Hisense Q6QAU Series Quick Setup Guide

E-Manual Support Functions

This TV is equipped with this quick setup guide and embedded E-Manual. Access it via Settings > Support > E-Manual.

• Search: Find the help you are looking for.
• Try Now: Go directly to the function page and try it.
• QR Code: Scan to open the E-Manual on your mobile device.

Accessories List

The following accessories are included with the TV:

• Quick Setup Guide × 1
• Remote Control × 1
• Power Cord × 1
• Base Stand × 2
• AAA Battery × 2
• Screw × 6 (for 85" models)
• Nut × 2 (for installing the wall mount bracket on 50"/55"/65" models)
• Screw × 4 (for 43"/50"/55"/65"/75" models)

Note: Accessories may vary by model, country, or region. Please refer to the actual accessory bag.

Declaration

Any content and service accessed through this device is intended for individual, non-commercial use and is subject to applicable laws regarding copyright, patent, trademark, and intellectual property rights. Modification, duplication, publication, uploading, distribution, translation, marketing, or creation of derivative products from such content and service without prior permission is prohibited.

Users acknowledge and agree that they bear the sole risk associated with the use of this device and its content and services regarding quality, performance, and accuracy. The device and third-party content/services are provided "as is" without any express or implied guarantee.

The manufacturer disclaims liability for any express or implied guarantees or conditions related to the device, content, or service, including marketability, satisfactory quality, fitness for a particular purpose, accuracy, quiet use, and non-infringement of third-party rights. The manufacturer does not guarantee the accuracy, validity, timeliness, legitimacy, or completeness of any content or service, nor its fitness for a user's particular requirement or protection from interruption or error. The manufacturer is not liable for any legal actions or indemnity obligations arising from the use of the device or its content/services.

Content and services provided are the property of the applicable third party. The manufacturer makes no declaration or warranty regarding modification, suspension, cancellation, termination, or abortion of such content or services and is not liable for any resulting legal actions or indemnity obligations.

The manufacturer reserves the right to restrict the use or access of certain content or service. As content and services are transmitted via third-party networks, the manufacturer undertakes no customer service or obligation for such services.

Warning Symbols:

• Danger of Electric Shock: This symbol alerts users to the presence of dangerous, non-isolated voltage inside the product that could cause electrocution. Do not open the back cover; only qualified technicians should operate inside the TV set.
• Important Operating Instructions: This symbol alerts users to important operating instructions and maintenance information found within the enclosed document.

Warning & Safeguards

Stability Hazard

A television set may fall, causing serious personal injury or death. To avoid injuries, especially to children, take precautions:

• Always use cabinets, stands, or mounting methods recommended by the manufacturer.
• Always use furniture that can safely support the television set.
• Ensure the television set does not overhang the edge of the supporting furniture.
• Educate children about the dangers of climbing on furniture to reach the TV or its controls.
• Route cords and cables so they cannot be tripped over, pulled, or grabbed.
• Never place a television set in an unstable location.
• Never place the television set on tall furniture (e.g., cupboards, bookcases) without anchoring both the furniture and the TV to a suitable support.
• Never place the television set on cloth or other materials between the TV and supporting furniture.
• Never place items that might tempt children to climb (e.g., toys, remote controls) on top of the TV or the furniture it rests on.

If relocating an existing TV, apply the same considerations.

General Safeguards

1. Safety and Operating Instructions: Read and follow all safety and operating instructions, and keep them for future reference.
2. Heed Warnings: Adhere to all warnings on the appliance and in the operating instructions.
3. Cleaning: Unplug the TV before cleaning. Do not use liquid, abrasive, or aerosol cleaners, as they can permanently damage the cabinet and screen. Use a lightly dampened cloth.
4. Wall Mount Bracket: Wall mount brackets are available for some models. If not supplied, they can be purchased locally. Refer to the "Installing the Wall Mount Bracket" page for dimensions.
5. Water and Moisture: Avoid dripping or splashing liquids onto the product. Do not place objects filled with liquids (e.g., vases) above the product.
6. Setting: Do not place the TV on an unstable cart, stand, or table. Use only carts, stands, brackets, or tables recommended by the manufacturer or salesperson.

Ventilation

Slots and openings provide ventilation to ensure reliable operation and prevent overheating. Do not cover these openings or place the TV in a confined space without proper ventilation. Maintain a minimum 10cm gap around the unit, and keep the rear of the TV 6cm away from the wall.

Power Source and Cord Protection

• Operate the TV only from the power source indicated on the marking label. Consult your appliance dealer or local power company if unsure about your home's power supply type.
• Route power supply cords to prevent them from being walked on or pinched. Pay attention to cords at the plug, wall outlets, and where they exit the TV. The main plug serves as the disconnect device and should be easily accessible.

Lightning and Power Lines

• For protection during lightning storms or when unattended for long periods, unplug the TV and disconnect the antenna/cable system to prevent damage from lightning or power surges.
• Do not locate an outside antenna system near overhead power lines or electric circuits, as contact can be fatal. Exercise extreme care when installing an antenna system.

Overloading, Object/Liquid Entry, and Grounding

• Do not overload wall outlets and extension cords, as this can cause fire or electric shock.
• Never insert objects into TV openings, as they may touch dangerous voltage points or cause short-outs. Never spill liquid into the TV.
• If using an outside antenna or cable system, ensure it is properly grounded to protect against voltage surges and static charges.

Servicing and Damage

• Do not attempt to service the TV yourself. Opening covers may expose you to dangerous voltage or hazards. Refer all servicing to qualified personnel.
• If the power cord or plug is damaged, liquid has been spilled, objects have fallen into the TV, the TV has been exposed to rain or water, or the TV does not operate normally, unplug it and refer servicing to qualified personnel.
• Adjust only controls covered by the operating instructions. Improper adjustments can cause damage and require extensive technician work.
• If the TV has been dropped or the cabinet is damaged, or if performance changes distinctly, it needs service.

Replacement Parts, Safety Check, Heat, Fire, and Off-gassing

• When replacing parts, ensure the service technician uses parts specified by the manufacturer or parts with identical characteristics. Unauthorized substitutions can lead to fire, electric shock, or other hazards.
• After service or repair, ask the technician to perform safety checks to ensure the TV is in safe operating condition.
• Position the product away from heat sources like radiators, heat registers, stoves, or amplifiers.
• Keep the product away from naked flame sources, such as lighted candles.
• The smell of plastic from the TV is normal and will dissipate over time.

Battery Handling

• Do not mix new and old batteries, or batteries of different types.
• Do not expose batteries to heat (e.g., direct sunlight, fire). Ensure batteries are inserted with correct polarity (+/-).
• The device should not be exposed to dripping or spraying, nor placed under objects filled with liquids.
• To disconnect the TV, remove the power plug from the wall socket. Ensure the wall socket and plug are readily accessible.
• Symbol Descriptions:
• AC Voltage: Indicates the rated voltage is AC.
• Class II Product: Indicates no safety connection to protective earthing (ground) is required.

Installation

Installing the Stand

CAUTION: Disconnect the AC power cord before removing the base stand or installing wall mount brackets. The TV screen is fragile; avoid scratches or damage from hard objects or pressure. Ensure the TV is steady on a table or wall-mounted before removing protective film.

For 43"/50"/55"/65"/75" Models:

1. Place the TV face-up on a flat, protected surface.
2. Remove the two stands from the accessory bag and insert them into the bottom slots of the TV.
3. Secure each Base Stand to the TV using the provided screws: 4 screws (M4×16 for 43", M5×12 for 50"/55"/65") or 6 screws (M5×12 for 85").

For 85" Models:

Use screw holes 'A' if the table is long enough for the base stands. Use screw holes 'B' if the table is not long enough. Do not mix these two methods.

• Secure the Base Stand to the TV using M5×16 screws in either hole 'A' or 'B'.

Installing the Wall Mount Bracket

Follow the third-party manufacturer's instructions for the wall mount. Ensure:

• The TV is placed on a clean, safe, and cushioned surface.
• TV stands are removed if previously attached.
• For 50"/55"/65" models, nuts (M6×12) ×2 are tightened into the holes of the back cover.
• Spacers (not included) are placed between the TV and the bracket.

Standard Dimensions:

CAUTION: Improper wall mounting can cause the TV to fall, leading to property damage or personal injury. Use brackets with four fixed points and place spacers correctly. Do not hang the TV on a slanted wall; ensure it remains parallel to the wall and does not lean forward.

NOTE: Screw diameter and length vary by bracket model. Wall mount brackets are optional.

Installing the P-Clip

Place the TV on a stable surface and use the P-Clip to connect it to a wall or pillar.

For 43"/50"/55"/65"/75" Models:

• Select a suitable screw hole on the back of the TV.
• Fix part 'A' of the P-Clip to the TV's screw hole using an M6×12 screw.
• Select a suitable hole on part 'B' of the P-Clip and fix it to the wall or pillar using an ST4×25 screw.

For 85" Models:

• Select a suitable screw hole on the back of the TV.
• Fix the larger side of the P-Clip to the TV's screw hole using an M8×30 screw.
• Fix the other side of the P-Clip to the wall or pillar.

NOTE: Insecure installation can cause the TV to tilt or fall, leading to injury or damage. If the provided method doesn't work, consult the manufacturer. P-clips and screws may not be included; purchase separately if needed.

TV Front and Rear

The TV features indicators and buttons on its front panel:

• MIC: Built-in microphone.
• Power indicator/Power button (Standby/Source): The indicator light is white in standby mode. Press the button to turn the TV on. Press it again to access the control menu and switch inputs. Long press to make a selection.
• Voice Indicator: Indicates voice assistant status.
• Built-in microphone control button: Use this button to enable the built-in microphone. After setting up Alexa or VIDAA Voice and enabling Hands-Free mode, you can use voice commands like "Alexa" or "Hey VIDAA" to activate the voice assistant.

NOTE: Check jack positions and types before connecting devices. Loose connections can cause image or color problems. Ensure all connections are tight and secure. Not all A/V devices are compatible; refer to the A/V device's manual. Disconnect the mains plug before connecting external equipment to avoid electric shock. Allow several seconds for the TV to load programs when powering on; avoid rapid power cycling. The picture is for reference only. Hands-Free Wake-up requires a network connection and is available in limited regions/languages.

Connection Terminals

The TV offers various terminals for connectivity:

NOTE: Terminal locations and names may vary by TV model and availability.

Network

Wired Setup

Connect the TV to your network using a LAN (Ethernet/Cat 5) cable from the TV's LAN port to an external modem or router. Using a DHCP-supporting modem/router is recommended for automatic IP address, subnet mask, gateway, and DNS configuration.

Diagram Description: Shows connections from TV LAN port to IP Sharer (Router) via LAN Cable, and from IP Sharer to External Modem via LAN Cable and Modem Cable.

Wireless Setup

Connect the TV to your wireless network using a wireless router or modem. The TV's built-in Wireless LAN Adapter supports IEEE 802.11 a/b/g/n/ac protocols.

Diagram Description: Shows a TV with a built-in Wireless LAN Adapter connected via LAN Cable to a Wireless router with DHCP.

NOTE: A built-in Wireless LAN Adapter is required; external USB network adapters are not supported. DHCP support on the router simplifies connection. Ensure the security system is WPA, WEP, or WPA2. Maintain a distance of less than 10 meters between the router and TV for optimal performance.

Remote Control

Buttons of Remote Control

The remote control includes:

• Power on/Standby: Turns the TV on or puts it in standby mode.
• Quick access buttons to apps: Direct access to applications.
• Special function buttons: Various operational buttons.
• Quick setup: Initiates a quick setup process.
• Navigation buttons (Up/Down/Left/Right): Navigate menus and options.
• OK / Display the on-screen keyboard: Confirms selections or displays the on-screen keyboard.
• Exit the menu or exit the application: Closes menus or applications.
• Display the Home screen: Accesses the TV's main home screen.
• Channel (up/down): Changes channels.
• Mute and restore sound: Toggles audio mute.
• Select input sources: Chooses the input signal source.
• Activate the microphone: Enables microphone input.
• Playpad keys: Controls media playback.
• Under the Menu or App, return to the previous place: Navigates back.
• Display subtitles in the Live TV: Toggles subtitles.
• Volume (up/down): Adjusts audio volume.
• Select a channel or input numbers: Directly selects channels or inputs via number pad.
• Display the Electronic Program Guide (DTV mode): Accesses the EPG. Long press can be used as CH.LIST to display the channel list.
• Display the current program information: Shows information about the current program.

NOTE: The included remote control may vary by model, country, or region.

Installing Batteries in the Remote Control

1. Slide the back cover to open the battery compartment.
2. Insert two AAA batteries, ensuring correct polarity (+/-).
3. Close the battery compartment.

NOTE: Product images are for reference; actual appearance may vary. Dispose of batteries responsibly in designated areas. Do not mix battery types or used/new batteries. Remove depleted batteries promptly. Remove batteries if the remote will not be used for a long time. Avoid extreme temperatures, heat, or mechanical damage to batteries, as these can cause explosions or leaks. Battery chemicals can cause skin irritation; clean leaks with a cloth and wash skin if contact occurs. Incorrect battery types can cause fire or explosion.

Pairing the Remote Control (Bluetooth models)

Pair the remote after powering on the TV. Keep the remote within 3 meters. Press any button (except power and mic) to pair. In special cases, press and hold the [≡] button to pair.

NOTE: Interference may cause pairing errors; remove the source of interference. If pairing fails with normal battery power, remove and reinsert batteries after a short pause. The remote cannot be paired while the TV is in standby mode.

Remote Control Operation Range

1. The remote works up to 8 meters in front of the TV.
2. The controlled angle is within ±30° horizontally and ±15° vertically at 6 meters distance.
3. Operating distance may vary with room brightness.

Disposal of this unit

Do not damage, dismantle, or discard the product in municipal waste. It should be handed over to an authorized recycler.

Specifications

Features, appearance, and specifications are subject to change without notice.

NOTE: Certain models may not be available for sale in Australia.

Other Information

Disposal of Used Electrical & Electronic Equipment

Electrical and electronic goods should be recycled appropriately and not treated as household waste. Dispose of this equipment at your applicable collection point for recycling. Correct disposal helps prevent potentially hazardous environmental and health impacts from unsuitable waste handling. Recycling conserves natural resources. Do not dispose of old electrical and electronic equipment with household waste. For more information, contact your local city office, waste disposal service, or the retailer.

License

HDMI: The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress, and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Dolby: Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 2012–2024 Dolby Laboratories. All rights reserved.

DTS: For DTS PATENTS, see HTTP://XPERI.COM/DTS-PATENTS/. Manufactured under license from DTS, Inc. and its affiliates. DTS, DTS:X, and the DTS:X logo are registered trademarks or trademarks of DTS, Inc. and its affiliates in the United States and/or other countries. © DTS, Inc. and its affiliates. All rights reserved.

Freeview Plus

What is Freeview Plus? Freeview Plus is a new television service delivered via broadband, offering an advanced Electronic Program Guide (EPG) and seamless access to catch-up TV across free-to-air networks with a single button press.

How does it work? Ensure the TV is connected to the internet and an antenna system. While watching TV, a prompt will appear at the top left of the screen. Press the 'Green' button on your remote to launch Freeview Plus. More information is available at http://www.freeview.com.au/