Safety Precautions
[WARNING] Warning is used to indicate the presence of a hazard that will or can cause severe personal injury or death.
[CAUTION] Caution is used to indicate the presence of a hazard that will or can cause minor or major personal injury if the caution is ignored.
[NOTICE] Notice is used to note information that is important but not hazard-related.
To reduce risk of injury or damage to the equipment
- Plug only into grounded electrical outlets that match the voltage rating on the nameplate.
- Do not use an extension cord with this equipment. Do not plug this equipment into a power strip or multi-outlet power cord.
- Equipment should only be used in a flat, level position.
- Unplug equipment and let it cool before cleaning or moving.
- Do not spray controls with liquids or cleaning agents.
- Unplug when not in use.
- Keep equipment and power cord away from open flames, electric burners or excessive heat.
- Do not operate unattended.
- Closely supervise equipment operating in public areas and/or around children.
- Do not use food pans deeper than 4" (10 cm).
- Do not operate if equipment has been damaged or is malfunctioning.
- Do not operate without water in the well.
Features and Controls
Diagram showing the main unit with callouts A through F. A points to the ON/OFF switch. B points to water level marks. C points to the Heat Control Dial. D points to the Low Water Light Indicator. E points to the Drain Valve. F points to the Access Door.
A. ON/OFF Switch
Illuminates in the “ON” position.
B. Water Level Marks
Used to indicate the correct water level.
C. Heat Control Dial
Used to set or adjust the heat of the well. The 0 position is OFF.
D. Low Water Light Indicator
Illuminates when water level is low.
E. Drain Valve
Used to empty water from the wells.
F. Access Door
Open or remove to access the drain valve.
Function and Purpose
This equipment is intended to keep hot food at proper serving temperatures. Hot food stations are intended for use in commercial food service operations. Hot food stations are not intended or designed to cook raw food or to reheat prepared food. Food must be prepared and placed in food stations at proper serving temperatures. Hot food stations are not intended for household, industrial or laboratory use.
Positioning and Clearance
[NOTICE] Do not move the equipment by pushing or pulling on the breath guard.
- This equipment is to be used on a flat, level surface.
- Controls and drains need to be accessible at all times of operation.
Operation
[WARNING] Electrical Shock Hazard: Keep water and other liquids from entering the inside of the unit. Liquid inside the unit could cause an electrical shock. Do not over fill pans or trays. Liquid could contact the electrical components and cause a short circuit or an electrical shock.
[CAUTION] Burn Hazard: Do not touch hot food, liquid or heating surfaces while equipment is heating or operating.
[NOTICE] Using a voltage other than the nameplate rated voltage will cause damage to the unit. Incorrect voltage, modification to the power cord or electrical components can damage unit and will void the warranty.
[NOTICE] Drop-in meets NSF4 performance standards only when using moist heat. Operation with water is required for even heating of the food product.
[NOTICE] Do not use food pans deeper than 4" (10 cm).
Diagram showing the Access Door (A) and Drain Valve (B).
- Open the access door and check that the drain valve is in the closed position.
- Fill the well to the correct level marks with clean fresh water. Do not overfill.
- Plug electrical power cord into a outlet that matches the rated voltage on the nameplate.
- Place the power switch in the On position. Turn the heat control to the highest setting.
- Cover the wells with empty food containers or covers. Allow the water to preheat for 45 minutes.
- Place containers of hot food, above 140 °F (60 °C), into the preheated well.
- Reduce the heat setting to a level that will maintain a safe holding temperature and maintain food quality.
[NOTICE] Monitor food temperature closely for food safety. The United States Public Health Service recommends that hot food be held at a minimum of 140 °F (60 °C) to help prevent bacteria growth.
- Maintain water level during operation. Periodically (approximately every 2 hours) remove the containers of food and check the water level. Add hot water if needed.
- Use gloves, mitts or pot holders to protect hands when removing hot food containers.
Cleaning
[WARNING] Electrical Shock Hazard: Do not spray water or cleaning products. Liquid could contact the electrical components and cause a short circuit or an electrical shock.
[CAUTION] Burn Hazard: Hot surfaces and food can burn skin. Allow the hot surfaces to cool before handling.
[NOTICE] Do not use caustic cleaning chemicals, steel wool or commercial lime removal products to clean the equipment. Thoroughly rinse equipment with clean water after cleaning.
To maintain the appearance and increase the service life, clean your equipment daily.
- Turn the heat control to the 0 setting. Place the power switch in the OFF position.
- Unplug the equipment.
- Use gloves, mitts or pot holders to protect hands when removing hot food containers.
- Allow the equipment to cool completely before cleaning.
- Rotate the drain valve to the open position. Drain the water.
- Use a damp cloth or sponge dipped in soapy water to clean the inside of the well and the outside of the equipment.
- Thoroughly rinse equipment with clean water after cleaning.
- Rotate the valve to the closed position.
Clean The Breath Guard
Always use a clean soft lint free cloth or microfiber cloth. Clean with a neutral cleaner such as a solution of warm water and a small amount of dish detergent or products specifically made for cleaning Plexiglas® and acrylic plastic. Recommended cleaners for Plexiglas® and acrylic include: Novus®, #1Plexi-Clear, Brillianize®
What Not To Do
- Do not use cleaners containing ammonia, alcohol, acetone or dry cleaning products. Cleaners with these chemicals will damage Plexiglas®, acrylic and other plastics.
- Do not use paper towels, abrasive materials, scratching cleansers, razor blades, brushes, steel wool or scouring pads, such as Scotch Brite™ pads.
- Do not use WD-40® or petroleum, industrial or commercial cleaning products.
Removing Minor Scratches
Fine scratches can be removed with a specialized mild abrasive polish such as Novus #2, or Novus #3. Heavier scratches may require sanding and buffing. Hand sand with a series of sandpapers with increasingly finer grits (250,400,600). Then use a buffing wheel and buffing compound.
Troubleshooting
| Problem | Might be Caused By | Course of Action |
|---|---|---|
| Switch does not illuminate when in the “ON” position. | Equipment is not plugged in. | Plug in the equipment. |
| Wells are not getting hot. Food is not staying hot. | Low or incorrect voltage to equipment. | Verify the source voltage matches the rated voltage on the nameplate on the equipment. If not, have qualified electrical personal install proper source voltage. |
| No water or incorrect water level. | Add water to correct level. |
Warranty Statement
This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written warranty to purchasers for such uses. The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically described in our full warranty statement. In all cases, the warranty runs from the date of the end user's original purchase date found on the receipt. Any damages from improper use, abuse, modification or damage resulting from improper packaging during return shipment for warranty repair will not be covered under warranty. For complete warranty information, product registration and new product announcement, visit www.vollrath.com.
Service and Repair
Serviceable parts are available on Vollrath.com. To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units directly to The Vollrath Company LLC. Please contact Vollrath Technical Services for instructions. When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number, and proof of purchase showing the date the unit was purchased.
The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, WI 53081-3201 U.S.A.
Main Tel: 800.624.2051 or 920.457.4851
Main Fax: 800.752.5620 or 920.459.6573
Customer Service: 800.628.0830
Canada Customer Service: 800.695.8560
Technical Services
techservicereps@vollrathco.com
Induction Products: 800.825.6036
Countertop Warming Products: 800.354.1970
Toasters: 800-309-2250
All Other Products: 800.628.0832
