GE Profile DRYERS
OWNER'S MANUAL
ENGLISH/ FRANÇAIS/ ESPAÑOL
Write the model and serial numbers here:
Model #: [Placeholder]
Serial #: [Placeholder]
They are on the label on the front of the dryer behind the door.
Thank You for Making GE Appliances a Part of Your Home.
Whether you grew up with GE Appliances, or this is your first, we're happy to have you in the family.
We take pride in the craftsmanship, innovation and design that goes into every GE Appliances product, and we think you will too. Among other things, registration of your appliance ensures that we can deliver important product information and warranty details when you need them.
Register your GE appliance now online. Helpful websites and phone numbers are available in the Consumer Support section of this Owner's Manual. You may also mail in the pre-printed registration card included in the packing material.
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
General Safety Precautions
⚠️ WARNING: To reduce the risk of fire, explosion, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:
- Read all instructions before using the appliance.
- DO NOT dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
- DO NOT place items exposed to cooking oils in your dryer. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire. To reduce the risk of fire due to contaminated loads, the final part of the tumble dryer cycle occurs without heat (cool down period). Avoid stopping a tumble dryer before the end of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated.
- DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is used near children.
- Before the appliance is removed from service or discarded, remove the door to the drying compartment.
- DO NOT reach into the appliance if the drum is moving.
- DO NOT install or store this appliance where it will be exposed to the weather.
- DO NOT tamper with controls.
- DO NOT climb or stand on this unit.
- DO NOT repair or replace any part of this appliance or attempt any servicing unless specifically recommended in the user-maintenance instructions or in published user-repair instructions that you understand and have the skills to carry out.
- Follow all fabric care instructions and warnings to prevent melting of garments or damage to the appliance.
- DO NOT use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product.
- DO NOT dry articles containing foam rubber or similarly textured rubber-like materials.
- Clean lint screen before or after each load.
- DO NOT operate the dryer without the lint filter in place.
- DO NOT store combustible materials, gasoline or other flammable liquids near the dryer. Keep area around the exhaust opening and adjacent surrounding areas free from the accumulation of lint, dust and dirt.
- The interior of the appliance and exhaust duct should be cleaned periodically by qualified service personnel.
- Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power or Start/Pause button DOES NOT disconnect power.
- DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
- DO NOT spray any type of aerosol into, on or near dryer at any time. DO NOT use any type of spray cleaner when cleaning dryer interior. Hazardous fumes or electrical shock could occur.
- See "ELECTRICAL CONNECTION" located in the Installation Instructions for grounding instructions.
Proper Disposal of your Appliance
- Dispose of or recycle your appliance in accordance with Federal and Local Regulations. Contact your local authorities for the environmentally safe disposal or recycling of your appliance.
- Consider recycling options for your appliance packaging material.
READ AND SAVE THESE INSTRUCTIONS
Additional Gas Dryer Warnings
⚠️ WARNING: - Fire or Explosion Hazard
Failure to follow safety warnings exactly could result in serious injury, death, or property damage.
- DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
- WHAT TO DO IF YOU SMELL GAS:
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch; DO NOT use any phone in your building.
- Clear the room, building, or area of any occupants.
- Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
- If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency, or the gas supplier.
Using the Dryer
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INFORMATION before operating this appliance.
Fire Hazard
- Keep flammable materials and vapors, such as gasoline, away from dryer.
- DO NOT dry anything that has ever had anything flammable on it (even after washing).
- No washer can completely remove oil.
- DO NOT dry anything that has ever had any type of oil on it (including cooking oils).
- Items containing foam, rubber, or plastic must be dried on a clothesline.
- Failure to do so can result in death, explosion, or fire.
Appliance Communication
WiFi Connect (For customers in the United States only - on some models)
Depending on the model, your dryer is either GE Appliances WiFi Connect enabled, or compatible using the optional GE Appliances U+ Connect module.
If enabled: Visit GEAppliances.com/connect and enter your model number to show you the proper steps to connect your appliance.
To turn off (disable) your appliance's WiFi and Voice Assistant feature (on some models), press and hold the Temp button for 3 seconds. You will see that the WiFi symbol ? will turn off. This will return the appliance to its as-shipped, factory default configuration.
If compatible: To connect this appliance to the internet you will need to purchase a GE Appliances U+ Connect module and attach it to your appliance through the communication port. The GE Appliances U+ Connect module will allow your appliance to communicate with your smartphone for remote appliance monitoring, control and notifications.
WiFi Connectivity: For assistance with the appliance or the GE Appliances U+ Connect network connectivity, please call GE Appliances Connected Home Support at 800.220.6899.
Please visit GEAppliances.com/connect to learn more about connected appliance features, to learn what connected appliance Apps will work with your smartphone and to learn where you can purchase a U+ Connect module.
The U+ Connect module has the FCC/IC ID located on the back of the module.
| Part Number | Accessory |
| PBX23W0OYO | WiFi U+ Connect module |
Throughout this manual, features and appearance may vary from your model.
Operating Steps
- Step 1: Clean lint filter ?. Loosely add items. Close door. NOTE: ? Dryer will not start with door open.
- Step 2: If the screen is dark, press the Power [⚡] button to "wake up" the display.
- Step 3: Select a dry cycle. (Defaults are set for each dry cycle. These default settings can be changed. See the cycle descriptions for more information.)
- Step 4: Press the Start/Pause [▶️/⏸️] button.
Controls and Status Indicators
- A Power [⚡]: Press to "wake up" the display. If the display is active, press to put the dryer into idle mode. NOTE: ? Pressing Power does not disconnect the appliance from the power supply.
- B Start and Pause [▶️/⏸️]: Press Start to begin the cycle. NOTE: The door must be closed for the dryer to start the cycle. Pressing Start again will pause the cycle, the Start light will blink and "Pause" will display. To continue the cycle, press Start again.
- C Display and Status Lights: The display shows the approximate time remaining until the end of the cycle. In addition, this display will show the dryer status:
- Pause: The Start/Pause light will flash and the message "Pause" will show in the display when the dryer's cycle is paused. The cycle may be re-started by pressing the Start button.
- WiFi ? (on some models): Will allow your appliance to communicate with your smartphone for remote appliance monitoring control and notifications.
Controls
- Lock: The dryer is locked - will blink once if you press any button or turn the cycle knob.
- Sensing: Indicates the dryer is sensing the level of dampness to determine estimated cycle time remaining.
- Clean Lint Filter ?: The Clean Lint Filter light will stay on for 15 seconds after the cycle stops.
- Vent Blocked ⚠️ (on some models): The Vent Blocked light indicates an issue has been found due to reduced airflow from a possible blocked or restricted vent. Checking and/or cleaning the vent system is recommended. See the, "Vent Blocked" light is on in the Troubleshooting Tips section.
- Sensing: Garments need additional time to be dried.
- Drying: Clothes dryer is removing moisture.
- Cooling: Air fluff cooling time after drying process.
- Done: Cycle has been completed and it will display the legend "END".
- Vent + Test: Venting system diagnostic test.
- Tank Low ? (on some models): The Fabric Refresh tank only has liquid for two more loads. Refill the tank.
- Empty ?️ (on some models): The Fabric Refresh tank is empty and must be refilled before running another cycle with Fabric Refresh enabled.
- Less/Auto/More ?/?/? (on some models): Fabric Refresh is enabled and at the displayed disposing level.
Drying Cycles
- Control Lock ?: You can lock the controls to prevent any selections from being made. Or you can lock the controls after you have started a cycle. Children cannot accidentally start the dryer by touching buttons with this option selected. To lock/unlock the dryer controls, press and hold the ecoDry [?] button for 3 seconds. The control lock icon will flash while locking/unlocking, stay on when locked, and turn off when unlocked. NOTE: ? The Power button can still be used when the machine is locked.
- Sensor cycles automatically determine fabric dryness. Timed cycles run for the selected time.
- SANITIZE: This option reduces certain types of bacteria including: Staphylococcus aureus, Pseudomonas aeruginosa and Klebsiella pneumoniae. The anti-bacterial process occurs when high heat is used during a portion of the drying cycle; cool down also will be longer to protect you from a hot garment. NOTE: ? Do not use this cycle on delicate fabrics.
- BULKY: For large coats, bed spreads, mattress covers, sleeping bags, and similar large/bulky items such as blankets, comforters, jackets, and small rugs.
- TOWELS/ Sheets: For most towels and linens.
- NORMAL/ Cottons: For cottons and most linens. NOTE: ENERGY STAR® models are tested on NORMAL/ Cottons with default settings (Dry level, Hot temperature and ecoDry).
- MIXED LOAD: For loads consisting of cottons and poly-blends.
- DOWNLOADED: Option with additional cycles available through your GE Appliances SmartHQ App: Casual (Default): Wrinkle care and permanent press items. Active Wear: Special sport items that need extra drying care. Warm Up: Provides 10 minutes of heating to warm up clothes. STEAM Dewrinkle: For use with larger loads than 9-13 garments. Ideal for loads left in the dryer for an extended time.
- DELICATES: For delicate items, special-care fabrics and knits.
- QUICK DRY: For small loads that are needed in a hurry, such as sport or school uniforms. Can also be used if the previous cycle left some items damp, such as collars or waistbands. NOTE: ? On some models, the time remaining in the cycle will show counting down in the display.
- JEANS: For jeans.
- TIMED DRY: Set the Cycle Selector at the desired drying time.
- WARM UP: Provides 10 minutes of warming time to warm up clothes.
- AIR FLUFF: Provides 10 minutes of tumbling time with no heat. NOTE: ? On models without AIR FLUFF cycle, select TIMED DRY and set Temp to No Heat.
- STEAM ♨️ (on some models): A cycle with two options available through the GE Appliances SmartHQ App: STEAM Refresh (Default): For slightly wrinkled dry garments. Significantly reduces wrinkles. It's recommended for small loads (3-5 garments). NOTE: ? Steam cycles are not intended for use with towels. NOTE: ? A single extremely light fabric item may need to have an additional item included in the STEAM Refresh cycle to achieve optimum results.
- ecoDry [?]: Available for BULKY, TOWELS/Sheets, NORMAL/Cottons, MIXED LOAD, JEANS, and DELICATES. When the ecoDry button is pressed, cycle settings change to reduce the total energy consumption of the selected sensor cycle. NOTE: ? Cycle times will change when ecoDry is selected. The ecoDry option will default to on for NORMAL/Cottons. For optimal energy savings, turn ecoDry on. For optimal drying times, turn ecoDry off. NOTE: ? Energy savings will vary across loads and cycles.
Settings
Individual settings for cycle minutes (Time), dryness level (Level) and temperature (Temp) can be set from the minimum (lowest in column) to maximum (highest in column). In general, the higher up the column, the more energy will be used.
| Dryness Level | Description | Light ON from bottom indicates setting: |
|---|---|---|
| Max Dry | Use for heavy-duty fabrics. | 5 |
| More Dry | Use for mixed type fabrics. | 4 |
| Dry | Use for a normal dryness level suitable for most loads. This is the preferred cycle for energy savings. | 3 |
| Less Dry | Use for lighter fabrics. | 2 |
| Damp | For leaving items partially damp. | 1 |
| Temperature | Description | Light ON from bottom indicates setting: |
|---|---|---|
| Hot | For regular to heavy cottons. | 5 |
| Medium | For synthetics, blends, delicates and items labeled permanent press. | 4 |
| Low | For delicates, synthetics and items labeled tumble dry low. | 3 |
| Extra Low | For delicates, synthetics and items labeled extra care or gentle dryness. | 2 |
| No Heat | For fluffing items without heat. For use only with the TIMED DRY cycle. | 1 |
Wrinkle Care
Use this option to minimize the wrinkles in clothes. It provides 1 hour of no-heat tumbling after the clothes are dry. If you have Sound option enabled and you select the Wrinkle Care option, a signal will sound at the end of the drying time and several times during the Wrinkle Care cycle. This will remind you that it is time to remove the clothes.
Damp Alert ?
This option causes the dryer to beep when clothes have dried to a damp level. Remove items that you wish to hang dry. The Damp Alert will only beep when this option is selected (but the dry cycle will keep running). Removing clothes and hanging them when they are damp, can reduce the need to iron some items. The light beside the button will be lit when Damp Alert is on. NOTE: ? On some models this features is only available through the GE Appliances SmartHQ App.
- Remove garments promptly at the sound of signal. Place clothes on hangers so wrinkles will not set in.
- Use the Damp Alert especially when drying fabrics like polyester, knits and permanent press. These fabrics should be removed so wrinkles will not set in.
My Cycle
As the cycle selector knob is turned, the Time (timed dry), Level (dryness level) and Temp (temperature) settings change to automatic pre-set default settings. If you desire a different setting, press the appropriate button(s). Then press and hold the My Cycle button for 3 seconds and the dryer will "remember" these settings for that Knob Selection. In the future, when you turn the selector knob to that cycle, your settings will be automatically recalled. NOTE: ? Signal sound cannot be set for My Cycle. NOTE: ? On some models this features is only available through the GE Appliances SmartHQ App.
Washer Link ?
This feature wirelessly links your washer to your dryer and uses the connection information to automatically adjust the settings of your dryer for the clothes just washed. If the dryer has a valid WiFi connection ?, and the Washer Link option is selected, either via the button or the App, the light above the button will be lit. If the option is not selected then the light will turn off. If the dryer does not have a valid WiFi connection, and this option is selected, either via the button or the App, the WiFi light and the Washer Link light will blink and an error tone will play. NOTE: ? Signal sound cannot be set for My Cycle. NOTE: ? On some models this features is only available through the GE Appliances SmartHQ App.
Sound ?
Use the Sound button to change the volume of the pad presses and the end of cycle signal. Press the button until you reach the desired volume or off. NOTE: ? If your model doesn't have a Sound button, press and hold the Wrinkle Care button for 3 seconds to toggle sound option between enabled and disabled. "Sound on" will show on the display and a tone will sound when enabled. "Sound off" will show on the display and no tone will sound when disabled.
Drum Light ?
The drum light will turn on if, the Light button is pressed, or the door is opened. It will turn off when the door is shut, the Light button is pressed again or after 5 minutes if the door is left open. NOTE: ? If your model doesn't have the Light button, press and hold the Damp Alert button for 3 seconds to turn on or off the light.
Tangle Control ? (on some models)
Activates alternating forward and reverse tumbling to reduce tangling, dry more evenly, and improve drying times. Typical loads such as bed and bath mixed loads, where sheets, towels and pillow cases are laundered together, benefit from this capability. When the dryer reverses direction, there will be a slight pause and sound change. NOTE: ? Tangle Control is selected by default for TOWELS and BULKY cycles.
Reduce Static ⚡ (on some models)
When selected, the dryer will spray a mist of water onto the load, at the end of the drying cycle, to reduce static. NOTE: ? This option is not available with BULKY, SANITIZE or STEAM cycles.
Fabric Refresh ? (on some models)
Available for all cycles. When the Fabric Refresh button is pressed, the cycle settings will change to dispense a dose of fragrance into your dryer to give a fresh scent to your clothes. There are 3 levels: Auto, More and Less. Each level is intended to give an appropriate dose of fragrance according to the amount of clothes placed inside the dryer. Press the Fabric Refresh button to switch between Less, Auto, More or off.
- Auto: Recommended to use with average load sizes to provide a light fresh scent.
- More: Recommended to use with large load sizes to provide a more intense scent.
- Less: Recommended to use with small loads or fewer garments to give a soft scent.
- NOTES:
- Dosing will depend on the cycle selected.
- Dosing may change on the same cycle due to temperature and load size.
- Dosing may be adjusted to provide more or less of the fresh scent liquid.
Filling the Fabric Refresh Tank
This Scent Delivery System is approved to be used with the following liquids:
- Febreze FABRIC™ or Febreze FABRIC™ Extra Strength care
- Downy Wrinkle Releaser® – Light Fresh
⚠️ WARNING: The use of any liquid or substance with the Fabric Refresh System, other than those listed above, is strictly prohibited and may result in a risk of fire, explosion, electric shock, hazardous fumes, or injury to persons. Doing so may also damage your dryer and void your Warranty.
The Fabric Refresh System is located on the inside of the dryer door and has a dedicated tank for the approved liquids.
To fill the tank:
- Press the button to release the Fabric Refresh door, and then pull it down to open.
- Release the tank cap by turning it counter-clockwise and lift it up to remove.
- Pour the liquid fragrance into the tank. Make sure to not exceed the fill level indicated inside the tank.
- Replace the tank cap and turn it clockwise making sure the indents align.
- If removed, replace the tank into its compartment in the door making sure it is firmly seated. Close the Fabric Refresh door.
NOTE: ? The tank may be filled in place or it may be removed by grasping its handle and pulling it out.
Loading
Always follow fabric manufacturer's care label when laundering.
Sorting and Loading Hints
⚠️ WARNING: - Fire Hazard
- Keep flammable materials and vapors, such as gasoline, away from dryer.
- DO NOT dry anything that has ever had anything flammable on it (even after washing).
- No washer can completely remove oil.
- DO NOT dry anything that has ever had any type of oil on it (including cooking oils).
- Items containing foam, rubber, or plastic must be dried on a clothesline.
- Failure to do so can result in death, explosion, or fire.
As a general rule, if clothes are sorted properly for the washer, they are sorted properly for the dryer. Try also to sort items according to size. For example, do not dry a sheet with socks or other small items.
Do not add fabric softener sheets once the load has become warm. They may cause fabric softener stains. Bounce® Fabric Conditioner Dryer Sheets have been approved for use in this dryer when used in accordance with the manufacturer's instructions.
Do not overload. This wastes energy and causes wrinkling.
Drying Rack ? (on some models)
A handy drying rack may be used for drying delicate items such as washable sweaters.
To install the drying rack:
- Lift the lint filter slightly. (Do not remove the lint filter completely).
- Place the rack in the dryer and lower its front legs and hook them in the slots.
- Press the rack down flat and lower the lint filter back down into position.
NOTES:
- The drying rack must be used with the TIMED DRY cycle. Use with sensor cycles may result in damp items or extended cycle times.
- Do not use this drying rack when there are other clothes in the dryer.
- If your model did not come with a drying rack, order WE01X25160 on-line at GEApplianceparts.com, 24 hours a day or by phone at 877.959.8688 during normal business hours.
[Diagram description: Illustration showing how to lift the lint filter and hook the front rack legs into slots.]
Venting
Venting the Dryer
For the best drying performance, the dryer needs to be properly vented. The dryer will use more energy and run longer if it is not vented to the specifications below. Carefully follow the details on Exhausting in the Installation Instructions.
- Use only rigid metal 4" diameter ductwork inside the dryer cabinet. Use only rigid metal or UL listed flexible metal 4" diameter ductwork for exhausting to the outside.
- Do not use plastic or other combustible ductwork.
- Use the shortest length possible.
- Do not crush or collapse.
- Avoid resting the duct on sharp objects.
- Venting must conform to local building codes.
[Diagram description: Two illustrations showing correct venting with a straight, unobstructed duct, and incorrect venting with a crushed or kinked duct.]
⚠️ WARNING: - Fire Hazard
This dryer MUST be exhausted to the outdoors. Use only 4" rigid metal ducting for the home exhaust duct. Use only 4" rigid metal or UL-listed dryer transition duct to connect the dryer to the home exhaust. DO NOT use a plastic vent. DO NOT exhaust into a chimney, kitchen exhaust, gas vent, wall, ceiling, attic, crawl space, or concealed space of a building. DO NOT install a screen in or over the exhaust duct. DO NOT install a booster fan in the exhaust duct. DO NOT use duct longer than specified in the exhaust length table. Failure to follow these instructions can result in death or fire.
Vent Health
Is a diagnostic test to verify the status of the venting system. NOTE: ? To run the test, ambient temperature must be below 85°F (if temperature is above 85°F the test will be invalid and the main display will show “00”). NOTE: ? On some models this features is only available through the GE Appliances SmartHQ App.
To enter Vent Health test mode:
- Ensure the drum is empty.
- Ensure the lint filter is clean.
- Press and hold the Time and Level buttons for 3 seconds.
- Close the door and press Start.
After the test is run, the display will show a number. Use the table below to understand the result and the action needed.
| Main Display | LED Display | Result | Action* |
|---|---|---|---|
| 01 | OFF | Clean/Normal | Your house vent is in good condition and no action is required. |
| 02 | OFF | May need attention | Your house vent condition may affect your dryer's performance. Check and clean or make adjustments to improve. |
| 03 | Vent Blocked ⚠️ | Blocked | Your house vent is highly restricted and is affecting your dryer's performance. Clean and/or make needed adjustments to improve. |
*Also see Interior and Duct in the Care and Cleaning section.
Care and Cleaning
Fabric Refresh Tank
Clean the tank when switching to a different approved liquid or as needed. The tank is located on the inside of the dryer door.
To clean the tank:
- Press the button to release the Fabric Refresh door, and then pull it down to open.
- Remove the tank by grasping its handle and pulling it out.
- Release the tank cap by turning it counter-clockwise and lift it up to remove.
- Run hot water into the tank. Replace the tank cap and turn it clockwise making sure the indents align. Shake the tank gently.
- Drain the water over a sink by pressing the drain button located at the bottom of the tank.
- Replace the tank by aligning it properly to its compartment and sliding it back into place. Make sure to push it all the way in.
- Close the Fabric Refresh door.
⚠️ CAUTION: Water might be hot. Wear heavy rubber dish washing gloves to press the drain button to avoid the draining hot water. Repeat fill, shake and drain until the water is clear.
Interior and Duct
The interior of the appliance and exhaust duct should be cleaned once a year by qualified service personnel.
The Exhaust Duct:
Inspect and clean the exhaust ducting at least once a year to prevent clogging. A partially clogged exhaust can lengthen the drying time.
Follow these steps:
- Turn off electrical supply by disconnecting the plug from the wall socket.
- Disconnect the duct from the dryer.
- Vacuum the duct with the hose attachment and reconnect the duct.
The Exhaust Hood:
Check with a mirror that the inside flaps of the hood move freely when operating. Make sure that there is no wildlife (birds, insects, etc.) nesting inside the duct or hood.
Fabric Refresh Nozzle
Drips may occur from the nozzle and periodic cleaning may be required. Use a damp wash cloth to wipe the liquid residue off the Nozzle and below the nozzle. This should be done whenever liquid residue or lint build up is noticed.
Lint Filter ?
Clean the lint filter before each use.
Remove by pulling straight up. Run your fingers across the filter. A waxy buildup may form on the lint filter from using dryer added fabric softener sheets.
To remove this buildup, wash the lint screen in warm, soapy water. Dry thoroughly and replace.
Vacuum the lint from the dryer lint filter area if you notice a change in dryer performance.
NEVER OPERATE THE DRYER WITHOUT ITS FILTER IN PLACE.
Exterior
Wipe or dust any spills or washing compounds with a damp cloth. Dryer control panel and finishes may be damaged by some laundry pretreatment soil and stain remover products. Apply these products away from the dryer. The fabric may then be washed and dried normally. Damage to your dryer caused by these products is not covered by your warranty.
Stainless Steel ?
To clean stainless steel surfaces use a damp cloth with a mild, non-abrasive cleaner suitable for stainless steel surfaces. Remove the cleaner residue and then dry with a clean cloth.
The stainless steel used to make the dryer drum provides the highest reliability available in a GE Appliances dryer. If the dryer drum should be scratched or dented during normal use, the drum will not rust or corrode. These surface blemishes will not affect the function or durability of the drum.
Drum Light ?
The drum light is an LED light. Replacement must be done by a qualified technician.
Troubleshooting Tips
Before you call for service
| Problem | Possible Cause | What To Do |
|---|---|---|
| Dryer shakes or makes noise | Some shaking/noise is normal. Dryer may be sitting unevenly. | Move dryer to an even floor space, or adjust leveling legs as necessary until even. |
| Clothes take too long to dry | Improper or obstructed ducting | Check the Installation Instructions to make sure the dryer venting is correct. Make sure ducting is clean, free of kinks and unobstructed. Check to see if outside wall damper operates easily. |
| Improper sorting | Separate heavy items from lightweight items (generally, a well-sorted washer load is a well-sorted dryer load). | |
| Large loads of heavy fabrics (like beach towels) | Large, heavy fabrics contain more moisture and take longer to dry. Separate large, heavy fabrics into smaller loads to speed drying time. | |
| Controls improperly set | Match control settings to the load you are drying. | |
| Lint filter is full ? | Clean lint filter before every load. | |
| Blown fuses or tripped circuit breaker | Replace fuses or reset circuit breakers. NOTE: ? Some electric dryers use 2 fuses/breakers, make sure both are operating. | |
| Overloading/combining loads | Do not put more than one washer load in the dryer at a time. | |
| Underloading | If you are drying only one or two items, add a few items to ensure proper tumbling. | |
| ecoDry [?] is enabled | The ecoDry feature is designed to operate your dryer in the most energy efficient mode, which is not always the fastest mode. In some instances, dry times may be extended to reduce overall energy usage for the cycle. | |
| The Dry dryness level was chosen but load is still damp | Load consists of a mixture of heavy and light fabrics | When combining heavy and light fabrics in a load, choose Max Dry. |
| Exhaust system is blocked ⚠️ | Inspect and clean exhaust system. | |
| Dryer doesn't start | Control panel is "asleep" | This is normal. Press Power [⚡] to activate the control panel. |
| Dryer is unplugged | Make sure the dryer plug is pushed completely into the outlet. | |
| Fuse is blown/circuit breaker is tripped | Check the building's fuse/circuit breaker box and replace fuse or reset breaker. NOTE: ? Some electric dryers use two fuses/breakers, make sure both are operating. | |
| No numbers displayed during cycle, only lights | Dryer was accidentally paused when starting Delay Dry | If the light on the Start/Pause button [▶️/⏸️] is flashing, the dryer is paused. Press Start/Pause to restart the countdown. |
| Time Remaining jumped to a lower number | Dryer is continuously monitoring the amount of moisture in the clothes | This is normal. When the dryer senses a low level of moisture in the load, the dryer will display the dry time remaining. |
| Cannot make a selection and the dryer beeps twice | The estimated time may change when a smaller load than usual is drying | This is normal. |
| Dryer is running but 00 is displayed in Time Remaining | The dryness Level, Temp or option that you are trying to select is incompatible with the chosen dry cycle | This is normal. |
| "Vent Blocked" light is on ⚠️ | The Wrinkle Care option was chosen | This is normal. During extended tumbling, the time remaining is not displayed. The extended tumbling option lasts approximately 60 minutes. |
| Lint filter is full ? | Clean lint filter, dry a load on an automatic cycle and verify that light turns off. | |
| Improper or obstructed ducting | Check the Installation Instructions to make sure the dryer venting is correct. Make sure ducting is clean, free of kinks and unobstructed. Check to see if outside wall damper operates easily. Dry a load on an automatic cycle and verify that light turns off. | |
| Exhaust system is blocked ⚠️ | Inspect and clean the exhaust system. Dry a load on an automatic cycle and verify that light turns off. |
| Problem | Possible Cause | What To Do |
|---|---|---|
| Dryer doesn't heat | Fuse is blown/circuit breaker is tripped; the dryer may tumble but not heat | Check the building's fuse/circuit breaker box and replace both fuses or reset both breakers. Your dryer may tumble if only one fuse is blown or one breaker tripped. NOTE: ? Some electric dryers use 2 fuses/breakers, make sure both are operating. |
| Gas service is off (gas models only) | Make sure gas shutoff at dryer and main shutoff are fully open. | |
| LP gas supply tank is empty or there has been a utility interruption of natural gas (gas models only) | Refill or replace tank. Dryer should heat when utility service is restored. | |
| Inconsistent drying times | No heat temperature selected | Select another heat setting |
| Type of heat | Drying time will vary according to the type of heat used. If you recently changed from an electric to a gas (natural or LP) dryer, or vice versa, the drying time could be different. | |
| Type of load and drying conditions | The load size, types of fabric, wetness of clothes and the length and condition of the exhaust system will affect drying times. | |
| Clothes are still wet and dryer shut off after a short time | The door was opened mid-cycle. The load was then removed from the dryer and a new load put in without selecting a new cycle | A dry cycle must be re-selected each time a new load is put in. |
| Small load | When drying 3 items or less, choose QUICK DRY or TIMED DRY. | |
| Load was already dry except for collars and waistbands | Choose QUICK DRY or TIMED DRY to dry damp collars and waistbands. In the future, when drying a load with collars and waistbands, choose More Dry. | |
| Clothes are wrinkled | Dryer is not level | Move dryer to an even floor space or adjust leveling legs as necessary until even. |
| Overdrying | Select a shorter drying time. | |
| Letting items sit in dryer after cycle ends | Remove items while they still hold a slight amount of moisture. Select a Less Dry or Damp setting. | |
| Clothes shrink | Overloading | Separate large loads into smaller ones. |
| Some fabrics will naturally shrink when washed. Others can be safely washed, but will shrink in the dryer. | To avoid shrinkage, follow garment care labels exactly. Some items may be pressed back into shape after drying. If you are concerned about shrinkage in a particular item, do not machine wash or tumble dry it. | |
| Greasy spots on clothes | Improper use of fabric softener | Follow directions on fabric softener package. |
| Lint on clothes | Drying dirty items with clean ones | Use your dryer to dry only clean items. Dirty items can stain clean items and the dryer. |
| Clothes were not completely clean | Sometimes stains which cannot be seen when the clothes are wet appear after drying. Use proper washing procedures before drying. | |
| Lint filter is full ? | Clean lint screen before each load. | |
| Improper sorting | Sort lint producers (like chenille) from lint collectors (like corduroy). See suggestions in this section under Static occurs. | |
| Static electricity can attract lint | Separate large loads into smaller ones. | |
| Overloading | Empty all pockets before laundering clothes. | |
| Paper, tissue, etc., left in pockets |
| Problem | Possible Cause | What To Do |
|---|---|---|
| Static occurs | No fabric softener was used | Try a fabric softener. Bounce® Fabric Conditioner Dryer Sheets have been approved for use in all GE Appliances dryers when used in accordance with the manufacturer's instructions. |
| Overdrying | Try a fabric softener. | |
| Synthetics, permanent press and blends can cause static | Adjust setting to Damp. Try a fabric softener. | |
| Collars and waistbands still wet at end of cycle | The dryness monitor senses that the body of the clothes is dry | Choose QUICK DRY or TIMED DRY to dry damp collars and waistbands. In the future, when drying a load with collars and waistbands, choose Max Dry. |
| Slight variation in metallic color | This is normal | Due to the metallic properties of paint used for this unique product, slight variations of color may occur due to viewing angles and lighting conditions. |
| Dryer continues to tumble after display says Complete | Wrinkle Care was selected | Ensure Wrinkle Care option is not selected. |
| Water on floor in back of dryer | Loose water hose connection | Tighten connection. |
| Hose missing rubber washer at connection with valve | Install rubber washer provided with hose. | |
| Garments still wrinkled after steam cycle | Too many garments | Load fewer garments; manually increase time. |
| Lint filter not clean ? | Clean lint filter | |
| Load is children/infant garments | Use the STEAM Refresh cycle. | |
| Door is too foggy to see clothes during a steam or Fabric Refresh cycle | Steam and fabric refresher condenses on inner door | This is normal. |
| Water seen on inside of door and top of lint filter when opening door after steam or Fabric Refresh cycle | Steam and fabric refresher condenses on these surfaces | This is normal. |
| Small areas on clothes are damp after steam or Fabric Refresh cycle | Steam condenses on inner drum | If using the STEAM Dewrinkle cycle, manually reduce the cycle time. If using the STEAM Refresh cycle, add more garments to the load. |
| Fabric refresher condenses on inner drum | If using the MORE setting on a Fabric Refresh cycle, with small loads, it may cause spots. Use AUTO or LESS setting to prevent damp spots. | |
| Small amount of water on floor in front of dryer | Inadequate load size for steam cycle selected, excess steam condenses inside cabinet and leaks out | If using the STEAM Dewrinkle cycle, manually reduce the cycle time. If using the STEAM Refresh cycle, add more garments to the load. |
| Inadequate load size for Fabric Refresh setting cycle selected, excess fabric refresher condenses inside cabinet and leaks out | Using the More setting on a cycle, with small loads, may cause spots. Use Auto or Less setting to prevent damp spots. |
| Problem | Possible Cause | What To Do |
|---|---|---|
| Water drips from door when opened after a Steam or Fabric Refresh cycle | Steam and fabric refresher condenses on inner door | This is normal. Ensure the tank is placed correctly and firmly seated to the bottom of its compartment |
| Fabric Refresh tank is loose or not fully seated in its compartment | Ensure the tank is placed correctly and firmly seated to the bottom of its compartment | |
| Steam and fabric refresher are released at different times during the cycle | This is normal. | |
| Cannot see steam or fabric refresher at beginning of cycle | This is normal. | This is normal. |
| Cannot see steam during cycle | The steam nozzle might be clogged with debris from your water supply | Call GE Appliances at 877.959.8688 to order steam nozzle replacement kit WE25M71 or to request a technician to replace this for you. |
| Fabric Refresh Door Open displayed | Fabric Refresh door not closed properly | Verify that the Fabric Refresh door is closed before running a cycle. If the Fabric Refresh door is not properly and fully closed the dryer will sense an improper door connection. |
| Garments with no perceptible refresher scent after Fabric Refresh cycle | Too many garments | Load fewer garments or increase the drying time. |
| Fabric Refresh tank is empty | Verify that tank has enough liquid to ensure a proper dosing in a cycle. | |
| The Fabric Refresh nozzle might be clogged with lint | Remove the lint from the nozzle. | |
| The Fabric Refresh nozzle might be clogged with lint or debris from liquid sediments | Call GE Appliances at 877.959.8688 to order Fabric Refresh nozzle replacement kit WE01X34098 or to request a technician to replace this for you. |
Limited Warranty
Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty.
GE Appliances Dryer Limited Warranty
GEAppliances.com
All warranty service is provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service online, visit us at GEAppliances.com/service, or call GE Appliances at 800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service.
Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE Appliances factory service technician the ability to quickly diagnose any issues with your appliance and helps GE Appliances improve its products by providing GE Appliances with information on your appliance. If you do not want your appliance data to be sent to GE Appliances, please advise your technician not to submit the data to GE Appliances at the time of service.
| For the period of: | We will replace: |
|---|---|
| One year From the date of the original purchase | Any part of the dryer which fails due to a defect in materials or workmanship. During this limited one-year warranty, we will also provide, free of charge, all labor and related service to replace the defective part. |
What is not covered:
- Service trips to your home to teach you how to use the product.
- Improper installation, delivery or maintenance.
- Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.
- Replacement of house fuses or resetting of circuit breakers.
- Products which are not defective or broken, or which are working as described in the Owner's Manual.
- Damage to the product caused by accident, fire, floods or acts of God.
- Incidental or consequential damage caused by possible defects with this appliance.
- Defects or damage due to operation in freezing temperatures.
- Damage caused after delivery.
- Product not accessible to provide required service.
EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
In the United States:
This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state's Attorney General.
Warrantor: GE Appliances, a Haier Company, Louisville, KY 40225
In Canada:
This limited warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada for home use within Canada. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location.
Some provinces do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from province to province. To know what your legal rights are, consult your local or provincial consumer affairs office.
Warrantor: MC Commercial Inc., Burlington, ON, L7R 5B6
Extended Warranties:
Purchase a GE Appliances extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it online anytime at GEAppliances.com/extended-warranty or call 800.626.2224 during normal business hours. GE Appliances Service will still be there after your warranty expires.
Consumer Support
GE Appliances Website
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! You can also shop for more great GE Appliances products and take advantage of all our on-line support services designed for your convenience. In the US: GEAppliances.com. In Canada: GEAppliances.ca.
Register Your Appliance
Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. In the US: GEAppliances.com/register. In Canada: Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx.
Schedule Service
Expert GE Appliances repair service is only one step away from your door. Get on-line and schedule your service at your convenience any day of the year. In the US: GEAppliances.com/service or call 800.432.2737 during normal business hours. In Canada: GEAppliances.ca/en/support/service-request or call 800.561.3344.
Extended Warranties
Purchase a GE Appliances extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime. GE Appliances Services will still be there after your warranty expires. In the US: GEAppliances.com/extended-warranty or call 800.626.2224 during normal business hours. In Canada: GEAppliances.ca/en/support/purchase-extended-warranty or call 866.277.9842.
Remote Connectivity
For assistance with wireless network connectivity (for models with remote enable), in the US visit our website at GEAppliances.com/connect or call 800.220.6899. In Canada: GEAppliances.ca/connect or call 800.220.6899.
Parts and Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day. In the US: GEApplianceparts.com or by phone at 877.959.8688 during normal business hours. In Canada: GEAppliances.ca/en/products/parts-filters-accessories or call 800.661.1616.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
Contact Us
If you are not satisfied with the service you receive from GE Appliances, contact us on our Website with all the details including your phone number, or write to:
In the US: General Manager, Customer Relations | GE Appliances, Appliance Park | Louisville, KY 40225 GEAppliances.com/contact or call 800.626.2000
In Canada: Director, Consumer Relations, MC COMMERCIAL INC. | Suite 310, 1 Factory Lane | Moncton, N.B. E1C 9M3 GEAppliances.ca/en/contact-us or call 877.994.5366
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