ALL-IN-ONE WI-FI CEILING SPEAKER INSTRUCTION MANUAL
Thank You
Thank you for choosing Lithe Audio. Innovative design and advanced engineering are built into our PRO series of wireless Wi-Fi ceiling mount speakers. Designed for easy installation and high-quality sound, each room is set up and ready within seconds.
This manual describes the installation of PRO series speakers within conventional stud and sheetrock (joist and plasterboard) ceilings.
Important Safety Warnings
Before use, please read completely and use the product in accordance with these safety instructions.
General Safety
- Before commencing any electrical work, ensure the supply is switched OFF at the mains (consumer unit or fuse).
- This product should be installed in accordance with relevant building regulations and the latest edition of IEE regulations (BS 7671).
- If replacing an existing unit, remove the old unit, disconnect wiring, and connect new wires as shown. Ensure terminals are tightened and no bare wires are visible.
- When fitting the speaker into the ceiling, ensure no wires are trapped.
- Read instructions carefully before starting and keep them for future reference.
- Failure to follow instructions voids all warranties.
- Do not use the product in water.
- Do not install speaker directly above heat sources (radiators, etc.).
- To reduce the risk of fire or electric shock, do not expose to rain or moisture (e.g., directly above bath or shower area) or in Bathroom Zone 0 or Zone 1.
- Protect the power cable from damage; do not overstretch.
- Only use attachments/accessories specified by Lithe Audio.
- Turn off power when the speaker is unused for long periods.
- A Fire and Acoustic speaker hood (up to 60 minutes fire rating, compliant with UK building regulations Parts B, L, C, and E) must be used for fire-rated ceilings.
- Do not open the back cover; this protects the PCB, invalidates the warranty, and could cause electric shock.
- Ensure speaker location is free from obstructions (electrical conduit, HVAC ducts, water lines).
USA Regulations Specifics
- The power adaptor (supplied) should not be placed in a dead space such as a wall or ceiling, in accordance with US National Electrical Code.
- A DC extension cable must be used in conjunction with the power adaptor supplied and placed inside/on top of a cabinet or anywhere accessible. (Consult local building codes or an authorized dealer/installer for unique situations).
- If the unit is to be used as a replacement for an existing product, remove the existing unit from its location and disconnect the wiring. Connect the wires as shown in the diagram. Ensure terminals are properly tightened and ensure no bare wires are visible. When fitting the speaker into the ceiling, ensure no wires are trapped.
- Read the instructions carefully before starting the installation process and keep them safe for future reference.
- Failure to follow the instructions in this guide voids all warranties on your speakers.
- Warning: Do not use the product in water.
- Warning: Do not install speaker directly above any heat sources such as radiators, or other apparatus that produce heat.
- Protect the power cable from being damaged, do not overstretch cable.
- Only use attachments/accessories specified by the manufacturer Lithe Audio.
- Turn off the power to the speaker when unused for long periods of time.
- A Fire and Acoustic speaker hood must be used in accordance with UK building and IEE Regulations with a fire rating of up to 60 minutes, is Parts B, L, C and E compliant.
- Do not open the back cover to the speaker as this protects the PCB as this will invalidate the warranty and could cause electric shock.
- Ensure speaker location is free from obstructions such as electrical conduit, HVAC ducts or Water lines.
Box Contents
Please ensure you read the entire instruction manual carefully before you commence any work. Carefully unpack the speakers from the packaging. Please check to ensure all the parts shown below are included.
If any parts of the speaker appear damaged, please contact your dealer/reseller immediately or contact www.Litheaudio.com for contact details.
- SPEAKER GRILLE
- WI-FI PRO CEILING SPEAKER
- POWER ADAPTOR
- PASSIVE CEILING SPEAKER (for pair models)
- 20' DC EXTENSION CABLE (OPTIONAL)
- CUTTING GUIDE
- 5M SPEAKER CABLE
[Diagram showing box contents: speaker grille, main speaker, power adapter, passive speaker, DC cable, cutting guide, speaker cable]
Preparation Equipment You Will Need
Listed below is the hardware equipment needed to install the speaker, with the addition of a ladder to ensure the installation is done safely. A cutting template is included in the box.
- PENCIL
- STUD FINDER
- SCREWDRIVER
- CUTTING SAW
- PROTECTIVE EYEWEAR
- TAPE
- MEASURING TAPE
- DRILL
- SPEAKER CABLE
- WIRE CUTTERS
[Image: Icons representing pencil, stud finder, screwdriver, saw, safety glasses, tape measure, drill, wire cutters]
Know Your Speaker
The Lithe Audio LWF2PRO range of Wi-Fi ceiling wireless speakers have various inputs and outputs:
- SPEAKER OUTPUT: To connect one additional passive (Slave) speaker (Gold Plated).
- OPTICAL INPUT: To connect directly from TV Output, CD Player, DVD Player etc.
- POWER INPUT: To connect the supplied transformer.
[Diagram showing the speaker with labels pointing to: Connection Reset Button, LED indicator, Titanium tweeter, Magnets for Cover (8), Environmental equalizer (+/- 3db), Power input 24V/2.5A, Built-in Amplifier & Wi-Fi chipset, Ethernet in and out, Dog leg easy fixings (4), Speaker output (Right) R+ (Red) R- (Black), Optical Input, 6.5" (165mm) Glass Fibre Woven/Polypropylene cone. Also notes: 110mm ceiling depth required, 210mm hole cutout (template supplied), and built-in over voltage, under voltage, over temperature, and short circuit protection.]
The speaker features a 6.5" (165mm) Glass Fibre Woven/Polypropylene cone woofer and a 0.75" Titanium tweeter. It includes built-in over voltage, under voltage, over temperature, and short circuit protection, which will automatically cut off power to the amplifier in case of an electrical fault and restart when the speaker has stabilized.
Required Ceiling Depth: 110mm
Required Hole Cutout: 210mm (template supplied)
Speaker Placement
IMPORTANT: Before commencing any works, determine your primary listening position. If you are unsure, seek help from an AV installer for optimum results.
- 2 Speaker Placement: In an ideal scenario, the two speakers should be spaced equally apart from the primary listening position. Where possible, place the speakers approximately 3ft / 1m from the wall.
- 4 Speaker Placement: Ideally, the two speakers to the front and two speakers to the rear should be spaced equally apart from the primary listening position to provide a balanced listening experience. Where possible, place the speakers approximately 3ft / 1m from the wall.
Note: For optimal sound when using speakers in vaulted ceilings, switch the environmental equalizer to +3dB. When using speakers in a tiled environment (e.g., bathroom), switch the equalizer to -3dB.
Installation
IMPORTANT: Before commencing any electrical work, ensure the supply is switched OFF at the mains. If you are unsure how to fit, seek help from a professional electrician / AV installer.
- Mark out the position of the speaker using a tape measure and pencil with the supplied template. Check using a stud finder to ensure no obstruction is present prior to cutting.
- Drill a pilot hole and cut the speaker hole using a cutting saw. Take caution when cutting to keep fingers away from the cutting blade and wear protective eyewear.
- Connect the power lead from the transformer (supplied) to a 13A mains plug socket or terminate to a dedicated 3A fused spur. Ensure the power lead is not overstretched.
- Insert speaker into the ceiling, then using a screwdriver, lock the 4 dog leg fixings to secure the speaker in place. Do not overtighten. Attach the magnetic grille to the speaker front.
[Diagram showing installation steps: marking, cutting hole, connecting power, securing speaker with dog-leg fixings, attaching grille]
Installation USA
IMPORTANT: Before commencing any electrical work, ensure the supply is switched OFF at the mains. If you are unsure how to fit, seek help from a professional electrician / AV installer.
- Mark out the position of the speaker using a tape measure and pencil with the supplied template. Check using a stud finder to ensure no obstruction is present prior to cutting.
- Drill a pilot hole and cut the speaker hole using a cutting saw. Take caution when cutting to keep fingers away from the cutting blade and wear protective eyewear.
- To meet NEC code for this type of install, connect the DC extension cable to the power adaptor and place the power adaptor inside/on top of a cabinet or anywhere you have easy access.
- Insert speaker into the ceiling, then using a screwdriver, lock the 4 dog leg fixings to secure the speaker in place. Do not overtighten. Attach the magnetic grille to the speaker front.
[Diagram showing installation steps, similar to UK but emphasizing the DC extension cable placement for NEC compliance]
Painting the Speaker Grille
Do not paint the speaker grilles whilst attached to the speaker. Lithe Audio recommends spray painting using 5 parts thinning agent to 1 part paint. Spray thinly to ensure speaker cover grille holes are not blocked, as this will affect the sound quality of the speakers.
Installations in Fire-Rated Ceilings
If you plan to mount your speakers in a fire-rated ceiling, you should purchase a fire hood for the speaker. Visit www.litheaudio.com for more information and recommended hoods.
Your Home Wi-Fi Network
To enable the Lithe Audio Wi-Fi ceiling speakers, your device must be on the same network.
- Ensure your network has a high-speed internet connection, as the speakers are designed to provide you with free online software/firmware updates.
- High-speed DSL / cable modem, or fiber to the home broadband is recommended for the best possible playback of music services.
- Lithe Audio communicates over a 2.4GHz & 5GHz Wi-Fi home network supporting 802.11 a, b, g, n, ac wireless technology only.
- For larger homes where Wi-Fi signal is not stable, we suggest adding access points/mesh network to strengthen the network or updating your router to a higher specification model to suit the demand, OR connect via a hard-wired Ethernet connection.
- For connections to a computer or NAS drive for playing a personal music library, we recommend connecting via Ethernet cable for best performance.
Lithe Audio App
- To enhance your listening experience, download the Lithe Audio app via the app store on your device and follow the setup procedures within this instruction manual.
- The app allows you to set up singular rooms, groups of speakers, or play in Party Mode.
- You can connect up to 30 speakers simultaneously and control them all from the app.
Status Indicator Light
Located on the front face of the speaker, the LED indicates the status of your speaker:
- Red solid: Speaker booting up.
- Red quick flash (1s 4 times): Speaker under restart operation.
- Red slow flash (3s 1 time): Speaker under standby mode, waiting for user operation.
- Green solid: Speaker is active and connected to Wi-Fi.
- Green slow flash (1s 1 time): Speaker trying to connect to the preconfigured Wi-Fi.
- Solid purple: Speaker under WiSA mode.
- Green quick flash (1s 4 times): Speaker in WAC/SAC mode, user to configure Wi-Fi.
Ethernet Connection
To connect to the speaker via Ethernet cable, use either of the RJ45 ports. The WiFi PRO gives you the ability to daisy chain Ethernet connections, reducing cable runs, saving time and money. Each speaker will have its own IP address.
Note: If using PoE in addition to an Ethernet connection, they are separate.
PoE Setup (Optional Extra)
To use a PoE Bolt-on device with the WiFi PRO speaker, you will need a PoE injector to deliver a minimum of 60W power via IEEE 802.3af/at/bt standard.
- To power the WiFi PRO speaker via PoE power, you must remove the DC connector which is powered by the mains from the speaker.
- Connect the PoE injector via Ethernet cable into the RJ45 port on the PoE bolt-on (Ensure a click noise).
- Connect the DC cable connector from the PoE bolt-on into the speaker.
- Line up the PoE bolt-on with the rear of the PRO speaker and clip in place.
- If required, clip the cable into the cable guides to ensure no snags occur for a tidy install.
- You are all set. Turn the injector on and wait for a few seconds for the power to boot up.
[Diagram showing PoE setup: PoE injector, PoE bolt-on device, speaker, connection steps]
WiSA (Optional Extra)
If you have purchased the additional WiSA module, please follow the steps below to fit it into the PRO WiFI speaker.
ENSURE THE SPEAKER IS NOT CONNECTED TO THE POWER SUPPLY WHILST INSTALLING.
Note: When assembling the WiSA module, try to avoid touching the PCBA; use the non-static packaging to hold and put in place.
- Remove the 2 screws from the WiSA cover on the speaker and remove the cover.
- Slot the WiSA module into the speaker dock and using the screws provided, fix the WiSA module to the upstands.
- Reassemble the cover and fix screws in place, and you are all set.
- Open the WiSA Settings on your compatible TV or projector to set up speakers.
[Diagram showing WiSA module installation: removing cover, inserting module, reassembling]
Setup for Apple iOS
Note: If you are connecting via Ethernet cable, no setup is necessary.
- Ensure the Wi-Fi speaker is connected to the power supply and is turned on; the LED indicator will flash red slowly.
- Press and hold the 'Connection Reset Button' for 5 seconds and release; the LED indicator will flash green, and the speaker is now ready to connect to your Wi-Fi network.
- Open the Wi-Fi setting menu on your phone or tablet.
- Select the new AirPlay speaker listed that you would like to add to your network.
- Select your network and change the 'Speaker Name' to something easily identifiable (e.g., Kitchen) and click Next.
- The Lithe Audio Wi-Fi speaker setup is now complete; return to the Lithe Audio app.
[Diagram showing iOS setup steps: phone screen showing Wi-Fi settings, selecting speaker, naming speaker]
AirPlay 2 Setup
To play directly to speaker(s) using iOS devices (iPad, iMac, iPhone, Apple TV etc.), you can connect via AirPlay 2. Please follow the steps below:
ENSURE THE SPEAKER IS CONNECTED TO THE POWER SUPPLY AND THE WI-FI NETWORK.
Note: When using AirPlay 2, the Lithe app grouping and playback functions for multiple speakers become redundant. The ability to play any source is now possible, as well as playing with other brands in a multi-room environment.
- Swipe down from the top right of the screen (on iOS devices).
- Click on the right-corner icon to show available AirPlay devices.
- The audio display screen shall show available devices to play music through, as per the list.
- Select the speaker(s) to play music through, open any app, and play your music.
[Image: Shows an Apple iPhone interface for selecting AirPlay devices. Apple and iPhone are trademarks of Apple Inc.]
Setup for Google Home
- Download the Google Home app from the Google Play store.
- Ensure the Wi-Fi speaker is connected to the power supply and is turned on; the LED indicator will flash red slowly.
- Press the '+' top left-hand corner, click 'Set up device', choose 'Home' to start looking for devices on your network, choose 'Speaker', then 'Next'.
- Select an existing home or create a new home to start looking for devices.
- Select the speaker, 'Next', and click on 'Lithe Audio Speaker' - all set.
[Diagram showing Google Home app setup steps: app interface, adding device, selecting speaker]
Google Cast Built-in
To play directly to speaker(s) using Google Cast, please follow the steps below:
ENSURE THE SPEAKER IS CONNECTED TO THE POWER SUPPLY AND THE WI-FI NETWORK.
Note: When using Google Cast, the Lithe app grouping and playback functions for multiple speakers become redundant. The ability to play any source is now possible, as well as playing with other brands with Google Cast built-in within a multi-room environment.
- To group speakers, click '+', then 'Create speaker group'.
- Click on the speakers you want to group, then 'Next', and name the group.
- The audio display screen shall show available devices to play music through, as per the list.
- Select the speaker to play music through and press play on your source player.
[Image: Shows Google Home app interface for creating speaker groups and selecting devices. Google and Chromecast built-in are trademarks of Google LLC.]
Spotify Connect
You will need to have a Spotify Premium account, the latest Spotify app installed, and be connected to the same Wi-Fi network to play via Spotify Connect directly.
- Open the Spotify app on your phone, tablet, or laptop.
- Play a song and select 'DEVICES AVAILABLE' at the bottom of the player page.
- Select your device and start listening to your Spotify music.
Note: If your connection to the speaker is lost, the device may have a weak Wi-Fi signal. Please visit: https://www.spotify.com/uk/connect/ for further details.
Hard Wired Optical Input
To connect other devices such as TVs, CD players, BluRay players etc., to play through the Wi-Fi speakers, please follow the steps below:
- Optical Connection: Connect an Optical cable to the speaker and play through your device. Within the Lithe Audio App, click on 'Source' to activate Optical to be able to play through the speaker.
Note: To ensure the best possible sound without humming or noise, we recommend a good quality cable be used.
Create Stereo Pair
PLEASE NOTE: LWF2PRO DOES NOT INCLUDE A PASSIVE SPEAKER.
The Lithe Audio Master Wi-Fi PRO ceiling speaker is able to connect to and power an additional passive speaker via the Right speaker output.
Use wire cutters to strip the ends of the speaker cable (if required).
[Diagram showing how to connect a passive speaker to the master speaker using speaker cable]
Specifications
Speaker
Attribute | Specification |
---|---|
Sound Quality | THD+N<0.009%, 55Hz-20kHz (+/- 3dB) |
RMS Power | 60W RMS (2x 30W) |
Impedance | 8 Ohms nominal |
Sensitivity (1W/1m) | 90dB |
Line In Analog (Optical) | Auto-detecting |
Type | Class D (Digital) |
Audio Compression | 192kHz/24bits |
Bluetooth | 4.1 |
Woofer | 6.5" Woven Glass Fiber cone / Polypropylene Cone (IP44) |
Tweeter | 0.75" Titanium Cone |
Music Access
Attribute | Specification |
---|---|
Audio Formats Supported | MP3, WMA, AAC (MPEG4), AAC+, ALAC, FLAC, APE, WAV, OGG, LPCM |
Audio Sample Rate | Up to 192kHz 24bit |
Music Services Supported | Airable Radio, Podcast, Tidal, Deezer, Soundmachine, Amazon Music, Napster, Spotify, etc. |
Operating Systems (for stored files) | Windows XP SP3 and higher; Mac OS X 10.6.8 and higher; NAS (network-attached storage) devices supporting CIFS |
General
Attribute | Specification |
---|---|
Power Input Supply | 100 - 240V, 50/60Hz / 2A |
Transformer Output Supply | DC24V / 2.5A |
Dimensions (W x D) | 230 x 110mm (9.05 x 4.33 in) |
Weight | 1.75kg (3.85 lbs) |
IP rating | IP44 (Bathroom models only) |
Operating Temperature | 0° to 40° C (32° to 104° F) |
Storage Temperature | -20° to 70° C (-4° to 158° F) |
Standby power | 1.3W / 0.02A |
Connected power | 1.5W / 0.03A |
Playing Music | 2.8W - 10.5W / 0.03A - 0.09A** |
WiSA (Optional Extra)
Attribute | Specification |
---|---|
Audio Quality | 48kHz/96kHz 24 bit |
Auto Config | 2.0 - 7.1 & 5.1.2 |
Maximum | 8 zones |
Dolby Atmos Height Channels | Supported |
PoE Powered (Optional Extra)
Attribute | Specification |
---|---|
PoE Standard | IEEE 802.3 af/at/bt powered device (PD) |
Power Level | Up to 71.3W |
Max length ethernet Cable | (Not specified) |
Multi Room
Attribute | Specification |
---|---|
Expandable up to | 30 speakers within same Wi-Fi network |
Wireless Networking
Attribute | Specification |
---|---|
Wi-Fi Connectivity | Wi-Fi CERTIFIEDTM 802.11 a, b, g, n, ac WPA™ - Personal WPA2™ Personal WMM®, Wi-Fi Protected Setup™ |
Wireless connectivity works on | Your home Wi-Fi network with both 2.4GHz/5GHz broadcast routers |
Internet connection required for | Access to Internet radio stations, online music services and software updates. |
* Specifications subject to change without notice.
** Power Consumption depends on the type of music & volume
- Increased Bass & volume requires more power loading on the amplifier.
- Internet functionality may require payment of separate fee to a service provider.
Troubleshooting
If a problem arises, please try the troubleshooting guide below. If the problem is not listed, please contact Lithe Audio Customer Service Support.
Q: Speaker has not been found during setup
A: Please check power cord is correctly connected into speaker and transformer. Check the red light is ON. Press reset button for 5 seconds on the speaker (discoverable mode), green light shall flash, follow the instructions for Android or AirPlay 2 setup. *Before commencing any electrical work ensure the supply is switched OFF at the mains.
Q: Speaker connected to AirPlay 2 but not playing through device
A: Please ensure device has good Wi-Fi strength and battery power. Check the LED indicator is solid green. If not, press reset button for 3 secs. Failing this, turn the speaker power off then on.
Q: Device is connected to Wi-Fi speaker but no sound
A: Ensure your device volume is NOT muted. Increase the volume within the app and try again. Restart the app from which the audio is playing and try again.
Q: Lithe Audio App not showing connected speakers
A: Ensure your speakers' green light is on and connected as per setup. The app shall automatically find active speakers. If not, restart the app or press reset on the speaker for 3 secs to wake the speaker and show a green status light.
Q: Lithe Audio App not working correctly
A: Ensure your speaker firmware/app are up to date, OR restart/reinstall the app fully.
Q: Can the speaker be installed into the bathroom ceiling?
A: The IP rated models `LWF1/IP' can be installed in zone 2 or 3 of a bathroom. Ensure you read the safety precautions before installation. Warning: Do not use the product in water or directly above the bath or shower area.
Q: I have a new router and speakers are not visible anymore
A: If you have purchased a new router or reset the router to default, you shall need to install the speakers again. Please follow the setup procedures for iOS or Android.
For further queries and support questions please visit www.support.litheaudio.com, email us at support@litheaudio.com, or via our website's live chat service (during working hours).
Regulation Information
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
To assure continued compliance, any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. (Example: use only shielded interface cables when connecting to computer or peripheral devices).
FCC Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Europe
Lithe Audio declares that this product herewith complies with the requirements of the EMC Directive 2004/108/EC, Low Voltage directive 2006/95/EC, Eco-Design Directive 2005/32/EC, RoHS Directive 2011/65/EU and the R&TTE Directive 1999/5/EC when installed and used in accordance with the manufacturer's instructions. A copy of the full Declaration of Conformance may be obtained at www.litheaudio.com/support/policies.
Lithe Audio speakers have a standby mode or remove the power cord from the AC mains.
Recycling Information
This symbol on the product or on its packaging indicates that this product shall not be treated as household waste. Instead, please deliver it to the applicable collection point for the recycling of electrical and electronic equipment. By recycling this product correctly, you will help conserve natural resources and prevent potential negative environmental consequences. For more detailed information about recycling of this product, please contact your local council office, your household waste disposal service, or the shop where you purchased the product(s) from.
THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including but not limited to photocopying, recording, information retrieval systems, or computer network without the written permission of Lithe Audio Ltd.
Use of the 'Works with Apple' badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards. To control this AirPlay 2-enabled speaker, iOS 11.4 or later is required. Apple, iPad, iPad Air, iPad Pro, iPhone and AirPlay are trademarks of Apple Inc., registered in the U.S. and other countries.
Windows® is a registered trademark of Microsoft Corporation in the United States and other countries.
AndroidTM is a trademark of Google, Inc.
Google, Chromecast built-in are trademarks of Google LLC.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Lithe Audio Ltd is under license. Other trademarks and trade names are those of their respective owners.
Wi-Fi CERTIFIED™ is a registered trademark of Wi-Fi Alliance®.
Spotify software is subject to third-party licenses found here: http://www.spotify.com/connect/third-party-licenses.
All other products and services mentioned may be trademarks or service marks of their respective owners.
© 2020 by Lithe Audio Ltd. All rights reserved.
FCC ID: 2AQOB-LWF1
Warranty Coverage
This warranty may not be valid if the product was purchased via an unauthorized dealer. The warranty only applies to individuals who made the original purchase; it is not transferable. The purchaser must show proof of purchase by way of receipt (hard copy or digital copy). The warranty is null and void if:
- Product altered in any way from its original manufactured state.
- Security seal has been removed.
- Product defaced.
No one is authorized to make or modify any warranty on behalf of Lithe Audio Ltd.
2 Year Guarantee
This Ceiling Speaker is of excellent quality and construction. However, if any defects in materials or workmanship do appear during the guarantee period, Lithe Audio will, at its discretion, either repair or replace the defective parts, free of charge, subject to the terms and conditions of its Guarantee shown below.
This Guarantee covers both parts and labour. Carriage is not included.
This Guarantee provides benefits which are additional to, and do not affect, your statutory rights. This Guarantee does not cover the cost of returning the product to the dealer from whom it was purchased or to Lithe Audio direct. This Guarantee applies only to products sold and located in mainland Great Britain. It does not cover liability in respect of or replacement of plugs, cables or fuses and also does not cover defects due to:
- Failure to use or maintain product in accordance with Lithe Audio instructions.
- The product being connected to an unsuitable electricity supply.
- Accidental damage to or abuse or misuse of the product.
- Product modification, except by Lithe Audio or approved agent.
- Dismantling of or interference with the product.
Before returning any product under this Guarantee, please check that:
- You have followed the product instructions correctly.
- Your mains electricity supply is functional.
- The defect is not due to a blown fuse.
If you wish to claim under this guarantee you should:
- Send the product, postage or carriage paid, to the dealer from whom it was purchased or to Lithe Audio direct.
- Ensure that the product is clean and packed carefully (preferably in its original carton).
- Enclose details of your name, address, and telephone number, and when and where the product was purchased, together with proof of purchase (e.g., an invoice or till receipt).
- Give exact details of the nature of the defect.
This Guarantee does not cover any other claims whatsoever, including, without limitation, any liability for incidental, indirect or consequential damage, nor does it cover any claims for conversion or modification or for the costs of repair carried out by any third party without the prior consent of Lithe Audio. If replacement parts are fitted to the product, this will not extend the period of the Guarantee. For further advice, contact Lithe Audio customer services.
Lithe Audio products marked with the CE mark comply with the EC Low Voltage Directive: 73/23/EEC, Electromagnetic Compatibility Directive 89/336/EEC.