Drive Scout Mobility Scooter Owner's Handbook

2.1 Before Driving

• The user needs to be familiar with the use and operation of this scooter before driving.
• Ride on pavement and pedestrian areas only. Never ride on motorways or dual carriageways. Only use roads to cross to the other side of the pavement.
• Be aware of traffic when crossing or using roads.
• Use extreme caution when driving your scooter in busy areas such as shopping malls.
• Do not drive the scooter under the influence of drink or drugs, or when you are tired.
• Be careful when using the scooter in low light; it has not been designed for use at night.
• Before using the scooter in busy or hazardous environments, familiarise yourself with its operation. Practice in an open and safe area free from hazards and other people. Turn the speed dial down for initial practice.

2.2 Whilst Driving

• Do not use your scooter on surfaces that are muddy, gravelly, bumpy, narrow, snowed over, icy, or on unguarded towpaths near canals.
• Do not use your scooter outside when it is raining, snowing, misty, or windy.
• Do not make erratic turnings on your scooter.
• Bear in mind driving motions such as accelerating, stopping, turning, reversing, and the effect of gradients.
• Slow down when driving on gradients. Always lean forward when climbing a steep gradient. Do not travel on gradients exceeding those stated on the diagram below:

• Do not drive on roads with large drops or potholes.
• The scooter is not suitable for carrying passengers.
• Do not use the scooter to carry heavy goods.
• Do not use a mobile phone or other wireless communication devices whilst driving. Always stop somewhere suitable and switch off the scooter before using the phone.
• Do not set the scooter in freewheel mode when driving, especially on a gradient. Ensure that the scooter's automatic brake is applied before use.
• Do not exceed the weight limit of the scooter.

2.3 Labelling

Please carefully read all labels applied to the scooter before driving. For future reference, do not remove them from the scooter. The labels are also shown below:

NEVER LIFT SCOOTER UP BY THE REAR OR FRONT OF SHROUD
Above: Located on rear shroud

⚠️ WARNING
Never operate the freewheel lever while seated on the scooter or on an incline!
OPERATION OF THE FREEWHEEL LEVER
Always pull UP FIRMLY for freewheel mode
Always push DOWN FIRMLY for drive mode
Above: Located by freewheel lever on rear

WARNING: EMI
REFER TO OPERATORS MANUAL FOR INFORMATION
Above: Located on rear

REF: MS008PB

WARNING:
EMI
REFER TO OPERATORS MANUAL FOR INFORMATION
Drive Medical Ltd (HX5 9JP)
Drive Medical GmbH (D-88316)
Maximum User Mass 130kg
Above: Located on rear

THIS UNIT HAS ACHIEVED 20 V/m EMI TESTING
CE 5060266848711 MADE IN VIETNAM

WARNING
• Please hold the tiller before loosening the tiller adjustment knob.
• Before lifting or driving the scooter, make certain the tiller adjustment knob is fully tightened.
• Never attempt to adjust the tiller whilst the scooter is in motion.
Above: Located on tiller

2.4 Electromagnetic Interference

Scooters may be susceptible to electromagnetic interference (EMI) from sources such as mobile phones, walkie-talkies, TV and radio broadcast stations, and amateur radio sets. In some cases, there is a risk this interference may cause involuntary movement of the scooter. The scooter has been tested and passed to withstand interference to a level of 20V per metre.

Be aware that the above sources may cause involuntary movement due to EMI. Exercise caution whilst using the aforementioned devices and avoid close proximity to TV and Radio broadcast stations.

The addition of components or accessories may affect the EMI susceptibility of the scooter. Do not fit accessories other than Drive Medical authorised accessories.

4.1 Control Panel

4.2 How To Operate Your Scooter

• Key Ignition: The key ignition acts as the power switch for the scooter. To switch the power on, turn the key clockwise; the battery gauge should illuminate. To switch the power off, turn the key anticlockwise; the battery gauge should switch off and the key can be removed.
  ⚠️ Do not turn the ignition off whilst driving, as this will lead to an emergency stop and possible risk of damage or injury.
• Speed Dial: Turn the speed dial to determine the maximum speed of the scooter. Turn the dial clockwise to increase the speed setting and anticlockwise to decrease the speed setting.
  ⚠️ Do not adjust the speed dial whilst driving, as this could result in loss of control. Do not set the highest speed whilst driving indoors.
• Tiller Lock: When the tiller is centred, pull the tiller lock down to secure the tiller for transportation. Push the tiller lock up to release.
  ⚠️ Always ensure the tiller lock is disengaged when driving the scooter. Always check the tiller moves and turns freely before driving.
• Moving and Braking: To move forward, pull the right-hand side of the wigwag paddle towards you while resting the palm of your hand on the lower handlebar. Pull the left-hand side of the wigwag paddle towards you and the scooter will move backwards, emitting an audible reversing alarm. To brake, release the wigwag paddle, which will return to neutral and activate the electromagnetic brake automatically, bringing the scooter to a prompt stop. The wigwag paddle allows you to control the speed of the scooter up to a maximum speed determined by the Speed Dial. The further the wigwag paddle is deflected, the faster the scooter will go (up to 4mph).
  ⚠️ Do not push both left and right-hand sides of the wigwag simultaneously. You will not be able to control the scooter.
• Horn Button: Press the horn button to sound the horn. Release the button to stop the horn. The horn is the yellow button located on the control panel.
• Braking - Electromagnetic Brake: Release the wigwag paddle completely, and the electromagnetic brake will be activated automatically, and the scooter will stop.
  ⚠️ When on a gradient, never set the vehicle to freewheel mode. The brakes will not be applied.
• Seat: The seat can be rotated and locked in position at 45° intervals. Push the seat lever forward and swivel the seat. Release the lever and then continue swivelling the seat until it locks in position.
  ⚠️ Attention: Return the seat to the forward position before driving.
• Adjusting the Seat Height: Firstly, remove the seat by rotating it (as described above) while pulling up on the seat. Remove the nut and bolt securing the chrome post into the chassis of the scooter. Reposition the seat post to the required height and then secure by reattaching the nut and bolt.
• Battery Gauge: The battery gauge on the tiller console lights LEDs to show remaining power:
  
  • Green (3 or 4 LEDs lit): 40% - 100% capacity
  • Yellow (2 LEDs lit): Draining charge (10% - 30%)
  • Red (1 LED lit): Immediate recharge is necessary.
  The remaining power indicated by the battery gauge will vary by driving time incurred and how you drive. Repeated starting, stopping, and climbing will consume power more quickly.

If the leftmost LED is flashing, this means the scooter has encountered a problem. The LED will flash a number of times then pause. Count the number of flashes to determine the problem.

If you experience any flash sequences, first restart the scooter, ensuring the wigwag paddle is released. If this does not remedy the problem, recharge the batteries. If the error persists, contact your Drive Medical Dealer.

⚠️ Attention: You should recharge the batteries after each use to ensure maximum range. Read the Battery Charging section in the handbook before use.

Circuit Breaker (Arrowed Below): The circuit breaker may trip when the scooter is under excessive load or when travelling on steep inclines. It will be more prone to tripping when the scooter is low on battery charge. Under normal conditions, the circuit breaker button will protrude by 2mm – 3mm. If the circuit breaker has tripped, the button will protrude by 7mm. To reset the circuit breaker, push the button in, and the scooter should operate as normal.

Starting and Driving

1. Make sure the seat is installed properly.
2. Make sure the tiller has been secured properly and the tiller lock is disengaged.
3. Fold down the armrests so you can rest your arms on them.
4. Switch the key ignition on.
5. Check the battery gauge to ensure there is enough power for your journey. If you have any doubt about the remaining power, recharge the battery pack before use.
6. Set the speed dial to a position you feel safe and comfortable with.
7. Check the wigwag paddle and automatic brake work correctly.
8. Before driving, check the environment around you is safe for you to drive.

⚠️ Warning
Be careful whilst driving in heavy traffic or crowded areas. Whilst reversing the vehicle, be aware of people or objects behind you.

Stopping

1. Release the wigwag paddle completely. The vehicle will automatically brake and stop.
2. Switch the scooter off at the key ignition and pull out the key.

⚠️ Stopping distance will vary with speed, so begin braking as early as possible. Always park on flat ground, switch off, and remove the key before dismounting.

To Charge

1. Switch the key ignition off.
2. Plug the charger's power cord into the mains.
3. If required, remove the battery pack (see next section for details).
4. Open the charging socket cap on the battery pack. Then connect the charger's round plug into the charging socket (as shown in photo).
5. Switch on the plug socket at the mains.

To Remove the Battery Pack

1. Switch the key ignition off.
2. Lift out of the scooter using the handle on the battery pack.

To Install The Battery Pack

Lower the battery pack into the scooter. Use the locking lever to secure the battery pack.

Charger Light

The charger light will illuminate orange to indicate the batteries are charging. The charging duration is about 8 hours (for the 12Ah battery pack) or 12 hours (for the 20Ah battery pack); however, a 12-hour charge is recommended for optimum performance. The orange light will turn green when charging is complete.

⚠️ Ensure that the charger is removed from the mains and the scooter or battery pack after charging. Failure to do this may flatten the battery.

⚠️ Do not remove the battery pack whilst the scooter is switched on.

7. Inspection and Maintenance

7.7 Disassembling the Scooter

All models of Scout can be disassembled into four pieces without tools: seat, front section, rear section, and battery pack. The procedure for disassembly is the same for all scooters. Please perform the following steps:

1. Push the Seat Rotate Lever whilst pulling up on the seat to remove.
2. Turn the handle to release the battery pack, then lift out the battery pack from the main body of the scooter.
3. Turn the tiller knob anti-clockwise to loosen the tiller. Lower the tiller and then turn the tiller knob clockwise to secure.
4. Lock front tiller by pulling the locking knob out and turning 90°.
5. Pull up on the Connecting Handle to split the two halves of the base.

7.8 Assembling the Scooter

1. Line up the two sections of the base. Lift up the handle and use the handle to slowly lower the two parts so they lock together.
2. Unlock front tiller by pulling the locking knob out and turning 90°.
3. Loosen the tiller adjustment knob and pull up the tiller to the required height. Retighten the knob to secure.
4. Lower battery pack into the compartment in the scooter and then turn the handle to secure the pack in place.
5. Replace the seat and rotate it until it locks into its correct position.

⚠️ After assembling the Scout, make sure the tiller adjustment knob is fully tightened.

The weights of the major component parts for the 4-wheel Scout are below:

• Seat - 7.2kg (15.9lb)
• Front Section (4-wheel) - 15.8kg (34.7lb)
• Rear Section - 10.7kg (23.5lb)
• 12Ah Battery Pack - 9.2kg (20.2lb)
• 20Ah Battery Pack - 14.2kg (31lb)

8. Troubleshooting

The troubleshooting guide is also featured on page 1 of the Owner's Handbook.

9. Specification

Scout 3-wheel

Scout 4-wheel

Weights of Component Parts

The weights of the major component parts for the 4-wheel Scout are below:

• Seat - 7.2kg (15.9lb)
• Front Section (4-wheel) - 15.8kg (34.7lb)
• Rear Section - 10.7kg (23.5lb)
• Battery Pack (12Ah) - 9.2kg (20.2lb)
• Battery Pack (20Ah) - 14.2kg (31lb)

Remark: The manufacturer reserves the right to modify the specification if necessary. The final specification is subject to the individual scooter you purchase from your dealer.

Note: Maximum driving distance is based on an ambient temperature of 20 °C, a 75kg driver and a brand new fully charged battery by a constant driving speed at 6 km/h with 70% battery power discharged.

The scooter is classed as a type A vehicle as defined by EN 12184.

10. VIN Number

To ensure the correct after-sales service and warranty support, please write down the scooter serial number. The serial number is located on the back right-hand side of the frame.

Also, note your Drive Medical dealer below:

11. Warranty

There is a comprehensive one-year warranty from the date on which your new scooter is delivered. The warranty covers the scooter for repairs or replacement during this period. For full warranty conditions or to make a warranty claim, contact your Drive Medical dealer from whom you purchased the scooter.

1. Any work or replacement part installation must be carried out by an authorized Drive Medical dealer / service agent.
2. To apply the warranty, should your scooter require attention, please contact the designated service agent listed above.
3. Should any part of the scooter require repair or full or part replacement, as a result of a manufacturing or material defect within twelve months of receiving the scooter, replacement parts will be supplied free of charge.

Note: This guarantee is not transferable.

4. Any repaired or replaced parts will be covered by this warranty for the balance of the warranty period on the scooter.
5. Consumable items supplied will not generally be covered during the normal warranty period unless such items require repair or replacement clearly as a direct result of a manufacturing or material defect. Such items include (among others): upholstery, tyres, and batteries.
6. The above warranty conditions apply to a brand new scooter purchased at the full retail price. If you are unsure whether your scooter is covered, check with the service agent.
7. Under normal circumstances, no responsibility will be accepted where the scooter has failed as a direct result of:
   a) The scooter or part not having been maintained in accordance with the manufacturer's recommendations.
   b) Failure to use the manufacturer's specified parts.
   c) The scooter or part having been damaged due to neglect, accident, or improper use.
   d) The scooter or part having been altered from the manufacturer's specifications or repairs having been attempted before the service agent is notified.

Please note your local service agent's contact details in the previous box. In the event of your scooter requiring attention, contact them and give all relevant details so they can act quickly.

The manufacturer reserves the right to alter without notice any weights, measurements, or other technical data shown in this manual. All figures, measurements, and capacities shown in this manual are approximate and do not constitute specifications.

Appendix A: Service Record

This section provides a template for recording service dates and checks.

Notes

This section is for personal notes and observations regarding the scooter's use and maintenance.