EWheels EW-26 Owner's Manual

Feature Guide

The EW-26 features a large cargo box, rear view mirrors, a front headlight, charger port, front drum brake, and large aluminum wheels.

Technical Specifications

Turning On Your Scooter

To turn on your scooter for the first time, locate the circuit breaker switch underneath the seat. Insert the key into the ignition, turn it counterclockwise (left) without pushing it in. You will hear the seat latch release, allowing you to lift the back of the seat to access the circuit breaker.

Note: If the seat latch is difficult to release, ensure the key is not being pushed inwards while turning.

Operation of Scooter

Battery Power Indicator Lights

The battery power indicator bars illuminate when the scooter is turned on, showing the current charge level.

Emergency Brake Tab

The emergency brake is located on the left side of the tiller. Activate it by pushing the pin upwards while squeezing the left brake handle. The bar will move upwards when the handle is halfway squeezed. Squeeze the left brake handle again to deactivate.

Tiller Controls

The tiller features various controls:

• High/Low Headlight Button: Controls the headlight brightness.
• Turn Signal Switch: Activates turn signals.
• Lights Switch: Controls the lights.
• Horn Button #1 & #2: Activates the horn.
• Speed Selector Switch: Adjusts the scooter's speed.
• Forward/Reverse Button: Selects the direction of travel.

Charging Instructions

The smart charger will automatically shut off high current mode when the scooter is fully charged. A red light on the charger indicates charging is in progress, while a green light signifies a full charge. Unplug the charger within two hours of a full charge to prevent overcharging.

Charging time can vary up to 8 hours, depending on battery level. If the red light remains on for over 8 hours, unplug the charger. Do not exceed 8 hours of charging time.

Batteries and Battery Maintenance

Use only recommended batteries. Do not use lithium-ion batteries. Batteries can be charged as needed. Avoid leaving the scooter on the charger for extended periods to prevent potential damage.

Recommended Battery Specification: (4) 12 volt, 20 AH, Deep Cycle, Maintenance Free, Sealed Lead Acid.

Battery Maintenance Notes:

• Do not use automotive starter batteries.
• Battery lifespan depends on care.
• Always charge batteries in a well-ventilated area.
• The charger is for indoor use only.
• Replace all batteries simultaneously if they become weak.
• Recharge the scooter at least monthly when not in use to prevent battery deterioration.

Ramps and Curbs

1. Ensure ramp surfaces are roughened to prevent slipping. Never drive across or sharply turn on a slope.
2. When ascending curbs, ensure the curb height does not exceed 4 inches.
3. Always approach ramps and curbs head-on.
4. Avoid stopping on small objects or obstructions.

General Operation

• Always keep feet on the floorboard while riding.
• Do not exceed the 400 LBS weight capacity.
• Do not attempt to lift or move the scooter using removable parts, as this may cause injury or damage.
• Do not operate the scooter beyond its stated limitations.
• Do not connect unauthorized electrical or mechanical devices to the scooter, as this may void the warranty and cause injury.
• Always comply with local laws and regulations.

Use While Under the Influence of Medication or Alcohol

1. Consult your physician regarding any medications that may affect your ability to operate the scooter safely.
2. Do not operate the scooter while under the influence of alcohol, as it can impair coordination, reaction time, and judgment.

Safety Requirements

Driving Surface: The EW-26 performs best on clean, level, dry surfaces like concrete or asphalt. Exercise caution on other surfaces like grass or gravel. Avoid driving in loose gravel, covered soil, or sandstone. Do not drive in unknown road conditions.

Obstacles: The scooter can navigate small obstacles, but minimize speed and drive slowly over them. Avoid driving over abrupt, vertical curbs; only drive over gradual, smooth curbs, approaching them perpendicularly. Do not drive over curbs exceeding 4 inches in height.

Operation Restrictions:

• Always turn the scooter off before mounting or dismounting.
• Do not operate the scooter under the influence of drugs or alcohol.
• Do not park on steep slopes.
• Modifying the scooter's initial settings is forbidden.
• Use caution near busy streets, markets, or shopping centers. Do not operate in unsafe areas.
• Consult local authorities regarding scooter traffic rules.
• Hold the handlebar with both hands and keep feet on the floorboard while driving.
• Never sit on the scooter in a moving vehicle.
• Be careful when passing over uneven slopes or ground.
• Never use an escalator with the scooter.
• Do not operate on frozen, slippery, or salty roads.
• Never let batteries freeze or charge them while frozen.
• Avoid letting batteries completely discharge. If low, do not leave them for extended periods to prevent damage.
• Always use required safety equipment.
• Do not modify or change the electrical system or frame, as this voids the warranty.

Warranty Information

Models Included:

EW-01, EW-02, EW-07, EW-08, EW-10, EW-11, EW-19, EW-20, EW-21, EW-26, EW-29, EW-32, EW-36, EW-37, EW-38, EW-42, EW-44, EW-46, EW-52, EW-54, EW-66, EW-72, EW-74, EW-77, EW-88, EW-REMO.

Three Year Limited Warranty:

Covers structural frame components, seat post, and frame for three years from the date of purchase.

One Year Limited Warranty:

Covers any part or electronic component found defective in material or workmanship within one year from the date of purchase, subject to Ewheels' discretion.

Two Month Warranty:

Covers batteries for two months from the date of purchase. Subject to a stringent wear and tear clause. Manufacturing defects are covered within the first two months; gradual performance deterioration is considered normal wear and tear.

One Month Warranty:

Covers the scooter's charger for one month from the date of purchase.

Warranty Exceptions and Exclusions:

• Service and Labor Costs: Not included unless previously authorized. Purchaser is responsible for delivery to the authorized repair facility. Proof of purchase is required for warranty service. Contact Ewheels for assistance.
• Consumable Items: Items like tires, tubes, lights, chains, upholstery, seating, brakes, brake pads, cables, fuses, buttons, shrouds, and covers may require replacement due to normal wear and tear.
• Damage, Accidental Damage and Misuse: Warranty does not cover damage caused by battery fluid spillage, leakage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or modifications.
• Second Hand Owners and Reselling: Warranty is exclusively offered to the original purchaser.

How to Make a Warranty Claim:

Contact Ewheels service department at 888-571-2845 or email Service@ewheelsdealers.com. Provide satisfactory proof of purchase and a photo or video of the damaged part.

Returning Faulty Parts:

Do not return faulty parts without prior consent. A return authorization request is required. All transportation and shipping costs for repairs or replacements are the responsibility of the original purchaser.

Shipping Damage and Shipping Policies:

Shipping Damage: Report shipping damage immediately. If the packaging is extremely damaged and the bike is beyond repair, refuse the shipment and contact Ewheels.

Shipping – Domestic: Applicable part costs are covered under warranty. Warranty items shipped via FedEx Ground. Shipping fees are the purchaser's responsibility.

Shipping – International: Parts provided under warranty at no charge, but shipping to offshore and/or international locations is the purchaser's responsibility. International and offshore end-users must contact Ewheels directly.

Implied warranties, including merchantability and fitness for a particular purpose, are limited to one year from the date of purchase. All implied warranties are excluded. Liabilities for consequential damages are excluded.

Intended Use

The EWheels EW-26 is a recreational scooter intended for improving mobility. It is not a medical device and does not provide medical benefits or treatment.

Quick-Start Warnings

• Do not disassemble the scooter yourself.
• Avoid touching hot parts during or after operation.
• Do not touch any chemicals in the scooter.
• Keep body parts away from moving components.
• Do not operate with loose or dangling clothing that could get caught in moving parts.
• Use only eWheels-approved batteries.
• Do not allow children to play on or use the scooter unsupervised.
• Single-person scooters are for one person only.
• Do not operate under the influence of alcohol, drugs, or impairing medications.
• Do not operate while using a mobile phone or other mobile device.
• Do not operate if the scooter is not functioning properly.
• Do not exceed the scooter's limitations.

Size and Weight Limits

The scooter is designed for specific size and weight limits. Periodically check your weight against the scooter's limits. Exceeding weight limits can cause hazardous situations, including increased braking distances, decreased responsiveness, and tip-overs. Modifications that alter the center of gravity can also cause damage and hazardous situations. EWheels is not responsible for damage or injury due to exceeding weight limits or modifications. Do not adjust the seat while the scooter is in motion.

General Operation – Safety Belt

If equipped, always use the safety belt when seated. Do not operate without it. Have the belt replaced by an authorized technician if frayed, cut, or damaged.

General Operation – Mirrors

Orient mirrors while stationary to ensure visibility and minimize blind spots. Never adjust mirrors while operating.

General Operation – Lights and Signals

Use headlights and turn signals to increase visibility to other vehicles and pedestrians, especially at night.

General Operation – Driving Outdoors

The scooter is designed for clean, even, dry surfaces. Avoid outdoor storage as water can damage components. Seek shelter in inclement weather.

Always ensure the power is off before mounting or dismounting. Never mount or dismount a moving scooter. Do not switch off power while the scooter is moving. Ensure the speed selector is set correctly and the forward/reverse direction is selected before driving.

General Operation – Public Roads

Unless permitted by state law, do not drive on public roads. Use adjacent sidewalks. Be aware of your smaller size and slower speed relative to motor vehicles. Adhere to all state and local traffic rules. Gain initial experience in a controlled environment away from public roads.

General Operation – Alternate Surfaces

Do not drive on stairs or escalators. Use elevators when available, inspecting them for safe ingress and egress.

General Operation – Curbs

The scooter cannot drive over abrupt, vertical curbs. Do not attempt, as it may cause damage and injury. Gradual, smooth curbs can be navigated by approaching perpendicularly and maintaining consistent speed. Avoid oblique angles. Avoid stopping on small objects, curbs, or obstructions.

General Operation – Incline Control

The scooter handles inclines and declines. Use caution on inclines that make operation difficult. Move off the incline if the scooter struggles to climb. For declines, apply brakes if the scooter moves too quickly and move off the decline. Use ramps with roughened surfaces. Never drive transversely or turn sharply on an incline. Never drive in reverse down an incline. EWheels does not guarantee safety on inclines/declines greater than 10 degrees.

General Operation – Cornering

Reduce speed when making sharp turns to prevent tipping. Maneuver at a speed appropriate for the scooter, conditions, and rider.

General Operation – Influences

Do not operate the scooter while under the influence of alcohol, drugs, or medications that impair judgment, coordination, or reaction time.

General Operation – Ingress and Egress

Exercise care when mounting and dismounting. Ensure the scooter is braked on level ground with the switch off. Use sturdy furniture or assistive devices for support. Use upper body strength to assist leg movement. Move slowly and pause if unsteady.

Regular Maintenance

• Check for normal operation, loose parts, and defects before each use. Repair any issues before operating.
• Keep the scooter clean and dry. Use a damp sponge or cloth; do not use high-pressure sprayers or immerse components in water.
• Check tires for wear or damage before operating.
• Maintain recommended tire pressure. Check tires regularly for wear, cracks, or nails. Failure to maintain proper tire pressure can lead to premature wear and potential injury.

Use Within a Motor Vehicle

Do not sit or operate the scooter in a motor vehicle. Stow or rack the scooter according to vehicle guidelines. Never sit in the scooter while it is in a moving vehicle.

Batteries

• Do not use automotive batteries.
• Charge batteries in a well-ventilated area.
• Periodically charge batteries, at least monthly, when the scooter is not in regular use.
• Ensure the switch is off during charging.
• Plug the power plug firmly into the battery during charging. Do not use extension cords.
• Do not use cracked, leaking, or damaged batteries.
• Keep tools and metal elements away from battery terminals.
• Remove batteries when transporting the scooter.

Modifications to the Scooter

Do not disassemble or modify the scooter or its components. EWheels is not responsible for damage or injury resulting from unauthorized modifications or the use of unapproved aftermarket products.