End-of-Sale and End-of-Life Announcement for the Cisco Hardware as a Service 1.0

Overview

EOL15654

Cisco announces the end-of-sale and end-of-life dates for the Cisco Hardware as a Service 1.0. The last day to order the affected product(s) is December 29, 2025. The last day to renew or add to an existing subscription is December 29, 2027. Customers with active service contracts and subscriptions (as applicable) will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts and subscriptions (as applicable), support will be available under the terms and conditions of customers' service contract and subscription.

End-of-life milestones

Table 1. End-of-life milestones and dates for the Cisco Hardware as a Service 1.0

*The requested subscription start date needs to be on or before the End-of-Sale Date for new subscriptions, and on or before the End of Change/Renewal Date for subscription changes and renewals.

** The projected subscription term end date for new or changing subscriptions needs to be on or before the Last Date of Support.

Product part numbers

Table 2. Product part numbers affected by this announcement

Product migration options

There is no direct replacement for the offer however for customers that desire a Cisco Collaboration device hardware subscription offer, Cisco Capital Choice Pay might be a suitable offer. End customer details on Cisco Capital Choice Pay can be found at: https://www.cisco.com/site/us/en/buy/payment-solutions/choice-pay.html and Cisco Partners via SalesConnect at: https://salesresources.cisco.com/.

For more information

For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.

For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.

To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.