Download the soundcore app to adjust EQ settings, experience Gaming Mode, customize touch controls and light effects, update firmware, and explore more features.
If your earbuds cannot connect with the soundcore app, try re-installing the app or updating it to the latest version available in your mobile app store.
Click this link to download: http://dl-soundcore.soundcore.com/qcdl?flow=soundcore
Get it on Google Play (Google Play and the Google Play logo are trademarks of Google Inc.)
Download on the App Store (Apple and the Apple logo are trademarks of Apple Inc.)
The soundcore V20i earbuds consist of the following components:
To power on and pair your soundcore V20i earbuds for the first time:
During pairing, the LED lights on both earbuds will flash blue. Once the pairing is successful, the LED lights on both earbuds will stay on for 1 second and then go off.
Once connected, the earbuds will automatically reconnect to your device every time you open the charging case and take out the earbuds, as long as you haven't deleted the pairing history from your device.
*Earbuds will only power on when taken out of the case.
To manually enter Bluetooth pairing mode, take out both earbuds from the charging case, then tap and hold the touch areas of both earbuds simultaneously for 3 seconds. At this time, the earbuds will enter pairing mode.
The soundcore V20i earbuds support connecting to two devices simultaneously.
In the soundcore app, tap on the Settings icon (⚙️) located at the upper right corner of the app's interface. Then select Dual Connections > Enable Dual Connections > Connect New Device.
While wearing the earbuds, press and hold the touch control area on both earbuds for 3 seconds until you hear a voice prompt of entering pairing mode. Then you can proceed to pair with the second device.
* Dual Connections feature is enabled by default.
To ensure the most comfortable fit for your soundcore V20i earbuds:
In the soundcore app, the default sound effect is "soundcore Signature", a special preset recommended by the soundcore team. There are 22 EQ presets available for different scenarios. You can switch between these presets based on your preferences.
Additionally, you can create your own sound profile by adjusting eight sliders on the "Custom Equalizer" page.
The soundcore V20i earbuds feature customizable touch controls. The following table outlines the default controls for TWS (True Wireless Stereo) and Mono modes:
Action | TWS mode | Mono mode |
---|---|---|
Play / Pause | Double tap (R) | Double tap |
Previous track | *Customize in soundcore app | / |
Next track | Double tap (L) | / |
Answer | Double tap (L/R) | Double tap |
Reject a call/ End a call | Tap and hold for 2 seconds (L/R) | Tap and hold for 2 seconds |
Volume up | *Customize in soundcore app | *Customize in soundcore app |
Volume down | *Customize in soundcore app | *Customize in soundcore app |
Activate voice assistant | *Customize in soundcore app | *Customize in soundcore app |
*x2: Tap twice; 2s: Tap and hold for 2 seconds. You can also customize controls in the soundcore app.
*Current UI images are for illustrative purposes only. The actual display contents may vary based on different software versions.
Tap Controls in the home page of the soundcore app to personalize the following actions for touch controls on either the left or right earbud: Raise/lower volume, switch songs, play/pause music, wake up the Voice Assistant, and turn on/off the Colorful Lights.
To charge your soundcore V20i earbuds and charging case:
* Fully dry off the earbuds and the USB-C charging port before charging.
* A full battery recharge of the charging case takes about 2.5 hours.
To power off, return both earbuds to the charging case. Please note that you need to restore the earhooks of both earbuds to LV1 positions so that they can fit into the charging case.
* The earbuds will automatically power off after 30 minutes if they are not connected. The duration can be customized in the soundcore app.
Reset the earbuds if they have issues pairing with each other or with other devices.
Take out the earbuds from the charging case, then tap and hold the touch areas of both earbuds simultaneously for 10 seconds until you hear a voice prompt. At this time, your earbuds have been successfully reset.
When you return the earbuds into the charging case, the charging case indicator will show you the remaining battery of the case:
When charging, the charging case indicator will keep flashing. When the charging is complete, the indicator will stay on all the time.
*Current UI images are for illustrative purposes only. The actual display contents may vary based on different software versions.
The colorful light effects on both earbuds need to be enabled via the soundcore app.
You get to choose from four light effects: Light On, Breathing, Flash, Music Follows. Tap More Settings to customize the illumination, duration, colors and patterns.
You will be informed once a new firmware version is detected when you connect the earbuds to the app. Ensure the earbuds are outside the charging case until the firmware update is complete. During the update, avoid any usage.
Specifications are subject to change without notice.
Feature | Specification |
---|---|
Input | 5V ⎓ 0.52A |
Output | 5V ⎓ 0.12A |
Battery capacity | 700mAh |
Charging time | Earbuds: 1.5 hours Charging case: 2.5 hours |
Driver unit | 16mm |
Frequency response | 20~20kHz |
Impedance | 16Ω |
Waterproof rating (earbuds) | IP55 |
Bluetooth version | Bluetooth 5.4 |
Bluetooth range | 10m |
For customer service, contact soundcore via email or phone:
Note: The 'x' of SN Code: xXXXXXXXXXXXXXxx is a variable, see below table.
Variable 'x' | Range of variable | Content |
---|---|---|
Eighth | 8,9,A,B,C... | Denotes the year, 8 means 2018, 9 means 2019, A means 2020, B means 2021, C means 2022, and so on. |
Ninth and tenth | 01,02,03... | Denotes weeks, 01 means the first week in this year, 02 means the secondary week in this year, and so on. |
Eleventh | 1-7 | Denotes date, 1 means Monday, 2 means Tuesday..., 7 means Sunday and so on. |
The last five | 00001-99999 | Denotes serial No. |
Hereby, Anker Innovations Limited declares that this device is in compliance with The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023. For the Statement of Compliance, visit the website: https://uk.soundcore.com/pages/psti-related.
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