Shark Powered Lift-Away DuoClean Zero-M Upright Vacuum

IMPORTANT SAFETY INSTRUCTIONS

HOUSEHOLD USE ONLY

To reduce the risk of electric shock, this vacuum cleaner has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT force into outlet or try to modify to fit.

WARNING

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

GENERAL WARNINGS

• Your vacuum cleaner may consist of a motorized nozzle, wand, hose, and/or vacuum pod. This device contains electrical connections, electrical wiring, and moving parts that potentially present risk to the user.
• Use only identical replacement parts.
• Carefully observe and follow the instructions provided below to avoid improper use of the appliance. DO NOT use the vacuum for any purpose other than those described in this manual.
• Before use, carefully inspect all parts for any damage. DO NOT use if any parts are damaged.
• The use of an extension cord is NOT recommended.
• This vacuum cleaner contains no serviceable parts.

USE WARNINGS

• DO NOT allow the appliance to be used by children. Close supervision is necessary when used near children. This is not a toy.
• Always turn off the vacuum cleaner before connecting or disconnecting any motorized nozzles or other accessories.
• DO NOT handle plug or vacuum cleaner with wet hands.

SAVE THESE INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

• DO NOT use without filters in place.
• Only use Shark® branded filters and accessories. Failure to do so will also void the warranty.
• DO NOT damage the power cord: a) DO NOT pull or carry vacuum cleaner by the cord or use the cord as a handle. b) DO NOT unplug by pulling on cord. Grasp the plug, not the cord. c) DO NOT run the vacuum cleaner over the power cord, close a door on the cord, pull the cord around sharp corners, or leave the cord near heated surfaces.
• DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
• DO NOT use if nozzle or accessory airflow is restricted. If the air paths or the motorized floor nozzle become blocked, turn the vacuum cleaner off and unplug from electrical outlet. Remove all obstructions before you plug in and turn on the unit again.
• Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.
• DO NOT use if vacuum cleaner is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.
• Use extra care when cleaning on stairs.
• DO NOT leave the vacuum cleaner unattended while plugged in.
• When powered on, keep the vacuum cleaner moving over the carpet surface at all times to avoid damaging the carpet fibers.
• DO NOT place vacuum cleaner on unstable surfaces such as chairs or tables.
• Your Shark® vacuum may not be designed to stand up on its own. When taking a break from cleaning, you may need to lean it against furniture or a wall, or lay it flat on the floor. Using the vacuum for an application where the unit lacks stability may result in personal injury.
• DO NOT use to pick up: a) Liquids b) Large objects c) Hard or sharp objects (glass, nails, screws, or coins) d) Large quantities of dust (drywall dust, fireplace ash, or embers). DO NOT use as an attachment to power tools for dust collection. e) Smoking or burning objects (hot coals, cigarette butts, or matches) f) Flammable or combustible materials (lighter fluid, gasoline, or kerosene) g) Toxic materials (chlorine bleach, ammonia, or drain cleaner)
• DO NOT use in the following areas: a) Poorly lit areas b) Wet or damp surfaces c) Outdoor areas d) Spaces that are enclosed and may contain explosive or toxic fumes or vapors (lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing substances, or flammable dust)
• Turn off all controls before plugging in or unplugging the vacuum.
• Unplug from electrical outlet when not in use and before any maintenance or cleaning.
• Hand wash with water only. Washing with cleaning chemicals could damage the unit.
• During cleaning or routine maintenance, DO NOT cut anything other than hair, fibers, or string wrapped around the brushrolls.
• Allow all filters to air-dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts.
• Make sure the dust cup and all filters are in place after routine maintenance.
• If provided, secure the power cord around the two cord hooks during storage.

ASSEMBLY

Diagram shows the assembly steps:

• Step 1: Insert Wand into Floor Nozzle.
• Step 2: Insert Handle into wand.
• Step 3: Attach Pod to wand.
• Step 4: Insert Hose into pod.
• Step 5: Attach Hose Clip to wand.

For proper operation, ensure all parts are firmly clicked into place.

WHOLE-HOME CLEANING

SETTINGS

Power: Press the power button to turn on the vacuum. The brushrolls will not spin unless the wand is reclined.

SURFACE SETTINGS

Choose the appropriate setting:

• Thick Carpet & Area Rug Cleaning: Set surface selector to Thick Carpet/Area Rug.
• Carpet & Low Pile Cleaning: Set surface selector to Carpet/Low Pile to increase brushroll speed and help remove stuck-on dust and debris.
• Hard Floor Cleaning: Set surface selector to Hard Floor.

BRUSHROLL INDICATOR LIGHT

Indicator Light Meaning:

• Solid Green: The brushrolls are spinning and working correctly.
• Solid Red: There is a jam in the brushroll area. Turn off the vacuum and remove any blockages in the nozzle.
• Flashing Red: The motorized floor nozzle is overheating. Turn off the vacuum and wait a minimum of 45 minutes for it to cool down.

Note: For deep cleaning per ASTM F 608 (embedded dirt in carpets), set to Carpet/Low Pile. For particularly stubborn stuck-on dust messes, set to Carpet/Low Pile mode.

CLEANING MODES

• UPRIGHT: To engage brushrolls, turn on power, place foot on floor nozzle, and tilt handle back.
• POWERED LIFT-AWAY®: Press the Lift-Away button to detach the pod from the floor nozzle.
• ABOVE-FLOOR-HANDLE: Press the Handle button to detach the handle from the wand.
• LIFT-AWAY-HANDLE: With pod removed, press the Handle button to detach the handle from the wand.
• ABOVE-FLOOR-WAND: Press the Wand Release button to detach the wand from the pod.
• LIFT-AWAY-WAND: With pod removed, press the Wand Release button to detach the wand from the floor nozzle.

Note: All accessories are compatible with both the wand and the handle.

MAINTENANCE

EMPTYING THE DUST CUP

Important: Unplug the power cord before performing any maintenance.

To remove the Dust Cup, first press the Dust Cup Release Button, then tilt the dust cup, and lift to remove.

To empty debris into trash, press the lower release button; the bottom of the dust cup will drop open.

To remove collected debris from the Lint Screen, press the top release button and lift the handle to open. Gently brush the lint screen to clean.

To reinstall, place the bottom of the dust cup into the pod and then tilt until it clicks into place.

CLEANING AND REPLACING THE FILTERS

CLEANING FILTERS

Regularly clean and replace filters to maintain optimal suction power. Rinse filters with cold water only to prevent damage from cleaning chemicals. Allow all filters to air-dry for at least 24 hours before reinstalling to prevent liquid from being drawn into electric parts. Important: DO NOT use soap when cleaning filters.

CLEAN PRE-MOTOR FILTERS (Every 3 Months)

These include foam and felt filters. With the dust cup removed, take out the foam and felt filters and rinse with water. Tap loose dirt off filters between washes as needed.

CLEAN HEPA FILTER (Every Year)

To access the HEPA filter, reach under the grill, press the button, and pull the grill away from the vacuum. Remove and rinse the HEPA filter.

ZERO-M TECHNOLOGY

Shark's Zero-M self-cleaning brushroll delivers nonstop hair removal. If you run over a hard or sharp object or notice a noise change while vacuuming, check for blockages or objects caught in the brushroll.

CLEANING THE BRUSHROLL

1. To open the brushroll garage, slide both release buttons on the floor nozzle away from you, towards the back of the nozzle, then lift off the lid.
2. Clear away any objects or debris.
3. To close the brushroll garage, insert the 3 tabs on top of the lid into the 3 slots in the nozzle, then push down on both sides of the lid until it clicks securely into place. If the Brushroll Indicator Light isn't green and headlights are flashing, check again that both sides of the lid are locked in place.

CLEANING THE SOFT ROLLER

1. Slide the Soft Roller Access Button to remove the Soft Roller.
2. Use scissors to remove any string, carpet fibers, or hair wrapped around the roller. Tap loose debris off the roller, or wipe it clean with a dry towel. Wipe away any fibers or hair buildup in the teeth behind the roller with a dry towel.
3. Wash the roller as needed using only water, and let it air-dry completely for at least 24 hours.
4. Reinsert the roller by sliding it into the front of the nozzle until it clicks into place.

Note: If hair is wrapped around the brushroll, extending cleaning time will allow Zero-M technology to remove it. If some fibers remain wrapped after continued use, carefully cut debris with scissors and remove it.

CHECKING FOR BLOCKAGES

Diagrams show how to check for blockages:

• Detach hose from vacuum pod, and check hose and opening on back of pod for blockages.
• Detach wand from floor nozzle and handle, and check both ends for blockages.
• Detach wand from floor nozzle, tilt nozzle neck back, and check opening for blockages.
• Detach handle from wand and hose from the vacuum pod, and check openings for blockages.

AVAILABLE ACCESSORIES

• A Duster Crevice Tool: Two cleaning tools in one. The crevice tool provides extended cleaning reach for small spaces, while the soft dusting brush cleans a multitude of surfaces.
• B Wide Upholstery Tool: Wide cleaning path helps remove pet hair, dust, and large debris from mattresses, couches, curtains, lampshades, and other delicate upholstered surfaces.
• C Hair Removal Multi-Tool: A single convertible tool for cleaning tough pet messes two ways: first, a rubber bristle brush for cleaning stubborn hair from carpeted areas. Then remove the bristles to reveal an upholstery tool perfect for cleaning couches and bedding.
• D Pet Power Brush: Designed to remove pet hair and ground-in dirt from carpeted stairs and upholstery.
• E Under-Appliance Wand: Clean under and behind hard-to-move appliances and furniture with this adjustable 36" tool. Flip the extension piece over to clean the underside of appliances.

Note: Not all accessories come with all units. Please see the enclosed Quick Start Guide for your unit's configuration. To order additional accessories, visit sharkaccessories.com.

TROUBLESHOOTING

Vacuum is not picking up debris. No suction or light suction.

• Check filters to see if they need cleaning. Follow instructions for rinsing and air-drying the filters before reinserting in the vacuum.
• Dust cup may be full; empty dust cup.
• Check hose, hose connections, nozzle, wand, pod, and accessories for blockages. Clear any blockages found. (Refer to Checking for Blockages section for more information.)
• If any hair, string, or carpet fibers are wrapped around the brushroll, extend cleaning time to allow Zero-M® technology to remove it.
• If some hair or fibers remain wrapped around brushroll after continued use, remove the brushroll garage lid and carefully cut debris with scissors and remove from brushroll. See Cleaning the Brushroll section for more information.

Vacuum lifts area rugs.

• Make sure surface selector switch is set to Hard Floor.
• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.

Brushrolls do not spin.

• If the Brushroll Indicator Light turns red, immediately turn off and unplug the vacuum. Remove pod from floor nozzle and clear any blockages. Reconnect nozzle, plug in vacuum, and turn on power.
• With the power on, recline the handle, which will automatically turn on the brushrolls.
• Ensure that the surface selector switch is set to Carpet for brushrolls to spin.

Vacuum turns off on its own or indicator light flashes red.

This vacuum is equipped with a motor-protective thermostat. If your vacuum overheats, the thermostat will automatically turn the suction motor off. Perform the following steps to restart the thermostat:

1. Turn vacuum off and unplug it.
2. Empty dust cup and clean filters (see Emptying the Dust Cup and Cleaning the Filters).
3. Check for blockages in hose, accessories, and inlet openings.
4. Allow unit to cool for a minimum of 45 minutes.
5. Plug in vacuum and turn it on.

Headlights flashing and indicator light is not green.

Check to make sure brushroll garage lid is inserted and locked properly (see Cleaning the Brushroll).

For all other issues, please call Customer Service 1-800-798-7398.

FIVE (5) YEAR LIMITED WARRANTY

The Five (5) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.

SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of five (5) years from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner's Guide, subject to the following conditions and exclusions:

What is covered by this warranty?

1. The original unit and/or non-wearable components deemed defective, in SharkNinja's sole discretion, will be repaired or replaced up to five (5) years from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. SharkNinja reserves the right to replace the unit with one of equal or greater value.

What is not covered by this warranty?

1. Normal wear and tear of wearable parts (such as foam filters, HEPA filters, pads, etc.), which require regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts are available for purchase at sharkaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure to perform required maintenance (e.g., not cleaning the filters), or damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the repair is performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.

How to get service

If your appliance fails to operate properly while in use under normal household conditions within the warranty period, visit sharkclean.com/support for product care and maintenance self-help. SharkNinja Customer Service Specialists are also available at 1-800-798-7398 to assist with product support and warranty service options, including the possibility of upgrading to VIP warranty service options for select product categories.

SharkNinja will cover the cost for the customer to send in the unit for repair or replacement. A fee of $24.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.

How to initiate a warranty claim

You must call 1-800-798-7398 to initiate a warranty claim. You will need the receipt as proof of purchase. A Customer Service Specialist will provide return and packing instruction information.

How state law applies

This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

REGISTER YOUR PURCHASE

Visit registeryourshark.com.

You can scan a QR code using a mobile device.

Benefits of registering your product and creating an account:

• Get easier, faster product support and access to warranty information.
• Access troubleshooting and product care instructions.
• Be among the first to know about exclusive product promotions.

TIP: You can find the model and serial numbers on the QR code label located on the bottom of the back of the vacuum pod.

RECORD THIS INFORMATION

• Model Number:
• Serial Number:
• Date of Purchase: (Keep receipt)
• Store of Purchase:

TECHNICAL SPECIFICATIONS

• Voltage: 120V, 60Hz
• Watts: 1150W
• Amps: 9.5A

CONTACT INFORMATION

SharkNinja Operating LLC

US: Needham, MA 02494

CAN: Ville St-Laurent, QC H4S 1A7

1-800-798-7398

sharkclean.com

Illustrations may differ from actual product. We are constantly striving to improve our products; therefore the specifications contained herein are subject to change without notice.

For SharkNinja U.S. Patent information, visit sharkninja.com/uspatents

© 2019 SharkNinja Operating LLC. DUOCLEAN, POWERED LIFT-AWAY, SHARK, and ZERO-M are registered trademarks of SharkNinja Operating LLC.

ZU880Series_IB_MP_Mv5_190213 PRINTED IN CHINA

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