APP

Download the soundcore app to adjust EQ settings, experience Gaming Mode, customize touch controls and light effects, update firmware, and explore more features.

If your earbuds cannot connect with the soundcore app, try re-installing the app or updating it to the latest version available in your mobile app store.

Click this link to download: http://dl-soundcore.soundcore.com/qcdl?flow=soundcore

OVERVIEW

The soundcore V20i earbuds consist of the following components:

  1. Adjustable Earhook
  2. Touch Area
  3. Customizable LED Light
  4. Charging Contactors
  5. Sound Outlet
  6. USB-C Charging Port
  7. Charging Case Indicator

POWERING ON & PAIRING

To power on and pair your soundcore V20i earbuds for the first time:

  1. Remove the insulation stickers from the earbuds.
  2. Return earbuds to the charging case.
  3. Take out the earbuds again. The earbuds will automatically power on and enter Bluetooth pairing mode.
  4. Select "soundcore V20i" on your device's Bluetooth list to connect.

During pairing, the LED lights on both earbuds will flash blue. Once the pairing is successful, the LED lights on both earbuds will stay on for 1 second and then go off.

Once connected, the earbuds will automatically reconnect to your device every time you open the charging case and take out the earbuds, as long as you haven't deleted the pairing history from your device.

*Earbuds will only power on when taken out of the case.

MANUAL PAIRING

To manually enter Bluetooth pairing mode, take out both earbuds from the charging case, then tap and hold the touch areas of both earbuds simultaneously for 3 seconds. At this time, the earbuds will enter pairing mode.

DUAL CONNECTIONS

The soundcore V20i earbuds support connecting to two devices simultaneously.

Method 1: Using the soundcore App

In the soundcore app, tap on the Settings icon (⚙️) located at the upper right corner of the app's interface. Then select Dual Connections > Enable Dual Connections > Connect New Device.

Method 2: Manual Pairing with the Second Device

While wearing the earbuds, press and hold the touch control area on both earbuds for 3 seconds until you hear a voice prompt of entering pairing mode. Then you can proceed to pair with the second device.

* Dual Connections feature is enabled by default.

WEARING

To ensure the most comfortable fit for your soundcore V20i earbuds:

  1. Pick up the earbuds and slide the earhook all the way right to the LV4 position (the largest curve).
  2. Rotate the earhooks along the auricle of your ear to achieve proper positioning.
  3. When you have put on the earbuds, you can slide the earhooks back and forth among four levels until you find the most comfortable fit.

SOUND EFFECTS

In the soundcore app, the default sound effect is "soundcore Signature", a special preset recommended by the soundcore team. There are 22 EQ presets available for different scenarios. You can switch between these presets based on your preferences.

Additionally, you can create your own sound profile by adjusting eight sliders on the "Custom Equalizer" page.

TOUCH CONTROLS

The soundcore V20i earbuds feature customizable touch controls. The following table outlines the default controls for TWS (True Wireless Stereo) and Mono modes:

ActionTWS modeMono mode
Play / PauseDouble tap (R)Double tap
Previous track*Customize in soundcore app/
Next trackDouble tap (L)/
AnswerDouble tap (L/R)Double tap
Reject a call/ End a callTap and hold for 2 seconds (L/R)Tap and hold for 2 seconds
Volume up*Customize in soundcore app*Customize in soundcore app
Volume down*Customize in soundcore app*Customize in soundcore app
Activate voice assistant*Customize in soundcore app*Customize in soundcore app

*x2: Tap twice; 2s: Tap and hold for 2 seconds. You can also customize controls in the soundcore app.

Customize Touch Controls on soundcore App

*Current UI images are for illustrative purposes only. The actual display contents may vary based on different software versions.

Tap Controls in the home page of the soundcore app to personalize the following actions for touch controls on either the left or right earbud: Raise/lower volume, switch songs, play/pause music, wake up the Voice Assistant, and turn on/off the Colorful Lights.

CHARGING

To charge your soundcore V20i earbuds and charging case:

  1. Restore the earhooks to LV1 positions, then place the earbuds in the charging case and close it.
  2. Connect the charging case to a power supply by using the provided USB-C charging cable.

* Fully dry off the earbuds and the USB-C charging port before charging.

* A full battery recharge of the charging case takes about 2.5 hours.

POWERING OFF

To power off, return both earbuds to the charging case. Please note that you need to restore the earhooks of both earbuds to LV1 positions so that they can fit into the charging case.

* The earbuds will automatically power off after 30 minutes if they are not connected. The duration can be customized in the soundcore app.

RESET

Reset the earbuds if they have issues pairing with each other or with other devices.

Take out the earbuds from the charging case, then tap and hold the touch areas of both earbuds simultaneously for 10 seconds until you hear a voice prompt. At this time, your earbuds have been successfully reset.

LED LIGHT GUIDE

To Check the Battery Level:

When you return the earbuds into the charging case, the charging case indicator will show you the remaining battery of the case:

When Charging:

When charging, the charging case indicator will keep flashing. When the charging is complete, the indicator will stay on all the time.

COLORFUL LIGHTS ON THE EARBUDS

*Current UI images are for illustrative purposes only. The actual display contents may vary based on different software versions.

The colorful light effects on both earbuds need to be enabled via the soundcore app.

You get to choose from four light effects: Light On, Breathing, Flash, Music Follows. Tap More Settings to customize the illumination, duration, colors and patterns.

FIRMWARE UPDATE

You will be informed once a new firmware version is detected when you connect the earbuds to the app. Ensure the earbuds are outside the charging case until the firmware update is complete. During the update, avoid any usage.

SPECS

Specifications are subject to change without notice.

FeatureSpecification
Input5V ⎓ 0.52A
Output5V ⎓ 0.12A
Battery capacity700mAh
Charging timeEarbuds: 1.5 hours
Charging case: 2.5 hours
Driver unit16mm
Frequency response20~20kHz
Impedance16Ω
Waterproof rating (earbuds)IP55
Bluetooth versionBluetooth 5.4
Bluetooth range10m

CUSTOMER SERVICE & COMPLIANCE INFORMATION

For customer service, contact soundcore via email or phone:

Note: The 'x' of SN Code: xXXXXXXXXXXXXXxx is a variable, see below table.

Variable 'x'Range of variableContent
Eighth8,9,A,B,C...Denotes the year, 8 means 2018, 9 means 2019, A means 2020, B means 2021, C means 2022, and so on.
Ninth and tenth01,02,03...Denotes weeks, 01 means the first week in this year, 02 means the secondary week in this year, and so on.
Eleventh1-7Denotes date, 1 means Monday, 2 means Tuesday..., 7 means Sunday and so on.
The last five00001-99999Denotes serial No.

Hereby, Anker Innovations Limited declares that this device is in compliance with The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023. For the Statement of Compliance, visit the website: https://uk.soundcore.com/pages/psti-related.

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