Naipo Massage Mat with Heat
User Manual
Model: MGYM-8610
Shenzhen Pinlong E-Commerce Co., Ltd.
Web: www.naipocare.com
E-mail: support@naipocare.com
Address: Huanan City Electronic Trading Building P07 Room 120, Longgang District, Shenzhen, China.
Introduction
Thank you for purchasing the Naipo Massage Mat with Heat. Please read this user manual carefully and keep it in a safe place for future reference. If you need any assistance, please contact our support team with your product model number and Amazon order number.
Included
- 1 x Massage mat
- 1 x Adapter
- 1 x Extension mat
- 1 x User manual
Product Specifications
Model | MGYM-8610 |
---|---|
Name | Naipo Massage Mat with Heat |
Voltage | 12V 2A |
Default timer | 20±1 minutes |
Functions | Four massage modes / Heating |
Cover materials | Grey mesh fabric + Black PU leather |
Product Diagram
The product diagram shows the massage mat with its components. A 'Controller' is depicted. The mat itself includes a 'Neck cushion (neck massaging area)' and a 'Back / Lumbar massaging area'. An 'Extension mat' is also shown as a separate component.
Important Safeguards
- Please store the product in a safe, dry, and airy place; If the product is not to be used for long, please cover it with dust-proof cloth to prevent the accumulation of dust on it.
- Please do not expose the product to direct sunlight or high temperature.
- Please avoid the product being damaged by sharp objects.
- Do not twist the power cable; Do not use the product if the power cable is damaged.
- Please disconnect the product from the power supply before cleaning; Do not clean with corrosive detergent.
Q & A
Problem | Cause | Solution |
---|---|---|
There exists abnormal smell. | The product will reach the customer directly after leaving the factory. A smell of plastic will remain after being packed for long. | Lay the product in an airy place without being packed for several days to eliminate the abnormal smell. |
There exist obvious creases on the product. | The product has been folded and packed for long, so there would exist obvious creases on the new product. | Unfold and lay the product for a period of time to decrease creases. |
The surface of the mesh fabric is not smooth after usage. | After usage, the surface of the mesh fabric is not smooth because of the remaining air inside the air bags. It takes time to release the air. | You can manually press the air bags to release the air. |
The product stops working automatically. | The product will shut off automatically after 20 minutes of consistent use. | Press the [restart button] to restart the product. |
Product Operation Guide
The massage mat features four automatic air pressure massage modes: Energize, Flow, Twist, and Stretch, along with a heating function. There are 3 optional intensity levels for each massage mode. Upon connecting to the power supply, the product enters standby mode.
Button Descriptions:
- Power Button: [power button] - Press to turn on the product (indicator lights up, all buttons operational). The Energize mode (medium intensity) is default with a 20-minute timer. Press again to stop massage and return to standby mode. The product also stops automatically when the timer expires.
- Mode Button: Press to cycle through the 4 massage modes: Energize -> Flow -> Twist -> Stretch -> Energize... Indicators light up for the selected mode. Massage intensity resets to medium level with each mode change.
- Pause/Resume Button: Press to stop the massage while keeping the current state (only this button and power button operational). If the product is paused, press this button to resume massage with the previous mode.
- Intensity/Heat Button:
- Intensity Adjustment: Press to adjust massage intensity. The sequence is: Low intensity (indicator: flickering slowly) -> Medium intensity (indicator: flickering rapidly) -> High intensity (indicator: solid light) -> Low intensity.
- Heating Function: If heating is off, press to activate it (indicator lights up). If heating is on, press to turn it off (indicator turns off).
Warranty & Customer Support
For questions, assistance, support, or warranty claims, please contact Naipo via email or the address below.
Web: www.naipocare.com
E-mail: support@naipocare.com
Address: Huanan City Electronic Trading Building P07 Room 120, Longgang District, Shenzhen, China.
Note: Products purchased directly from Naipo benefit from our after-sales service. If purchases are made from other selling teams, contact them for warranty issues.