Smeg Refrigerator User Manual

Introduction

Dear Customer, We'd like you to make the best use of our product, which has been manufactured in modern facilities with care and meticulous quality controls. Thus, we advise you to read the entire user manual before you use the product. In case the product changes hands, do not forget to hand the guide to its new owner along with the product.

This guide will help you use the product quickly and safely:

• Please read the user guide carefully before installing and operating the product.
• Always observe the applicable safety instructions.
• Keep the user guide within easy reach for future use.
• Please read any other documents provided with the product.

Keep in mind that this user guide may apply to several product models. The guide clearly indicates any variations of different models.

[Information] Important information and useful tips.

[Warning] Risk of life and property.

[Warning] Risk of electric shock.

The product's packaging is made of recyclable materials, in accordance with the National Environment Legislation.

[Information] The model information as stored in the product data base can be reached by entering following website and searching for your model identifier (*) found on energy label: https://eprel.ec.europa.eu/

Safety and Environment Instructions

This section provides the safety instructions necessary to prevent the risk of injury and material damage. Failure to observe these instructions will invalidate all types of product warranty.

Intended Use

This appliance is intended to be used in household and similar applications such as:

• Staff kitchen areas in shops, offices and other working environments.
• Farm houses and by clients in hotels, motels and other residential type environments.
• Bed and breakfast type environments.
• Catering and similar non-retail applications.

General Safety

• This product should not be used by persons with physical, sensory and mental disabilities, without sufficient knowledge and experience, or by children. The device can only be used by such persons under supervision and instruction of a person responsible for their safety. Children should not be allowed to play with this device.
• In case of malfunction, unplug the device.
• After unplugging, wait at least 5 minutes before plugging in again.
• Unplug the product when not in use.
• Do not touch the plug with wet hands! Do not pull the cable to unplug; always hold the plug.
• Do not plug in the refrigerator if the socket is loose.
• Unplug the product during installation, maintenance, cleaning, and repair.
• If the product will not be used for a while, unplug the product and remove any food inside.
• Do not use the product when the compartment with circuit cards located on the upper back part of the product (electrical card box cover) is open.
• Do not use steam or steamed cleaning materials for cleaning the refrigerator and melting the ice inside. Steam may contact electrified areas and cause short circuit or electric shock!
• Do not wash the product by spraying or pouring water on it! Danger of electric shock!
• In case of malfunction, do not use the product, as it may cause electric shock. Contact the authorized service before doing anything.

Specific Safety Instructions

• Plug the product into an earthed socket. Earthing must be done by a qualified electrician.
• If the product has LED type lighting, contact the authorized service for replacing or in case of any problem.
• Do not touch frozen food with wet hands! It may adhere to your hands!
• Do not place liquids in bottles and cans into the freezer compartment. They may explode.
• Place liquids in an upright position after tightly closing the lid.
• Do not spray flammable substances near the product, as it may burn or explode.
• Do not keep flammable materials and products with flammable gas (sprays, etc.) in the refrigerator.
• Do not place containers holding liquids on top of the product. Splashing water on an electrified part may cause electric shock and risk of fire.
• Exposing the product to rain, snow, sunlight, and wind will cause electrical danger. When relocating the product, do not pull by holding the door handle; the handle may come off.
• Take care to avoid trapping any part of your hands or body in any of the moving parts inside the product.
• Do not step or lean on the door, drawers, or similar parts of the refrigerator. This will cause the product to fall down and damage the parts.
• Take care not to trap the power cable.
• When positioning the appliance, ensure the supply cord is not trapped or damaged.
• Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
• Children aged from 3 to 8 years are allowed to load and unload refrigerating appliances.
• To avoid contamination of food, please respect the following instructions:
• Opening the door for long periods can cause a significant increase of the temperature in the compartments of the appliance.
• Clean regularly surfaces that can come in contact with food and accessible drainage systems.
• Clean water tanks if they have not been used for 48 hours; flush the water system connected to a water supply if water has not been drawn for 5 days.
• Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
• Two-star frozen-food compartments are suitable for storing pre-frozen food, storing or making ice cream, and making ice cubes.
• One-, two-, and three-star compartments are not suitable for the freezing of fresh food.
• If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mold developing within the appliance.

HC Warning

If the product comprises a cooling system using R600a gas, take care to avoid damaging the cooling system and its pipe while using and moving the product. This gas is flammable. If the cooling system is damaged, keep the product away from sources of fire and ventilate the room immediately.

[Information] The label on the inner left side indicates the type of gas used in the product.

For Models with Water Dispenser

• Pressure for cold water inlet shall be maximum 90 psi (620 kPa). If your water pressure exceeds 80 psi (550 kPa), use a pressure limiting valve in your mains system. If you do not know how to check your water pressure, ask for the help of a professional plumber.
• If there is risk of water hammer effect in your installation, always use a water hammer prevention equipment in your installation. Consult professional plumbers if you are not sure that there is no water hammer effect in your installation.
• Do not install on the hot water inlet.
• Take precautions against the risk of freezing of the hoses. Water temperature operating interval shall be 33°F (0.6°C) minimum and 100°F (38°C) maximum.
• Use drinking water only.

Intended Use

• This product is designed for home use.
• It is not intended for commercial use.
• The product should be used to store food and beverages only.
• Do not keep sensitive products requiring controlled temperatures (vaccines, heat sensitive medication, medical supplies, etc.) in the refrigerator.
• The manufacturer assumes no responsibility for any damage due to misuse or mishandling.
• Original spare parts will be provided for 10 years, following the product purchasing date.

Child Safety

• Keep packaging materials out of children's reach.
• Do not allow children to play with the product.
• If the product's door comprises a lock, keep the key out of children's reach.

Compliance with WEEE Directive and Disposing of the Waste Product

This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE).

This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling. Do not dispose of the waste product with normal domestic and other wastes at the end of its service life. Take it to the collection center for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about these collection centers.

Compliance with RoHS Directive

This product complies with EU WEEE Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

Package Information

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

Refrigerator Overview

The refrigerator compartment (A) includes a butter-cheese shelf (1), cooler compartment shelves (2), shelter wire (3), adjustable glass shelves (8), and a fan (9). The freezer compartment (B) includes frozen food storing compartments (4), vegetable bins (5), and a breakfast compartment (6). An odour filter (7) is also present.

[Information] *Optional: Figures in this user guide are schematic and may not exactly match your product. If your product does not comprise the relevant parts, the information pertains to other models.

Installation

Right Place for Installation

Contact the Authorized Service for the product's installation. To ready the product for installation, see the information in the user guide and make sure the electric and water utilities are as required. If not, call an electrician and plumber to arrange the utilities as necessary.

[Warning] The manufacturer assumes no responsibility for any damage caused by work carried out by unauthorized persons.

[Warning] The product's power cable must be unplugged during installation. Failure to do so may result in death or serious injuries!

[Warning] If the door span is too narrow for the product to pass, remove the door and turn the product sideways; if this does not work, contact the authorized service.

• Place the product on a flat surface to avoid vibration.
• Place the product at least 30 cm away from the heater, stove, and similar sources of heat and at least 5 cm away from electric ovens.
• Do not expose the product to direct sunlight or keep in damp environments.
• The product requires adequate air circulation to function efficiently. If the product will be placed in an alcove, remember to leave at least 5 cm distance between the product and the ceiling and the walls.
• Do not install the product in environments with temperatures below -5°C.

Attaching the Plastic Wedges

Use the plastic wedges provided with the product to provide sufficient space for air circulation between the product and the wall.

1. To attach the wedges, remove the screws on the product and use the screws provided with the wedges.
2. Attach 2 plastic wedges on the ventilation cover as shown in the figure.

Adjusting the Stands

If the product is not in a balanced position, adjust the front adjustable stands by rotating right or left.

Power Connection

• [Warning] Do not use extension or multi-sockets in power connection.
• [Warning] Damaged power cable must be replaced by Authorized Service.
• When placing two coolers in adjacent position, leave at least 4 cm distance between the two units.
• Our firm will not assume responsibility for any damages due to usage without earthing and power connection in compliance with national regulations.
• The power cable plug must be easily accessible after installation.
• Do not use multi-group plug with or without extension cable between the wall socket and the refrigerator.

Water Connection (Optional)

[Warning] Unplug the product and the water pump (if available) during connection.

The product's water mains, filter, and carboy connections must be rendered by authorized service. The product can be connected to a carboy or directly to the water mains, depending on the model. To establish the connection, the water hose must first be connected to the product.

Check to see the following parts are supplied with your product's model:

• 1. Connector (1 piece): Used to attach the water hose to the rear of the product.
• 2. Hose clip (3 pieces): Used to fix the water hose on the wall.
• 3. Water hose (1 piece, 5 meter diameter 1/4 inches): Used for the water connection.
• 4. Faucet adapter (1 piece): Comprises a porous filter, used for connection to the cold water mains.
• 5. Water filter (1 piece *Optional): Used to connect the mains water to the product. Water filter is not required if carboy connection is available.

Connecting Water Hose to the Product

To connect the water hose to the product, follow the instructions below.

1. Remove the connector on the hose nozzle adaptor in the back of the product and run the hose through the connector.
2. Push the water hose down tightly and connect to the hose nozzle adaptor.
3. Tighten the connector manually to fix on the hose nozzle adaptor. You may also tighten the connector using a pipe wrench or pliers.

Connecting to Water Mains (Optional)

To use the product by connecting to the cold water mains, a standard 1/2” valve connector must be installed to the cold water mains in your home. If the connector is not available or if you are unsure, consult a qualified plumber.

1. Detach the connector (1) from the faucet adaptor (2).
2. Connect the faucet adaptor to the water mains valve.
3. Attach the connector around the water hose.

For Products Using Water Carboy (Optional)

To use a carboy for the product's water connection, the water pump recommended by the authorized service must be used.

1. Connect one end of the water hose provided with the pump to the product (see 3.6) and follow the instructions below.
2. Connect the other end of the water hose to the water pump by pushing the hose into the pump's hose inlet.
3. Place and fasten the pump hose inside the carboy.
4. Once the connection is established, plug in and start the water pump.

[Warning] After turning the faucet on, make sure there is no water leak on either end of the water hose. In case of leakage, turn the valve off and tighten all connections using a pipe wrench or pliers.

[Information] Please wait 2-3 minutes after starting the pump to achieve the desired efficiency.

[Information] See also the pump's user guide for water connection.

[Information] When using carboy, water filter is not required.

Water Filter (Optional)

The product may have internal or external filter, depending on the model. To attach the water filter, follow the instructions below.

Fixing External Filter on the Wall (Optional)

[Warning] Do not fix the filter on the product.

Check to see the following parts are supplied with your product's model:

1. Connector (1 piece): Used to attach the water hose to the rear of the product.
2. Faucet adapter (1 piece): Used for connection to the cold water mains.
3. Porous filter (1 piece)
4. Hose clip (3 pieces): Used to fix the water hose on the wall.
5. Filter connecting apparatus (2 pieces): Used to fix the filter on the wall.
6. Water filter (1 piece): Used to connect the mains water to the product. Water filter is not required if carboy connection is available.

1. Connect the faucet adaptor to the water mains valve.
2. Determine the location to fix the external filter. Fix the filter's connecting apparatus (5) on the wall.
3. Attach the filter in upright position on the filter connecting apparatus, as indicated on the label (6).
4. Attach the water hose extending from the top of the filter to the product's water connection adaptor (see 3.6).

Internal Filter

The internal filter provided with the product is not installed upon delivery; please follow the instructions below to install the filter.

1. The "Ice Off" indicator must be active while installing the filter. Switch the ON-OFF indicator using the "Ice" button on the screen.
2. Remove the vegetable bin (a) to access the water filter.
3. Remove the water filter by-pass cover by pulling.

[Information] A few drops of water may flow out after removing the cover; this is normal.

1. Place the water filter cover into the mechanism and push to lock in place.
2. Push the "Ice" button on the screen again to cancel the "Ice Off" mode.

[Information] The water filter will clear certain foreign particles in the water. It will not clear the microorganisms in the water.

[Information] The filter replacement period of your product is 6 months.

Preparation

What to do for Energy Saving

• [Warning] Connecting the product to electronic energy-saving systems is harmful, as it may damage the product.
• For a freestanding appliance; 'this refrigerating appliance is not intended to be used as a built-in appliance'.
• Do not keep the refrigerator doors open for long periods.
• Do not place hot food or beverages into the refrigerator.
• Do not overfill the refrigerator; blocking the internal air flow will reduce cooling capacity.
• To store maximum food in the freezer compartment of your refrigerator, the upper drawers have to be removed and placed on top of the wire rack. The net volume and energy consumption values specified in the energy label of the refrigerator were tested after removing the freezer compartment's upper shelf and the ice container which can easily be removed manually. Using the lower drawer while loading is highly recommended.
• Since hot and humid air will not directly penetrate into your product when the doors are not opened, your product will optimize itself in conditions sufficient to protect your food. Functions and components such as compressor, fan, heater, defrost, lighting, display, and so on will operate according to the needs to consume minimum energy under these circumstances.
• Depending on the product's features; defrosting frozen foods in the cooler compartment will ensure energy saving and preserve food quality.
• Make sure the foods are not in contact with the cooler compartment temperature sensor described below.
• Food must be stored in drawers inside the cooler compartment in order to provide energy saving and preserve the food in a better ambient.
• Prevent direct contact between the temperature sensor in the freezer compartment and the food packages. Energy consumption may increase in case of a contact with the sensor.

First Use

Before using your refrigerator, make sure the necessary preparations are made in line with the instructions in “Safety and environment instructions” and “Installation” sections.

• Keep the product running with no food inside for 6 hours and do not open the door, unless absolutely necessary.

[Information] A sound will be heard when the compressor is engaged. It is normal to hear sound even when the compressor is inactive, due to the compressed liquids and gasses in the cooling system.

[Information] It is normal for the front edges of the refrigerator to be warm. These areas are designed to warm up in order to prevent condensation.

[Information] In some models, the indicator panel is dimmed automatically 5 minutes after the door is closed. It will be activated again when the door is opened or any key is pressed.

Using the Product

Indicator Panel

Indicator panels may vary depending on the model of your product. Audio and visual functions of the indicator panel will assist in using the refrigerator.

The indicator panel displays:

• 1. Cooler compartment indicator
• 2. Error status indicator
• 3. Temperature indicator
• 4. Vacation function button
• 5. Temperature adjustment button
• 6. Compartment selection button
• 7. Freezer compartment indicator
• 8. Economy mode indicator
• 9. Vacation function indicator

[Information] *Optional: The figures in this user guide are intended as drafts and may not perfectly match your product. If your product does not comprise the relevant parts, the information pertains to other models.

Indicator Panel Functions

• Cooler compartment indicator: The cooler compartment light will turn on when adjusting the cooler compartment temperature.
• Error status indicator: This sensor will activate if the refrigerator is not cooling adequately or in case of sensor fault. When this indicator is active, the freezer compartment temperature indicator will display "E" and the cooler compartment temperature indicator will display "1, 2, 3..." etc. numbers. The numbers on the indicator serve to inform the service personnel about the fault. [Information]
• Temperature indicator: Indicates the temperature of the freezer and cooler compartments.
• Vacation function button: To activate this function, press and hold the Vacation button for 3 seconds. When the Vacation function is active, the cooler compartment temperature indicator displays the inscription "- -" and no cooling process will be active in the cooling compartment. This function is not suitable to keep food in the cooler compartment. Other compartments will remain cooled with the respective temperature set for each compartment. Push the Vacation button again to cancel this function.
• Temperature adjustment button: Respective compartment's temperature varies in -24°C... -18°C and 8°C...1°C ranges.
• Compartment selection button: Use the refrigerator compartment selection button to toggle between the cooler and freezer compartments.
• Freezer compartment indicator: The freezer compartment light will turn on when adjusting the freezer compartment temperature.
• Economy mode indicator: Indicates the refrigerator is running on energy-saving mode. This indicator will be active when the temperature in the freezer compartment is set to -18°C.
• Vacation function indicator: Indicates the vacation function is active.

Touch-Control Indicator Panel

This touch-control indicator panel allows you to set the temperature without opening the door of your refrigerator. Just touch the relevant button with your finger to set the temperature.

The panel includes:

• 1. Economic use
• 2. High temperature / fault alert
• 3. Energy saving function (display off)
• 4. Rapid cooling
• 5. Vacation function
• 6. Cooler compartment temperature setting
• 7. Energy saving (display off) / Alarm off warning
• 8. Keypad lock
• 9. Eco-fuzzy
• 10. Freezer compartment temperature setting
• 11. Rapid freezing

Function Descriptions

• Economic use: This sign will light up when the freezer compartment is set to -18°C, the most economical setting. The Economic use indicator will turn off when rapid cooling or rapid freezing function is selected.
• High temperature / fault alert: This indicator will light up in case of temperature faults or fault alerts. It illuminates during power failure, high temperature failures, and error warnings. During sustained power failures, the highest temperature the freezer compartment reaches will flash on the digital display. After checking the food, press the alarm off button to clear the warning.
• Energy saving function (display off): If the product doors are kept closed for a long time, this function is automatically activated and the energy saving symbol is illuminated. When activated, all symbols on the display other than the energy saving symbol will turn off. Pressing any button or opening the door will deactivate this function and return symbols to normal. Energy saving function is activated from the factory and cannot be canceled.
• Rapid cooling: When this function is turned on, the rapid cool indicator will light up, and the cooler compartment temperature indicator will display the value 1. Push the Rapid cool button again to cancel this function. The Rapid cool indicator will turn off and return to normal. The function automatically cancels after 1 hour unless canceled by the user. To cool a large amount of fresh food, press the rapid cool button before placing the food in the cooler compartment.
• Vacation function: To activate, press and hold the Vacation button for 3 seconds. The cooler compartment temperature indicator displays "- -". This function is not suitable for keeping food in the cooler compartment. Other compartments remain cooled at their set temperatures. Press the Vacation button again to cancel.
• Cooler compartment temperature setting: After pressing the button, the cooler compartment temperature can be set to 8, 7, 6, 5, 4, 3, 2, and 1 respectively.
• Energy saving (display off) / Alarm off warning: Pressing this button will light up the energy saving sign and activate the function, turning off other display signs. Pressing any button or opening the door deactivates it. Pressing the button again turns off the energy saving sign. For power failure/high temperature alarm, press the alarm off button after checking food to clear the warning.
• Keypad lock: Press the keypad lock button simultaneously for 3 seconds to activate. The keypad lock sign will light up, and buttons will be inactive. Press again for 3 seconds to deactivate. This prevents changing temperature settings.
• Eco-fuzzy: To activate, press and hold the eco-fuzzy button for 1 second. The freezer switches to economic mode after at least 6 hours, and the economic use indicator lights up. To deactivate, press and hold for 3 seconds. The indicator lights up after 6 hours when active.
• Freezer compartment temperature setting: The freezer compartment temperature is adjustable from -18°C to -24°C.
• Rapid freezing: Press the button to activate the rapid freezing indicator. The rapid freeze indicator will light up, and the freezer compartment temperature indicator will display -27. Press the Rapid freeze button again to cancel. The function automatically cancels after 24 hours unless canceled by the user. To freeze large amounts of fresh food, press the button before placing food in the freezer.

Additional Functions

• Autoeco: Press the auto eco button for 3 seconds to activate. If the door remains closed for a long time, the cooler section switches to economic mode. Press again to deactivate. The indicator lights up after 6 hours when active.
• Rapid freezing: Press the button for rapid freezing. Press again to deactivate.

Zero Degree Compartment (Optional)

Use this compartment to keep delicatessen at lower temperatures or meat products for immediate consumption. Do not place fruits and vegetables in this compartment. You can expand the product's internal volume by removing any of the zero degree compartments. To remove, pull forth, lift up, and pull out.

Vegetable Bin

The refrigerator's vegetable bin is designed to keep vegetables fresh by preserving humidity. Cold air circulation is intensified in this bin. Keep fruits and vegetables here. Keep green-leaved vegetables and fruits separately to prolong their life.

Blue Light (Optional)

The product's vegetable bins may include a blue light. This light helps vegetables continue photosynthesis, keeping them live and fresh.

Description and Cleaning of Odour Filter (Optional)

The odor filter prevents unpleasant odor build-up. To clean:

1. Pull the cover downwards from the front section and remove it.
2. Leave the filter under sunlight for one day to clean.
3. Install the filter back to its place.

[Information] Odor filter must be cleaned once a year.

Telescopic Drawer

Be careful not to squeeze body parts between movable parts while the drawer is in use to avoid injury. The partition in the drawer can be removed for cleaning. Drawers can be removed for cleaning. Drawers cannot be reassembled with food inside after removal.

Ionizer (Optional)

The ionizer system in the cooler compartment's air duct ionizes the air. Negative ion emissions eliminate bacteria and odor-causing molecules.

Ice Maker

The ice machine is non-removable. An ice container must be at the bottom of the ice machine.

Ice Box

Read warnings on the ice container carefully. The ice container is used for ice collection from the ice machine. Do not put water in it to make ice, as it may break. The ice container is not used for storing foods.

[Warning] Do not change the location of the ice container.

Movable Middle Section

This section is intended to prevent cold air from escaping. Sealing is provided by gaskets on the door pressing against the movable middle section when cooler compartment doors are closed. It increases the net volume of the cooler compartment. Movable middle section closes when the left door of the cooler compartment is closed. It moves automatically under the guidance of a plastic part on the body.

Ice Container

Ice containers allow you to obtain ice easily.

Using the ice container:

1. Remove the ice container from the freezer compartment.
2. Fill the ice container with water.
3. Place the ice container in the freezer compartment. Ice is ready in about two hours.
4. Remove the ice container and bend it over the service plate. Ice cubes will fall down.

Humidity Controlled Crisper (FreSHelf) (Optional)

This feature controls humidity rates of vegetables and fruit to keep them fresh for longer. Place leafy vegetables (lettuce, spinach) and humidity-sensitive vegetables horizontally in the crisper. Consider the specific gravity of vegetables when placing them; heavier items at the bottom, lighter ones on top. Do not leave vegetables in their bags, as this can cause decomposition. For hygiene, use perforated paper instead of bags if needed. Avoid mixing ethylene-producing fruits (pear, apricot, peach, apple) with other fruits and vegetables, as ethylene gas can accelerate ripening and spoilage.

Freezing Fresh Food

• To preserve food quality, freeze items in the freezer compartment as quickly as possible using rapid freezing.
• Freezing fresh items extends storage time.
• Pack food items in airtight packs and seal tightly.
• Use freezer holders, tinfoil, damp-proof paper, or plastic bags instead of traditional packaging paper.
• Mark each food pack with the date before freezing to determine freshness. Keep earlier items at the front.
• Frozen food items must be used immediately after defrosting and should not be refrozen.
• Do not freeze large quantities of food at once.

Recommendations for Storing Frozen Foods

• The compartment must be set to at least -18°C.
• Place food items in the freezer as quickly as possible to avoid defrosting.
• Before freezing, check the “Expiry Date” on the package.
• Make sure the food's packaging is not damaged.

Deep Freezer Details

As per IEC 62552 standards, the freezer must have the capacity to freeze 4.5 kg of food items at -18°C or lower temperatures in 24 hours for each 100 litres of freezer compartment volume. Food items can only be preserved for extended periods at or below -18°C. You can keep foods fresh for months in the deep freezer at or below -18°C.

The food items to be frozen must not contact already-frozen food inside to avoid partial defrosting.

Placing the Food

Boil vegetables and filter water to extend frozen storage time. Place food in airtight packages after filtering and place in the freezer. Bananas, tomatoes, lettuce, celery, boiled eggs, potatoes, and similar food items should not be frozen, as it affects their nutritional value and taste negatively, but does not spoil them to create a health risk.

Door Open Alert (Optional)

An audible alert will be heard if the product's door remains open for 1 minute. The alert stops when the door is closed or any button on the display is pressed.

Interior Light

Interior light uses a LED type lamp. Contact authorized service for any problems. Interior light is not intended for home lighting. It is intended to help safe and convenient food placement into the refrigerator/freezer.

Maintenance and Cleaning

Cleaning the product regularly will prolong its service life.

[Warning] Disconnect the power before cleaning the refrigerator.

• Do not use sharp and abrasive tools, soap, house cleaning materials, detergents, gas, gasoline, varnish, and similar substances for cleaning.
• Melt a teaspoonful of carbonate in water. Moisten a cloth, wring it out, wipe the device, and dry thoroughly.
• Keep water away from the lamp's cover and other electrical parts.
• Clean the door with a wet cloth. Remove all items inside to detach door and chassis shelves. Lift door shelves to detach. Clean and dry shelves, then reattach by sliding from above.
• Do not use chlorine water or cleaning products on the exterior surface and chrome-coated parts. Chlorine can cause rust.
• Do not use sharp, abrasive tools, soap, household cleaning agents, detergents, kerosene, fuel oil, varnish, etc., to prevent removal and deformation of prints on plastic parts. Use lukewarm water and a soft cloth for cleaning, then wipe dry.

Preventing Malodour

The product is manufactured free of odorous materials. However, improper food storage and cleaning can lead to malodour. To avoid this, clean the inside with carbonated water every 15 days.

• Keep foods in sealed holders. Microorganisms from unsealed food items can spread and cause malodour.
• Do not keep expired and spoilt foods in the refrigerator.

Protecting Plastic Surfaces

Oil spills on plastic surfaces can damage them; clean immediately with warm water.

Troubleshooting

Check this list before contacting service. This list includes frequent complaints not related to faulty workmanship or materials. Certain features mentioned may not apply to your product.

The refrigerator is not working.

• The power plug is not fully settled. >>> Plug it in completely.
• The fuse connected to the socket or the main fuse is blown. >>> Check the fuses.

Condensation on the side wall of the cooler compartment

• The environment is too cold. >>> Do not install in environments with temperatures below -5°C.
• The door is opened too frequently. >>> Take care not to open the door too frequently.
• The environment is too humid. >>> Do not install in humid environments.
• Foods containing liquids are kept in unsealed holders. >>> Keep liquids in sealed holders.
• The product's door is left open. >>> Do not keep the door open for long periods.
• The thermostat is set to too low temperature. >>> Set the thermostat to an appropriate temperature.

Compressor is not working.

• In case of sudden power failure or unplugging, the gas pressure in the cooling system may be unbalanced, triggering the compressor thermic safeguard. The product will restart after approximately 6 minutes. If it does not restart, contact service.
• Defrosting is active. >>> This is normal for a fully-automatic defrosting product; defrosting occurs periodically.
• The product is not plugged in. >>> Ensure the power cord is plugged in.
• The temperature setting is incorrect. >>> Select the appropriate temperature setting.
• The power is out. >>> The product will operate normally once power is restored.

The refrigerator's operating noise is increasing while in use.

The product's operating performance may vary depending on ambient temperature variations. This is normal and not a malfunction.

The refrigerator runs too often or for too long.

• The new product may be larger than the previous one; larger products run for longer periods.
• The room temperature may be high. >>> The product will normally run for longer periods in higher room temperature.
• The product may have been recently plugged in or a new food item is placed inside. >>> The product will take longer to reach the set temperature. This is normal.
• Large quantities of hot food may have been recently placed into the product. >>> Do not place hot food into the product.
• The doors were opened frequently or kept open for long periods. >>> Warm air moving inside will cause the product to run longer. Do not open doors too frequently.
• The freezer or cooler door may be ajar. >>> Check that the doors are fully closed.
• The product may be set to temperature too low. >>> Set the temperature to a higher degree and wait for adjustment.
• The cooler or freezer door washer may be dirty, worn out, broken, or not properly settled. >>> Clean or replace the washer. Damaged/torn washers cause the product to run longer to preserve temperature.

The freezer temperature is very low, but the cooler temperature is adequate.

The freezer compartment temperature is set too low. >>> Set the freezer compartment temperature higher and check again.

The cooler temperature is very low, but the freezer temperature is adequate.

The cooler compartment temperature is set too low. >>> Set the cooler compartment temperature higher and check again.

The food items kept in cooler compartment drawers are frozen.

The cooler compartment temperature is set too low. >>> Set the cooler compartment temperature higher and check again.

The temperature in the cooler or the freezer is too high.

• The cooler compartment temperature is set too high. >>> Cooler compartment temperature affects freezer temperature. Wait for relevant parts to reach sufficient level by adjusting cooler or freezer temperatures.
• The doors were opened frequently or kept open for long periods. >>> Do not open the doors too frequently.
• The door may be ajar. >>> Fully close the door.
• The product may have been recently plugged in or a new food item is placed inside. >>> This is normal; the product will take longer to reach the set temperature.
• Large quantities of hot food may have been recently placed into the product. >>> Do not place hot food into the product.

Shaking or noise.

• The ground is not level or durable. >>> If the product shakes when moved slowly, adjust the stands to balance it. Ensure the ground is durable enough.
• Any items placed on the product may cause noise. >>> Remove them.
• The product is making noise of liquid flowing, spraying etc. >>> This is normal and not a malfunction; it relates to liquid and gas flows.
• There is sound of wind blowing coming from the product. >>> This is normal and not a malfunction; the product uses a fan for cooling.
• There is condensation on the product's internal walls. >>> Hot or humid weather increases icing and condensation; this is normal. Frequent door opening or an ajar door also contributes. Close doors promptly.
• There is condensation on the product's exterior or between the doors. >>> Humid ambient weather is normal; condensation dissipates when humidity reduces.
• The interior smells bad. >>> Clean the interior regularly with sponge, warm water, and carbonated water. Use odor-free holders and packaging. Keep foods in sealed holders. Remove expired or spoilt foods.
• The door is not closing. >>> Food packages may be blocking the door; relocate them. Ensure the product is standing upright on a level, durable ground. Adjust stands for balance.
• The vegetable bin is jammed. >>> Reorganize food items in the drawer to prevent contact with the upper section.

[Warning] If the problem persists after following these instructions, contact your vendor or an Authorized Service. Do not try to repair the product.