Medeco CLIQ V3 Key: User Guide, Troubleshooting & Compliance

Introduction

All CLIQ keys are supplied with a tag featuring the User Manual website (www.cliqkey.tips) and a QR code. No physical manual is provided. The following sections detail the CLIQ V3 EA-150111 operating instructions and regulatory information, which are also available on the website.

Model: EA-150111

Key Tags and Indicators

The CLIQ V3 system utilizes distinct tags for User Keys and Control Keys (C-Keys), each providing essential information and status indicators.

User Key Tag

The User Key Tag typically displays the Medeco CLIQ branding, the website www.cliqkey.tips for more information including regulatory compliance, and a QR code.

Control Key (C-Key) Tag

The Control Key Tag is similar, featuring Medeco CLIQ branding, www.cliqkey.tips, and the designation "C-KEY".

CLIQ Key Indicators

These indicators, often represented by colored LEDs on the key or tag, provide status information:

User Key Indicators:

? Authorized
? Not Authorized
?? Out of Schedule
??? Low Battery

CLIQ C-Key Indicators:

? No Jobs for Lock
?? Task in Progress
??? Lock Programemd OK
?? Programming Error
??? Low Battery

How it Works

Programming: Access rights are programmed into the CLIQ key using a programming device or via Bluetooth for Connect keys.
Key Insertion: When the CLIQ key is inserted into a compatible cylinder, it powers the cylinder's electronics and transmits the user's access permissions.
Access Granted: If the key possesses the correct permissions, the cylinder will unlock, granting access.
Audit Trail: Access events are logged in the key's memory and the cylinder's memory, and can be retrieved from the system's audit trail.

General Maintenance

Cleaning: Ensure the data contact is clean for optimal performance. Wipe the key with a soft, dry cloth to remove dust or debris. Avoid excessive force or harsh cleaning agents.
Force: Do not use excessive force when operating the key or attempting to open doors, as this may damage the key or cylinder.
Battery Replacement: CLIQ keys have a long battery life but will eventually require replacement. Refer to the Battery Replacement section for details.
Other Considerations:
- Lubrication: Avoid using incorrect lubricants in the cylinder, as this can affect the electronics.
- Temperature: Protect the key from extreme temperatures.
- Programming: If your CLIQ system uses programming keys, ensure they are properly managed and updated.
- Revalidation: Some CLIQ systems may require regular revalidation of the key's access rights, which can be performed via Bluetooth using the CLIQ Connect app or at a programming station.

Troubleshooting for CLIQ V3 Keys

Authorized key does not turn:
- Ensure the key is not turned (binding) before the authorized signal ('beep' and green light).
- Verify mechanical authorization or check for possible obstructions.
- Test with another authorized key to determine if the issue is with the key or the lock.
Inconsistent or no signal indications:
- Inspect key and lock data contacts for dirt or grime buildup.
- Verify the key's battery status.
- Inspect the key and lock for damage or excessive wear.
Data transmission does not work:
- Note: Android™ mobile devices may not support simultaneous use of Bluetooth® and Wi-Fi.
- Use a mobile device with an internet connection (e.g., LTE or GSM) to access the internet if necessary.
Key is not shown for Bluetooth connection with the CLIQ Connect app:
- The key may already be connected to a different device nearby.
- Disconnect the Bluetooth connection to the other device.
Bluetooth activation does not work:
- Ensure the time window of 2-5 seconds is adhered to, or that the key is positioned straight during activation.
- Repeat the activation process.
- Check if Bluetooth is already active on the device.
- Check the mobile device for stats; display may be delayed.

To Begin Using Your CLIQ V3 Key (Bluetooth)

Download the "CLIQ Connect" app from the Apple App Store or Google Play. Direct links are usually available on the product's website.
Open the Connect App, accept the terms and conditions, and select "Find & Add Devices."
Press the Bluetooth button on the key to initiate Bluetooth connection. When ready for pairing, the key will emit one short acoustic beep ? and flash blue ? every 2 seconds.
Follow the pairing instructions provided within the Connect App on your smartphone.

Additional Details:

Multiple Bluetooth keys can be connected to a mobile device using CLIQ Connect.
To deregister a Bluetooth key, follow the instructions within the CLIQ Connect app.
A Bluetooth connection automatically switches off after 30 seconds of inactivity.

Battery Replacement

Remove the battery cover using a T6 Torx screwdriver. Be careful not to lose the screw.
Ensure correct battery polarity before inserting a new CR2450 battery.
To replace the battery cover, slide it under the hook on the front of the battery holder. Reinsert and tighten the screw using the T6 Torx screwdriver, but do not overtighten.

NOTE:

Lost Authorization: If the battery is changed incorrectly or the key remains unprogrammed for an extended period after a battery change, its authorization may be lost and require an update.

Regulatory Information

This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's license-exempt RSS(s). Operation is subject to the following two conditions: 1. This device may not cause interference. 2. This device must accept any interference, including interference that may cause undesired operation of the device.

FCC Compliance:

FCC ID: VR3-CV3

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the distance between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

ISED Compliance:

ISED: 7465A-CV3

HVIN: EA-150111

Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment.

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