BWT ICE 500 / ICE 600 Robotic Pool Cleaner

Introduction

System Overview

The BWT ICE 500 / ICE 600 robotic cleaner sweeps the pool floor and walls, collecting dirt and debris in its internal filters. This user manual explains how to operate the robotic cleaner, including cleaning, maintenance, and storage procedures. Note: This manual reviews several different models with variations in components.

Robotic Cleaner Operation

After the robotic cleaner is placed in the pool and activated, it operates according to its program. It moves along the floor and walls of the pool, covering the entire area. When it has finished its program, it remains inactive on the pool floor, and power automatically shuts off. It is not recommended to stop the pool cleaner prior to cycle end.

Note: Wall climbing is an optional feature. When the wall climbing feature is enabled, the robotic cleaner climbs the wall at intervals according to its internal program. Its ability to climb over stairs in a swimming pool is subject to stair geometry and material.

Operating Conditions

The robotic cleaner is intended for use in residential swimming pools only under the following conditions:

• Recommended water temperature: 22°C-32°C (72°F-90°F)
• Water pH: 7.2 - 7.6
• Chlorine level: Pool is maintained according to the pool manufacturer's instructions (Recommended Chlorine level: 2-4 ppm)

Note: Failure to maintain the pool according to the recommended operating conditions could prevent the robotic cleaner from functioning properly. Remove the cleaner from the water when performing a chemical shock treatment.

Components

The package typically includes:

• Robotic pool cleaner unit
• Power cable
• Power supply unit
• Cart (for storage and transport)
• Floating cable
• Assorted screws and accessories

Operation

Placement of the Power Supply

1. Place the power supply at least 3.6 meters / 11.8 feet from the pool and at least 3.6 meters / 11.8 feet above the surface. CAUTION: The power supply is not water-resistant; it must not be exposed to water or direct sunlight.
2. Release the floating cable from the plastic ties used for transport by pressing the plastic snap.

Before Placing the Cleaner Unit in the Water

• Ensure no people are in the pool.
• Make sure the filters are clean.
• Verify that the pool conditions meet the recommended operating conditions.

Placing the Cleaner in the Water

1. Unroll the floating cable. It is recommended to extend a length of cable equal to the pool diagonal size plus an additional two meters. Smooth out any coils or twists in the cable.
2. Place the cleaner unit in the pool.
3. Let it sink to the bottom of the pool. Do not start operation before the robotic cleaner has settled on the pool floor.
4. Connect the floating cable to the socket located on the power and control unit.

CAUTION: Operating the cleaner out of water causes immediate severe damage and results in loss of warranty.

Starting the Robotic Cleaner

Connect the power supply to the wall socket. The on/off button will be lit, and the robotic cleaner will start its cleaning program. If the power and control unit is already connected to the AC socket, the on/off button flashes to indicate standby mode. Press the Operation button to start the cleaning program.

Note: If the Full Filter Indicator light is on (optional in some models), the filters must be cleaned before replacing the unit in the pool.

Cleaning Cycle

During the cleaning cycle, the cleaner moves across the pool floor picking up dirt and debris, changes direction automatically, and climbs the pool walls at intervals according to its internal program. Note: The robotic cleaner might occasionally stop moving for a few seconds; this is part of normal operation.

Stopping Robotic Cleaner Operation

The robotic cleaner moves automatically to 'standby' after each cleaning cycle, and the on/off button starts flashing. To stop the cleaner operation during a cleaning cycle, press the operation button once. The on/off button will flash, indicating standby mode.

Pulling Cleaner Unit Out of the Water

1. Unplug the floating cable from the power supply.
2. Pull the floating cable until the unit is close enough to reach the handle.
3. Using the handle, lift the cleaner out of the pool.

CAUTION: Do not use the floating cable to lift the cleaner unit out of the water.

Maintenance and Storage

Cleaning the Filters

The filters must be cleaned after each cleaning cycle.

1. Release the filter and pull it out of the cleaner unit.
2. Open the filter case.
3. Spray water on the outer sides of the filter and then spray water towards the inner side of the filter to clean all dirt and debris.
4. Reinsert the filter back into its location until a click is heard to secure the filter in place.

Storing the Robotic Cleaner

Follow these instructions to store the robotic cleaner when not in use:

1. Disconnect the power cord from the wall outlet.
2. Disconnect the floating cable from the power supply.
3. Spread out the floating cable, and roll it.
4. Wash the cleaner unit's interior space with fresh water and let it dry.
5. Roll the floating cable and place it on the cleaner unit. Caution: Do not roll the floating cable on the handle of the cleaner unit.
6. Store the robotic cleaner components in a dry, closed location.
7. Verify that the supply is not exposed to water.

Checking Water Outlet Propeller

It is recommended to periodically clean debris and hair from the propeller of the water outlet:

1. Remove the filters.
2. Remove the screws that hold the water outlet cover.
3. Remove the water outlet cover.
4. Clean any hairs, dirt, or debris.
5. Return the cover and fasten it with the screws.
6. Reinsert the filters.

Troubleshooting

CLEANER DOES NOT TURN ON

• No electricity in the wall socket: Disconnect cleaner from the power and control unit. Disconnect power supply from the wall socket, wait 30 seconds and reconnect. Turn power on. If not activated, connect the unit to a different wall socket.
• Obstacle in the drive system: Turn the cleaner unit carefully to view the underside. Check that the scrubbing brush is not bent/broken. Clean and remove obstacles and debris if necessary.
• Propeller is seized due to hair accumulation: Check if the propeller is broken or needs cleaning (see "Checking Water Outlet Propeller").

CLEANER MOVES BUT DOES NOT PUMP WATER

• Filters are dirty: Remove the filters. Run the robotic cleaner in the pool without the filters. If working properly, clean the filters well or replace them.
• Propeller is broken or seized: Check if the propeller is broken or needs cleaning (see "Checking Water Outlet Propeller").

CLEANER PUMPS WATER BUT DOES NOT MOVE

• Obstacle in the drive system: Turn the cleaner unit carefully to view the underside. Check that the scrubbing brush is not bent/broken. Clean and remove obstacles and debris if necessary.

CLEANER STARTS AND SHUTS OFF AFTER A SHORT TIME

• Filters are dirty: Remove the filters. Run the robotic cleaner without the filters. If working properly, clean the filters well or replace them.
• Propeller is broken or seized: Check if the propeller is broken or needs cleaning (see "Checking Water Outlet Propeller").
• Obstacle in the drive system: Turn the cleaner unit carefully to view the underside. Check that the scrubbing brush is not bent/broken. Clean and remove obstacles and debris if necessary.

CLEANER DOES NOT PICK UP DIRT

• Filters are dirty or have holes: Clean as needed and verify that there are no holes in the filters.
• Propeller is broken or seized: Check if the propeller is broken or needs cleaning (see "Checking Water Outlet Propeller").
• Suction inlet not close enough to the pool floor: Move the suction inlet OUT (refer to "Adjusting Suction Height").

CLEANER UNIT DOES NOT COVER THE ENTIRE POOL

• Clean the filters.
• Verify that there is enough length of the floating cable in the water to reach the far end of the pool.
• Make sure that the floating cable is properly spread out and is not tangled.
• Propeller is broken or seized: Check if the propeller is broken or needs cleaning (see "Checking Water Outlet Propeller").

THE CLEANER DOES NOT CLIMB WALLS

• Verify that your robotic cleaner is not a floor-only model.
• Verify that Program 1 (floor cleaning only) is not selected on the power supply unit (refer to "Robotic Cleaner Programming" in the Bluetooth manual).
• Make sure to clean the filters.
• Ensure the propeller isn't broken or tangled with debris/hair.

Warranty

2 YEARS WARRANTY POLICY

In application of the terms of Legislative Royal Decree 1/2007 of 16 November, BWT offers a two-year product warranty to consumers from the date of delivery by the vendor, subject to the terms and conditions described herein and without prejudice to legal provisions. This warranty is valid in all EU Member States, subject to legal limitations in each country.

The legal warranty covers all components, elements, and accessories, including power supplies, pumps, motors, electric wires, brushes, belts, handles, wheels, bags, and remote controls.

Warranty Conditions:

Products may be covered under warranty if the problem is reported within two months of becoming aware of it. To claim warranty, contact the Authorized Technical Assistance Service or the vendor from whom the product was purchased.

BWT recommends that maintenance and repairs be performed by an Authorized Technical Assistance Service. If products are assembled, disassembled, handled, or repaired by unauthorized personnel, the warranties will NOT apply. DIY repairs as detailed in the manual are not excluded.

All repairs covered under warranty must be performed by a BWT-authorized Technical Assistance Service.

Exclusions:

The warranty will NOT apply if the defect or malfunction is due to:

• Unauthorized modifications
• Misuse, abuse, or negligence
• Force majeure or fortuitous events
• Salt water levels higher than 5,000 ppm (0.5%)
• Failure to perform preventive maintenance as indicated in the manual
• Use of the product in anything other than private, residential pools

BWT will not be liable for any damages to pools, including plaster or vinyl liners, resulting from the use or operation of the BWT pool cleaner.

Important Warnings

• Do not stay in the pool during operation and remove all items from the pool before operating the robotic pool cleaner.
• Do not leave the robot inside the pool when unused.
• The power supply must be connected through a Ground Fault Current Interrupter (GFCI USA) or a Residual Current Device (RCD Europe) not exceeding 30 mA.
• Connection to the power must meet local and national wiring rules.
• All parts must be replaced with original parts supplied by Aquatron Robotic Technology.
• Keep out of children's reach.