eufyCam 2 Pro Wire-Free HD Security Camera Set - User Manual
What's Included
The package typically includes:
- HomeBase 2 (T8010)
- HomeBase 2 Power Adapter
- Ethernet Cable for HomeBase 2
- Metal Pin for Resetting HomeBase 2
- eufyCam 2 Pro (T8140)
- Micro-USB Charging Cable
- Mounting Bracket
- Mounting Screws and Anchors
- Indoor Mount
- Hook (for Indoor Mount)
Note: Camera quantity and specific accessories may vary by bundle package. The HomeBase 2 power adapter type varies by region.
Product Overview
HomeBase 2
The HomeBase 2 unit features: 1. Status LED indicator, 2. Speaker, 3. Power port for connecting the power adapter, 4. USB port, 5. Ethernet port for network connection, 6. SYNC/ALARM OFF button, and 7. Reset button.
eufyCam 2 Pro
The eufyCam 2 Pro camera unit includes: 1. Photosensitive sensor, 2. Camera lens, 3. Motion sensor, 4. Microphone, 5. LED indicator, 6. Sync button, 7. USB charging port, and 8. Screw hole for mounting.
Connecting the HomeBase 2
To connect the HomeBase 2 to the Internet:
- Power on the HomeBase 2.
- Use the provided Ethernet cable to connect the HomeBase 2 to your home router.
- The LED indicator on the HomeBase 2 will turn blue (this may take up to 1 minute) when it is ready for setup.
Setting Up the System
Download the eufy Security app from the App Store (for iOS devices) or Google Play (for Android devices). Sign up for a eufy Security account and follow the on-screen instructions to complete the setup.
Setup Notes:
- Place the camera near the HomeBase 2, ideally within a distance of 1 to 3 feet, during the initial setup process.
- Ensure both the HomeBase 2 and the eufyCam 2 Pro are set up in the app before mounting the cameras.
- Keep the camera at least 1 foot away from your internal or external hard drives to prevent potential interference.
Mounting the Camera
Find a Good Mounting Spot
To test the wireless signal strength at your desired mounting location, take your camera and phone there. You can check the signal strength via the eufy Security app's 'Mounting Guide' feature (accessible via Camera Settings > Mounting Guide). If the wireless signal strength is poor, move the camera closer to the HomeBase 2.
Select Height and Location
Mount the eufyCam 2 Pro 7-10 feet (2-3 meters) above the ground. This height optimizes the detection range of the motion sensor, which can cover up to 30 feet (10 meters). Avoid placing the eufyCam 2 Pro directly under sunlight.
Mount the Camera Outdoors
The camera can be mounted both indoors and outdoors. For outdoor mounting:
- Turn the knob of the mounting bracket clockwise to loosen and disassemble it.
- Drill holes using a 15/64 inch (5.95mm) drill bit. Insert anchors into the holes, which are necessary for walls made of hard materials like concrete, brick, or stucco.
- Firmly screw the base of the mounting bracket onto the wall. Fasten the ball knob of the bracket to the base.
- Attach the eufyCam 2 Pro to the mounting bracket and adjust the viewing angle by checking the live stream feed in the eufy Security app.
Tips: The HomeBase 2 can pair with up to 16 cameras. Repeat the mounting steps to add more eufyCam 2 Pro cameras as needed. For troubleshooting, refer to the 'Help' section in the eufy Security App and check the App page for LED indicator status.
Mount the Camera Indoors
The camera can be stuck directly to any flat surface made out of iron. Alternatively, use the included indoor mount:
- Drill a hole. Use the included anchor if mounting on drywall and fasten the hook.
- Hang the indoor mount on the hook.
- Attach the eufyCam 2 Pro to the indoor mount and adjust the viewing angle.
Charging eufyCam 2 Pro
Charge the eufyCam 2 Pro using one of the following methods:
- Method 1: Connect the Micro-USB charging cable to the camera's USB charging port.
- Method 2: Use a 5V/2A USB charger connected to the camera's USB charging port.
LED Indication: Charging status is indicated by a steady blue light. The LED is off when the camera is fully charged. The estimated charging time is 12 hours.
Safety and Compliance
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules, designed to provide reasonable protection against harmful interference in a residential installation. If interference occurs, users are encouraged to take measures such as reorienting the antenna, increasing separation between equipment and receiver, or consulting a dealer or technician.
FCC Radio Frequency Exposure Statement
The device has been evaluated to meet general RF exposure requirements and can be used in fixed/mobile exposure conditions with a minimum separation distance of 20cm.
Notice: Shielded Cables
All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.
Importer (US): POWER MOBILE LIFE, LLC, 400 108th Ave NE Ste 400, Bellevue, WA 98004-5541, Telephone: 1-800-988-7973.
Declaration of Conformity
Anker Innovations Limited declares that this device complies with essential requirements and relevant provisions of Directive 2014/53/EU. For the full declaration, visit www.eufylife.com.
Operating Temperatures
Suitable temperature for HomeBase 2 and accessories: -10°C to 45°C. Suitable temperature for eufyCam 2 Pro and accessories: -20°C to 50°C. Charging is recommended in an environment with normal room temperature and good ventilation, ideally between 5°C and 25°C.
Charger Information
Use only the manufacturer-provided charger (Type ASSA67W-120200, output 12Vdc/2A). The plug serves as the disconnect device. This charger is for indoor use only.
RF Exposure Information
Maximum Permissible Exposure (MPE) level is calculated based on a distance of 20 cm from the human body. Maintain this distance to ensure compliance.
Battery Caution
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
Wi-Fi Frequency: 2412~2472MHz; Max Output Power: 17.13dBm (T8010), 17.47dBm (T8140). SUB-1G Frequency: 866~866.8MHz; Output Power: 5.492dBm.
Importer (EU): Anker Technology (UK) Ltd, Suite B, Fairgate House, 205 Kings Road, Tyseley, Birmingham, B11 2AA, United Kingdom.
IC Statement
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
IC RF Statement
When using the product, maintain a distance of 20cm from the body to ensure compliance with RF exposure requirements. Lors de l'utilisation du produit, maintenez une distance de 20 cm du corps afin de vous conformer aux exigences en matière d'exposition RF.
Legal Notice
The "Works with Apple HomeKit" badge signifies that an electronic accessory has been designed to connect specifically to iPod touch, iPhone, or iPad, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
Customer Service and Warranty
Warranty: This product comes with a 12-month limited warranty.
Contact Information
Call Us:
- United States: +1 (800) 988 7973 (Mon-Fri 9am-5pm PT)
- United Kingdom: +44 (0) 1604 936 200 (Mon-Fri 6am-11am GMT)
- Germany: +49 (0) 69 9579 7960 (Mo-Fr 6:00-11:00)
Email Us: Customer Support: support@eufylife.com
Address: Anker Innovations Limited, Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong.
Social Media
Connect with us on social media: @EufyOfficial (Facebook, Instagram, Twitter).
