Vollrath Affordable Portable™ Hot Food Station Deluxe Operator's Manual

Thank you for purchasing this Vollrath equipment. Before operating the equipment, read and familiarize yourself with the following operating and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE.

Product Model Overview

DescriptionBlackWalnut WoodgrainCherry WoodgrainGraniteWhiteAmerican NaturalBrushed Aluminum
3 Well NSF2 Buffet Breath Guard Deluxe Hot Food Station – 120V
Solid BaseT38707T38935T38767T38727T38727WT38727NT38727A
Solid Base w/LightsT3870746T3893546T3876746T3872746T3872746WT3872746NT3872746A
Open Storage BaseT38708T38936T38768T38728T38728WT38728NT38728A
Open Storage w/ LightsT3870846T3893646T3876846T3872846T3872846WT3872846NT3872846A
Storage Base w/ DoorT38709T38937T38769T38729T38729WT38729NT38729A
Storage w/Door, w/LightsT3870946T3893746T3876946T3872946T3872946WT3872946NT3872946A
3 Well NSF2 Cafeteria Breath Guard Deluxe Hot Food Station – 120V
Solid BaseT39707T39935T39767T39727T39727WT39727NT39727A
Open Storage BaseT39708T39936T39768T39728T39728WT39728NT39728A
Storage Base w/ DoorT39709T39937T39769T39729T39729WT39729NT39729A
4 Well NSF2 Buffet Breath Guard Deluxe Hot Food Station – 120V
Solid BaseT38710T38945T38770T38730T38730WT38730NT38730A
Solid Base w/ LightsT3871060T3894560T3877060T3873060T3873060WT3873060NT3873060A
Open Storage BaseT38711T38946T38771T38731T38731WT38731NT38731A
Open Storage w/ LightsT3871160T3894660T3877160T3873160T3873160WT3873160NT3873160A
Storage Base w/ DoorT38712T38947T38772T38732T38732WT38732NT38732A
Storage w/ Door, w/ LightsT3871260T3894760T3877260T3873260T3873260WT3873260NT3873260A
4 Well NSF2 Cafeteria Breath Guard Deluxe Hot Food Station – 120V
Solid BaseT39710T39945T39770T39730T39730WT39730NT39730A
Open Storage BaseT39711T39948T39771T39731T39731WT39731NT39731A
Storage Base w/ DoorT39712T39947T39772T39732T39732WT39732NT39732A

Safety Precautions

⚠️ WARNING: Indicates a hazard that will or can cause severe personal injury or death.

⚠️ CAUTION: Indicates a hazard that will or can cause minor or major personal injury if ignored.

ℹ️ NOTICE: Provides important information not related to hazards.

To Reduce Risk of Injury or Damage:

  • Plug only into grounded electrical outlets matching the voltage rating.
  • Do not use extension cords, power strips, or multi-outlet power cords.
  • Use only in a flat, level position.
  • Unplug and allow to cool before cleaning or moving.
  • Do not spray controls with liquids or cleaning agents.
  • Unplug when not in use.
  • Keep away from open flames, electric burners, or excessive heat.
  • Do not operate unattended.
  • Supervise closely in public areas or around children.
  • Do not use food pans deeper than 4" (10 cm).
  • Do not operate if damaged or malfunctioning.
  • Always operate with water in the well.

Features and Controls

The unit features several controls for operation:

  • A ON/OFF Switch: Illuminates in the “ON” position.
  • B Water Level Marks: Used to indicate the correct water level in the wells.
  • C Heat Control Dial: Sets or adjusts the heat of the well. The “0” position is OFF.
  • D Low Water Light Indicator: Illuminates when the water level is low.
  • E Drain Valve: Used to empty water from the wells.
  • F Access Door: Opens or removes to access the drain valve.

Function and Purpose

This equipment is designed to maintain hot food at proper serving temperatures for commercial food service operations. It is not intended for cooking raw food, reheating prepared food, or for household, industrial, or laboratory use. Food must be prepared and placed in the station at proper serving temperatures.

Positioning and Clearance

ℹ️ NOTICE: Do not move the equipment by pushing or pulling on the breath guard.

  • Use the equipment on a flat, level surface.
  • Ensure controls and drains are accessible at all times during operation.

Operation

⚠️ WARNING: Electrical Shock Hazard

Keep water and other liquids from entering the unit to prevent electrical shock. Do not overfill pans, as liquid contact with electrical components can cause a short circuit or shock.

⚠️ CAUTION: Burn Hazard

Do not touch hot food, liquid, or heating surfaces while the equipment is heating or operating.

ℹ️ NOTICES:

  • Using a voltage other than the nameplate rating will damage the unit and void the warranty.
  • Drop-in units meet NSF4 standards with moist heat operation; water is required for even heating.
  • Do not use food pans deeper than 4" (10 cm).

Operating Steps:

  1. Open the access door (F) and ensure the drain valve (E) is closed.
  2. Fill the well(s) with clean, fresh water up to the correct level marks. Do not overfill.
  3. Plug the power cord into a grounded outlet matching the unit's rated voltage.
  4. Turn the power switch (A) to the ON position. Set the heat control dial (C) to the highest setting.
  5. Cover the wells with empty food containers or covers. Allow water to preheat for 45 minutes.
  6. Place containers of hot food (above 140°F / 60°C) into the preheated wells.
  7. Reduce the heat setting to maintain a safe holding temperature and food quality.
  8. Monitor food temperature for safety; the US Public Health Service recommends holding hot food at a minimum of 140°F (60°C) to prevent bacteria growth.
  9. Maintain water level during operation. Periodically (approx. every 2 hours), remove food containers and check the water level. Add hot water if needed.
  10. Use gloves, mitts, or pot holders when removing hot food containers.

Cleaning

⚠️ WARNING: Electrical Shock Hazard

Do not spray the equipment with water or cleaning products, as liquid contact with electrical components can cause a short circuit or shock.

⚠️ CAUTION: Burn Hazard

Hot surfaces and food can cause burns. Allow hot surfaces to cool before handling.

General Cleaning:

  • Clean the equipment daily to maintain appearance and service life.
  • ℹ️ NOTICE: Do not use caustic cleaning chemicals, steel wool, or commercial lime removal products. Rinse thoroughly with clean water after cleaning.

Cleaning Steps:

  1. Turn the heat control dial (C) to the “0” setting and place the power switch (A) in the OFF position.
  2. Unplug the equipment.
  3. Use gloves, mitts, or pot holders when removing hot food containers.
  4. Allow the equipment to cool completely before cleaning.
  5. Rotate the drain valve (E) to the open position and drain the water.
  6. Clean the inside of the wells and the exterior of the equipment with a damp cloth or sponge dipped in soapy water.
  7. Rinse the equipment thoroughly with clean water.
  8. Rotate the drain valve (E) to the closed position.

Cleaning the Breath Guard:

Always use a clean, soft, lint-free cloth or microfiber cloth. Clean with a neutral cleaner, such as warm water with a small amount of dish detergent, or products specifically for cleaning Plexiglas® and acrylic. Recommended cleaners include Novus®, #1Plexi-Clear, Brillianize®.

What Not To Do:

  • Do not use cleaners containing ammonia, alcohol, acetone, or dry cleaning products, as they can damage plastics.
  • Do not use paper towels, abrasive materials, scratching cleansers, razor blades, brushes, steel wool, or scouring pads (e.g., Scotch Brite™).
  • Do not use WD-40®, petroleum-based, industrial, or commercial cleaning products.

Removing Minor Scratches:

Fine scratches can be removed with a specialized mild abrasive polish like Novus #2 or #3. Heavier scratches may require sanding and buffing. For sanding, use progressively finer grits (250, 400, 600), followed by a buffing wheel and compound.

Troubleshooting

ProblemMight Be Caused ByCourse of Action
Switch does not illuminate when in the “ON” position.Equipment is not plugged in.Plug in the equipment.
Wells are not getting hot. Food is not staying hot.Low or incorrect voltage to equipment.Verify the source voltage matches the rated voltage on the equipment's nameplate. If not, have a qualified electrician install the correct voltage supply.
No water or incorrect water level.Add water to the correct level.

Warranty Statement for The Vollrath Company L.L.C.

This warranty does not apply to products purchased for personal, family, or household use. The Vollrath Company LLC warrants its products against defects in materials and workmanship as specified in its full warranty statement. The warranty period begins from the end user's original purchase date. Damages from improper use, abuse, modification, or improper packaging during return shipment for warranty repair are not covered.

For complete warranty information, product registration, and new product announcements, visit www.vollrath.com.

Service and Repair

Serviceable parts are available on Vollrath.com.

To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units directly to The Vollrath Company LLC. Contact Vollrath Technical Services for instructions.

When contacting Vollrath Technical Services, be prepared with the item number, model number (if applicable), serial number, and proof of purchase.

Contact Information

The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, WI 53081-3201 U.S.A.

Main Tel: 800.624.2051 or 920.457.4851
Main Fax: 800.752.5620 or 920.459.6573
Customer Service: 800.628.0830
Canada Customer Service: 800.695.8560

Technical Services: techservicereps@vollrathco.com
Induction Products: 800.825.6036
Countertop Warming Products: 800.354.1970
Toasters: 800-309-2250
All Other Products: 800.628.0832

© 2019 The Vollrath Company L.L.C.

Models: T38727W Hot Food Station Deluxe, T38727W, Hot Food Station Deluxe, Food Station Deluxe, Station Deluxe, Deluxe

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References

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