Roborock Vacuum Cleaner User Manual

Introduction

This is a smart robot equipped with a high-precision laser sensor. The vacuum cleaner independently determines the cleaning route, performs sequential cleaning of the entire room area, and is characterized by high performance. First, the device sweeps the floor, and then collects all foreign objects. The dust suction power is 2000 Pa. Simultaneously, the vacuum cleaner is equipped with many sensors and a powerful obstacle negotiation system, allowing the device to easily adapt to the room environment and select an optimal movement trajectory. Upon completion of cleaning, the robot automatically returns to the dock station.

Using the mobile application "MiJia" (or "Mi Home"), you can check the cleaning trajectory and robot status in real-time, and also set up cleaning zones and use remote device control. Make your life more comfortable. Free yourself from everyday household chores and enjoy life. We wish you a pleasant experience!

Device Overview

The main device includes:

• Main Unit: Features buttons for partial cleaning, cleaning/power, and a ring indicator.
• Ring Indicator: Indicates battery level and status. White light signifies battery level > 20%; Red light signifies battery level < 20%; Flashing light indicates charging or the device is on; Rapidly flashing red indicates a malfunction.
• Buttons:
• Partial Clean Button: Press to initiate partial cleaning of a specific area.
• Clean/Power Button: Press to start cleaning. Press and hold to turn the device on or off.
• Charge Button: Press to initiate charging.
• Dustbin: Collects dirt and debris.
• Filter: Filters the air.
• Water Tank: For mopping function.
• Mop Module: Attaches to the water tank for wet cleaning.
• Dock Station: For automatic charging and storage.
• Power Cable: Connects the dock station to power.
• Wi-Fi Indicator: Shows Wi-Fi connection status (slow flashing: waiting, fast flashing: connecting, solid: connected).

Sensors:

• Return-to-dock sensor
• Collision sensor (bumper)
• Laser distance sensor
• Pressure sensor
• Wall distance sensor
• Drop sensors (located underneath)
• Charging contacts

Other Components:

• Wheels (main and caster)
• Side brushes
• Main brush
• Main brush protective cover

Installation

Dock Station Placement

Position the dock station on a level floor against a wall. Ensure there is at least 0.5 meters (approx. 1.6 feet) of clear space on both sides and 1.5 meters (approx. 5 feet) of clear space in front of the dock station. For optimal mobile app usage, place the dock station within Wi-Fi coverage.

Important: Do not place the dock station in direct sunlight or where other objects might obstruct the robot's return path.

Powering On and Charging

Press and hold the Power button to turn on the device. Wait for the ring indicator to light up, then connect the device to the dock station for charging. The ring indicator's color shows the charge level: White (>20%), Red (<20%). If the charge is too low, the device may not turn on; please charge it promptly.

Quick Settings via Mi Home App

This device supports the Mi Home platform, allowing remote control via the "Smart Home" app. It also integrates with MIUI for smart home device synchronization.

1. Download the App: Find the "Smart Home" app in your device's app store or scan the provided QR code.
2. Add New Device: Open "My Devices" in the app, tap the "+" icon in the upper right corner, and select the new device from the list.
3. Explore More Devices: Download the "MiJia" app for more smart devices.

Installing the Mop Module

1. Attach Mop Pad: Moisten the mop pad, wring out excess water, and insert it into the designated slot on the water tank. Secure it with the provided adhesive strips.
2. Fill Water Tank: Open the water tank lid, fill with water, and close the lid.
3. Attach Mop Module: Align the mop module with the rear of the main unit and slide it into place until it clicks securely.

Important Notes:

• Do not use the mopping function when no one is home.
• If the floor is carpeted, consider using the edge cleaning function or avoid mopping those areas.
• For optimal mopping results, it is recommended to rinse the mop pad every 30 minutes of use.
• If the dock station is placed on a wooden floor, use a waterproof mat to prevent water damage.

Operation

Starting Cleaning

Press the Power/Clean button to start cleaning. To pause cleaning, press any button on the device. To resume, press the Power/Clean button again. To send the robot back to the dock station, press the Charge button.

Important: Do not turn off the vacuum cleaner while it is charging.

Cleaning Modes

You can select different cleaning modes (Quiet, Normal, Strong, Maximum) via the mobile application. The default mode is Normal.

Partial Cleaning

When the device is idle or paused, press the Partial Clean button. The robot will clean a 1.5m x 1.5m central area and then return to its starting position.

"Do Not Disturb" Mode

In "Do Not Disturb" mode, the robot will not automatically resume cleaning or provide voice prompts. The ring indicator brightness is reduced. By default, this mode is active from 22:00 to 08:00. You can disable or customize this mode via the mobile application.

Virtual Wall

(Note: Virtual Wall tape is not included in the standard package. It can be ordered separately.)

Use special tape to create "virtual walls" to block off areas you do not want the robot to clean, such as bathrooms or areas with potential hazards. Ensure the tape is securely attached to the floor to prevent the robot from dislodging it.

Adding Water / Cleaning Mop

If you need to add water or clean the mop pad during a cleaning cycle, first pause the robot by pressing any button. Remove the mop module, add water or clean the mop pad, then reattach the module and press the Power/Clean button to resume cleaning.

Automatic Return to Dock

After cleaning is complete, or if the battery level is low, the robot will automatically return to the dock station. If the battery is critically low, the robot will return to charge and then resume cleaning once it has sufficient power.

Cleaning Process

Once activated, the robot scans the room and divides it into zones. It cleans along the edges of each zone first, then proceeds with a serpentine pattern to cover the entire area. After completing all zones, it automatically returns to the dock station.

Preparation: Before starting a cleaning cycle, remove any loose cables from the floor (including the dock station's cable) to prevent the robot from getting tangled, which could lead to power loss or damage.

Note: If the cleaning time required is less than 10 minutes, the robot will clean the area twice by default.

Zone Cleaning and Spot Cleaning

Using the mobile application, you can define specific zones for cleaning or set a target point for spot cleaning. The robot will then clean only the designated areas.

Maintenance

Main Brush

Recommended: Clean weekly.

1. Turn the robot upside down. Release the latches on the protective cover and remove it.
2. Pull out the main brush. Remove the brush end caps and clear any hair or debris wrapped around the brush.
3. Use the provided cleaning tool to remove hair from the brush.
4. Reinstall the main brush, ensuring the end caps are securely in place, and reattach the protective cover.

Note: For optimal performance, replace the main brush every 6-12 months.

Dustbin and Filter

Recommended: Clean weekly.

1. Open the top cover of the robot and remove the dustbin.
2. Open the dustbin lid (as indicated by arrows) and discard the contents.
3. Rinse the dustbin with water, shake out excess water, and let it dry completely.

Filter Cleaning:

Recommended: Clean every two weeks.

1. Open the dustbin and locate the filter. Press the filter release tab to remove it.
2. Rinse the filter with clean water only. Do not use detergents.
3. Shake off excess moisture and allow the filter to air dry completely in a well-ventilated area for at least 24 hours before reinserting.

Important: Ensure the filter is completely dry before reuse. It is recommended to use two filters alternately.

Side Brush

Recommended: Clean monthly.

1. Turn the robot upside down and unscrew the side brush.
2. Clean the side brush and remove any tangled hair or debris.
3. Reinstall the side brush and tighten the screw.

Note: For optimal performance, replace the side brush every 3-6 months.

Mop Pad

Recommended: Rinse after each use.

1. Remove the mop pad from the water tank.
2. Rinse the mop pad with water and allow it to dry.

Important: Regularly rinsing the mop pad prevents dirty water from affecting the filter. A very dirty mop pad may impact cleaning efficiency.

Note: For optimal performance, replace the mop pad every 6-12 months.

Wheels

Recommended: Clean monthly.

1. Turn the robot upside down to access the wheels.
2. Clean the wheels, removing any dirt, hair, or debris.
3. Reinstall the wheels.

Note: Use clean water to clean the wheels, dry them, and then reinstall.

Sensors

Wipe the robot's sensors with a soft, dry cloth. This includes:

• Four drop sensors (located underneath).
• Wall distance sensors (located on the sides).
• Charging contacts (located underneath and on the dock station).

Battery

The device is equipped with a high-performance lithium-ion battery. To maintain battery health, keep the device charged daily. If the device will not be used for an extended period, turn it off and ensure the battery is charged at least once every three months to prevent degradation.

Manufacturer Information

Manufacturer: Beijing Shitou Technology Co., Ltd.

Model: S5X

Address: Beijing city, Haiding District, Heiquan Road, 8, C Building, 6 Floor, 6016, 6017, 6018 Offices.

Troubleshooting

If the robot encounters an error, the ring indicator will flash red rapidly, and a voice prompt will be heard. Refer to the following for common issues:

• Error 1: Laser Distance Sensor Obstruction: Gently rotate the laser sensor. Ensure no foreign objects are blocking its movement. Clean the sensors and remove any obstructions. If unable to clear obstructions, move the robot to a different location.
• Error 2: Bumper Sensor Issue: Gently tap and clean the bumper sensor. If the bumper is malfunctioning, repeatedly press it to clear debris. If the issue persists, move the robot to a different location.
• Error 3: Wheel Stuck: Move the robot to a different location. If a wheel is suspended, it may cause this error.
• Error 4: Drop Sensor Issue: Clean the drop sensors and move the robot away from edges or stairs. If the drop sensors are dirty or not detecting the floor properly, clean them and move the robot.
• Error 5: Main Brush Issue: Remove and clean the main brush and its mounting components. Hair or debris may be wrapped around the brush or its axis.
• Error 6: Side Brush Issue: Remove and clean the side brushes. Debris may be wrapped around them.
• Error 7: Caster Wheel Issue: Ensure no foreign objects are caught in the caster wheel. Remove and clean the wheel.
• Error 8: Insufficient Space: Ensure there is adequate clearance around the robot. It may be getting stuck or tangled.
• Error 9: Dustbin/Filter Not Installed Correctly: Ensure the dustbin and filter are properly installed. If the error persists, try replacing the filter.
• Error 10: Filter Issue: Ensure the filter is clean and dry. If the problem persists, replace the filter.
• Error 11: Virtual Wall Interference: The robot is too close to the virtual wall tape. Move the robot away from the tape.
• Error 12: Low Battery: Charge the device.
• Error 13: Charging Contact Issue: Ensure the charging contacts on both the robot and the dock station are clean and making good contact.
• Error 14: Battery Temperature Issue: The battery temperature is too high or too low. Allow it to normalize.
• Error 15: Wall Distance Sensor Dirty: Clean the wall distance sensor. Dust may accumulate on it.
• Error 16: Uneven Surface: Place the robot on a level surface and restart it.
• Error 17: Side Brush Malfunction: Perform a system reset.
• Error 18: Suction Fan Malfunction: Perform a system reset.
• Error 21: Laser Distance Sensor Movement Error: Remove any obstructions affecting the laser sensor.
• Error 22: Charging Contacts Dirty: Clean the charging contacts on the robot.
• Error 23: Dock Station Signal Transfer Area Dirty: Clean the signal transfer area on the dock station.
• Internal Error: Perform a system reset.

If problems persist after following these steps, contact the Shitou Technology service center at 400-900-1755 or visit the official website.

Frequently Asked Questions (FAQ)

Robot does not turn on.

Ensure the device is charged. Operate within the recommended temperature range of 0-40°C (32-104°F). Temperatures below 0°C or above 50°C may affect operation.

Charging Issues

Verify the dock station is properly connected to power. Ensure good contact between the dock station and the robot. Check if the dock station indicator light is on.

Robot not returning to dock

Ensure there are no obstructions around the dock station. Place the robot closer to the dock station and check for contact.

Robot behavior

Turn the device off and on again.

Unusual noises during cleaning

Check the main brush, side brushes, and wheels for tangled debris or foreign objects. Pause operation and clean them.

Poor cleaning performance or dust leakage

The dustbin may be full; empty it. The filter may be clogged; rinse it. Clean the main brush for debris.

Wi-Fi Connection Problems

Ensure the robot is within Wi-Fi range. If the signal is weak, perform a Wi-Fi reset, update the mobile app, and try reconnecting.

Scheduled Cleaning Issues

The battery charge must be above 20% for scheduled cleaning to occur.

Power consumption on dock

The robot consumes minimal power while on the dock station to maintain optimal battery charge.

Initial charging time

The lithium-ion battery does not have a memory effect. Charge the device until fully charged before first use; no extended 16-hour charging is required.

Mop Module Issues

Check the water tank for sufficient water. Rinse the mop pad. Ensure the filter is clean. Verify the mop module is correctly installed.

Water leakage

Ensure the water tank lid and filter are properly installed.

Safety Information

Usage Restrictions

• This device is intended for indoor household use only. Do not use it outdoors, on balconies, for cleaning furniture, or in commercial/industrial areas.
• Avoid using on uneven surfaces, open terraces, or areas without barriers.
• Do not use in temperatures below 0°C (32°F) or on floors with spilled liquids.
• Before use, remove all cables to prevent damage or entanglement.
• Clear the floor of fragile items and large debris (e.g., vases, bags) to prevent damage to the robot or other objects.
• Do not allow children or individuals with reduced physical or mental capabilities to operate the device unsupervised.
• Supervise children and pets during operation. Do not let children treat the device as a toy.
• Keep cleaning tools out of reach of children.
• Do not place any objects (including children or pets) on the device, whether it is on or off.
• Keep body parts (hair, fingers, etc.) away from the suction fan during operation.
• Do not use the device to clean flammable materials (e.g., cigarette butts).
• Avoid cleaning carpets with very long pile, as the robot may not clean them effectively.
• Do not allow the robot to pick up heavy or sharp objects (e.g., glass, nails).
• Do not use the laser sensor protective cover, top panel, or wall distance sensor panel as handles for moving the device.
• Perform maintenance only when the device and dock station are turned off.
• Do not clean the device with a wet cloth or cleaning liquids.
• Do not use the mop module when cleaning carpets.
• Use the device strictly according to the instructions. The owner assumes responsibility for any damage or injury.

Battery and Charging

• Use only original batteries, chargers, and dock stations.
• Do not disassemble, repair, or modify the battery or dock station.
• Do not place the dock station near heat sources like radiators.
• Do not clean dock station contacts with wet cloths or liquids.
• Dispose of used batteries responsibly according to local regulations.
• If the power cable is damaged, contact customer service immediately.
• Turn off the robot before transporting it. Use original packaging if possible.
• If storing the device for an extended period, disconnect it from power after a full charge. Store in a cool, dry place. Recharge the battery every three months to prevent deep discharge.

Laser Safety Information

The distance sensor complies with IEC 60825-1:2014 Class 1 standards and is not a hazardous laser source. Compliance with standards: GB 4706.1-2005, GB 4706.7-2014, GB 4343.1-2009, GB 17625.1-2012.