Introduction
This guide provides essential troubleshooting steps for KING JACK Digital HDTV Over-the-Air Antennas. It is designed to help users diagnose and resolve common issues, ensuring optimal reception of digital television signals. KING is committed to providing high-quality products and excellent customer support.
Key Features and Operation
The KING JACK antennas are designed for efficient over-the-air signal reception. Depending on the model, some units may feature a KING SureLock™ Signal Meter to aid in positioning and signal optimization. This guide covers operation with and without the SureLock Signal Meter.
Troubleshooting and Support
For detailed troubleshooting procedures, including flowcharts and reference diagrams, please refer to the relevant sections within this document. KING's Service Department is dedicated to assisting dealers and customers with the highest level of satisfaction. For warranty claims or technical assistance, contact KING at (952) 922-6889. Ensure you have a Service Order Number before performing any work for warranty reimbursement.
Warranty Information
KING Jack Antennas are covered by a limited warranty. Please review the warranty details provided in this guide for information on coverage, exclusions, and the process for submitting a warranty claim. For detailed information on replacement parts and procedures, consult the respective sections.