NAIPO MGS-801 Shiatsu 3D Rotating Massager with Heat

Introduction

Thank you for purchasing the NAIPO Shiatsu 3D Rotating Massager with Heat. Please read this user manual carefully and keep it for future reference. If you need any assistance, please contact our support team with your product number and Amazon order number.

Included

Product Specifications

ModelMGS-801
NameNaipo Shiatsu 3D Rotating Massager with Heat
Input12V ⎓ 2.5A
Power consumption30W
Gross weight2.1KG

Product Diagram

Product Operation Guide

  1. Connect the adapter to the power supply before connecting to the product.
  2. Press the power button [▶️] and the product starts working.
  3. Press the massage direction adjustment button [?] to change the massage nodes' direction. The massage direction changes in every minute by default. After pressing the massage direction adjustment button, the massage nodes will rotate in the desired direction without changing in every minute.
  4. Press the heating button [?] to activate or turn off the heating function.
  5. After using the product, please press the power button [▶️] to turn off the product, disconnect the power cable from the product, then disconnect the adapter from the power supply.

Massage Areas

The massager is designed to target specific body areas:

Important Safeguards

  1. Disconnect the product from the power supply while it's not in use.
  2. Do not use the product one hour before and after the meal to avoid any side effect.
  3. Please do not massage directly on areas like head, elbows, knees, or chest.
  4. Please stop using the product immediately if you feel discomfort during the use.
  5. Children are not recommended to use the product. If children want to use it, supervision is necessary.
  6. Please do not use the product in a humid environment. Keep it away from water or other fluids.
  7. If product malfunctions, please contact the customer service.

Product Maintenance

  1. Please disconnect the product from the power supply before cleaning.
  2. Wipe the product gently with neat and soft cotton cloth.
  3. Do not clean the control panel with wet cloth for functional purposes.
  4. Wipe the product surface and control panel with corrosive detergents.
  5. Wipe the product in use, please place it in a cool and dry place and use it.

Warranty & Customer Support

If you need help regarding product issues, after-sales service, or other relevant problems, please contact us via the email on the cover.

Note: Products purchased directly from Naipo also enjoy our after-sales service. If the purchases are made from other selling teams, we recommend you contact them for warranty issues.

Troubleshooting

Questions & Answers

ProblemCauseSolution
The product does not work.The connection between the adapter and outlet is loose.Please reconnect the adapter to the outlet.
The power button has not been pressed.Please press the power button.
The connection between the adapter and outlet comes loose.Please check whether the adapter and outlet comes loose.
The product has worked continuously for 15 minutes and the massage function is deactivated.The power button has been pressed.Please restart the product.
The overheat protection service has been activated.The power button has been pressed.Disconnect the product from the power supply and wait for it to cool down.
The massage function is not working.The neck massager is loose.Tighten the neck massager.
The massage function is not working.The adapter and outlet are loose.Please check the adapter and outlet.
The 15-minute massage interval of the massager has been activated.The power button has been pressed.Please restart the product.
The overheat protection service has been activated.The power button has been pressed.Disconnect the product from the power supply and wait for it to cool down.

Please contact the customer service if you face problems that cannot be solved by the above suggestions.

Models: MGS-801, MGS-801 Shiatsu 3D Rotating Massager With Heat, MGS-801, Shiatsu 3D Rotating Massager With Heat, 3D Rotating Massager With Heat, Massager With Heat, Heat

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