Install Guide
WH32 VLink Wireless Hub
Document Details
Version: V1.0 (published 20240802)
Firmware: Firmware version can be verified on Verkada Command: command.verkada.com.
Product Models: This install guide pertains to model WH32.
Introduction
What's in the box
The following items are included:
- Top Cover (Attached to Hub)
- VLink Wireless Hub (WH32)
- Mount Plate (Attached to Hub)
- Wall Anchors (4 pcs)
- Wall Screws (4 pcs)
- T10 Security Torx Screwdriver
Description of box contents: The box contains the WH32 VLink Wireless Hub, its corresponding mount plate, four wall anchors, four wall screws, and a T10 security torx screwdriver.
What you'll need
- #2 Phillips driver (screwdriver or power drill)
- 7/32 inch (5.5mm) drill bit (if using wall anchors)
Placement
Place the product on a wall, etc.
Connect
For easy registration and setup, scan the QR code on the product. If you prefer to manually register your product, please proceed to: verkada.com/start.
Overview
Diagram of the WH32 VLink Wireless Hub: The device is a square unit with rounded corners. Key components are labeled: Status LED (top center), ON/OFF Switch (front left), RS-485 Input terminals (front right, labeled '+', 'A', 'B'), T10 Security Screw (front bottom center), and RS-485 Output terminals (front right, labeled '+', 'A', 'B'). A QR code for device registration is also visible on the front.
LED Behaviors
- Solid Orange: The Hub is on and booting up.
- Flashing Orange: The Hub is updating firmware.
- Solid Blue: The Hub is running and online.
- Flashing Blue: The Hub is running and offline.
The Status LED is visible through the Top Cover.
Mount Plate Overview
Diagram of the Mount Plate: The mount plate is a white plastic piece with various holes and slots for mounting. Labels A, B, C, D, and E indicate compatibility with different junction box types:
- A: Wall/Ceiling/Square Junction Box (4 inches / 101.6 mm)
- B: Single Gang Junction Box
- C: Double Gang Junction Box
- D: Round Junction Box (4 inches / 101.6 mm) and (3½ inches / 88.9 mm)
- E: European Junction Box
Technical Specifications
| Specification | Details |
|---|---|
| Power Consumption | 0.16W standby, 1.5W maximum. (16mA – 150mA current draw @ 10VDC input) |
| Input Voltage | 10-36 VDC Input |
| Output Voltage | 36V +/- 3%, 700mA max. (Only available with VDC input present) |
| Battery Life | 24-hour battery backup (1200mAh rechargeable Ni-MH battery) |
| RF connectivity | 863-928 MHz with a maximum Tx power of 20 dBm |
| I/O ports | Two RS485, work independently |
| LEDs | Status LEDs: RGB + Orange |
| Operating Temp. & Humidity | 0°C-50°C / 32°F-122°F, 0-90% RH non-condensing |
| Dimension | 5.53 (in) x 5.53 (in) x 1.34 (in) |
| Compliance | FCC, CE, AUS, NZ |
Installation
Preparation
- Remove top cover.
- Remove mount plate.
Mounting
Follow these steps to mount the WH32 VLink Wireless Hub:
- Fasten the Mount Plate using the necessary mounting screw holes. If planning to route cables via the wall, cut a hole into the wall.
- Route the necessary cabling through the holes in the wall and Mount Plate. Strip the necessary wires.
- Pull the cables through the opening in the middle of the device.
- Align the device on top of the Mount Plate and slide down to secure.
- Using the T10 security torx driver, fasten down the security screw in the middle of the device.
- Connect the cable ends to the terminal blocks. Push the excess cable back into the wall.
- Once the terminal block connections are made, turn the switch to the ON position.
- Toe in the Top Cover by hooking it over the device.
- Fasten the security screw on the bottom of the device to secure the cover.
- Remove any small plastic doors on the cover as needed for cable access.
Installation Process Overview: The installation involves mounting the provided plate to a wall, routing power and data cables through the wall and plate, connecting these cables to the terminal blocks on the WH32 VLink Wireless Hub, securing the hub to the mount plate, and finally closing and securing the device's cover.
Appendix
Compliance
FCC Compliance
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
IMPORTANT NOTE: FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
IC Statement
This device complies with ISED's licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
IC Radiation Exposure Statement: This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
French Compliance Statements (Translated): This device complies with ISED's licence-exempt CNR. Operation is authorized under two conditions: (1) the device must not cause harmful interference, and (2) the device must accept any interference received, including interference that may cause undesired operation. IC Radiation Exposure Statement: This equipment complies with IC RSS-102 radiation exposure limits for an uncontrolled environment. This equipment must be installed and used with a minimum distance of 20 cm between the radiator and your body.
Document Assets
Cable Specifications:
| Signal | AWG | Conductor | Shielded | Max Length |
|---|---|---|---|---|
| Power (22 Gauge) | 22 | Yes | Yes | 600 ft |
| Power (18 Gauge) | 18 | Yes | Yes | 1500 ft |
Wiring Diagram: The diagram shows terminal connections for N (Neutral), PE (Ground), and L (Line/Hot). Typically, N is a white wire, PE is a green/yellow wire, and L is a black wire.
Mounting Hardware: M4 x 25mm PH2 wall screws (4 pcs) are required.
Support
Thank you for purchasing this Verkada product. If you are experiencing issues or need assistance, please contact the 24/7 Verkada Technical Support Team.
Sincerely,
The Verkada Team
