Dogtra 280X Owner's Manual

IMPORTANT SAFETY AND PRODUCT INFORMATION

WARNING

Read all safety and product information below before using Dogtra products. Failure to follow these safety instructions could result in injury to you, your dog, and/or damage to Dogtra products or other property.

PRODUCT SAFETY

Training Methods

Dogtra products can be used with a variety of training methods. However, each dog may respond differently to training methods and Dogtra products. Observe your dog closely when determining the correct training method to use with Dogtra products.

Aggressive Dogs

Do not use Dogtra products on aggressive dogs. Such dogs may react adversely and cause injury to people or other dogs. When dealing with an aggressive dog, seek the help of a dog training professional or veterinarian.

Children and the disabled

Dogtra products are not toys. Adult supervision and extreme caution are required when Dogtra products are used by or near children.

PRODUCT DAMAGE

Electrical Product

Dogtra products include electrical components and batteries. Do not use or store the product near heat or flammable substances. Such use or storage may damage the product or cause fire, explosion, personal injury, or property damage.

Medical Device Interference

Dogtra products contain electrical and magnetic components that emit low levels of electromagnetic radiation and radio frequencies. These electromagnetic waves or radio frequencies may interfere with pacemakers, defibrillators, or other medical devices. Consult your physician or medical device manufacturer before using any medical device with Dogtra products. If you think Dogtra products may interfere with your pacemaker, defibrillator, or other medical device, stop using Dogtra products.

Inadvertent Activation

The digital microprocessor offers thousands of unique codes to eliminate frequency match-up with other Dogtra e-collars. The Constant button will automatically shut down after being held down for 12 seconds or more as a safety feature.

Charging

Only charge Dogtra products with Dogtra Branded batteries and device chargers. Do not charge the product by any other means or at temperatures below 0°C (32°F) or above 45°C (113°F).

Unauthorized use

Dogtra products should only be used in a humane manner to train and educate dogs. Dogtra products are not intended for use in any other way and are not intended for use on other animals or humans.

Battery removal and disposal

Dogtra products include batteries. Be careful when removing or installing the battery as your fingers may be caught. Dispose of batteries according to local regulations. Do not disassemble, crush, heat or modify the battery. Fire, injury or property damage may result.

AT A GLANCE

The Dogtra 280X offers a 1/2-mile range and is expandable to a 3-dog system. It features IPX9K waterproof certification for both the transmitter and receiver, 100-level stimulation with a Rheostat Dial and LCD screen for precise control, and a Safety Stimulation Level Lock. It includes Constant stimulation with a customizable Boost button, Nick/Constant stimulation, XPP (Extreme Performance Pager) Vibration, Audible Tone, and a Beacon & Locate LED Light. The system uses medium output receivers and features 2-hour rapid charge batteries for both transmitter and receiver, with USB C-TYPE Charging.

Optional Accessories

• Auto Charger: Input 12V - 24V, Output 5V 1000mA.
• European Charger: Designed for 220V AC electrical outlets.

For accessories, visit www.dogtra.com or call customer service at (888) 811-9111.

MAIN FEATURES

• 1/2-mile range
• Expandable to a 3-dog system
• IPX9K waterproof certified transmitter and receiver
• 100-level stimulation with Rheostat Dial and LCD screen for precise control
• Safety Stimulation Level Lock
• Constant stimulation with customizable Boost button for instant level increase
• LCD screen display for stimulation level and battery life
• Nick/Constant stimulation
• XPP (Extreme Performance Pager) Vibration
• Audible Tone
• Beacon & Locate LED Light
• Medium output receiver
• 2-hour rapid charge batteries for transmitter and receiver
• USB C-TYPE Charging

OVERVIEW

The Dogtra 280X system includes a transmitter, receiver, collar strap, USB-C battery charger, owner's manual, belt clip, test light, splitter cable, non-stimulation contacts, and lanyard.

Transmitter Overview

• 1/2 Mile Range
• 100 Level Rheostat Dial
• Safety Stimulation Level Lock
• Receiver Selector Toggle (Up to 3-Dogs)
• Boosted Constant Button
• Vibration Button
• 1" LCD Display showing Stimulation Mode, Displayed Stimulation Level, and Battery Status
• Nick or Constant (Programmable) Button
• Tone Button
• Locate Light Button
• IPX9K Certified Waterproof
• On/Off Button
• USB-C Charging Port

Receiver Overview

• Removable Contact Points
• On/Off Button
• USB-C Charging Port
• 1000 Lux LED Light
• XPP (Extreme Performance Pager) Vibration
• IPX9K Certified Waterproof
• Medium Output

UNDERSTANDING YOUR TRAINING SYSTEM

1. TURNING THE PRODUCT ON/OFF

• Transmitter: Press and hold the power button on the bottom right for 2 seconds to turn on or off. A brief press turns on the backlight.
• Receiver: Press and hold the power button located between the contacts for 2 seconds to turn on or off. The LED indicator will turn solid green with a tone when powering on, and red with a tone when powering off.

2. DEFAULT BUTTON SETTINGS

• Front Button (Nick or Constant): This button can be set to Nick or Constant stimulation. The selected mode is indicated at the top of the display. (Factory set to Nick mode).

PROGRAMMING BETWEEN NICK AND CONSTANT

1. Set the stimulation level to "0".
2. Hold both the main front button and the side power button together for 5 seconds to program Nick or Constant mode. The selected mode will be displayed on the top of the LCD screen.

3. SIDE BUTTONS

• Boosted Constant: Apply Constant boost stimulation for up to 12 seconds at a pre-selected boost level. The stimulation level can be quickly increased without manual adjustment. Users can customize their desired jump level by pressing Boosted Constant. The output is Base Displayed Level + Incremental Amount = Boosted Constant Output. For example, if "5" is selected as the Incremental Amount, a Boosted Constant output of 6 will apply when the base level is 1.

Setting up Boost Feature

1. Set the stimulation level to zero.
2. Hold the Boosted Constant button for 5 seconds until the LED light blinks, then release it.
3. Turn the Rheostat Dial to select the incremental Boost amount as shown on the LCD screen. (Set the Boost level to 0 to use Constant stimulation without Boost.)
4. Tap the Boosted Constant button to save the setting. The saved setting remains even if the unit is turned off. Repeat steps to reset.

Non-Stimulation Features

• XPP (Extreme Performance Pager) Vibration: Provides vibration for up to 12 seconds when held.
• Tone: Provides an audible tone for up to 12 seconds when held.
• LED Locate Light: Uses a 1000 lux LED Light on the receiver to locate your dog in the dark. Tap the Locate Light button once for continuous blinking every 4 seconds. Tap again to disable. Press and hold to manually enable continuous blinking for up to 12 seconds.

4. SAFETY LEVEL LOCK

To prevent unintentional changes to the stimulation level, press and hold the top of the Rheostat dial for over 2 seconds to lock it. A lock icon will appear on the LCD screen. To unlock, press and hold the top of the dial again for over 2 seconds until the lock icon disappears.

5. EXPANDABLE 3-DOG SYSTEM

If an additional receiver is purchased, the front toggle switch can be used to select the dog to stimulate. The selected dog is indicated on the LCD screen.

6. HOW TO ADD AN ADDITIONAL RECEIVER DEVICE

1. Turn on the transmitter and set the stimulation level to "0". Use the toggle to select the desired dog (1, 2, or 3).
2. Ensure the receiver is off. Initiate pairing mode by pressing and holding the power button for 5 seconds until the LED starts blinking, then release.
3. Simultaneously press the front transmitter button and the side Boost button until the screen reads "CD****", then release. Confirm successful pairing by pressing the Pager vibration button. Repeat the pairing process if the pager vibration test is unsuccessful, as the pairing may have timed out or failed.

7. X-SHIELD INSTALLATION

Additional X-SERIES case covers, X-Shields, are sold separately.

1. Use the included tool to loosen the four screws.
2. Place the new X-SHIELD on top of the unit, aligning the screw holes.
3. Remove the front case.
4. Use a tool to tighten the screws into the four holes.

8. HANDSFREE/PLUS SQUARES PAIRING

• Select the Dog number to pair with the HANDSFREE SQUARE.

HANDSFREE SQUARE PAIRING: NICK OR CONSTANT

1. Turn the Remote On and set the stimulation level to 0.
2. Select Nick or Constant by pressing and holding the POWER + CENTER (N/C) button for 5 seconds.
3. Once the desired function appears on the screen, turn off the remote transmitter.
4. Press and hold the POWER + CENTER button until the rapid light blinks.
5. Press and hold the HANDSFREE SQUARE to code the desired function.

HANDSFREE SQUARE Pairing: All other Functions

1. Begin with the remote transmitter turned off.
2. Press and hold the ON/OFF button + your desired function until you see the rapid light blink.
3. Press and hold the HANDSFREE SQUARE to code the desired function.
4. Set desired BOOST level.
5. Hold down the on/off button and the Boosted constant button.
6. Hold down the on/off button and the Pager button.
7. Hold down the on/off button and the Tone button.

• Range: The HANDSFREE SQUARE must be within 33 feet of the transmitter to function.
• Battery Life: The LED on the HANDSFREE SQUARE blinks when the button is pressed. Replace the battery when the LED no longer blinks.
• Caution: Only 14 HANDSFREE SQUARES can be paired. Pairing a 15th will reset the initial 14, requiring re-pairing.

HOW TO USE THE RECEIVER

1. RECEIVER FITTING

• Improper Fit: A loose fit can cause the receiver to move, leading to skin irritation from contact points rubbing. Inconsistent contact can also result in inconsistent corrections.
• Proper Fit: The receiver should fit snugly, with the contact points pressing firmly against the dog's skin. Two fingers should fit between the collar strap and the dog's neck. The best location is on either side of the dog's windpipe.

Attention: Leaving the receiver in the same spot for extended periods can cause skin irritation. Reposition the receiver every few hours and remove it after 8 hours of use. Check for skin irritation each time.

2. HOW TO INSERT THE STRAP

1. Insert the strap through the receiver, following the direction of the arrow on the receiver.
2. Ensure the strap passes through the middle groove of the receiver.
3. Attach the receiver to the strap by threading the strap through the opposite hole.

3. OBTAINING MAXIMUM DISTANCE

The operating range of the 280X is 1/2 mile. Range can vary based on transmitter usage. For maximum range, hold the transmitter away from your body and avoid touching the antenna. Ensure the device is properly charged to maximize signal strength.

The range is reduced when the transmitter's antenna is covered or in contact with your body. For optimal range:

• Carry the handheld transmitter with the antenna facing away from you.
• Do not place the handheld transmitter with the antenna touching your body or facing downwards.

4. FINDING THE RIGHT STIMULATION LEVEL

The 280X features a rheostat dial on the transmitter. Always start at the lowest level and gradually increase. The correct level is found when the dog shows a mild response. Adjust intensity as the dog's demeanor changes, especially during excitement or distraction.

5. NON-STIMULATION CONTACTS

1. Remove the standard contact points.
2. Insert the non-stimulation contacts into each place.
3. Press the non-stimulation contacts to secure them.

6. LED INDICATOR

• The LED indicator flashes every 4 seconds when the receiver is on and ready. It blinks on both transmitter and receiver when transmitter buttons are pressed.
• LED Color Indicator:
• Green = Full charge
• Amber = Medium charge
• Red = Needs charge. Using the unit when the LED is red may cause it to shut down automatically.

Receiver Indicator Light

When the Constant button is pressed, the receiver indicator light glows steadily (green, amber, or red based on battery life) for up to 12 seconds. When the Nick button is pressed, the light flashes briefly.

7. CARE FOR LCD TRANSMITTERS IN COLD TEMPERATURE

In cold temperatures (below 10°F), the transmitter's LCD may appear dim or unresponsive. Wait for the display to become visible before selecting a training level. The transmitter functions correctly even if the LCD screen is dark or unresponsive. In very cold weather, the LCD screen may take time to respond, potentially causing the intensity level to appear stuck. Turning the rheostat dial will still change the actual receiver intensity, even if the screen display is delayed.

8. BATTERY CHARGE

The Dogtra 280X uses a lithium polymer battery. Recharge if the light is red, the device does not turn on, or it shuts off unexpectedly. Use only Dogtra-approved batteries, chargers, and accessories.

• The device is partially charged upon leaving the factory. Charge for 2 hours before first use.
• Unplug the charger when not in use. Charge fully once every 3 months if stored unused.

Charging Instructions:

1. Open the rubber plug on the battery charging port and connect the charging cable.
2. Connect the charger to a 120V wall outlet or a cigarette lighter designed for lithium polymer batteries (or a 220V European charger). All lights will glow red, and the device will automatically turn off during charging. The device must be turned on again after charging and unplugging before use.
3. The battery fully charges within 2 hours. The light stays red while charging and turns green when fully charged.
4. After charging, secure the rubber plug over the battery charging socket.

Recharging is required when:

• The LED on the transmitter or receiver is red.
• The LED on the transmitter or receiver does not light up.
• A low-battery sound occurs when the transmitter or receiver is powered off.

Charger Information:

• Manufacturer: E-SUN
• Manufacturing Country: CHINA
• Model Name: MKC-0502500VT
• INPUT: 100-240V-50/60Hz 0.4A
• OUTPUT: 5V 2500mA

9. ATTACHING THE BELT CLIP

1. Align the belt clip with the groove on the back of the transmitter.
2. Use a screwdriver to firmly tighten the screw of the belt clip.

Caution: Firmly tighten both screws of the belt clip, but avoid overtightening.

10. USING THE TEST LIGHT

1. Turn on the receiver by pressing and holding the on/off button. The receiver's light will briefly turn on and then blink once every 4 seconds. If the light is red, the receiver needs charging.
2. Turn on the transmitter by pressing and holding the on/off button. The LED blinks every 4 seconds, and battery life is shown on the LCD screen. If the battery icon shows only 1 bar, it needs charging.
3. Place the test light onto the contact points.
4. Press the Nick button on the transmitter; the test light should illuminate briefly. The higher the intensity, the brighter the test light.
5. Observe the test light while pressing the Constant button. The light should remain on as long as the button is held. As a safety feature, stimulation stops if the Constant button is pressed for over 12 seconds.
6. Turn the rheostat dial clockwise and counterclockwise. The test light will be brighter at higher stimulus levels and dimmer at lower levels. (Note: The test light may not be visible if the intensity level is below ten.)

GENERAL TRAINING TIPS

Your dog should know basic obedience commands before starting training with the 280X. Training involves teaching commands, followed by repetition. Introduce distractions and different locations as the dog becomes proficient.

Obedience Training on the Leash

Ensure your dog understands commands like sit, stay, here, heel, and kennel before using the e-collar for reinforcement. Use a leash and collar for initial teaching, applying a tug for reinforcement. Use positive reinforcement and praise for compliance. Once commands are understood, the e-collar can be used for reinforcement.

Beginning E-Collar Training

With the dog on a leash and wearing the e-collar, continue obedience drills. Apply light stimulation (Nick or Constant) when a command is given, removing it as the dog complies. Through repetition, the dog learns to perform the command. The final step is the avoidance phase, where the dog learns to avoid stimulation by performing commands. The e-collar then serves as a reminder for non-compliance. Keep initial training sessions short and positive.

How Much Stimulation to Use

Always start with low stimulation levels and increase as needed based on the dog's disposition and the situation. Using the correct stimulation level ensures a more controllable environment and reduces stress for the dog, leading to better performance.

For more training information, visit www.dogtra.com.

MAINTENANCE

Basic Maintenance

• Ensure the rubber charging cap is securely in place during use.
• After each training session, inspect the unit for missing parts or casing damage. Damaged casing may void the waterproof guarantee.
• Rinse the receiver and clean out any dirt or debris.

Storage Maintenance

• Fully charge the unit before storing it for extended periods.
• While in storage, charge the unit once a month and before the first use.
• Store units at room temperature and avoid extreme climates.

TROUBLESHOOTING GUIDE

1. My dog is not reacting to the system.

• Ensure the receiver and transmitter are on.
• Verify the collar strap is tight enough for both contact points to touch the dog's skin.
• If your dog has a thick or long coat, the contact points may be too short. Trim the hair on the dog's neck so both contact points touch the skin.
• The intensity level may be too low. Gradually increase stimulation until the dog responds (e.g., neck movement, head shaking, looking over shoulder).

2. The LED indicator light comes on, but I do not feel any stimulation.

The battery may be low. Check the LED light for battery life.

3. The transmitter has no range or stimulation is less when the dog is farther away.

• Antennas may be damaged. Contact customer service at (888) 811-9111 or visit www.dogtra.com to order parts.
• The indicated range is for flat terrain. Heavy brush, trees, hills, or moisture can affect range. For best range, hold the transmitter vertically above your head or move to higher ground.
• Electrical conductors like cars, chain-link fences, metal structures, and radio towers can affect range. Operate away from these objects for best results.

4. My units are not holding a charge.

• Batteries may not be charged properly, or the charger, splitter, or charging port may be malfunctioning. Units can be sent in for inspection.
• The charging pin may be damaged. If the metal pin inside the charging port is wobbly, broken, or missing, the unit needs repair. Ensure the charging port is clean before charging; use a cotton swab and rubbing alcohol. If the dog was in saltwater, rinse the receiver and charging port with clean water.
• If issues persist, contact Dogtra customer service at info@dogtra.com or (888) 811-9111.

5. My dog has skin irritation.

This may be due to improper fit or prolonged use. Consult a veterinarian if skin irritation occurs. After the skin heals, continue use and check the dog's neck each time.

FCC/ISED WARNING STATEMENT

PART 15.19

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

PART 15.21

Any changes or modifications to this device not expressly approved by the manufacturer may void the user's authority to operate the equipment.

PART 15.105

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

FCC and IC RF Radiation Exposure Statement: This equipment complies with FCC and IC RF Radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.

DOGTRA PRODUCT WARRANTY

LIMITED WARRANTY

For Dogtra Products Purchased from Dogtra Authorized Dealers

One-Year Warranty

Dogtra warrants its products to be free of defects in materials and workmanship for one year from the date of purchase. The warranty covers repair (parts and labor) or replacement of defective products. Dogtra will determine whether to repair or replace a product.

Warranty Conditions

The warranty is not transferable and applies only if you are the original retail purchaser, bought the product from an authorized dealer, and provide proof of purchase.

Warranty Exclusions

The warranty does not cover damage caused by misuse, neglect, abuse, failure to follow instructions, accidents, natural forces, normal wear and tear, or unauthorized modifications or repairs. It also excludes products purchased from non-authorized dealers, outside the US/Canada, or damaged during shipment.

Sole Warranty

This warranty is the only warranty offered by Dogtra. Dogtra disclaims all other warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.

DISCLAIMER OF OTHER WARRANTIES

THE FOREGOING WARRANTY IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. DOGTRA DISCLAIMS ANY IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Remedies

Dogtra's liability is limited to the cost of repair or replacement. Dogtra is not liable for indirect, incidental, special, consequential, or similar damages. Legal rights may vary by state or jurisdiction.

Product Registration

Dogtra recommends product registration at www.dogtra.com/product-registration for easier warranty service and updates.

How to Obtain Warranty Service

Contact Dogtra Customer Service by phone or email for warranty evaluation. You are responsible for shipping costs to Dogtra for service. Dogtra covers return shipping within the USA. Contact information: 12322 Monarch Street, Garden Grove, CA 92841, (888) 811-9111, repair@dogtra.com. Hours: Mon - Fri, 8:00 AM to 4:30 PM (PST).