A-iPower AP5000 Portable Generator

Introduction

Thank you for purchasing an A-iPower product. This manual contains important safety information to make you aware of hazards and risks associated with generator products and how to avoid them. It is important that you read and understand these instructions thoroughly before attempting to start or operate this equipment. Save this manual for future reference.

For technical questions, please call 1-855-888-3598.

The Emission Control System within this generator is warranted for standards set by the Environmental Protection Agency (EPA). A-iPower Corp. reserves all rights to change, alter, or otherwise improve the generator and this documentation at any time without prior notice.

Section 1: Safety Rules

Read this manual carefully and become familiar with your generator. Know its applications, its limitations, and any hazards involved. Failure to follow instructions could result in serious injury or death.

DANGER: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

WARNING: Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION: Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

CAUTION (without safety alert symbol): Indicates a potentially hazardous situation which, if not avoided, may result in property damage.

NOTE: Provides additional information that is useful for proper use and maintenance.

Safety Symbols and Meanings

• ⚡ Electrical Shock
• ? Fire
• ? Toxic Fumes
• ? Explosion
• ⚙️ Moving Parts
• ♨️ Hot Surface
• ⬆️ Kickback
• ? Owner's Manual

Carbon Monoxide Hazard

DANGER: Using a generator indoors CAN KILL YOU IN MINUTES. Generator exhaust contains carbon monoxide. This is a poison you cannot see or smell.

• NEVER use inside a home or garage, EVEN IF doors and windows are open.
• Only use OUTSIDE and far away from windows, doors, and vents.

A running engine gives off carbon monoxide, an odorless, colorless, poison gas. Breathing carbon monoxide could result in death, serious injury, headache, fatigue, dizziness, vomiting, confusion, seizures, nausea or fainting.

• Operate this product ONLY outdoors.
• Install a battery operated carbon monoxide alarm near the bedrooms.
• Keep exhaust gas away from entering a confined area through windows, doors, ventilation intakes, or other openings.
• NEVER operate this product inside any building, carport, porch, mobile equipment, marine applications, or enclosure, even if windows and doors are open.

Section 2: Set Up

2.1 Unpacking

• Set the carton on a rigid, flat surface.
• Remove everything from carton except generator.
• Open carton completely by cutting each corner from top to bottom.
• Leave generator on carton to install wheel kit.

2.1.1 Packing Contents

When opening the box, please check the parts and accessories first. Make sure you have all the listed items included prior to assembly. If items are damaged or missing, call Customer Service at 1-855-888-3598.

2.2 Assembly

The generator requires some assembly prior to using it.

2.2.1 Install the Support Leg

The wheels are designed to greatly improve the portability of the generator. The wheels are not intended for over-the-road use.

Refer to the figures for installing the support leg. Unscrew the M8 nut on the leg support, install the bolt through the generator frame, and secure the bolt tightly with a wrench (not included).

2.2.2 Install the Wheel Kit

Refer to the figures for installing the wheels. Slide the axle through the wheel hub, then insert the flat washer. Slide the axle through the frame brackets. Bend the cotter pin tabs outward to lock the pin in place.

2.2.3 Install the Handle Assy

• Unscrew nuts on the block, fix the block on the frame, and tighten the bolt.
• Put the handle grip on the handle.
• Unscrew the nut on the handle, fix the handle on the block, and tighten the bolt.

2.2.4 Adjust Shock-Absorbing Seat

IMPORTANT: Before operating the generator, the shock-absorbing seat (cushion) must be adjusted for proper clearance. Loosen the lock nut and adjust the shock-absorbing seat so there is a 3mm gap between the top of the seat and the bottom of the motor bracket. Re-tighten the lock nut.

Section 3: Features and Controls

Read this Owner's Manual and safety rules before operating your generator. Compare the illustrations with your generator to familiarize yourself with the locations of various controls and adjustments. Save this manual for future reference.

Generator Components

• 1. Fuel Tank: 4 gallon (15 L) capacity fuel tank.
• 2. Choke Lever: Controls choke valve. Used when starting a cold engine.
• 3. Air Filter: Protects the engine by filtering dust and debris from the intake air.
• 4. Fuel Valve: Used to turn fuel supply on and off to the engine.
• 5. Recoil Starter: Used to manually start the engine.
• 6. Oil Filler Cap: Check and fill engine oil level.
• 7. Control Panel: See "Power Panel" section on Page 8.

We are always working to improve our products. Therefore, final product may vary from images shown. A-iPower reserves the right to change features, specifications without notice for further improvements of products.

Section 4: Preparation Before Operation

4.1 Adding Engine Oil

All oil should meet minimum American Petroleum Institute (API) Service Class SJ, SL or better. Use no special additives. Select the oil's viscosity grade according to the expected operating temperature.

SAE Viscosity Chart:

• Above 40°F: Use SAE 30
• Between 40°F to 10°F: Use 10W-30
• Below 10°F: Use synthetic 5W-30

Improper treatment of the generator could damage it and shorten its life. DO NOT attempt to crank or start the engine before it has been properly serviced with the recommended oil. This could result in an engine failure.

• Place generator on a flat, level surface.
• Clean area around oil fill and remove oil fill cap and dipstick. Wipe dipstick clean.
• Slowly fill engine with oil through the oil filter opening until it reaches the full mark on the dipstick. Stop filling occasionally to check oil level. Be careful not to overfill.
• Install oil fill cap and finger tighten securely.
• Check engine oil level before starting each time thereafter.

4.2 Adding Fuel

DANGER: Never fill tank indoors. Never fill fuel tank when engine is running or hot. Turn generator engine OFF and allow engine to cool entirely before filling fuel tank. Avoid spilling gasoline on HOT engine. Keep fuel away from sparks, open flames, pilot lights, heat, and other ignition sources. DO NOT light a cigarette or smoke when filling the fuel tank. Fuel is highly flammable and its vapors are explosive.

• Use regular UNLEAD gasoline with the generator engine. Do not use any fuel with more than 10% added ethanol, and never use E85 fuel.
• Do not mix oil with gasoline.
• Install fuel cap and wipe up any spilled gasoline.

CAUTION: Do not overfill the fuel tank. Allow space for fuel expansion. If the fuel tank is overfilled, fuel can overflow onto a HOT engine and cause FIRE or EXPLOSION. If fuel spills, wait until it evaporates before starting engine. Check fuel lines, tank, cap and fittings frequently for cracks or leaks. Replace if necessary.

IMPORTANT: It is important to prevent gum deposits from forming in fuel system parts such as the carburetor, fuel hose or tank during storage. Alcohol-blended fuels can attract moisture, which leads to separation and formation of acids during storage. Acidic gas can damage the fuel system. The fuel should be emptied before storage of 30 days or longer. See the “Storage" section. Never use engine or carburetor cleaner products in the fuel tank as permanent damage may occur.

4.3 Grounding the Generator

The national Electrical Code requires that the frame and external electrically conductive part of this generator be properly connected to an approved earth ground. Local electrical codes may also require proper grounding of the unit. Consult with a local electrician for grounding requirements in your area.

Section 5: Operation

5.1 Starting the Engine

WARNING: Never start or stop engine with electrical devices plugged into the receptacles AND devices turned on.

Unplug all electrical loads from the unit's receptacles before starting the engine. Make sure the unit is in a level position.

Steps:

1. Turn Fuel Valve to ON position.
2. Turn Engine Switch to ON position.
3. Move engine choke lever to the CHOKE position.
4. Firmly grasp the recoil handle and pull slowly until increased resistance is felt. Pull rapidly up and away.
5. When the engine starts, move the choke lever to the 1/2-CHOKE position until the engine runs smoothly, and then fully into the RUN position. If the engine falters, move the choke back out to the 1/2-CHOKE position until the engine runs smoothly, and then fully into the RUN position.

If the engine fails to start after 3 pulls, or if the unit shuts down during operation, make sure the unit is on a level surface and check for proper oil level in the crankcase. This unit may be equipped with a low oil protection device. If so, oil must be checked at the proper level for the engine to start and run.

WARNING: Starter cord kickback (rapid retraction) will pull hand and arm toward the engine faster than you can let go, which could cause broken bones, fractures, bruises, or sprains resulting in serious injury.

• When starting the engine, pull the cord slowly until resistance is felt, and then pull rapidly to avoid kickback.
• Never start or stop the engine with electrical devices plugged in and turned on.

WARNING: Exhaust heat/gases could ignite combustible structures or damage the fuel tank, causing a fire, resulting in death, serious injury and/or property damage. Contact with the muffler area could cause burns resulting in serious injury.

• DO NOT touch hot parts and AVOID hot exhaust gases.
• Allow equipment to cool before touching.
• Keep at least 5 feet (1.5m) of clearance on all sides of the generator, including overhead.

If the engine starts but does not continue to run, move the choke lever to the CHOKE position and repeat starting instructions.

5.2 Connecting Electrical Loads

IMPORTANT: Do not overload the generator. Also, do not overload individual panel receptacles. These outlets are protected against overload with push-to-reset-type circuit breakers. If the amperage rating of any circuit breaker is exceeded, that breaker opens and electrical output to that receptacle is lost.

• Let the engine run stable and warm up for a few minutes after starting.
• Plug in and turn on the desired 120 and/or 240 Volt AC, single phase, 60 Hz electrical loads.
• Add up the rated watts (or amps) of all loads to be connected at one time. This total should not be greater than (a) the rated wattage/amperage capacity of the generator or (b) the circuit breaker rating of the receptacle supplying the power.

DO NOT connect 240 Volt loads to the 120 Volt duplex receptacles, and do not do vice versa. DO NOT connect 3 phase loads to the generator. DO NOT connect 50 Hz loads to the generator.

Start generator and let engine stabilize before connecting electrical loads.

• Connect electrical loads in the OFF position, then turn ON for operation.
• Turn electrical loads OFF and disconnect from the generator before stopping the generator.
• DO NOT overload generator capacity.

Exceeding generator's wattage/amperage capacity could damage the generator and/or electrical devices connected. DO NOT exceed the generator's wattage/amperage capacity.

Overloading a generator in excess of its rated wattage capacity can result in damage to the generator and to connected electrical devices. Observe the following to prevent overloading the unit:

• Add up the total wattage of all electrical devices to be connected at one time. This total should NOT be greater than the generator's wattage capacity.
• The rated wattage of lights can be taken from light bulbs. The rated wattage of tools, appliances, and motors can usually be found on a data label or decal affixed to the device.

If the appliance, tool, or motor does not give wattage, multiply volts times ampere rating to determine watts: Volts x Amps = Watts

Some electric motors, such as induction types, require about three times more watts of power for starting than for running. This surge of power lasts only a few seconds when starting such motors. Make sure to allow for high starting wattage when selecting electrical devices to connect to the generator:

• Figure the watts needed to start the largest motor.
• Add to that figure the running watts of all other connected loads.

The "WATTAGE REFERENCE GUIDE" on Page 10 helps to determine how many items the generator can operate at one time.

5.3 Stopping the Engine

• Shut off all loads, then unplug the electrical cables from the generator panel receptacles. Never start or stop the engine with electrical devices plugged in and turned on.
• Let the engine run at no-load for several minutes to stabilize the internal temperatures of the engine and generator.
• Move the Engine switch to the OFF position.
• Close the fuel valve.

5.4 Low Oil Level Shut Down System

The engine is equipped with a low oil level sensor that shuts down the engine automatically when the oil level drops below a specified level. If the engine shuts down by itself and the fuel tank has enough gasoline, check the engine oil level.

5.5 High Altitude Operation

At high altitudes over 3,000 feet, the engine carburetor and any other parts that control the fuel-air ratio will be affected, which will decrease performance, increase fuel consumption, and increase emissions. Proper operation can be ensured by installing an altitude kit by a qualified mechanic when used at altitudes higher than 3,000 feet. Refer to the altitude kit and operation instruction (provided) when needed.

Section 6: Maintenance

6.1 Maintenance Schedule

Follow the calendar intervals shown below. More frequent service is required when operating in adverse conditions.

6.2 General Recommendations

The warranty of the generator does not cover items that have been subjected to operator abuse or negligence. To receive full value from the warranty, the operator must maintain the generator as instructed in this manual.

Some adjustments will need to be made periodically to properly maintain the generator. All adjustments in the “MAINTENANCE” section should be made at least once each season. Follow the requirements in the "Maintenance Schedule".

Once a year, replace the spark plug and replace the air filter. A new spark plug and clean air filter ensure a proper fuel-air mixture and help the engine run better and last longer.

6.2.1 Generator Maintenance

Generator maintenance consists of keeping the unit clean and dry. Operate and store the unit in a clean, dry environment where it will not be exposed to excessive dust, dirt, moisture, or any corrosive vapors. Cooling air slots in the generator must not become clogged with snow, leaves, or any other foreign material.

Check the cleanliness of the generator frequently and clean when dust, dirt, oil, moisture, or other foreign substances are visible on its exterior surface.

CAUTION: Never insert any object or tool through the air cooling slots, even if the engine is not running.

DO NOT use a garden hose to clean the generator. Water can enter the engine fuel system and cause problems. In addition, if water enters the generator through cooling air slots, some water will be retained in voids and crevices of the rotor and stator winding insulation. Water and dirt buildup on the generator internal windings will eventually decrease the insulation resistance of these windings.

6.2.2 To Clean the Generator

• Use a damp cloth to wipe exterior surfaces clean.
• A soft, bristle brush may be used to loosen caked-on dirt, oil, etc.
• A vacuum cleaner may be used to pick up loose dirt and debris.
• Low pressure air (not to exceed 25 psi) may be used to blow away dirt. Inspect cooling air slots and openings on the generator. These openings must be kept clean and unobstructed.

6.2.3 Engine Maintenance

DANGER: When working on the generator, always disconnect the spark plug wire from the spark plug and keep the wire away from the spark plug.

6.2.4 Changing Engine Oil

Change engine oil after the first five hours of operation, then every 50 hours thereafter. If running this unit under dirty or dusty conditions, or in extremely hot weather, change the oil more often.

CAUTION: Hot oil may cause burns. Allow the engine to cool before draining oil. Avoid prolonged or repeated skin exposure with used oil. Thoroughly wash exposed areas with soap.

Use the following instructions to change the oil while the engine is still warm:

• Clean the area around the oil drain plug.
• Remove the oil drain plug from the engine and the oil fill plug to drain oil completely into a suitable container.
• When the oil has completely drained, install the oil drain plug and tighten securely.
• Fill the engine with recommended oil. (See "Before Starting the Generator" for oil recommendations).
• Wipe up any spilled oil.
• Dispose of used oil at a proper collection center.

6.2.5 Spark Plug Maintenance

Use spark plug F6TC, F7TC, BPR4ES, or Champion RN14YC. Replace the plug once each year. This will help the engine start easier and run better.

• Stop the engine and pull the spark plug wire off of the spark plug.
• Clean the area around the spark plug and remove it from the cylinder head.
• Set the spark plug's gap to 0.70-0.80 mm (0.028-0.031 in.). Install the correctly gapped spark plug into the cylinder head and torque to 15 ft/lbs.

6.2.6 Spark Arrester

• Shut off the generator and allow the engine and muffler to cool down completely before servicing the spark arrester (located on the back of the muffler).
• Remove the clamp and spark arrester screen.
• Clean the spark arrester screen with a small wire brush.
• Replace the spark arrester if it is damaged.
• Installation of the spark arrester screen is the reverse of the removal.

6.3 Air Filter Maintenance

The engine will not run properly and may be damaged if using a dirty air filter. Replace the air filter once a year. Clean or replace more often if operating under dusty conditions.

• Remove the air filter cover.
• Wash in soapy water. Squeeze the filter dry in a clean cloth (DO NOT TWIST).
• May drop a bit of engine oil to avoid ice blockage during winter season.
• Clean the air filter cover before re-installing it.

Section 7: Storage

7.1 General

The generator should be started at least once every seven days and be allowed to run at least 30 minutes. If this cannot be done and the unit must be stored for more than 30 days, use the following information as a guide to prepare it for storage.

DANGER: NEVER store the engine with fuel in the tank indoors or in enclosed, poorly ventilated areas where fumes may reach an open flame, spark, or pilot light, such as on a furnace, water heater, clothes dryer, or other gas appliance.

CAUTION: Avoid spray from spark plug holes when cranking the engine.

DANGER: Drain fuel into an approved container outdoors, away from an open flame. Be sure the engine is cool. Do not smoke.

7.2 Long Term Shortage Instructions

It is important to avoid gum deposits from forming in essential fuel system parts such as the carburetor, fuel hose, or tank during storage. Also, experience indicates that alcohol-blended fuels can attract moisture, which leads to separation and formation of acids during storage. Acidic gas can damage the fuel system of an engine while in storage.

To avoid engine problems, the fuel system should be emptied before storage of 30 days or longer, as follows:

• Remove all gasoline from the fuel tank.
• Start and run the engine until it stops from lack of fuel.
• While the engine is still warm, drain oil from the crankcase. Refill with recommended grade.
• Remove spark plugs and pour about 1/2 ounce (15 ml) of engine oil into the cylinders. Cover the spark plug hole with a rag. Pull the recoil starter a couple times to lubricate the piston rings and cylinder bore.

7.3 Other Storage Tips

• Do not store gasoline from one season to another.
• Replace the gasoline can if it starts to rust. Rust and/or dirt in the gasoline will cause problems with the carburetor and fuel system.
• If possible, store the unit indoors and cover it to give protection from dust and dirt. BE SURE TO EMPTY THE FUEL TANK.
• If it is not practical to empty the fuel tank and the unit is to be stored for some time, use a commercially available fuel stabilizer added to the gasoline to increase the life of the gasoline.
• Cover the unit with a suitable protective cover that does not retain moisture.

DANGER: NEVER cover the generator while the engine and exhaust area are warm.

• Install and tighten spark plugs. Do not connect spark plug wires.
• Clean the generator outer surfaces. Check that cooling air slots and openings on the generator are open and unobstructed.
• Store the unit in a clean, dry place.

Section 8: Troubleshooting

Section 9: Parameter

Specifications

Section 10: Diagram

Refer to the provided diagrams for electrical and engine component layouts.

Section 11: Parts List and Diagram

General Parts List

Engine Parts List

Section 12: Warranties

California Emission Control Warranty Statement

YOUR WARRANTY RIGHTS AND OBLIGATIONS

The California Air Resources Board, the United States Environmental Protection Agency and A-iPOWER are pleased to explain the emission control system warranty on your 2016-2017 model year small off-road engine/equipment. In the United States and California, new small off-road engine/equipment must be designed, built, and equipped to meet the State's stringent anti smog standards. A-IPOWER must warrant the emission control system on your small off-road engine/equipment for the periods of time listed below, provided there has been no abuse, neglect, or improper maintenance of your small off-road engine/equipment.

Your emission control system may include parts such as the carburetor or fuel injection system, the ignition system, catalytic converter, fuel tanks, fuel lines, fuel caps, valves, canisters, filters, vapor hoses, clamps, connectors, belts, and other associated emission-related components. For engines less than or equal to 80 cc, only the fuel tank is subject to the evaporative emission control warranty requirements of this section (California only).

Where a warrantable condition exists, A-IPOWER will repair your small off-road engine/equipment at no cost to you, including diagnosis, parts, and labor.

MANUFACTURER'S WARRANTY COVERAGE:

This Emissions Control System is warranted for two years. If any emission-related part on your engine/equipment is defective, the part will be repaired or replaced by A-IPOWER.

OWNER'S WARRANTY RESPONSIBILITIES:

As the small off-road engine/equipment owner, you are responsible for the performance of the required maintenance listed in your owner's manual. A-IPOWER recommends that you retain all receipts covering maintenance on your small off-road engine/equipment, but A-IPOWER cannot deny warranty solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance.

As the small off-road engine/equipment owner, you should however be aware that A-IPOWER may deny you warranty coverage if your small off-road engine/equipment or a part has failed due to abuse, neglect, improper maintenance, or unapproved modifications.

You are responsible for presenting your small off-road engine/equipment to an A-IPOWER distribution center as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days.

If you have a question regarding your warranty coverage, you should contact Senci Power USA Inc at 1-855-888-3598 or support@a-ipower.com.

DEFECTS WARRANTY REQUIREMENTS:

• (a) The warranty period begins on the date the engine/equipment is delivered to an ultimate purchaser.
• (b) General Emissions Warranty Coverage. A-IPOWER warrants to the ultimate purchaser and each subsequent owner that the engine/equipment is: (1) Designed, built, and equipped so as to conform with all applicable regulations adopted by the Air Resources Board; and (2) Free from defects in materials and workmanship that causes the failure of a warranted part for a period of two years.
• (c) The warranty on emissions-related parts will be interpreted as follows: (1) Any warranted part that is not scheduled for replacement as required maintenance in the written instructions required by subsection (d) must be warranted for the warranty period defined in Subsection (b)(2). If any such part fails during the period of warranty coverage, it must be repaired or replaced by A-IPOWER according to Subsection (4) below. Any such part repaired or replaced under the warranty must be warranted for the remaining warranty period. (2) Any warranted part that is scheduled only for regular inspection in the written instructions required by subsection (d) must be warranted for the warranty period defined in Subsection (b)(2). A statement in such written instructions to the effect of "repair or replace as necessary" will not reduce the period of warranty coverage. Any such part repaired or replaced under warranty must be warranted for the remaining warranty period. (3) Any warranted part that is scheduled for replacement as required maintenance in the written instructions required by subsection (d) must be warranted for the period of time prior to the first scheduled replacement point for that part. If the part fails prior to the first scheduled replacement, the part must be repaired or replaced by A-IPOWER according to Subsection (4) below. Any such part repaired or replaced under warranty must be warranted for the remainder of the period prior to the first scheduled replacement point for the part. (4) Repair or replacement of any warranted part under the warranty must be performed at no charge to the owner at a warranty station. (5) Notwithstanding the provisions of Subsection (4) above, warranty services or repairs must be provided at all A-IPOWER distribution centers that are franchised to service the subject engine/equipment. (6) The owner must not be charged for diagnostic labor that leads to the determination that a warranted part is in fact defective, provided that such diagnostic work is performed at a warranty station. (7) A-IPOWER is liable for damages to other engine/equipment components proximately caused by a failure under warranty of any warranted part. (8) Throughout the emissions warranty period defined in Subsection (b)(2), A-IPOWER must maintain a supply of warranted parts sufficient to meet the expected demand for such parts. (9) Any replacement part may be used in the performance of any warranty maintenance or repairs and must be provided without charge to the owner. Such use will not reduce the warranty obligations of A-IPOWER. (10) Add-on or modified parts that are not exempted by the Air Resources Board may not be used. The use of any non-exempted add-on or modified parts will be grounds for disallowing a warranty claim. A-IPOWER will not be liable to warrant failures of warranted parts caused by the use of a non-exempted add-on or modified part. (11) A-IPOWER issuing the warranty shall provide any documents that describe that manufacturer's warranty procedures or policies within five working days of request by the Air Resources Board.
• (d) Emission Warranty Parts List for exhaust (for all displacements). (1) Fuel Metering System (i) Carburetor and internal parts (and/or pressure regulator or fuel injection system). (ii) Air/fuel ratio feedback and control system. (iii) Cold start enrichment system. (2) Air Induction System (i) Controlled hot air intake system. (ii) Intake manifold. (iii) Air filter. (3) Ignition System (i) Spark Plugs. (ii) Magneto or electronic ignition system. (iii) Spark advance/retard system. (4) Exhaust Gas Recirculation (EGR) System (i) EGR valve body, and carburetor spacer if applicable. (ii) EGR rate feedback and control system. (5) Air Injection System (i) Air pump or pulse valve. (ii) Valves affecting distribution of flow. (iii) Distribution manifold. (6) Catalyst or Thermal Reactor System (i) Catalytic converter. (ii) Thermal reactor. (iii) Exhaust manifold. (7) Particulate Controls (i) Traps, filters, precipitators, and any other device used to capture particulate emissions. (8) Miscellaneous Items Used in Above Systems (i) Electronic controls. (ii) Vacuum, temperature, and time sensitive valves and switches. (e) Emission Warranty Parts List for Evap less than or equal to 80cc. (i) Fuel Tank. (f) Emission Warranty Parts List for Evap greater than 80cc. (1) Fuel Metering System (i) Fuel Tank. (2) Miscellaneous Items Used in Above Systems (i) Fuel caps, valves, canisters, filters, vapor hoses, clamps, connectors, belts, and assemblies.

A-iPower will furnish with each new engine/equipment written instructions for the maintenance and use of the engine/equipment by the owner. A-iPower's only liability shall be the repair or replacement of part(s) as stated above; in no event shall A-iPower be liable for any incidental or consequential damages.

A-iPower Warranty Registration Form

Register your product by mailing this form to support@a-ipower.com or register online at www.a-ipower.com.

Registering your product is important, it provides protection:

1. You have a record of product purchased.
2. Customer Service can better serve you for warranty-related issues.
3. We can contact you in the unlikely event should notification is necessary.
4. Always keep a copy of your original receipt.

Primary Information

• Name:
• Phone:
• E-mail:
• Address:
• City, State, Zip code:
• Date of purchase:
• Where:

Generator Information

• Serial #:
• Model #:

The serial No. can be found on the engine. PLEASE NOTE: Your generator cannot be registered without model & serial numbers.

1. The product was purchased for:

• A. Home back-up
• B. Business back-up
• C. Camping
• D. Tailgating
• E. Rental
• F. Farming/Agriculture
• G. Jobsite/construction
• H. Outdoor activities (Hunting)
• I. Special Events
• J. Battery Charging
• K. Other

2. This product is a: (select one)

• A. First Time Purchase
• B. Replacement

3. How did you first learn of this product: (select one)

• A. Magazine Ad
• B. Newspaper
• C. Radio
• D. TV
• E. Store Display
• F. Contractor
• G. Trade Show
• H. Direct Mail
• I. From Friend/Relative/Neighbor
• J. Catalog
• K. Internet
• L. Other

4. Please rate your satisfaction level with the following:

5. How likely are you to recommend A-iPOWER to family or friends?

Privacy Statement: A-iPower is committed to respecting your privacy and to complying with the regulations regarding the protection of personal data. The survey data we collect is for the purposes of marketing or product support and demographic information about the entire audience registering their products.