Daymak Tofino X User Manual
SAFETY
When operating the Tofino X 36V, please adhere to the following:
- Always wear a helmet.
- Always check mirrors and blind spots.
- Turn on headlights when in need of additional visibility.
- Ensure battery power is sufficient before riding.
- Obey all laws of the road.
- Periodically charge the unit when not in use for long periods.
- Avoid shaking/rattling the charger while riding.
- Do not overcharge the battery; remove the charger immediately after full charge.
- Do not operate the unit while charging.
- Do not let anyone under 16 years old operate this vehicle.
- Do not make sharp/abrupt turns at high speeds to avoid tipping.
- Do not operate under the influence of drugs or alcohol.
- Do not completely submerge the unit in water.
- Do not operate in harsh weather conditions.
For questions or concerns, call 1-800-649-9320 or visit www.daymak.com.
ABOUT DAYMAK
Daymak is one of Canada's largest Alternative Vehicle providers, designing, engineering, manufacturing, importing, and repairing a range of vehicles including dirt bikes, go-karts, electric golf cars, e-bikes, and electric scooters. Our electric bicycles offer an energy-efficient and eco-friendly transportation solution for urban centers, making city life more convenient and affordable. Daymak is committed to developing new eco-friendly transportation strategies, with an in-house Research and Development department in Toronto, Canada, continuously improving its products. Daymak provides warranties, services, and parts for all its products.
INTRODUCTION
E-BIKES
Electric bicycles are a convenient and economical way to travel around town, representing a natural progression in urban transportation. They significantly reduce pollution due to their minimal electricity consumption and quiet operation. E-bikes are also inexpensive, requiring no registration, insurance, or license, and incur no parking charges. Compared to internal combustion engines, electric motors have fewer moving parts and require less maintenance. The Daymak e-bike is a result of years of experience and expert engineering.
NEW LAWS
Many provinces in Canada, US states, the UK, and European countries have laws permitting electric motors to assist bicycle operation. Check with your local provincial or state government for specific regulations.
LIABILITY
Daymak is not liable for damages, loss of profits, or claims from third parties due to improper use of the product or service by uncertified third parties. Information in this guide is subject to change without notice. For the latest information, contact your local Daymak dealer or visit the website. Daymak has taken measures to ensure accuracy, but welcomes feedback on any missing or incorrect information.
PART DIAGRAMS
DIAGRAM 1: TOFINO X 36V
This diagram illustrates the various parts of the bicycle. Many parts, especially electrical and mechanical components, are not user-serviceable and should be repaired by trained professionals.
Key Components:
- 1. Display
- 2. Throttle
- 3. Brakes
- 4. Headlights
- 5. Tire
- 6. Ignition
- 7. Charging Port
- 8. Pedal
- 9. Kick Stand
- 10. Tire Pump Valve
- 11. Motor
- 12. Fender
- 13. Quick Release Latch
- 14. Seat
- 15. Saddle Bag
- 16. Mirror
RIDING INSTRUCTIONS
This guide assumes familiarity with riding a standard bicycle. Ensure you are comfortable with controlling and balancing a normal bicycle before riding an electric bicycle.
Caution
An e-bike is too dangerous for beginners. Do not start learning to ride on an e-bike if you have no cycling experience.
IMPORTANT NOTES
- Ebikes are Fast: E-bikes can travel at higher speeds than many riders are accustomed to. Exercise caution at all times, especially in mixed traffic, and consider driving and traveling conditions.
- Obey the Law: Follow all provincial and city traffic laws, including obeying stop signs, checking for traffic when turning, and riding defensively. An e-bike is a motorized vehicle.
- Stay Sober: Never ride while intoxicated. E-bikes are capable of faster travel, and you must remain in control.
- Share the Road: Be careful in mixed traffic. Allow faster vehicles to overtake and give ample room to slower vehicles.
ITEMS TO CARRY WITH THE ELECTRIC BIKE
- The charger.
- 30 Amp Fuse (spares for batteries, if applicable).
- A lock to secure the e-bike when parked.
- A helmet, as required by safety laws.
INSPECTING YOUR ELECTRIC BIKE
Always inspect your e-bike before riding to ensure safety features are operating correctly. Routine inspections help avoid accidents. Pay attention to any changes in the bike's feel or sounds, as these may indicate mechanical or power issues.
HOLDING THE HANDLEBARS
Place fingers over the brake levers, wrap palms and thumbs around the handlegrips. This allows for easy brake activation by squeezing your hand, enabling quick stops.
TURNING YOUR E-BIKE ON AND OFF
To turn on, insert the key into the ignition (located on the battery) and turn right. The power indicator and battery charge indicator will light up. To turn off, turn the key left and remove it.
Warning
When the e-bike is activated, the electrical system is live. Do not attempt to make changes to the e-bike (e.g., removing the battery or repairing electrical components) while it is activated. Turn off the e-bike and remove the key before accessing electrical components. The battery carries a significant electric charge and can cause injury if not handled properly.
ACCELERATING AND DECELERATING
The throttle is on the right-hand grip. Turn counterclockwise (towards you) to accelerate. To decelerate, release the grip (turn it away from you). Avoid over-rotating the accelerator, as it can damage the battery and electrical components.
Warning
Do not activate the accelerator until seated and ready to move. The e-bike can easily escape control, potentially causing injury or damage.
STOPPING
The e-bike has front and rear brakes, activated by levers on the handlebars. Pull levers toward you to brake. Use both brakes for quicker stops or one for a gentler stop. Power to the motor automatically turns off when brakes are applied, allowing for safe stopping.
SAFETY TIPS
- In wet weather, brakes may function less effectively due to reduced friction. Slow down and allow more stopping room.
- Regularly check brakes and brake pads, as they wear down with use and will eventually need replacement.
- Engage the rear brakes first before the front brakes to avoid flipping the unit.
LIGHTS
Headlight and tail lights improve safety in dark areas and mixed traffic. They consume electricity, potentially reducing travel distance by about 5%.
PEDALING
This e-bike is a motor-assisted bicycle. While the motor can be used alone, pedaling with the motor increases travel distance and reduces electricity consumption from the battery.
RIDING IN WET WEATHER
The e-bike is designed for wet conditions, but the rear-wheel motor can cause slipping at high speeds. Avoid high speeds in very wet conditions. Water can reduce brake effectiveness; slow down and allow more stopping room.
THE MOTOR AND WATER
Do not immerse the e-bike in water. Ensure water levels do not exceed the middle of the tire to prevent water from entering the motor. Water in the motor can cause short-circuits and damage electrical systems.
RIDING IN COLD WEATHER
The e-bike is designed for year-round use. In very cold conditions or snow/slush, the motor may get wet, and brakes may function less effectively. Below 10°C, battery performance decreases. Lithium-Ion batteries perform better in temperature extremes than Lead-Acid, but both experience reduced performance. Cold temperatures may require earlier battery replacement.
MAXIMUM LOAD
Do not exceed the e-bike's maximum load capabilities. Exceeding the maximum load will reduce performance, potentially damage shocks, the mechanism, or the frame, and could cause the motor to overheat or burn out. Refer to technical specifications for exact loading capacity.
LONG-TERM STORAGE OF YOUR E-BIKE
For long-term storage, disconnect the circuit breaker to prevent accidental activation. Refer to "The Battery" section for battery maintenance during storage.
THE BATTERY
This section provides essential information about your e-bike's battery. Treat electrical systems with respect.
BATTERY POWER
The dashboard features a battery charge indicator. When activated, the gauge shows available battery power. Charge the e-bike if the power has dropped significantly.
DISTANCE AND POWER
The battery has a range of 35+ km before recharging. Range depends on rider weight, wind resistance, riding habits, terrain (hills/inclines), and tire pressure.
SAVING POWER
For longer distances, conserve electricity with these habits:
- Coasting: Use momentum downhill or on flat surfaces without drawing motor power.
- Stopping and Starting: Minimize stop-and-go movements, as starting from a full stop uses more power.
- Weight: Remove unnecessary weight to reduce motor power draw.
- Air Pressure: Ensure proper tire pressure to reduce drag and increase efficiency.
- Head and Tail Lights: Turn off lights to conserve power (may reduce distance by 5%).
- Pedalling: Assist acceleration from a stop by pedaling.
CHARGING YOUR E-BIKE
Charging requires the provided charger and a 110V household electrical outlet.
Charger Warning
Only use the supplied chargers. Using incompatible chargers can irreparably damage the e-bike's battery and electrical systems, and may cause injury.
Charging Steps:
- Turn off the e-bike.
- Plug the charger cable into the e-bike's charging port.
- Plug the charger's power cable into a 110V outlet or portable generator.
- Allow the battery to charge.
- Disconnect the charger when the LED light turns green, indicating a full charge.
Warning: If the LED status light does not change from red to green after an extended period (e.g., 6+ hours), or if the battery is very hot, the battery or charger may need replacement. Stop charging and contact your Daymak dealer immediately.
UNDERSTANDING YOUR VOLTAGE
Voltage indicates the e-bike's power. It decreases as the unit's performance drops. Battery type (Lithium vs. Lead Acid) affects the voltage range between full charge and the low voltage threshold.
LOW VOLTAGE THRESHOLD
The unit protects the battery by preventing the motor from drawing power below the Low Voltage Threshold, increasing the unit's lifespan. If the motor cuts off or fails to engage, voltage may be dropping past the threshold. Check voltage via the Bluetooth app (if applicable) or the provided chart.
VOLTAGE CHART
VOLTAGE | LEAD ACID | LITHIUM ION | ||
---|---|---|---|---|
FULL CHARGE | LOW VOLTAGE | FULL CHARGE | LOW VOLTAGE | |
24V | 27V | 21V | 29.4V (7S) | 20V (7S) |
36V | 40V | 32V | 42V (10S) | 28V (10S) |
48V | 53V | 42V | 54.6V / 58.8V (20S/21S) | 37V / 40V (20S/21S) |
60V | 67V | 53V | 67.2V / 71.4V (16S/17S) | 45V / 48V (16S/21S) |
LITHIUM FULL/LOW VOLTAGE READING
Lithium battery voltage readings depend on the battery's construction (number of series cells, denoted by "S"). Contact your local Daymak dealer to determine your battery's exact series configuration.
CHARGING THE TOFINO X 36V
Plug the charger into the wall and then into the charging port located on the right side of the Tofino X 36V frame.
1. This is your charge port; plug your charger into here and the other end into a 110V outlet.
The charger glows red while charging and green when the unit is fully charged.
Warning
Do not leave the Tofino X 36V charging for extended periods after it is fully charged. Unplug it as soon as possible.
BATTERY CARE
Follow these suggestions to maintain optimal battery performance. Failure to do so may reduce the battery's ability to hold a charge and necessitate earlier replacement.
- Charge it: Charge your battery immediately after riding.
- Full charge: Do not store the battery completely depleted. This significantly reduces its lifespan and can cause damage.
- Keep it charged: When storing, charge the battery occasionally to prevent power depletion. Charging once every 21 days is recommended.
- Storage conditions: Store the battery on a flat, cool, dry surface. Avoid temperatures below 10°C for extended periods.
Warning
DO NOT place your Lead-Acid battery on concrete. Concrete drains battery power and neutralizes lead-acid. This can lead to power loss and inability to store electricity.
COLD WEATHER AND YOUR BATTERY
Below 10°C, battery performance decreases. While Lithium-Ion batteries handle temperature extremes better than Lead-Acid, both experience reduced performance. Riding in cold temperatures may require earlier battery replacement.
REPLACEMENT AND DISPOSAL
Lead-acid batteries typically need replacement after approximately 300 charges. Lithium-ion batteries last about 1000 charges. Reduced charge capacity indicates the battery needs replacement. Contact your local Daymak dealer for a new battery. Dispose of old batteries at a proper municipal battery recycling facility or contact your Daymak dealer.
OPERATION
IGNITION
Insert the key into the keyhole next to the charge port to begin operation. The key can be turned on and off.
MIRROR
The Tofino X includes a mirror for enhanced rear visibility. Adjust the mirror on the handlebar to the position providing the most visibility. Mounting it on the left handlebar is recommended.
SEAT
The Tofino X 36V features a quick-release latch for easy seat height adjustment. An optional backrest is available for added support. To adjust, lift the lever away from the seat post to loosen the seat, then move it up or down to the desired height. Clamp the lever back down to secure it.
TIRES
Each tire has a valve with a cap. Unscrew the cap and inflate the tires to a pressure between 50 and 85 PSI using a pump.
DISPLAY AND FUNCTIONS
The Tofino X 36V has various functions on both handlebars.
On the Right Handlebar
- 1) Shift Down: Press this lever up to shift gears down, making pedaling easier but reducing speed.
- 2) Shift Up: Press this button to shift gears up, making pedaling harder but increasing speed.
- 3) Throttle: Press down to engage the motor without pedaling.
- 4) Brakes: Press to engage the brakes. Brake levers are on both sides of the handlebars.
The brake on the right handlebar activates the front brakes, and the brake on the left handlebar activates the rear brakes. Always use the rear brake first when stopping.
DISPLAY
The display shows various functions and information:
- 1) Power button: Press and hold to turn the unit on/off. Quick press to cycle through Odometer/Trip Meter/Voltage display.
- 2) S+: Press to increase pedal assist level. Press and hold to engage walk mode (4 km/h).
- 3) CUR: Press to turn lights on/off. Press and hold to engage Cruise Control (if enabled).
- 4) S-: Press to decrease pedal assist level.
- 5) Horn: Press to honk the horn.
- 6) Pedal Assist Level: Shows assistance level from 1 (least) to 5 (most).
- 7) Odometer / Trip Meter / Voltage: Shows distance traveled or voltage.
- 8) Speedometer: Shows current speed.
- 9) Battery Meter: Shows remaining battery power (up to 6 bars).
- 10) Motor power: Shows current motor power draw.
DISPLAY ADVANCED
Access advanced settings by pressing and holding S+ and S-. Exit by pressing and holding S+ and S- again. Quick press the power button to switch between menus. Use S+ or S- to adjust settings.
- P01: Backlight Brightness: Level 1 (darkest) to 3 (brightest).
- P02: Mileage Unit: Switch between KM and miles.
- P03: Voltage: Set the bike's voltage (refer to specification section).
- P04: Sleep time: Sets automatic turn-off time (0 for never, 1-60 minutes).
- P05: Pedal Assist Setting: Sets the number of Pedal Assist levels (0=1-3 levels, 1=1-5 levels).
- P06: Wheel Diameter: Sets wheel diameter for accurate speed and distance readings.
- P07: Magnetic Steel Velocity: Not applicable.
- P08: Speed Limit: Sets maximum travel speed according to municipal laws.
- P09: Throttle on Zero: Determines throttle function at 0 Pedal Assist Setting (0=works on No PAS, 1=works on Level 1 PAS and above).
- P10: Power Modes: Determines throttle, pedal assist, or both functionality (0=Pedal Assist only, 1=Throttle only, 2=Both).
- P11: Pedal Assist Sensitivity: Sets how much pedaling is required for PAS engagement (1=Least Sensitive, 24=Most Sensitive).
- P12: Pedal Assist Starting Strength: Sets initial power delivery during pedaling (1=Least Power, 5=Most Power).
- P13: Magnetic Plate Setting: Not applicable.
- P14: Controller Current: Sets power to the controller (default 12A). Modifying this may damage the controller and void the warranty.
- P15: Low Voltage Threshold: Sets the voltage for automatic motor cutoff.
- P16: Not Applicable.
- P17: Cruise Control: Enables cruise control. Holding CUR toggles it; braking disables it (0=Off, 1=On).
- P18: Speed display adjustment: Adjusts displayed speed percentage (default 100%, range 50%-100%).
- P19: Zero Pedal Assist: Turns Zero Pedal Assist on/off (0=Starts at 0, 1=Starts at 1-3 or 5 levels). Note: Does not disable pedal assist at the zero setting.
- P20: Not Applicable.
TECHNICAL DATA
This section provides technical specifications for the e-bike.
THE MOTOR AND WHEEL ASSEMBLY
The Tofino X 36V features a 350 Watt magnetic DC brushless motor on the rear wheel hub, offering excellent low-end torque and high efficiency. It is quiet but produces some noise. A speed reduction gear and free clutch are attached to the rear hub.
THE FREEWHEEL
The wheels have freewheels, meaning the drive train is not fixedly geared. This allows the e-bike to continue moving without slowing when coasting or traveling downhill, even with the engine off. This feature enables higher speeds and conserves electrical power by allowing the motor to rest.
THE CONTROLLER
Daymak pioneered intelligent component control in e-bikes. The Daymak Drive technology is the e-bike's brain, enabling faster acceleration, climbing steeper hills, and saving energy. The electronic controller, located under the seat assembly, regulates speed and electronic functions, offering stepless speed adjustment, motor cutoff upon braking, low voltage protection, and fuses to prevent excess current damage.
THE BRAKES
The e-bike is equipped with disc brakes, providing fine stopping and control. While a tested technology, brakes require periodic servicing and tension adjustment. Brake activation increases tension and engages clamps for effective stopping.
THE CHAIN AND PEDALS
Pedals connect to the rear wheel via the chain, forming a human-powered "drive train." Pedals are not removable and are an important part of the e-bike.
VEHICLE IDENTIFICATION NUMBER (VIN)
Your unit has a Vehicle Identification Number (VIN). Record and keep it safe for theft prevention and warranty registration on Daymak.com. The VIN on the Tofino X 36V is located on the neck of the bike, above the forks and below the Daymak symbol.
MAINTENANCE AND TROUBLESHOOTING
This section outlines common problems and solutions. Many parts are not user-serviceable and require professional repair; altering these components voids the warranty.
TIRE PRESSURE
Maintain proper tire pressure for optimal performance and to prevent damage. Cold weather lowers pressure, while warm weather increases it. Follow these steps to inflate tires:
- Identify recommended pressure on the tire sidewall.
- Locate the air valve on the inner rim.
- Remove the valve cap.
- Place the pump nozzle over the valve.
- Inflate to the recommended pressure, avoiding over-inflation.
- Remove the pump nozzle without losing significant air.
- Replace the valve cap.
Proper tire pressure allows for greater travel distance on a single charge.
REPLACING FLAT TIRES
Replacing e-bike tire tubes is more complex than with regular bicycles, requiring tools, skill, and patience. The front wheel is easier to service than the rear wheel, which is connected to the motor. If unfamiliar with rear motor components, contact your Daymak dealer for instructions or assistance with changing tires.
THE MOTOR
Do not service the motor yourself. Bring the e-bike to your Daymak dealer for service. Motor repair requires significant expertise. Suggested maintenance is every 100 running hours.
THE CHAIN
Ensure the chain is well-oiled and lubricated for proper function and smooth operation.
BRINGING IN YOUR E-BIKE FOR SERVICE
Do not attempt to service electronic or mechanical parts unless you have a solid understanding of electrical and mechanical equipment. If the e-bike is not performing correctly, disconnect the circuit breaker and bring it to your local Daymak dealer. Do not store the e-bike without disconnecting the circuit breaker.
Liability
Daymak is not responsible for damage or injuries resulting from improperly serviced parts.
EBIKE MAINTENANCE
CLEANING
Regular cleaning ensures longevity and saves time and money on repairs. Clean the e-bike weekly. Avoid high-pressure water jets or sprays, and keep water away from the battery. Clean gently but thoroughly, ensuring electric parts are dry. Remove dirt, debris, sand, mud, and grime. Cleaning is also an opportunity to inspect for worn, loose, cracked, or damaged parts.
LUBRICATING
Lubricate the chain, levers, derailleur, and cables for faster, smoother, and quieter operation. Apply lubricant, let it sit, wipe off excess, and then clean with a degreaser to remove dirt.
WEATHER
Do not leave the bike in rain or snow. Store it in a dry place away from direct sunlight, as overheating batteries can cause problems. Do not open casings or chargers, as they may not reseal properly, making them susceptible to water damage. Remove batteries if not in use and charge them monthly regardless of usage.
SCHEDULE
Maintenance frequency depends on riding habits and conditions. Recreational riders require less maintenance than off-road riders. Perform quick maintenance before and after every ride.
Time after Purchase | Action Suggested |
---|---|
Everytime before you ride (The 60 Second Check) | Check tire pressure, brakes, lights, bolts (ensure tightness), and battery gauge. Do not ride if anything is not functional. |
30 Days (every month) | Completely clean the unit, including dust on the motor and under the seat. Check for abnormal wear, tear, or alignment problems. |
90 Days (every 3 months) | Inspect frame and fork for paint cracks or bulges indicating damage. Pay attention to frame joints. Check tire wear and battery range. |
180 Days | Inspect all components. Check connections for tightness. Clean inside the controller area. Ensure all plugs are clean. Check all bolts and nuts. |
360 Day (every 12 months) | Bring the unit for a complete tune-up. This may include battery discharge and tire changes based on wear. Check all connections for rust/looseness. Check all components, including charged status, ignition, and gauges. |
SPECIFICATIONS
Name | Tofino X |
---|---|
Motor | 350W |
Voltage | 36V |
Amp Hour | 7.8AH |
Watt Hours | 281WH |
Battery Life | 1000 cycles |
Battery | Lithium Ion |
Removable Battery | No |
Charger | 42V 2.0A |
Charge Time | 2 - 4 Hours |
Lights | LED |
Max Load | 275 lbs. |
Assembled Weight | 43 lbs. |
Assembled Length | 6' |
Assembled Width | 23" |
Assembled Height | 41" |
Seat Height | 37" |
Seat Width | 6" |
Seat Length | 10" |
Boxed Weight | 59 lbs. |
Boxed Length | 72" |
Boxed Width | 23" |
Box Height | 9" |
Range | Up to 40 km |
Speed | 32 km/h |
Climbing Incline | 20 degrees |
Front Wheel | 700 x 32C |
Rear Wheel | 700 x 32C |
Gauges | Battery Level / Odometer / Speedometer |
Ground Clearance | 8" |
Wheel Base | 45" |
Battery Weight | 3 lbs |
Name | Tofino X |
---|---|
Rear Brakes | Disc Brakes |
Front Brakes | Disc Brakes |
Ignition | Key Ignition |
Front Shocks | N/A |
Rear Shocks | N/A |
Controller | Standard |
Pedal Assist | 5 Levels |
Speed Levels | 6 Speed Shimano |
Throttle | Push Throttle |
Cruise Control | Yes |
Display | Back Lit LED |
Frame Size | 21" ST 23" TT 5"HT |
Rear / Basket Storage | No |
Under Seat Storage | No |
Rear / Basket Storage Volume | No |
Under Seat / Glove Storage | No |
MP3 | No |
Occupancy | 1 |
Alarm | No |
Steering Lock | No |
Center Kickstand | No |
Foldable | No |
Folded Dimension | N/A |