COSTWAY LIMITED WARRANTY

Warranty Period

• Standard Five (5) Year Parts Warranty: For qualified systems. Proof of defective parts must be provided to the Costway Distributor in exchange for replacement parts. Replacement parts are warranted for the remainder of this five-year period.
• Additional Three (3) Year Compressor Part Warranty: The Compressor is warranted for an additional three (3) year period after the end of the applicable Standard Part Warranty Period (the "Compressor Warranty"). Proof of defective compressors must be provided to Costway or a Costway Distributor in exchange for a replacement compressor. Replacement compressors are warranted for the remainder of the total eight-year warranty period (Standard Part Warranty + Compressor Warranty). This warranty period is not valid if the unit is moved from the original installation location.

Warranty Details

• Warranty is provided by Costway Manufacture.
• Warranty coverage begins on the "original order date" or eighteen (18) months from the date of manufacture, whichever is shorter. The manufacture date is noted on the unit name-plate.
• Others are responsible for all labor and refrigerant charges.
• Proof of purchase (original receipt) is required for all warranty repairs or service.

Warranty Exclusions

• Labor or other costs for diagnosing, repairing, removing, installing, shipping, servicing, or handling defective parts, replacement parts, or new units.
• Any cost to replace, refill, or dispose of refrigerant, including the cost of refrigerant.
• Electricity or fuel costs, or increases in electricity or fuel costs from any reason whatsoever, including additional or unusual use of supplemental electric heat.
• Consequential or other damage(s) caused by rust, brownouts, blackouts, oxidation, corrosion, water, water condition, or freezing.
• Parts that fail as a direct result of environmental influences.
• Failure due to accident, misuse, abuse, faulty installation, or adjustments to appliance controls required to adapt appliance operation to structure size, geographic location, or fuel supply adjustment to the heat anticipator on the thermostat. Costway does not guarantee the temperature difference between the inside and outside of the structure.
• Normal maintenance, such as filter replacement, fuses, etc.
• Failures to equipment or compressors due to incorrect refrigerants or unapproved additives used outside of manufacture's recommendations, or failures due to improper use of metering devices (e.g., thermal expansion valves).
• Temporary heating or cooling units.
• Parts not supplied or designated by Costway, or damages resulting from their use.
• Equipment must be installed per Costway's installation instructions. Unauthorized equipment modifications, including but not limited to changes in mechanical design, electrical design, airflow design, or refrigerant flow, void the manufacturer's warranty.
• Units operated in an incomplete building envelope or used to heat or cool the structure during construction.

Warranty Conditions

• Costway equipment and/or Costway accessories must be installed by a licensed or otherwise qualified dealer or contractor, in accordance with Costway installation instructions and local codes. Improper installation may endanger occupants.
• Equipment must be operated in accordance with Costway operating instructions provided with each unit. The product must not be misused.
• The equipment's rating plate must not be removed or defaced.
• If the original order date cannot be verified, the warranty period begins eighteen (18) months from the date of manufacture.
• The warranty applies only to products remaining in their original installation location.
• Correct consumer contact information is a warranty claim requirement, including: original order number, consumer name, address, and phone number.

There are no other express warranties, except as set forth above. Any implied warranties of merchantability or fitness for any purpose relating to the parts of the unit shall terminate on the termination dates of the corresponding express warranties covering said parts. However, some states do not allow limitations on how long an implied warranty lasts and/or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This limited warranty gives specific legal rights, and you may also have other rights which may vary from state to state.

Instructions to the Owner for Service

1. To obtain warranty service, you are required to show the servicer a bill of sale for the equipment or other evidence of purchase to establish the original date of purchase and proof of ownership.
2. If you suspect a defect in your equipment needing service, please contact the installer of the unit for assistance.
3. If unsuccessful, please contact Costway or a Costway Distributor in your area.
4. Any claim regarding this warranty must be made within 30 days after the occurrence of a problem with the equipment.
5. For more information about the warranty, email service@costway.com (USA) or cs.ca@costway.com (Canada).