User Manual

Introduction

Six QR codes are presented, each associated with installation tutorials in different languages: English, Simplified Chinese (简体中文), Thai (สแกนคิวอาโค้ดเพื่ อรู้วิธีการติดตั้ง), Vietnamese (Quét mã QR để có hướng dẫn cài đặt), Indonesian (Scan kode QR untuk mendapatkan tutorial install), and Malay (Imbas kode QR untuk mendapatkan tutorial install).

Visit https://help.flashlabel.com to download the driver and see installation tutorials in multiple languages. Send an email to help@flashlabel.com for assistance.

Thank you for choosing our printer. Please read this manual carefully and keep it for future reference.

Content

1. Quick Setup Guide

2. Packing List

3. Printer Connection

4. Label Loading and Calibration

5. Windows Setup Via USB

5.1. Driver installation

5.2. Printer preference setting

6. Mac Setup Via USB

6.1. Driver installation

6.2. Printer preference setting

7. Chromebook Setup Via USB

8. Smartphone APP Setup

9. User Tips

10. LED Status

11. Feeder Button Instructions

12. Safety notices

13. Maintenance

14. Specifications

15. Disposal

16. Pay Attention To

17. Contact Us

QUICK SETUP GUIDE

Congratulations on your purchase of our Printer. We are your loyal business partner offering commercial solutions to batch labels printing.

Please take a moment to read this user guide as incorrect operation may result in unsatisfactory print quality, reduced user experience, or even damage to your printer or injury.

The A318/A318BT is a thermal label printer which uses thermal label media without ink, toner, and ribbon. It can print various labels for logistics, pricing, barcodes, QR codes, shipping labels, badges, etc.

Original instructions for Thermal Label Printer. Please read all manual instructions carefully before operating. We reserve clear interpretation of our user manual. The appearance of the product shall be subject to the product you received. We apologize if any technology or software updates are not communicated.

PACKING LIST

Packing List:

• 1x Label Printer
• 1x Power Cable and Adapter
• 10x Free Fanfold Labels
• 1x User Guide
• 1x Service Card
• 1x USB Printer Cable

A diagram shows the top view of the label printer with labels pointing to: Status Light, Feeder Button, Power Port, USB Port, Push Button. Another diagram shows the printer opened, with labels pointing to: Cover, Label Outlet, Rubber Roller, Thermal Printer Head (TPH), Label Guide.

A warning icon (⚠️) indicates that the Thermal Printer Head (TPH) may be very hot. Users are advised not to touch the printer head or surrounding parts after printing.

PRINTER CONNECTION

1. Ensure the power is OFF ([Power OFF] symbol 'O' indicates Power OFF). An image shows a power switch in the OFF position.
2. Connect the USB cable. Special Note: For Windows users, please connect the same USB port on your computer to avoid producing unwanted duplicates of the printer in your system.
   Tips: For Mac users, you can purchase the USB-C to USB adapter from our store at a discounted price. An image shows a USB cable connecting the printer to a laptop.
3. Make sure the power adapter is tightly connected, then connect the power cable to the printer's power port and the electrical sockets. An image shows the power adapter cable being plugged into the printer's power port.
4. Turn the power ON ([Power ON] symbol '-' indicates Power ON). The light will start flashing. An image shows a power switch in the ON position.

A warning icon (⚠️) states: 'Must turn off the switch before plugging the power cable into the power port each time or it may cause sparks!'

LABEL LOADING AND CALIBRATION

The A318/A318BT printer works with various label sizes and needs to learn label properties before its first use. To initiate Automatic Label Loading and run Intelligent Label Calibration, please follow these steps:

1. Power On: Turn on the power and wait for about 5 seconds until the printer is initialized.
2. Automatic Label Loading: Insert the label from the backside of the printer. The printer will load the label, move it back and forth, and stop with a green light on. No labels are wasted during this procedure. An image shows a label being fed into the printer from the back, with an arrow indicating the direction.

It is suggested to adjust the label guide to match the label width before inserting the label.

Intelligent Label Calibration: Press and hold the feeder button for about 3 seconds until one beep, then release. The label will move back and forth several times to calibrate the label size. Printing can then begin.

Note: A stack of at least 3 sheets of labels is required for the printer to measure the thermal paper length and complete the process.

Images show hands pressing the feeder button on the printer.

WINDOWS SETUP VIA USB

5.1 Windows Setup Via USB

1. Before installation, ensure the printer is turned on and the USB cable is connected to your computer.
2. Scan QR Code or visit https://help.flashlabel.com to download the driver and watch the installation video. A QR code is displayed with the text 'Scan QR Code to download windows driver'.
3. Follow these steps to finish driver installation on Windows:
   1. Open the 'LabelPrinter-Windows-Driver-Latest.exe' file with a double-click to start the installation process. If the file is named 'LabelPrinter-Windows-Driver-Latest.zip', you need to decompress it to the .exe file.
   2. Click 'Install' and follow the onscreen instructions.
   3. Click 'Next' and 'Finish' to complete the driver installation.
   Two screenshots show the Windows driver installation wizard: one labeled 'Ready to Install' with an 'Install' button, and another labeled 'Completing the Label Printer Installer Setup Wizard' with a 'Finish' button.

5.2 Printer preference setting

Take Windows 11 as an example:

1. Go to 'Settings' -> 'Bluetooth & Devices' -> 'Printers & Scanners', find and click the printer 'A318 Label' -> 'Printing preferences'. A screenshot shows the Windows 11 Settings menu, highlighting 'Printers & Scanners'.
2. Click the 'Page Setup' sheet to change paper size, print speed, print density, and rotate.
3. Click the 'Halftone' sheet to change the image dithering algorithm for clearer images or 'COD' letters.

Two screenshots show the 'A318 Label Printing Preferences' window, highlighting the 'Page Setup' and 'Halftone' sheets with various settings.

MAC SETUP VIA USB

6.1 macOS Setup Via USB

1. Before installation, ensure the printer is turned on and the USB cable is connected to your computer.
2. Scan QR Code or visit https://help.flashlabel.com to download the driver and watch the installation video. A QR code is displayed with the text 'Scan QR Code to download macOS driver'.
3. Follow these steps to finish driver installation on macOS:
   1. Double-click the file 'LabelPrinter-Mac-Driver-Latest.pkg'.
   2. Click 'Continue' and follow the onscreen instructions to finish.
   A screenshot shows the macOS installer welcome screen with steps listed and 'Continue' button.
4. Open 'System Preferences' and click 'Printers & Scanners'. A screenshot shows the macOS System Preferences window with 'Printers & Scanners' highlighted.
5. Power on the printer. You can see 'A318 Label' or 'A318BT Label' in the list. You can now print labels. A screenshot shows the macOS 'Printers & Scanners' window with 'A318 Label' listed as Idle.

6.2 Printer preference setting

1. Open a PDF file with Preview. Click 'File' -> 'Print' -> Select the printer 'A318 Label'. A screenshot shows a sample shipping label in Preview and the Print dialog, with 'A318 Label' selected as the printer.
2. Click 'Paper Size'. Choose the corresponding paper size according to the loaded label size. If the size is not listed, click 'Manage Custom Sizes', input the width and height, then click 'OK'. (Please press the button to calibrate before printing if you change loaded labels to another size.) A dropdown menu shows various paper size options, including 'Manage Custom Sizes'.
3. Click 'Preview' -> 'Printer Features' to change printer settings like Speed, Darkness, and Rotate.
4. After changing settings, click 'Save Current Settings as Preset...' to save.
5. Click 'Print' to start printing.

Screenshots show the 'Printer Features' settings and the option to save presets.

CHROMEBOOK SETUP VIA USB

7 ChromeBook Setup Via USB

1. Before installation, ensure the printer is turned on and the USB cable is connected to your computer.
2. Scan QR Code or visit https://help.flashlabel.com to download the driver and watch the installation video. A QR code is displayed with the text 'Scan QR Code to watch ChromeBook driver installation video'.
3. Follow these steps to finish driver installation on Chrome OS:
   1. Search and add 'Flashlabel' extension in the Chrome Web Store. A screenshot shows the Chrome Web Store search results for 'Flashlabel Extension'.
   2. Click the extension icon -> Choose 'FlashLabel' -> Click 'Add' -> Choose 'A318' -> Click 'Connect'. Screenshots show the extensions menu and the 'FlashLabel Extension wants to connect' dialog.
   3. Open a PDF file with Chrome Browser -> Choose 'FlashLabel' and your paper size -> Click 'Print'. A screenshot shows a sample label and the Chrome print dialog with 'FlashLabel' selected as the destination.

SMARTPHONE APP SETUP

Wireless function only works with A318BT.

Scan QR Codes to see how to setup the APP on iPhone or iPad, and on Android.

1. Please search and download 'FlashLabel' on App Store (iOS) or Google Play (Android). You can also scan QR Codes below to download the APP.

Screenshots show the FlashLabel app interface, highlighting features like PDF printing and label editing.

2. Open 'FlashLabel', run the app, and click the red printer symbol on the upper right to use device Wireless.

3. Connect Wireless to pair the printer. (Different printers have different device names to avoid connected wrong.) Screenshots show the app's device connection interface and a Bluetooth pairing request dialog.

Note: Android users need to enter '0000' in the Bluetooth settings for Bluetooth pairing before connecting to the printer. (Setting < Bluetooth < Choose the printer < Pair)

4. Load the file to print (PDF, Photo, Customize labels can be printed).

USER TIPS

1. When you load the labels, the peeling-off side should face up. Otherwise, it would cause printing blank.
2. Make sure there are no particles on the surface of labels to avoid damages to the TPH (Thermal Printer Head).
3. For Windows users, please keep using the same USB Port on your computer to avoid producing unexpected duplicated copies of the printer on your computer.
4. The label size of the A318/A318BT printer is default to 76mm x 130mm. Each time you change different label sizes, please run the Intelligent Label Calibration process before printing.
5. In case labels keep coming out unexpectedly, just press the feeder button to pause the printer, and clear the printing job from your computer.
6. If there are white spots on printed labels, it indicates that the printer head needs cleaning. Stop printing, and clean the TPH (Thermal Printer Head) after cooling to avoid burns.
7. When the label is jammed accidentally, please open the cover and take out the jammed labels slowly and patiently. The printer will resume after cleaning.

An image shows a hand pressing the feeder button.

LED STATUS

Please kindly contact us if you have any issues. You can search for more FAQs on our website: https://help.flashlabel.com or send email to Help@FlashLabel.com. A QR code is displayed with the text 'Scan QR Code to visit help.flashlabel.com'.

FEEDER BUTTON INSTRUCTIONS

1. Press once: Feed a blank page / Pause / Resume
   1. When the printer is in ready status and there are no holding jobs, press the feeder button once, the printer will feed a blank page.
   2. When the printer is running, press once will pause the job, press once again will resume the job. (Although it is not recommended, if you want to urgently stop an unwanted printing task, you may turn off the power directly and don't forget to cancel the print task from the computer at the same time).
2. Press and hold the feeder button for about 3 seconds until you hear one beep, the printer will run the Intelligent Label calibration process. This process is recommended each time you change the label sizes.
3. Press and hold the feeder button for about 5 seconds until you hear two beeps. The printer will print a test page. If the test page looks good, it indicates that the printer head is working properly.
4. Press and hold the feeder button for about 15 seconds until you hear five beeps. This will reset the printer to the factory setting. This process is harmless to the printer and can be used if you want the printer to recover from an unknown error.

An image shows a hand pressing the feeder button.

SAFETY NOTICES

1. DO NOT touch the printer head after use.
2. DO NOT disassemble or repair the unit by yourself.
3. USE ONLY approved accessories.
4. Keep the printer away from water, fire, or other objects that could destroy the components.
5. Keep the printer away from children.
6. DO NOT use the printer if you find any irregularities which could result in electrocution or fire.
7. Please unplug the power when not in use for a long time.

MAINTENANCE

Printer Head Cleaning Steps:

1. Please make sure that the printer is powered off and cooling down before cleaning.
2. Push the Push Button on the left side to open the printer lid.
3. Use the Printer Head Cleaning Wipes to gently apply onto the Thermal Printer Head (no water or other liquid should be applied).

SPECIFICATIONS

DISPOSAL

This product is subject to the provisions of European Directive 2012/19/EC. The symbol showing a wheelie bin crossed through indicates that the product requires separate refuse collection in the European Union. This applies to the product and all accessories marked with this symbol. Products marked as such may not be discarded with normal domestic waste, but must be taken to a collection point for recycling electrical and electronic devices.

PAY ATTENTION TO

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

CONTACT US

Enjoy your printing!

If you have any questions, issues, or concerns about this product, please contact us for support.

Website: Help.FlashLabel.com

Email: Help@FlashLabel.com

Manufacturer: Xiamen Print Future Technology Co., LTD.

ADDRESS: Area C, Room 502, No.17 kengping Road, GuanKou Town, Jimei District, Xiamen City, Fujian Province, China.

QR codes are presented for visiting the help website and adding contact via WhatsApp camera.

FCC Warning Statement

Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Radiation Exposure Statement

The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located for operating in conjunction with any other antenna or transmitter.