Smeg Refrigerators

Introduction

Please read this user manual first!

Dear Customer, We want you to achieve optimal efficiency from our product, which has been produced in modern facilities with thorough quality controls. For this purpose, you should read the user manual before using the product and keep the manual as a reference source. If you give the product to another person, ensure that this manual accompanies the product.

The user manual ensures quick and safe use of the product.

• Read the user manual before assembly and use of the product.
• Always follow applicable safety instructions.
• Keep the user manual readily accessible for future use.
• Read other documents accompanying the product.

Remember that this user manual may apply to several product models. The user manual clearly indicates the differences between models.

Symbols and Notes

The following symbols are used in the user manual:

• ℹ️ Important information and useful tips.
• ⚠️ Danger to life or property.
• ⚡ Danger of electric shock.

The product's packaging is made of recyclable materials, in accordance with national environmental legislation.

INFORMATION

Model information stored in the product database can be accessed by visiting the following website and searching for your model identifier (*) found on the energy label: https://eprel.ec.europa.eu/

1. Safety and Environmental Instructions

This section provides safety instructions necessary to prevent personal and material damage. Failure to follow these instructions will void all forms of product warranty.

1.1. General Safety

This product shall not be used by persons with reduced physical, sensory, and mental capabilities without sufficient knowledge and experience, or by children. The appliance can only be used by such persons under supervision and instruction by a person responsible for their safety. Children must not be allowed to play with this appliance.

• In case of a fault, disconnect the appliance.
• After disconnecting the appliance, wait at least five minutes before plugging it back in.
• Disconnect the product when not in use.
• Do not touch the plug with wet hands!
• Do not pull the cable when disconnecting. Always hold the plug.
• Do not connect the refrigerator if the socket is loose.
• Disconnect the product during assembly, maintenance, cleaning, and repair.
• If the product will not be used for a while, disconnect it and empty it of food.
• Never use the product when the cover of the electronics board box (1) at the top or back of the product is open.
• Do not use steam or steamed cleaning materials to clean the refrigerator and melt the internal ice. Steam can come into contact with electrical areas and cause short circuits or electric shock!
• Do not wash the product by spraying or pouring water on it! Danger of electric shock!

Intended Use

This appliance is intended for use in households and similar areas such as:

• Staff kitchens in shops, offices, and other work environments;
• Farmhouses and by customers in hotels, motels, and other types of residential environments;
• Bed and breakfast type environments;
• Catering and similar non-retail applications.

Warnings

• ⚠️ Ensure that the ventilation openings in the appliance cabinet or in the built-in structure are not blocked.
• ⚠️ Do not use other mechanical devices or means to accelerate the defrosting process other than those recommended by the manufacturer.
• ⚠️ Do not damage the cooling circuit.
• ⚠️ Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of a type recommended by the manufacturer.
• ⚠️ Do not store explosive substances, such as aerosol cans with flammable propellant, in this appliance.
• ⚠️ Do not store explosive substances, such as aerosol cans with flammable propellant, in this appliance.

1.1.1HC Warning

If the product contains a cooling system using R600a gas, exercise caution during use and movement of the system to avoid damage to the cooling system and its pipes. This gas is flammable. If the cooling system is damaged, keep the product away from ignition sources and ventilate the room immediately.

The label on the inner left side indicates the type of gas used in the product.

1.1.2 For Models with Water Dispenser

• The pressure for the cold water inlet should be a maximum of 90 psi (620 kPa). If the water pressure exceeds 80 psi (550 kPa), use a pressure limiting valve in the plumbing. If you do not know how to check the water pressure, ask a professional plumber for help.
• If there is a risk of water hammer effect in the installation, always use anti-water hammer equipment in the installation. Consult professional plumbers if you are unsure about the absence of water hammer effect in the installation.
• Do not install on the hot water inlet. Take precautions against the risk of freezing of the hoses. The operating range for water temperature should be 0.6 °C and at least 38 °C maximum.
• Use only drinking water.

1.2. Intended Use

• This product is designed for household use. It is not intended for commercial use.
• The product should only be used to store food and drinks.
• Do not store sensitive products requiring controlled temperatures (vaccines, heat-sensitive medicines, medical equipment, etc.) in the refrigerator.
• The manufacturer assumes no responsibility for any damage caused by misuse or mishandling.

1.3. Child Safety

• Packaging materials should be kept out of reach of children, as they can be dangerous for children.
• Do not let children play with the product.
• If the product door has a lock, keep the key out of reach of children.

1.4. Compliance with WEEE Directive and Disposal of Waste Product

This product complies with the EU WEEE Directive (2012/19/EU). This product bears a classification symbol for discarded electrical and electronic products (WEEE).

This product is manufactured with high-quality parts and materials that can be reused and are suitable for recycling. The product should not be disposed of with normal household waste and other waste at the end of its life. Take it to a collection center for recycling of electrical and electronic equipment. Contact your local authorities to learn about these collection centers. By recycling used products, you contribute to protecting the environment and natural resources. For safety, cut the power cord and destroy the door locking mechanism, if any, so that the product is not functional when you dispose of it.

1.5. Compliance with RoHS Directive

This product complies with the EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the directive.

1.6. Packaging Information

The packaging materials of the product are made of recyclable materials in accordance with our national environmental regulations. Packaging materials must not be disposed of with household waste or other types of waste. Take them to collection points for packaging materials designated by local authorities.

2. Refrigerator

Diagram showing refrigerator and freezer compartments with numbered parts.

A - Refrigerator compartment

B - Freezer compartment

1. Shelf for butter and cheese
2. Refrigerator shelves
3. Roasting rack
4. Frozen food storage compartment
5. Vegetable drawer
6. Breakfast compartment
7. Odor filter
8. Adjustable glass shelves
9. Fan

*Optional accessories: The figures in this user manual are schematic and may not exactly correspond to your product. If your product does not contain the relevant parts, the information applies to other models.

3. Installation

3.1. Correct Location for Mounting

Contact the authorized service center for product installation. To prepare the product for installation, refer to the user manual and check that the power and water connections meet current requirements. If not, call an electrician or plumber to arrange the connections as needed.

• ⚠️ Manufacturer assumes no responsibility for any damage caused by work performed by unauthorized persons.
• ⚠️ The product's power cable must be disconnected during installation. Failure to do so can lead to death or serious injury!
• ⚠️ If the door opening is too narrow for the product to fit, remove the door and turn the product sideways. If this does not work, contact an authorized service center.

Place the product on a flat surface to avoid vibration.

• Place the product at least 30 cm away from heaters, stoves, and similar heat sources, and at least 5 cm away from electric ovens.
• The product must not be exposed to direct sunlight or stored in humid environments.
• The product requires sufficient air circulation to function effectively. If the product is to be placed in an alcove, there must be a distance of at least 5 cm between the product and the ceiling and walls.
• The product must not be installed in environments with temperatures below -5 °C.

3.2. Attaching Plastic Wedges

Use the plastic wedges supplied with the product to create sufficient space for air circulation between the product and the wall.

1. To attach the wedges, remove the screws on the product and use the screws supplied with the wedges.
2. Attach two plastic wedges to the ventilation cover, as shown in the figure.

3.3. Adjusting Shelves

If the product is not in a balanced position, adjust the front adjustable feet by rotating them clockwise or counterclockwise.

3.4. Power Connection

• ⚠️ Do not use extension cords or multi-sockets for power connection.
• ⚠️ A damaged power cable must be replaced by an authorized service center.
• When placing two refrigerators side-by-side, leave a distance of at least 4 cm between the two units.
• Our company will not assume responsibility for any damages resulting from use without grounding and power connection in accordance with national regulations.
• The power cable must be easily accessible after installation.
• Do not use a multi-plug with or without an extension cord between the wall socket and the refrigerator.

3.5. Water Connection (Optional accessory)

⚠️ Disconnect the product and the water pump (if available) during connection.

The product's water line, filter, and water tank connections must be performed by an authorized service center. The product can be connected to a water tank or directly to the water mains, depending on the model. To make the connection, the water hose must first be connected to the product. Check if the following parts are included with your product model:

1. Connection (1 piece): Used to attach the water hose to the back of the product.
2. Hose clamp (3 pieces): Used to attach the water hose to the wall.
3. Water hose (1 piece, 5 meters 1/4 inch diameter): Used for water connection.
4. Tap adapter (1 piece): Contains a porous filter, used for connection to the cold water line.
5. Water filter (1 piece Optional accessory): Used to connect mains water to the product. A water filter is not required if tank connection is available.

3.6. Connecting the Water Hose to the Product

To connect the water hose to the product, follow the instructions below.

1. Remove the connector on the adapter of the hose nozzle on the product and pass the hose through the connector.
2. Press the water hose firmly into place and connect the nozzle adapter to the hose.
3. Manually tighten the connector to secure it to the hose nozzle adapter. You can also tighten the connector with a water pump pliers or pliers.

3.7. Connecting to the Water Mains (Optional accessory)

To use the product by connecting to the cold water line, a standard 1/2" valve connector must be fitted to the cold water line in your home. If the connector is not available or if you are unsure, contact an authorized plumber.

1. Connect the connector (1) from the tap adapter (2).
2. Connect the tap adapter to the water supply valve.
3. Securely fasten the connector around the water hose.
4. Fasten the connector to the tap adapter and tighten with hand/tool.

To avoid damage, wobbling, or accidental disconnection of the hose, use the supplied clips to secure the water hose properly.

3.8. For Products Using a Water Tank (Optional accessory)

To use a water tank for water connection, the water pump recommended by the authorized service center must be used.

1. Connect one end of the hose supplied with the pump to the product (see 3.6), and follow the instructions below.
2. Connect the other end of the water hose to the water pump by pushing the hose into the pump's inlet.
3. Place and secure the pump in the glass bottle.
4. Once the connection is established, plug in and start the water pump.

ℹ️ Start the pump and wait 2-3 minutes to achieve desired efficiency.

ℹ️ Also refer to the pump's user manual for water connection.

ℹ️ When using a glass bottle, a water filter is not necessary.

3.9 Water Filter (Optional accessory)

The product may have an internal or external filter, depending on the model. Follow the instructions below to install the filter.

3.9.1. Attaching External Filter to the Wall (Optional accessory)

⚠️ Do not attach the filter to the product.

Check if the following parts are included with your product model:

1. Connection (1 piece): Used to attach the water hose to the back of the product.
2. Tap adapter (1 piece): Used for connection to the cold water lines.
3. Porous filter (1 piece)
4. Hose clamp (3 pieces): Used to attach the water hose to the wall.
5. Filter connection kit (2 pieces): Used to attach the filter to the wall.
6. Water filter (1 piece): Used to connect mains water to the product. A water filter is not required if tank connection is available.

1. Connect the tap adapter to the water supply valve.
2. Determine the location where the external filter will be attached. Attach the filter connection device (5) to the wall.
3. Attach the filter in an upright position to the filter connection device, as indicated on the label (6).

4. Attach the water hose extending from the top of the filter to the product's water connection adapter (see 3.6).

When the connection is made, it should look like the picture.

3.9.2. Internal Filter

The internal filter supplied with the product is not installed upon delivery. Follow the instructions below to install the filter.

1. The "Ice Off" indicator must be active when installing the filter. Switch the indicator ON/OFF using the "Ice" button on the screen.

2. Remove the vegetable drawer (a) to access the water filter.

3. Remove the water filter bypass cover by pulling it.

ℹ️ A few drops of water may flow out after the cover is removed. This is normal.

4. Insert the water filter cover into the mechanism and press to lock it in place.
5. Press the "Ice" button on the screen again to cancel the "Ice Off" mode.

ℹ️ The water filter will remove certain impurities from the water. It will not remove microorganisms in the water.

ℹ️ The filter should be replaced every 6 months.

4. Preparation

4.1. What to do to Save Energy

• ⚠️ Connecting the product to electronic energy-saving products is dangerous, as it can damage the product.
• For a freestanding appliance: "This refrigerator is not intended to be used as a built-in appliance".
• Do not open refrigerator products for extended periods.
• Do not place hot food or drinks in the refrigerator.
• Do not overfill the refrigerator. Blocking the internal airflow will reduce cooling capacity.
• To store the maximum amount of food in the refrigerator's freezer compartment, remove the top drawers and place them on the wire rack. The indicated net volume and energy consumption stated on the refrigerator's energy label were tested with the upper drawer in the freezer compartment and the ice container removed. These can be easily removed. It is recommended to use the bottom drawer when placing food.
• Depending on the product's functions, defrosting frozen foods in the refrigerator compartment will ensure energy saving and preserve food quality.
• Ensure that food items do not come into contact with the temperature sensor in the refrigerator compartment, as described below.
• Food items must be stored in the refrigerator compartment drawers to ensure energy saving and keep food in better condition.
• As warm and humid air will not directly enter the product when the doors are not open, the product will optimize itself to provide conditions sufficient to protect your food. Functions and components such as the compressor, fan, heater, defrosting, lighting, etc., start as needed to use minimal energy under these conditions.
• Avoid direct contact between the temperature sensor in the freezer compartment and food items. Power consumption may increase if food items are in contact with the sensor.

4.2. First Use

Before using the refrigerator, ensure that the necessary preparations have been made in accordance with the instructions in the "Safety and Environmental Instructions" and "Installation" sections.

• Let the product run without food for six (6) hours and do not open the door unless absolutely necessary.

ℹ️ You will hear a sound when the compressor activates. It is normal to hear the sound even when the compressor is inactive, due to the compressed liquids and gases in the cooling system.

ℹ️ It is normal for the front edges of the refrigerator to become warm. These areas are designed to heat up to prevent condensation.

ℹ️ In some models, the indicator panel dims automatically 5 minutes after the door is closed. It reactivates when the door is opened or a button is pressed.

5. Using the Product

5.1. Indicator Panel

Indicator panels may vary depending on the product model. Audible or visual functions on the indicator panel will assist in using the refrigerator.

Diagram of the control panel with numbered indicators and buttons.

1. Refrigerator indicator
2. Fault status indicator
3. Temperature indicator
4. Vacation button
5. Temperature button
6. Compartment selection button
7. Freezer compartment indicator
8. Economy mode indicator
9. Vacation indicator

*Optional

ℹ️ *Optional accessories: The figures in this user manual are intended as drafts and may not be fully consistent with your product. If your product does not contain the relevant parts, the information applies to other models.

Explanation of Indicators and Buttons:

• 1. Refrigerator Indicator: The light for the refrigerator compartment comes on when the temperature in the refrigerator compartment is adjusted.
• 2. Fault Status Indicator: This sensor activates if the refrigerator is not cooling sufficiently or if there is a sensor fault. When this indicator is active, the freezer compartment temperature indicator will show "E" and the refrigerator compartment temperature indicator will show numbers "1,2,3..." etc. The numbers on the indicator are intended to inform service personnel about the fault. (⚠️)
• 3. Temperature Indicator: Indicates the temperature in the freezer and refrigerator compartments.
• 4. Vacation Button: To activate this function, press and hold the vacation button for three seconds. When the vacation function is active, the refrigerator compartment temperature indicator will show "- -" and no cooling process will be active in the refrigerator compartment. This function is not suitable for storing food in the refrigerator compartment. Other compartments will remain cooled at the respective temperature set for each compartment. Press the vacation button again to cancel this function.
• 5. Temperature Button: The respective temperatures in the compartments vary between temperature ranges of -24 °C to -18 °C and 8 °C to 1 °C. (❄️)
• 6. Compartment Selection Button: Use the compartment selection button for refrigerator compartments to switch between the refrigerator and freezer compartments. (?)
• 7. Freezer Compartment Indicator: The light for the freezer compartment comes on when the temperature in the freezer compartment is adjusted.
• 8. Economy Mode Indicator: Indicates that the refrigerator is running in economy mode. This indicator will be active when the freezer temperature is set to -18 °C. (ECO)
• 9. Vacation Indicator: Indicates that the vacation function is active. (☀️)

Touch Control Indicator Panel

This touch control indicator panel allows you to set the temperature without opening the refrigerator door. Simply touch the corresponding button with your finger to set the temperature.

Indicator Panel Buttons:

• 1. Economy Use: This symbol lights up when the freezer compartment is set to -18 °C, the most economical setting. (ECO) The economy use indicator turns off when quick cooling or quick freezing is selected.
• 2. High Temperature/Fault Warning: This indicator (⚠️) lights up if a temperature error or fault warning occurs. This indicator lights up during power failure, high temperature errors, and defect warnings. In case of a prolonged power outage, the highest temperature reached in the freezer compartment will flash on the digital display. After checking the food items placed in the freezer compartment, press the "disconnect alarm" button to clear the warning.
• 3. Power Saving Function (display off): If the product doors are kept closed for a long time, the power saving function will be activated automatically and the power saving symbol will light up. When the power saving function is active, all symbols on the display except the power saving symbol will turn off. If the power saving function is active, pressing a button or opening the door will cancel the power saving function and the display symbols will return to normal. The energy saving function is activated at the factory and cannot be interrupted.
• 4. Quick Cooling: When quick cooling is activated, the quick cooling indicator (❄️) lights up, and the refrigerator compartment temperature indicator will show 1. Press the quick cooling button to cancel this function. The quick cooling indicator turns off and returns to normal setting. Quick cooling is automatically canceled after one hour, unless canceled by the user. To cool a large amount of fresh food, press the quick cooling button before placing food in the refrigerator compartment.
• 5. Vacation Function: To activate the vacation function, press and hold the button (☀️) for 3 seconds. This will activate the vacation mode indicator (☀️). When the vacation function is active, the refrigerator compartment temperature indicator will show "- -" and no cooling process will be active in the refrigerator compartment. This function is not suitable for storing food in the refrigerator compartment. Other compartments will remain cooled at the respective temperature set for each compartment. Press the vacation function button again to cancel this function. (☀️)
• 6. Refrigerator Compartment Temperature Setting: After pressing the button (?), the temperature in the refrigerator can be set to 8, 7, 6, 5, 4, 3, 2, and 1 respectively.
• 7. Energy Saving (display off): When this button (?) is pressed, the energy saving symbol (?) lights up and the energy saving function is activated. Activating energy saving will turn off all other indicators on the display. When the energy saving function is active, pressing a button or opening the door will deactivate the energy saving function, and the display signals will return to normal. Pressing this button (?) again will turn off the energy saving indicator and deactivate the energy saving function.
• 7.2 Alarm Off Warning: If a power failure / high temperature alarm is triggered, check the food in the freezer and then press the Alarm Off button to close the message.
• 8. Key Lock: Press the key lock button (?) simultaneously for three seconds. The key lock symbol (?) will light up and the key lock button will be activated. Buttons will be inactive as long as the key lock is activated. Press the key lock button (?) again simultaneously for three seconds. The key lock symbol will turn off and the key lock mode will be deactivated. Press the key lock button (?) to prevent changes to the refrigerator's temperature settings.
• 9. Eco-fuzzy: To activate the eco-fuzzy function, press and hold the eco-fuzzy button for one second. When this function is activated, the freezer will switch to economy mode after at least six hours, and the economy use indicator will light up. To deactivate (?) the eco-fuzzy function, press and hold the eco-fuzzy button for three seconds. The indicator lights up after six hours when the eco-fuzzy function is active.
• 10. Freezer Compartment Temperature Setting: The temperature in the freezer compartment can be adjusted. When the button (❄️) is pressed, the temperature in the freezer compartment can be set to -18, -19, -20, -21, -22, -23, and -24.
• 11. Quick Freezing: For quick freezing, press the button (❄️). This will activate the quick freezing indicator (❄️). When quick freezing is turned on, the quick freezing indicator will light up, and the freezer compartment temperature indicator will show the value -27. Press the quick freezing button (❄️) again to cancel this function. The quick freezing indicator will turn off and return to normal setting. Quick freezing is automatically canceled after 24 hours, unless canceled by the user. To freeze a large amount of fresh food, press the quick freezing button before placing food in the freezer compartment.

5.2. Zero Degree Compartments (Optional accessory)

Use this compartment to keep delicacies at lower temperatures or to store meat products for direct consumption. Do not place fruits or vegetables in this compartment. You can increase the product's internal volume by removing some of the zero-degree compartments. To remove the compartment, simply pull it forward, lift it up, and pull it out.

5.3. Vegetable Drawer

The refrigerator's vegetable drawer is designed to keep vegetables fresh by preserving moisture. In this regard, the general circulation of cold air in the vegetable drawer is intensified. Store fruits and vegetables in this compartment. Fruits and vegetables with green leaves should be stored separately to extend their shelf life.

5.4. Blue Light (Optional accessory)

The product's vegetable drawers contain a blue light. The vegetables in the drawer will continue to undergo photosynthesis under the effect of the blue light.

5.5. Odor Filter Description and Cleaning (Optional accessory)

Odor filters prevent the formation of unpleasant odors in the refrigerator.

1. Slide down the cover in front of the odor filter on the front part, and remove it as illustrated.
2. Leave the filter in sunlight for one day. The filter will be cleaned during this period.
3. Place the filter back in position.

ℹ️ The odor filter must be cleaned once a year.

5.6. Extendable Drawer

Be careful not to pinch any body parts, such as hands or feet, between the moving parts while the drawer is in use to avoid any injuries. You can remove the drawer divider as shown when you wish to clean it. You can only remove the drawers for cleaning. It is not possible to reassemble the drawers after they have been loaded with food when removed.

5.7. Ionizer (Optional accessory)

The ionizer system in the refrigerator's air duct ionizes the air. The negative ion emissions will eliminate bacteria and other molecules that cause odor in the air.

5.8. Movable Middle Section

The movable middle section is designed to prevent cold air inside the refrigerator from escaping. A seal is created when the door gaskets press against the surface of the movable middle section when the refrigerator doors are closed. Another reason the refrigerator is equipped with a movable middle section is that it increases the refrigerator's net volume. Standard middle sections take up unusable volume in the refrigerator. The movable middle section closes when the left refrigerator door is closed. It must be opened manually. It moves under the guidance of the plastic part on the frame as the door is closed.

5.9. Ice Container (Optional accessory)

The ice container makes it easy to retrieve ice cubes.

Using the Ice Container

1. Take the ice container out of the freezer compartment.
2. Fill the ice container with water.
3. Place the ice container into the freezer compartment. The ice will be ready after approximately two hours.
4. Take the ice container out of the freezer compartment and bend it over the service plate. The ice cubes will easily fall onto the service plate.

5.10. Ice Box (Optional accessory)

Read the warnings carefully on the ice container. The ice container is used for ice collection from the ice maker. Do not add water to it to make ice, as it may be damaged. The ice container is not used for storing food.

Warning: Do not change the position of the ice container.

5.11. Ice Tray (Optional accessory)

The ice maker cannot be removed. There must be an ice container at the bottom of the ice maker.

5.12. Vegetable Drawer with Controlled Humidity (Optional accessory)

With the humidity control function, the humidity level of vegetables and fruits is kept under control, ensuring that food stays fresh longer. It is recommended to store leafy vegetables such as lettuce and spinach and similar vegetables prone to moisture loss not on their roots, but horizontally in the vegetable drawer as much as possible. When placing vegetables, place heavy and hard vegetables at the bottom and light and soft vegetables on top; take into account the specific weight of each vegetable. Do not store vegetables in the vegetable drawer in plastic bags. Storing them in plastic bags causes vegetables to rot faster. In situations where contact with other vegetables is not preferred, use packaging such as paper that has some porosity for hygiene.

Do not place fruits that produce a lot of ethylene gas, such as pears, apricots, peaches, and especially apples, in the same vegetable drawer as other vegetables and fruits. The ethylene gas released from these fruits can cause other vegetables and fruits to ripen faster and rot in a shorter time.

5.13. Freezing Fresh Food

• To preserve food quality, food items placed in the freezer compartment must be frozen as quickly as possible. Use quick freezing to do this.
• Freezing fresh food will extend the storage life in the freezer compartment.
• Pack food items in airtight packages and seal properly.
• Ensure that food items are wrapped before placing them in the freezer. Use freezer containers, aluminum foil, and moisture-proof paper, plastic bags, or similar packaging materials instead of traditional paper packaging.
• Mark each food package by writing the date on the package before freezing. This will make it possible to determine the freshness of each package each time the freezer is opened. Store older food items in the front to ensure they are used first.
• Frozen foods must be used immediately after thawing and should not be refrozen.
• Do not freeze large quantities of food simultaneously.

5.14. Recommendations for Frozen Food

1. The compartment must be set to at least -18 °C.
2. Place food items in the freezer as quickly as possible to avoid thawing.
3. Before freezing, check the "Expiration Date" on the package to ensure it has not expired.
4. Ensure that the food packaging is not damaged.

5.15. Deep Freezer Information

According to IEC 62552 standards, the freezer must be capable of freezing 4.5 kg of food at -18 °C or lower temperatures in 24 hours for every 100 liters of freezer compartment volume. Food can only be stored for longer periods at or below a temperature of -18 °C. You can keep food fresh for months (in a deep freezer at or below temperatures of -18 °C). To prevent food items already in the freezer from partially thawing, new food placed inside must not come into contact with them.

5.16. Food Placement

Cook vegetables and drain the water to store vegetables longer in the freezer. Place food items in airtight packaging when the water is completely drained, and put them in the freezer. Bananas, tomatoes, celery, boiled eggs, potatoes, and similar food items should not be frozen. Such food items may lose nutritional value and taste when frozen. They will not pose a health hazard even if frozen and can be safely consumed.

5.17. Open Door Alarm (Optional accessory)

An audible signal sounds if the product door is open for more than one minute. The audible signal will stop when the door is closed or any button on the display (if available) is pressed.

5.18. Internal Light

The internal light uses an LED lamp. Contact the authorized service center if there are problems with the lamp. The light used inside this product is not intended for home lighting and is not suitable for such purposes. The light inside the refrigerator and freezer compartments is intended to help you place food items safely and practically in the refrigerator. The lamp(s) used in this unit are not suitable for home lighting. The purpose of this lamp is to help the user place food items in the refrigerator/freezer safely and comfortably.

6. Maintenance and Cleaning

Regular cleaning of the product will extend its lifespan.

⚠️ Disconnect the power before cleaning the refrigerator.

• Do not use sharp and abrasive tools, soap, household cleaning materials, detergents, gas, gasoline, lacquer, and similar substances for cleaning.
• In non-Frost products, water droplets and ice lumps up to a finger's width form on the back of the refrigerator. Do not clean the refrigerator and never apply oil or similar agents.
• Use only a slightly damp microfiber cloth to clean the product's exterior surface. Sponges and other types of cleaning cloths can scratch the surface.
• Dissolve one teaspoon of baking soda in water. Dampen a cloth in the water and wring it out. Use this cloth to moisten the appliance and wipe thoroughly.
• Be careful to keep water away from the lamp cover and other electrical parts.
• Clean the door with a damp cloth. Remove all internal items to take off the door and frame shelves. Lift the shelves to detach them. Clean and dry the shelves, then put them back in place by sliding them from above.
• Do not use chlorine water or cleaning products on the exterior surface and chrome-plated parts of the product. Chlorine will cause rust on such metallic surfaces.
• Do not use sharp and abrasive tools or soap, cleaning agents, detergents, gasoline, benzene, wax, etc. If you do this, the markings on plastic parts will come off and deformation will occur. Use warm water and a soft cloth for cleaning and drying.

6.1. Preventing Bad Odors

The product has been manufactured without odor-causing materials. Storing food in inappropriate compartments in the refrigerator and improper cleaning of internal surfaces can lead to bad odors. To avoid this, clean the interior with carbonated water every 15 days.

• Keep food items in sealed containers. Microorganisms can spread from leaky food items and cause bad odors.
• Remove expired or spoiled food from the refrigerator.

6.2. Protecting Plastic Surfaces

Oil spilled on plastic surfaces can damage the surface and must be cleaned immediately with warm water.

7. Troubleshooting

Check this list before contacting the service center. This will save you time and money. This list covers frequent complaints that are not related to production or material defects. Some functions mentioned here may not apply to this product.

The refrigerator is not working.

• The plug is not inserted properly. >>> Plug it in so that it is properly inserted into the socket.
• The fuse connected to the socket supplying power to the product or the main fuse has blown. >>> Check the fuses.

Condensation on the side wall of the refrigerator compartment (MULTIZONE, COOL, CONTROL, and FLEXI ZONE).

• The door is opened too often. >>> Be careful not to open the product door too often.
• The environment is too humid. >>> The product must not be installed in humid environments.
• Food containing liquid is stored in leaky containers. >>> Food containing liquid must be stored in sealed containers.
• The product door is open. >>> The product door must not be left open for extended periods.
• The thermostat is set to too low a temperature. >>> Set the thermostat to the appropriate temperature.

The compressor is not working

• In case of sudden power outages or if the plug is quickly pulled out and reinserted, the gas pressure in the product's cooling system is not balanced. This will trigger the compressor's thermal protection. The product will restart after approximately six minutes. If the product does not start again after this period, contact the service center.
• Defrosting is active. >>> This is normal for a fully automatic defrosting product. Defrosting is performed periodically.
• The product is not plugged in. >>> Ensure the power cord is plugged in.
• The temperature setting is incorrect. >>> Select the appropriate temperature setting.
• The power is out. >>> The product will continue to function normally when the power returns.

The product's operating noise increases during use.

• The product's performance may vary depending on ambient temperature variations. This is normal and not a fault.

The refrigerator runs for too long or too often.

• The new product may be larger than the previous one. Larger products run for longer periods.
• The room temperature may be too high. >>> The product will normally run for long periods at higher room temperatures.
• The product may have been recently connected, or new food may have been placed in the refrigerator. >>> The product will take longer to reach the set temperature when it has been recently connected or new food has been placed in the refrigerator. This is normal.
• Large quantities of warm food may have been placed in the product recently. >>> Do not place warm food in the product.
• The doors were opened frequently or kept open for long periods. >>> Internal circulation of warm air causes the product to run longer. Doors must not be opened too often.
• The freezer or refrigerator door may be slightly ajar. >>> Check that the doors are completely closed.
• The product may have been set to too low a temperature. >>> Set the temperature to a higher temperature and wait for the product to reach the adjusted temperature.
• The freezer or refrigerator door seal may be dirty, worn, damaged, or not installed correctly. >>> Clean or replace the seal. A damaged/torn door seal will cause the product to run for longer periods to maintain the set temperature.

Freezer temperature is very low, but refrigerator temperature is sufficient.

• The freezer compartment is set to a very low temperature. >>> Set the freezer compartment to a higher temperature and check again.

Refrigerator temperature is very low, but freezer temperature is sufficient.

• The refrigerator compartment is set to a very low temperature. >>> Set the refrigerator compartment to a higher temperature and check again.

Food stored in the refrigerator compartment is frozen.

• The refrigerator compartment is set to a very low temperature. >>> Set the freezer compartment to a higher temperature and check again.

The temperature in the refrigerator or freezer is too high.

• The refrigerator compartment is set to too high a temperature. >>> The temperature setting in the refrigerator compartment affects the temperature in the freezer compartment. Change the temperature in the refrigerator and freezer compartments and wait for the respective compartments to reach the adjusted temperature level.
• The doors were opened frequently or kept open for long periods. >>> Doors must not be opened too often.
• The door may be slightly ajar. >>> Close the door completely.
• The product may have been recently connected, or new food may have been placed in the refrigerator. >>> This is normal. The product will take longer to reach the set temperature when it has been recently connected or new food has been placed in the refrigerator.
• Large quantities of warm food may have been placed in the product recently. >>> Do not place warm food in the product.

Vibration or rattling.

• The base is not level or durable. >>> If the product vibrates when moved slowly, adjust the feet to balance the product. Also, check that the base is sufficiently durable to support the product.
• Objects placed on the product may cause noise. >>> Remove all objects from the product.

The product makes noise similar to flowing liquid, spraying, etc.

• The product's operating principles involve the flow of liquid and gas. >>> This is normal and not a fault.

The product makes a noise similar to blowing wind.

• The product uses a fan for the cooling process. This is normal and not a fault.

There is condensation on the inner walls of the product.

• Warm or humid weather will cause icing or condensation. This is normal and not a fault.
• The doors were opened frequently or kept open for long periods. >>> Do not open the doors too often. Close the door if it is open.
• The door may be slightly ajar. >>> Close the door completely.

There is condensation on the outside of the product or between the doors.

• The ambient weather may be humid. This is quite common during humid weather. >>> The condensation will disappear when the humidity decreases.

The inside smells bad.

• The product is not cleaned regularly. >>> Clean the interior regularly with a sponge, warm water, and carbonated water.
• Some holders and packaging may cause odors. >>> Use holders and packaging without odor.
• Food items were placed in leaky containers. >>> Keep food items in sealed containers. Microorganisms can spread from leaky food items and cause bad odors.
• Remove expired or spoiled food from the product.

The door does not close.

• Food packages may be blocking the door. >>> Reposition any items blocking the doors.
• The product is not standing fully upright on the ground. >>> Adjust the feet to balance the product.
• The base is not level or durable. >>> Check that the base is sufficiently durable to support the product.

The vegetable drawer is stuck.

• Food items may be in contact with the upper part of the drawer. >>> Reposition the food items in the drawer.

⚠️ If the problem persists after following the instructions in this section, contact the dealer or an authorized service center. Never try to repair a malfunctioning product yourself.