLEANING THE CARAFE

Ninja recommends cleaning your carafe after each use with warm, soapy water. To clean the carafe more thoroughly, Ninja recommends using a soft foam brush. DO NOT use a wire brush.

CLEANING THE SLIDING LID

Open the hinged hood on top of the brewer by pulling up on the left side. Once opened, slide the sliding lid out of the back of the brewer to remove it. Hand-wash the sliding lid with warm, soapy water. Slide the sliding lid back into its tracks and close the hinged hood.

CLEANING THE NINJA POD ADAPTER

Open the handle to reveal the needles and pod holder and hand-wash with warm, soapy water. Take care when cleaning around the needles. Then, close the handle and slide it back into the REMOVE position before reinstalling.

CLEANING & DESCALING YOUR BREWING SYSTEM

Your Ninja DualBrew coffee maker offers multiple modes to choose from, which include Grounds, Pods, and Hot Water (not available on all models). Each mode that you use will eventually need to be cleaned with a clean cycle.

The clean cycle is used for descaling the brewer when calcium scale buildup is affecting the performance of the brewer and/or the flavor of your coffee. The Intelligent Clean Cycle Indicator will automatically illuminate orange when a cleaning cycle is recommended for your brewer. If the indicator is ignored, your brewer may stop mid-brew and display "CLn," indicating it needs immediate cleaning on the current mode.

CHOOSING WHICH MODE TO CLEAN (Descaling)

When the Intelligent Clean Cycle Indicator turns on for the first time, run a clean cycle on the mode you use most. For example, if you primarily brew with grounds, run the clean cycle on the Grounds mode with the Sliding Lid closed. If you primarily use pods, ensure the Ninja Pod Adapter is installed, and run the clean cycle through the Ninja Pod Adapter. If Hot Water mode is used at all, run an additional clean cycle in Hot Water mode.

The next time the Intelligent Clean Cycle Indicator illuminates orange, run a clean cycle on the remaining way to brew coffee. For example, if you ran a clean cycle on the Grounds mode first, run a clean cycle on the Pods mode next.

To clean and descale your Ninja DualBrew Pro Coffee System:

1. Place the empty carafe beneath the brew basket.
2. Use a descaling solution specifically formulated for coffeemaker cleaning and follow the directions on the package. Fill the water reservoir up to, but not exceeding, the Full line.

   OR

   Fill the water reservoir to the Travel Mug line (16 oz.) with white vinegar, then fill the rest of the reservoir with water up to, but not exceeding, the Full line.

3. Once the water reservoir is filled with your cleaning solution and water mixture, press the CLEAN button then press the START BREW button to confirm and begin the cleaning cycle.

4. The clock will display and count down the remaining clean cycle time, which takes approximately 75 minutes to complete. Your brewer will deliver a small amount of cleaning solution to distribute it through the system. It will then pause, deliver additional cleaning solution, and repeat this process for 75 minutes. The extended pauses allow for maximum cleaning and descaling.

5. Upon completion, the brewer will beep, the clock will display "End", and the Intelligent Clean Cycle Indicator will turn off.
6. Empty the contents of the carafe and place it back under the brew basket. Clean the water reservoir with warm, soapy water to remove any cleaning solution that could affect the flavor of your coffee.
7. Fill the reservoir with fresh water up to, but not exceeding, the Full line.
8. Flush the system by running a water-only cycle. If cleaning the Grounds mode, run a Full Carafe Classic brew cycle. If cleaning the Pods mode, run a 12 oz. Classic brew. If cleaning the Hot Water mode, run a Full Carafe on BOIL. Rerun a water-only cycle if taste persists. After the cycle is complete, discard the water and thoroughly clean the carafe and brew basket.

TROUBLESHOOTING GUIDE

Brewer is not detecting the Ninja Pod Adapter.

• Ensure the adapter is fully seated in place over the brew basket with the handle closed. Pull the handle toward you until it clicks into the LOCK position.
• Ensure the Hot Water Dial is turned completely to the coffee bean icon.

Coffee is splattering.

• Some splatter is normal. Use the cup tray when possible to reduce the distance between the cup and the coffee outlet.
• Ensure the Ninja Pod adapter is installed over the brew basket when brewing pods.

Brewer is not displaying sizes or styles to brew.

• Ensure the sliding lid is fully closed or the Ninja Pod Adapter handle is closed and in the LOCK position. Ensure the Hot Water Dial is turned completely to either the coffee bean or water droplet icon.

CLOCK DISPLAY MESSAGES:

• End: The brew cycle is complete.
• Add Wtr:
  • The system does not have enough water in the reservoir to complete your brew. Add fresh water to the reservoir and then press the START BREW button to resume.
  • If the reservoir is filled with water, remove and reseat the reservoir. If the issue persists, contact a service center.
• CLn: The system has detected that a clean cycle needs to be run immediately to remove calcium scale buildup in the heater. See 'Cleaning & Descaling Your Brewing System' for instructions.
• STOP: A brew cycle was cancelled.

ERROR MESSAGES:

• Er: If the clock displays "Er" and then a number (ex. "Er 03"), contact a service center.

There's sediment in my coffee.

• If using a permanent filter, this may be due to using finely ground coffee. To reduce the amount of sediment in the brewed coffee, use a slightly coarser grind or use a paper filter.

Over Ice Brew Is not cold.

Ensure your cup, travel mug, or carafe is filled all the way to the top with ice cubes before brewing. Brewer will brew at elevated temperatures to lock in the best flavor, then the ice will cool the brewed coffee to the perfect temperature.

Coffee is too weak.

• For stronger coffee, use the Rich brew setting. For an even bolder flavor, you can add more coffee grounds to the filter.

Coffee is too strong.

• For milder coffee, use the Classic brew setting. For an even milder flavor, use fewer coffee grounds in the filter.

Brew cycle is too slow.

The brew time will vary based on size and brew style. Full carafe sizes and Rich brews will take longer to brew than single-serve and classic brews. The progress bar on the control panel will indicate brew status.

Cup or travel mug overflowed.

Refer to the Approximate Brew Volumes chart.

Brew basket overflowed.

The bottom of the brew basket may be clogged. This can happen with finely ground coffee or too many coffee grounds in the filter. Medium-grind coffee is recommended.

• Using both the permanent filter and a paper filter can cause grounds to clog and water to back up in the brew basket. Use only the permanent filter or a paper filter.
• Decaf coffee grounds absorb water differently, so use fewer scoops when using decaf.

There Is water left in the reservoir.

When the reservoir is filled to a specific size and then that size is brewed, there will be some water left in the reservoir. This is normal to ensure the reservoir does not run dry for the best performance of the pump and brew system.

Brewer is leaking.

• After removing the water reservoir, there may be a small amount of water in the reservoir valve. This can be easily removed with a dry cloth.
• If the leak is coming from above the brew basket, refer to "Brew basket overflowed." above.
• If the leaking is coming from below the brew basket, close the drip stop.
• If the leak is coming from the bottom of the brewer, call a service center.

Intelligent Clean Cycle Indicator is illuminating orange.

Run a clean cycle. If you have recently completed a clean cycle, you may need to run another cycle to remove additional mineral buildup that occurs naturally over time and is common in hard-water areas. Make sure you are using vinegar or a descaling solution and follow the cleaning instructions.

HOT WATER MODE ONLY

The water outlet is completely separate from the coffee outlet to ensure clean water is dispensed every time.

To enter hot water mode, turn the dial on the left side of the brewer to the water droplet icon, aligning it with the marker. You will see a change in the display.

The hot water will dispense next to the coffee outlet.

A diagram shows the hot water outlet next to the coffee outlet. Another diagram shows two water temperature options: "BOIL" and "HOT", and 17 size options ranging from 2 oz. to 60 oz.

The hot water function may vary depending on the model.