Enhance Your Communication Productivity
Mitel OneBox Unified Messaging is a powerful suite of Unified Communications (UC) applications designed to transform your Mitel communications system into a significant productivity tool. It empowers users to communicate more efficiently, respond more quickly, and ultimately increase overall productivity.
Key Features and Benefits
- Interoperability: Seamlessly integrates with both IP and traditional TDM communications systems, leveraging existing telephony, email, and data infrastructure for a cost-effective solution. Supports native SIP integration with Mitel MX-ONE and Mitel 700, multiple telephony protocols, and various email clients.
- Networking and Global User Administration: Addresses scalability and consolidation needs with sophisticated system networking and global user administration, allowing centralized management of subscriber and distribution lists across multiple servers.
- Unified Messaging Suite: Offers a comprehensive set of legacy call processing and messaging features, including multiple Telephone User Interfaces (TUI), Interactive Voice Response (IVR), Speech and DTMF Automated Attendant, and integrates voice, fax, and email into a single view. Access is available via web interface, telephone, email client, or mobile device.
- Personal Assistant: Provides essential assistance for efficient daily operations, offering features like presence and availability, find-me/follow-me, contact access, calendar management, call recording, and missed call notifications.
- Mobile Client: A dedicated application for Android and iPhone devices, enabling users to manage voice messages, check presence, and screen calls on the go.
- Fax Integration: Offers enhanced efficiency, flexibility, and security for faxing and electronic document delivery, integrating with solutions like RightFax for a true unified messaging experience.
- Notification Services: Includes OneBox Notify for easy recording and delivery of outgoing messages, such as appointment reminders or emergency notifications, with options for one-to-many broadcasts and personalized one-to-one notifications.
Technical Capabilities
Mitel OneBox supports a wide range of technical specifications, including extensive telephony integrations (over 400), federated presence with major email and collaboration platforms like Microsoft Exchange, Office 365, and Google Calendar, and robust administration tools. It is certified with VMware vSphere and offers flexible deployment options for single or multiple servers, supporting up to 40,000 users.
