American Standard Edgemere 765 / 204 Series Toilet: Owner's Manual, Installation & Warranty Guide
This document provides comprehensive information for the American Standard Edgemere toilet, including warranty details, installation instructions, care and cleaning guidelines, and troubleshooting tips. It is designed to be accessible and informative for users.
Welcome
Thank you for purchasing a high-performance toilet featuring the latest innovations from American Standard. The Edgemere™ 765 / 204 Series toilet is a high-efficiency 1.28 gallon per flush (GPF) model that meets EPA's WaterSense® guidelines, using 20% less water than standard 1.6 GPF toilets while delivering maximum performance. It also features a patented, permanent EverClean® surface that inhibits the growth of stain and odor-causing bacteria, mold, and mildew, and a PowerWash™ system for bowl cleaning.
Warranty Information
TOILET LIMITED WARRANTY
This toilet is covered by a limited lifetime warranty on chinaware, a limited 5-year warranty on all mechanical parts, and a limited 1-year warranty on the toilet seat (if included). American Standard will repair or exchange the product if inspection confirms defects in materials or workmanship.
This warranty applies only to the original purchaser and installation. Proof of purchase is required. Warranty registration via internet or telephone is necessary for the warranty to become effective.
Exclusions: This limited warranty does not apply to commercial installations, local building code compliance, products moved from their initial installation, faulty maintenance, abuse, misuse, accident, or unauthorized modifications. It also explicitly does not cover damages caused by the use of in-tank cleaners, which can corrode tank fittings and cause leakage.
Labor or other costs of removal or installation, including surrounding materials like tile or marble, are not covered. American Standard is not responsible for incidental or consequential damages.
Contact Information:
- United States: American Standard Brands, P.O. Box 6820, Piscataway, New Jersey 08855. Attention: Director of Customer Care. For information, call toll-free (800) 442-1902 or visit www.americanstandard.com.
- Canada: AS Canada, ULC, 5900 Avebury Rd., Mississauga, Ontario, Canada L5R 3M3. Toll Free: (800) 387-0369 or visit www.americanstandard.ca.
- Mexico: American Standard B&K Mexico S. de R.L. de C.V., Via Morelos #330, Col. Santa Clara, Ecatepec 55540 Edo. Mexico. Toll Free: 01-800-839-1200 or visit www.americanstandard.com.mx.
Registration: Complete the warranty registration process online at www.americanstandard.com or by phone. Save your proof of purchase (sale receipt). If you need assistance or do not have website access, contact American Standard Customer Care at (800) 442-1902.
Note: In California, warranty rights remain intact even without registration. This warranty is not transferable from the original consumer purchaser.
Installation Instructions
Before You Start:
- Verify product dimensions and water supply connections by checking the product spec page on the American Standard website. Search by Model number at http://www.americanstandard-us.com/.
If Removing An Existing Toilet:
- Turn off the water supply.
- Flush to remove water from the tank. Sponge out remaining water from the bowl before removing the toilet.
- Clean the floor flange.
- Caution: If leaving the floor flange open for more than 1-2 hours, cover it to prevent escaping sewer gasses.
Back-to-Back Installation Considerations:
Depending on plumbing and venting conditions, back-to-back installations may create a vacuum that draws water from the opposing bowl. The National Standards Plumbing Code prohibits cross fittings for drainage due to potential siphoning. A directional "Y" style fitting with proper venting is approved to direct water downward and away from the other toilet.
Installation Steps:
- Tank to Bowl Connection: Install tank grommets and tank bolts in the bottom of the tank. Place the tank gasket over the tank nut, ensuring no gaps between the gasket and the chinaware. Position the tank on the bowl, ensuring the plastic cone faces away from the bowl. Hand-tighten the tank bolts. Apply weight evenly and do not move after placement to avoid breaking the water-tight seal. Tighten handles alternately until the tank contacts the front and back of the bowl, achieving a china-to-china contact. (Note: To ease installation, push down on the top of the tank while tightening handles).
- Wax Ring: Apply the wax ring to the toilet bowl flange.
- Connecting Water Supply: Connect the water supply line (sold separately) to the fill valve. Hand-tighten the nut.
- Final Steps: Turn on the water supply.
Important Warnings:
- WARNING: Overtightening of water supply line nuts could result in breakage and potential flooding.
- If the connection leaks after hand tightening, replace the supply line. If it continues to leak with the new supply line, replace the fill valve.
- Do not use plumber's putty, pipe dope, or any other sealant on the water supply connection, as this will void the warranty.
Care and Cleaning
Wash your toilet with mild, soapy water. Rinse thoroughly with clean water and dry with a soft cloth.
WARNING: Do not use in-tank cleaners. These products can seriously corrode fittings in the tank, causing leakage and property damage. American Standard shall not be responsible or liable for any damage caused by the use of in-tank cleaners.
Troubleshooting Guide
Here are common issues and their solutions:
Problem | Possible Cause | Corrective Action |
---|---|---|
Does not flush | a. Water supply valve closed. b. Supply line blocked. c. Flush valve chain too loose or disconnected. d. Sand or debris lodged in water control. | a. Open valve and allow water to fill tank. b. Shut off water supply, disconnect supply line and inspect all gaskets and washers. Reassemble. c. Readjust chain length as required. d. Shut off water supply. Remove cap and clean as per Fluidmaster maintenance instructions at: www.americanstandard-us.com/enews/fluidmasterguide.pdf |
Poor or sluggish flush | a. Bowl water level too low. b. Supply valve partly closed. c. Partially clogged trapway and/or drain pipe and/or vent. d. Supply pressure too low. | a. Check that refill tube is connected to water control and inserted into overflow tube without being kinked or damaged. b. Open supply valve fully. Be sure that proper supply tube size is used. c. Remove obstruction. Consult a plumber if necessary. d. Normal supply pressure must be at least 20 psi. |
Toilet leaks | a. Poor supply line connection. b. Poor bowl to tank/floor connection. | a. Review Step 8 of installation procedure. b. Review Step 1 through 6 of installation procedure. |
Toilet does not shut off | a. Flapper seal leaking or deformed. b. Sand or debris lodged in water control. c. Flush valve chain too tight, holding flapper open. | a. Clean debris from seal surface. Replace flapper seal as needed. b. Shut off water supply. Remove cap and clean as per Fluidmaster maintenance instructions at: www.americanstandard-us.com/enews/fluidmasterguide.pdf c. Readjust chain length as needed. |
Toilet bowl rocks after installation | a. Wax ring not fully compressed. b. Floor not level. | a. Retighten bowl-to-floor knobs. b. Use toilet shims and/or place a bead of caulk around the base of the toilet. |
Diagram Descriptions
Water Level Adjustment (Diagram 9): This diagram illustrates the internal components of the toilet tank and how to adjust the water level. It shows the Water Level Adjustment Knob, Trip Lever Rod, Fill Valve (Water Control), Refill Tube, Float Cup, Float, Flush Valve Chain, Overflow Tube, Flapper Seal, Flapper, and Flush Valve. The text indicates to adjust the water level by turning the knob to move the float cup up or down to the indicated level.
Inside the Box Contents: This section lists and visually depicts the parts included with the toilet: Tank Bolts (2), Wax Ring, Tank to Bowl Gasket, Plastic Washers (2), Attachment Handle, Bolt Caps (2), Bowl-to-Floor Knobs (2), T-Bolts with Retainer (2), Tank Grommets (2), Seat Bolts (2), Zip Nuts (2). It also notes that the Wax Ring and Slow Close Toilet Seat are included with select models, and that the Water Supply Line and Tank to Bowl Gasket are sold separately.
Installation Steps Visuals: The manual includes diagrams for key installation steps, such as connecting the tank to the bowl (showing plastic cone orientation, hand tightening bolts, and achieving china-to-china contact), applying the wax ring, connecting the water supply line, and turning on the water supply. These visuals correspond to the numbered installation instructions.
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