Westinghouse Washing Machine User Manual

Models: WWWF9024M5WA, WWF9024M5SA, WWF8024M5WA

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IMPORTANT INFORMATION THAT MAY IMPACT YOUR MANUFACTURER'S WARRANTY

Adherence to the directions for use in this manual is extremely important for health and safety. Failure to strictly adhere to the requirements in this manual may result in personal injury, property damage and affect your ability to make a claim under the Westinghouse manufacturer's warranty provided with your product. Products must be used, installed and operated in accordance with this manual. You may not be able to claim on the Westinghouse manufacturer's warranty in the event that your product fault is due to failure to adhere to this manual.

WE'RE THINKING OF YOU

Thank you for purchasing a Westinghouse appliance. You've chosen a product that brings with it decades of professional experience and innovation. Ingenious and stylish, it has been designed with you in mind. So whenever you use it, you can be safe in the knowledge that you'll get great results every time. Welcome to Westinghouse.

Visit our website to:

Get usage advice, brochures, trouble shooter, service information, buy accessories & spare parts, online product registration: www.westinghouse.co.nz

CUSTOMER CARE AND SERVICE

We recommend the use of original spare parts. When contacting Service, ensure that you have the following data available. The information can be found on the rating plate: Model, PNC, Serial Number.

  • [Warning/Caution Symbol] Warning / Caution - Safety information.

  • [Information Symbol] General information and tips.

  • [Environmental Symbol] Environmental information.

Subject to change without notice.

CONTENTS

  1. SAFETY INFORMATION

    1. 1.1 Conditions Of Use
    2. 1.2 Child Safety
    3. 1.3 General Safety
    4. 1.4 Installation
    5. 1.5 Use
  2. PRODUCT DESCRIPTION

    1. 2.1 Parts
    2. 2.2 Accessories
  3. CONTROL PANEL

    1. 3.1 Control Panel Description
    2. 3.2 Program Chart
    3. 3.3 Program Options Compatibility
    4. 3.4 Options
    5. 3.5 Settings
    6. 3.6 Start/Pause [Play/Pause Symbol] and Add Clothes [Add Clothes Symbol] Touchpad
  4. DAILY USE

    1. 5.1 Loading The Laundry
    2. 5.2 Using Detergent And Additives
    3. 5.3 Options Setting
    4. 5.4 Starting A Cycle [Play Symbol]
    5. 5.5 Interruption Of A Program
    6. 5.6 Changing A Program
    7. 5.7 Changing The Options
    8. 5.8 Opening The Door
    9. 5.9 At The End Of The Program
    10. 5.10 When The Washing Program Is Completed, But There Is Water In The Drum
    11. 5.11 AUTO Off Mode
  5. WASHING HINTS

    1. 6.1 Sorting The Laundry
    2. 6.2 Temperatures
    3. 6.3 Before Loading The Laundry
    4. 6.4 Maximum Loads
    5. 6.5 Removing Stains
    6. 6.6 Detergents Type And Quantity Of Detergent
  6. INTERNATIONAL WASH CODE SYMBOLS

  7. CARE AND CLEANING

    1. 8.1 External Cleaning
    2. 8.2 Descaling
    3. 8.3 After Each Wash
    4. 8.4 Maintenance Wash With "Tub Clean" Program
    5. 8.5 Cleaning The Dispenser Drawer
    6. 8.6 Cleaning The Drawer Recess
    7. 8.7 Cleaning The Pump
    8. 8.8 Cleaning The Water Inlet Filter
    9. 8.9 Frost Precautions
  8. TROUBLESHOOTING

    1. 9.1 Possible Failures
    2. 9.2 Emergency Door Opening
  9. TECHNICAL DATA

  10. INSTALLATION

    1. 11.1 Unpacking
    2. 11.2 Positioning
    3. 11.3 Water Inlet
    4. 11.4 Water Drainage
    5. 11.5 Electrical Connection
  11. ENVIRONMENT CONCERNS

    1. 12.1 Packaging Materials
    2. 12.2 Old Machine
    3. 12.3 Ecological Hints
  12. WARRANTY

1. SAFETY INFORMATION

1.1 Conditions Of Use

This appliance is intended to be used in household and similar applications such as:

[Warning Symbol] WARNING! The appliance must not be supplied through an external switching device, such as timer, or connected to a circuit that is regularly switched on and off by utility.

In the interest of your safety and to ensure the correct use, before installing and first using the appliance, read this user manual carefully, including its hints and warnings.

To avoid unnecessary mistakes and accidents, it is important to ensure that all people using the appliance are thoroughly familiar with its operation and safety features.

Save these instructions and make sure that they remain with the appliance if it is moved or sold, so that everyone using it through its life will be properly informed on appliance use and safety.

1.2 Child Safety

1.3 General Safety

1.4 Installation

1.5 Use

2. PRODUCT DESCRIPTION

2.1 Parts

Illustration of a Westinghouse Washing Machine showing:

2.2 Accessories

Illustration showing parts:

[Warning Symbol] Transit bolts must be removed before using the appliance.

Accessories include:

3. CONTROL PANEL

3.1 Control Panel Description

Illustration of the control panel with numbered buttons and display:

  1. Program Selector Knob
  2. Temperature Selection Touchpad
  3. On/Off Button
  4. Spin Selection Touchpad
  5. Plus Hygiene Touchpad
  6. Prewash Touchpad
  7. Easy Iron Touchpad
  8. Start/Pause and Add Clothes Touchpad
  9. Time Saver Touchpad
  10. Delay End Touchpad
  11. Display
  12. Save Favourite Program Option
  13. Child Lock Option

Display Description:

3.2 Program Chart

Table detailing washing programs, temperature ranges, spin speeds, maximum load capacity, and type of load/soil level:

Program; Temperature rangeMax. Spin SpeedMax. Load (Dry Clothes)Type of load and soil level
Cotton; Cold to 90°C1200 rpmMax.1)White and coloured cotton. (Adjust wash time according to soil level. See Time Saver table on page 13)
Eco Cotton; 40°C2)1200 rpmMax.White and colourfast cotton. Set this program to have a good washing results and decrease the energy consumption. The time of the washing program is extended.
Mixed; Cold to 60°C1200 rpm4 kgSynthetic or mixed fabric items. (Adjust wash time according to soil level. See Time Saver table on page 13)
Gym Wear; Cold to 40°C1200 rpm4 kgA gentle program designed for mixed fabrics found in delicate clothes.
Extra Dirty; Cold to 90°C1200 rpmMax.Heavily soiled cotton fabrics.
Bedding; Cold to 60°C800 rpm3 kgSpecial program for one synthetic blanket, duvet, bedspread and so on. (Adjust wash time according to soil level. See Time Saver table on page 13)
Machine Clean; 60°C--For cleaning the tub.
Drain & Spin1200 rpmMax.To drain the water in the drum and spin the laundry.
Rinse & Spin1200 rpmMax.To rinse and spin the laundry.
Delicates; Cold to 40°C1200 rpm4 kgDelicate fabrics such as acrylics, viscose, polyester items. (Adjust wash time according to soil level. See Time Saver table on page 13)
Wool; Cold to 40°C1200 rpm2 kgSpecially tested program for woollen garments bearing the "Pure new woollen, non-shrink, machine washable" label.
Fast 15; Cold to 30°C1200 rpm1.5 kgLightly soiled synthetics or mixed fabrics.
Daily 39; 30°C to 40°C1200 rpm5.5 kgDaily wear coloured cotton clothes such as shirts, blouses, towels and undergarments. Ideal for low level of soil.
Full Wash 60; 30°C to 60°C1200 rpmMax.Daily wear coloured cotton clothes such as shirts, blouses, towels and undergarments. Ideal for normal level of soil.
Favourite--Recall you favourite program.

1) Maximum capacity depended on the model of the Washing Machine (see defined on the control panel). model: WWWF9024M5WA / WWF9024M5SA 9 kg, WWWF8024M5WA 8 kg

2) Eco Cotton Program with 40degC option selected is recommended for a full load of normally soiled cotton and is the Energy and Water rating label program.

3.3 Program Options Compatibility

Table showing program options compatibility:

ProgramOption
No SpinRinse HoldTime SaverDelay EndPlus HygienePrewashEasy Iron
Cottons
Eco Cottons
Mixed
Gym Wear
Extra Dirty
Bedding
Machine Clean
Drain & Spin
Rinse & Spin
Delicates
Wool
Fast 15
Daily 39
Full Wash 60
Favourite

1) "Plus Hygiene" option can be combined with temperature 40 to 90 °C only.

3.4 Options

Temperature Touchpad: Press this touchpad repeatedly to increase or decrease the wash temperature if you want your laundry to be washed at a temperature different from the one proposed by the washing machine. (Symbol "*" corresponds to cold wash)

Spin Selection Touchpad: Press this touchpad repeatedly to increase or decrease the spin speed or select Rinse Hold, if you want your laundry to be spun at a speed different from the one proposed by the washing machine.

Time Saver: This option allows you to adjust the wash time. Press this touchpad repeatedly to decrease or increase the wash time according to the soil level of your wash. Use the table below as a guide.

Soil Level
Light>> Medium>> Heavy

Delay End [Delay End Symbol] Touchpad: Before you start the program, this option makes it possible to define the end of the washing program from minimum of 1 hour to maximum of 20 hours.

[Information Symbol] If program duration is longer than 3 hours, minimum Delay End option starts from 4 hours.

Press the Delay End touchpad to choose the end time as you wish. The display shows the number of hours and the indicator beside the touchpad is on.

[Information Symbol] This option must be selected after choosing the wash program, and before pressing the "Start/Pause" touchpad.

For example, if the program duration of your selected program is 3.20 hours and you define the "Delay End" time to 6 hours. This means your wash program will finish in 6 hours. (See diagram)

Diagram showing timeline: "Delay End" Time: 6 hrs. Countdown 2.40 hrs. Working Cycle 3.20 hrs. Pressed Start/Pause -> Start the Program -> End of Cycle

After selecting Delay End time, press Start/Pause touchpad to start the program. Machine will then countdown and update time on the display every hours until it reaches the starting point of the wash cycle.

If you wish to modify or cancel Delay End option after starting the program, follow the steps below:

3.5 Settings

Save Favourite (✩) Program: Program settings that are frequently used can be saved (e.g. Cotton, 60°C, 1200 rpm, with Prewash and Hygienic Care).

To program/re-program Favourite with your own selections and save them, proceed as follows:

  1. Put machine in Stand-By mode.
  2. Select your desired wash settings.
  3. To save favourite program, press and hold "Plus Hygiene" touchpad about 2 seconds and you will hear the sound and "FAU" is flashing on the display.

To recall the favourite wash program, turn selector knob to "Favourite " program. You will get acknowledgement on the display when the Favourite program is loaded.

Child Safety Lock ([Child Lock Symbol]) Option: Your appliance is provided with CHILD SAFETY LOCK which permits you to leave the appliance unsupervised with the door closed without having to worry that children might be injured by or cause damage to the appliance.

[Information Symbol] Set this option after pressing the Start/Pause touchpad.

To set "Child Lock" option:

Enabling/Disabling End-Of-Wash Buzzer: This setting permits you to either enable or disable the buzzer at the end of the program. As an example, you might wish to disable this buzzer when you start a wash when going to bed, so that when the wash finished approximately 1 hour later, it will not disturb you through the night.

[Information Symbol] Error warning beeps such as critical faults are not disabled.

3.6 Start/Pause ([Play/Pause Symbol]) and Add Clothes ([Add Clothes Symbol]) Touchpad

This touchpad has 2 functions:

  1. Start/Pause ([Play/Pause Symbol]): After you have selected the desired program and options, press this touchpad to start the machine. The Start/Pause pilot light will stop flashing and a default program duration will be displayed on the screen. After approx. 15 minutes from the start of a program: The appliance will automatically adjust the selected program duration according to the type and size of the load. The display will show adjusted program duration.
  2. Add Clothes ([Add Clothes Symbol]): [Information Symbol] You can only add clothes when the icon "[Add Clothes Symbol]" shown on the display.

To add clothes:

  1. Pressing the "Start/Pause" touchpad to pause the program.
  2. Wait for the machine to come to a complete stop before opening the door (wait for door lock [Door Lock Symbol] icon to turn off).
  3. Add clothing and close the door.
  4. Resume the program by pressing "Start/Pause" touchpad again.

4. BEFORE FIRST USE

[Information Symbol] NOTE: During installation or before first use you may observe some water in the machine. This is a residual water left in the machine after a full functional test in the factory to ensure the machine is delivered to customers in perfect working order and is no cause for concern.

  1. Ensure that the electrical and water connections comply with the installation instructions.
  2. Put 2 litres of water in the detergent compartment for washing phase. This activates the drain system.
  3. Select a Cottons cycle at 90 °C, without any laundry in the machine, to remove any manufacturing residue from the drum and tub then start the machine.

5. DAILY USE

5.1 Loading The Laundry

  1. Turn the water tap on.
  2. Connect the main plug to the main socket.
  3. Press the On/Off button to turn on the washing machine. Turn the knob to set a program. The washing machine will propose a temperature and automatically select the spin value provided for the program you have chosen. The selector knob can be turned either clockwise or counter-clockwise.
  4. Check and remove objects (if there are any) that could be trapped in the fold.
  5. Place the laundry in the drum, one item at a time, shaking them out as much as possible. (Refer to page 21 "WASHING HINTS")
  6. Close the door. [Warning Symbol] Make sure that no laundry remains between the seal and the door.

5.2 Using Detergent And Additives

[Information Symbol] Please read "Detergents Type and Quantity of Detergent" on page 22 before use.

  1. Detergent Dispenser Drawer: The detergent dispenser is divided into three compartments.
    • Compartment "PREWASH": This compartment is only used for detergent when a "Prewash" option is selected.
    • Compartment "MAIN WASH": This compartment is used for detergent on all programs.
    • Detergent flap: Position down: for liquid detergent. Position up: for powder detergent.
    • Compartment "SOFTENER": This compartment is used for fabric conditioner and starching agent.

[Information Symbol] NOTE: When you use the liquid detergent:

2. Measure out the detergent and the fabric softener;

[Information Symbol] NOTE: The softener amount used must not exceed the "MAX" mark in the drawer. If you use thick softeners it is recommended to dilute with water. Close the drawer gently.

[Information Symbol] NOTE: Residues of detergent, softener and water may remain in the dispenser. It is recommended to clean the dispenser regularly to remove any residue.

5.3 Options Setting

  1. If you want your laundry to be spun or use temperature different from the one proposed by the washing machine, press "Spin" and "Temp" touchpads repeatedly to change the spin speed and temperature. Press the option touchpads, if you want your laundry to be washed with special functions.

[Information Symbol] NOTE: Different functions can be combined which is dependent on the program selected. If an option is not compatible with the wash program selected, the symbol "---" will flash on display along with buzzer sound.

  1. If you want to adjust washing time, press the "Time Saver" touchpad repeatedly to increase or decrease washing time. (See Time Manager guide on page 13)
  2. If you want to define the end of the washing program, press the "Delay End" touchpad repeatedly to choose your washing machine working time.

5.4 Starting A Cycle ([Play Symbol])

To start a program, press the Start/Pause touchpad. The corresponding pilot light will stop flashing and a default program duration will be displayed on the screen. After approx. 15 minutes from the start of a program: The appliance will automatically adjust the selected program duration according to the type and size of the load. The display will show adjusted program duration.

[Information Symbol] If you press any touchpad while a program is operating, the symbol "---" will flash on display along with buzzer sound. (except Start/Pause touchpad and On/Off button)

5.5 Interruption Of A Program

To pause, press Start/Pause. The indicator will start flashing. Press the Start/Pause again. The program will continue.

5.6 Changing A Program

Changing a running program is possible only by switching off the appliance. Press the "On/Off" button to cancel the program and to turn off the appliance. Press the "On/Off" button again to start the appliance. Now you can set a new wash program and change any available options. Press Start/Pause to start the new program.

[Information Symbol] NOTE: The appliance will not drain the water (except programs; Vapour Refresh, Spin, Rinse + Spin, Tub Clean).

5.7 Changing The Options

  1. Press the touchpad Start/Pause. The indicator will start flashing.
  2. If available change the options that you wish.
  3. Press Start/Pause again. The program will continue.

5.8 Opening The Door

While a program or the Delay End is operating, the appliance door is locked and the display shows the indicator "[Door Lock Symbol]". First, set the machine to PAUSE by pressing the "Start/Pause" touchpad. Wait until the door lock indicator goes off, then the door can be opened.

If the door lock indicator "[Door Lock Symbol]" does not disappear, this means that the machine is already heating and the water level is above the bottom edge of the door or the drum is turning. In this case the door CAN NOT be opened. If you need to open it, you must drain the water to open the door.

[Warning Symbol] In case of emergency please refer to "Emergency door opening" on page 32.

5.9 At The End Of The Program

5.10 When The Washing Program Is Completed, But There Is Water In The Drum (Option "Rinse Hold [Rinse Symbol]" is used)

[Information Symbol] You must drain the water to open the door.

To drain the water:

  1. Press the "Start/Pause [Play/Pause Symbol]" touchpad. The appliance drains the water and spins with the maximum spin speed for selected program. Alternatively, before pressing the "Start/Pause" touchpad, you can press the "Spin" touchpad to change the spin speed. You can select "No Spin [Spin Symbol with cross]", if you want the machine to only drain the water.
  2. When the program is completed and the door lock indicator "[Door Lock Symbol]" goes off, you can open the door.
  3. Press the "On/Off" button to deactivate the appliance.

[Information Symbol] NOTE: At the end of the program, the time remaining can suddenly decrease from 7 minutes or less to 0 due to the overestimated total program time during the load sensing phase. In some cases (with perfectly balanced load) the program time can be shorter than the time estimated after the load sensing phase is completed. This is a normal behavior of the machine and not a cause for concern as it does not compromise its performance.

5.11 AUTO Off Mode

The AUTO Off mode automatically deactivates the appliance to decrease the energy consumption when:

6. WASHING HINTS

6.1 Sorting The Laundry

Follow the wash code symbols on each garment label and the manufacturer's washing instructions. Sort the laundry as follows: whites, coloureds, synthetics, delicates, woollens.

6.2 Temperatures

Table of recommended temperatures based on soil level:

TempSoil level
90°CFor normally soiled white cottons and linen (e.g. teacloths, towels, tablecloths, sheets...).
60°CFor normally soiled, colourfast garments (e.g. shirts, night dresses, pajamas....) in linen, cotton or synthetic fibres and for lightly soiled white cotton (e.g.underwear).
50°C
40°CFor delicate items (e.g. net curtains), mixed laundry
30°CCold including synthetic fibres and woollens bearing the label pure new wool, machine washable, non-shrink.

6.3 Before Loading The Laundry

6.4 Maximum Loads

Recommended loads are indicated in the program charts on page 11. General rules:

Clothes LoadQuantity
Cotton, linendrum full but not too tightly packed;
Syntheticsdrum no more than half full;
Delicate fabrics and woollensdrum no more than one third full.

Washing a maximum load makes the most efficient use of water and energy. For heavily soiled laundry, reduce the load size.

6.5 Removing Stains

Stubborn stains may not be removed by just water and detergent. It is therefore advisable to treat them prior to washing.

(*) do not use acetone on artificial silk.

6.6 Detergents Type And Quantity Of Detergent

Low sudsing detergent is required for this washing machine to prevent oversudsing problems, unsatisfactory washing result and harm to the machine.

Low sudsing detergents designed for front load washing machines are labelled "Front Loading", "high efficiency", "HE", such as Cold Power for Front Loaders or "Matic".

Do not use wrong types of detergent, such as Top Loading, Handwash detergent or Soap-Based products in your frontload washing machine. This can result in excessive suds, longer cycle time, low spin speeds, poor rinsing and overloading of the motor.

Quantity of detergent to be used:

The choice of detergent and use of correct quantities not only affects your wash performance, but also helps to avoid waste and protect the environment. Although biodegradable detergents contain substances which in large quantities can upset the delicate balance of nature.

The choice and quantity of detergent will depend on:

Water hardness is classified by so-called "degrees" of hardness.

Information on hardness of the water in your area can be obtained from the relevant water supply company, or from your local authority.

You may have to try using the detergent quantity as per manufacturers' instructions then compare the wash result to the list below and adjust the amount of detergent for your future washes accordingly.

Not enough detergent causes:

Too much detergent causes:

Use less detergent if:

7. INTERNATIONAL WASH CODE SYMBOLS

[Information Symbol] These symbols appear on fabric labels, in order to help you choose the best way to treat your laundry.

Energetic washDelicate washHand washDO NOT wash at all
Max. wash temperature 95°CMax. wash temperature 60°CMax. wash temperature 40°CMax. wash temperature 30°C
[60 Symbol][40 Symbol][30 Symbol]
[60/40 Symbol][40/40 Symbol][30 Symbol]
[Triangle Symbol][Triangle with waves Symbol] Bleach in cold water[Triangle with cross Symbol] DO NOT bleach
[Iron Symbol]Hot iron max. 200 °CWarm iron max. 150 °CLukewarm iron max. 110 °C[Iron with one dot Symbol][Iron with two dots Symbol][Iron with three dots Symbol][Iron with cross Symbol] DO NOT iron
[Circle Symbol]Dry cleaning in all solvents[Circle with P Symbol] Dry cleaning in perchloroethylene, petrol, pure alcohol, R 111 & R 113[Circle with F Symbol] Dry cleaning in petrol, pure alcohol and R 113[Circle with cross Symbol] DO NOT dry clean
[Square Symbol]FlatOn the lineOn clothes hanger[Square with waves Symbol] Tumble dry[Square with waves and one dot Symbol] Tumble dry[Square with waves and two dots Symbol] Tumble dry[Square with cross Symbol] DO NOT tumble dry

8. CARE AND CLEANING

[Warning Symbol] WARNING! You must DISCONNECT the appliance from the electricity supply, before you can carry out any cleaning or maintenance work.

8.1 External Cleaning

Clean the appliance only with soap and warm water. Fully dry all the surfaces.

[Caution Symbol] CAUTION! Do not use alcohol, solvents or chemical products.

8.2 Descaling

The water we use normally contains lime. It is a good idea to periodically use a water softening powder in the machine. Do this separately from any laundry washing, and according to the softening powder manufacturer's instructions. This will help to prevent the formation of lime deposits.

8.3 After Each Wash

Leave the door open for a while. This helps to prevent mould and stagnant smells forming inside the appliance. Keeping the door open after a wash will also help to preserve the door seal.

8.4 Maintenance Wash With "Tub Clean" Program

With the use of low temperature washes it is possible to get a build up of residues inside the drum. We recommend to use "Tub Clean" program to clean the drum regularly to remove any residue.

To run a maintenance wash:

8.5 Cleaning The Dispenser Drawer

The washing powder and additive dispenser drawer should be cleaned regularly. Remove the drawer by pressing the catch downwards and by pulling it out. To aid cleaning, the top part of the additive compartment should be removed.

Illustration showing removal of dispenser drawer and its parts.

8.6 Cleaning The Drawer Recess

Having removed the drawer, use a small brush to clean the recess, ensuring that all washing powder residue is removed from the upper and lower part of the recess. Replace the drawer and run the rinse program without any clothes in the drum.

8.7 Cleaning The Pump

[Information Symbol] Regularly examine the drain pump and make sure that it is clean. Clean the pump if:

[Warning Symbol] WARNING!

  1. Disconnect the mains plug from the mains socket.
  2. Do not remove the filter while the appliance is operating. Do not clean the drain pump if the water in the appliance is hot. The water must be cold before you clean the drain pump.

To clean the drain pump:

  1. Open the drain pump door.
  2. Place a suitable water container below the recess of the drain pump to collect the water that flows out. Press the two levers and pull forward the drainage duct to let the water flow out.
  3. When the container is full of water, put the drainage duct back again and empty the container. Do step 2, 3 again and again until no more water flows out from the drain pump.
  4. Push back the drainage duct and turn the filter counter-clockwise to remove it.
  5. Remove fluff and objects from the pump (if there are any).
  6. Make sure that the impeller of the pump can turn. If this does not occur, contact the service centre.
  7. Clean the filter under the water tap.
  8. Put the filter back into the housing with exposed section facing up. Make sure that you correctly tighten the filter to prevent leakages.
  9. Close the drain pump door.

8.8 Cleaning The Water Inlet Filter

If your water is very hard or contains traces of lime deposit, the water inlet filter may become clogged. It is therefore a good idea to clean it from time to time.

To clean the water inlet filters:

  1. Close the water tap.
  2. Remove the water inlet hose from the water tap.
  3. Clean the filter in the inlet hose with a stiff brush.
  4. Remove the inlet hose behind the appliance.
  5. Clean the filter in the valve with a stiff brush or a towel.
  6. Install the inlet hose again. Make sure that the couplings are tight to prevent leakages.
  7. Open the water tap.

8.9 Frost Precautions

If the appliance is installed in an area where the temperature can be less than 0 °C, remove the remaining water from the inlet hose and the drain pump.

Emergency Drain

  1. Disconnect the main plug from the main socket. Turn off the water tap.
  2. Remove the water inlet hose.
  3. Remove the drain hose from the rear support and unhook it from sink or spigot.
  4. Put the end of the drain and inlet hose in a container. Let the water flow out of the hoses.
  5. When no more water flows, install the inlet hose and the drain hose again.

[Information Symbol] NOTE: Make sure that the temperature is more than 0 °C before you use the appliance again.

9. TROUBLESHOOTING

9.1 Possible Failures

Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your local Service Centre, please check troubleshooting below.

Once the problem has been eliminated, press the Start/Pause button to restart the program. If after all checks, the problem persists, contact your local Service Centre.

[Warning Symbol] WARNING! Deactivate the appliance before you do the checks.

Alarm Code:

Alarm Code:Description
E10The appliance does not fill with water properly.
E20The appliance does not drain the water.
E40The appliance door is open or not closed correctly. Please check the door!
EHOThe main supply is unstable. Wait until the main supply is stable.
E91No communication between electronic elements of the appliance. Switch off and switch on again.

Malfunction

MalfunctionPossible causeSolution
Machine does not start:The door has not been closed. (Error code: E40)Close the door firmly.
The plug is not properly inserted into the power socket.Insert the plug into the power socket.
There is no power at the socket.Please check your domestic electrical installation.
The Start/Pause touchpad has not been pressed.Press the Start/Pause touchpad.
The "Delay End" has been selected.If the laundry are to be washed immediately, cancel the "Delay End".
Machine does not fill the water:The Main supply is unstable. (If EHO appears on the display.)Wait until the main supply is stable. Appliance will start automatically.
The water tap is closed. (Error code: E10)Open the water tap.
The inlet hose is squashed or kinked (Error code: E10)Check the inlet hose connection.
The filter in the inlet hose is blocked. (Error code: E10)Clean the water inlet hose filter.
Machine fills then empties immediately:The door is not properly closed. (Error code: E40)Close the door firmly.
The end of the drain hose is too low. (Error code: E10)Refer to relevant paragraph in "water drainage" section.
Machine does not empty and/or does not spin:The drain hose is squashed or kinked. (Error code: E20)Check the drain hose connection.
The drain pump is clogged. (Error code: E20)Clean the drain filter.
The option "Rinse Hold" has been selected.Press Start/Pause touchpad to drain the water or select spin program.
There is water on the floor:The laundry is not evenly distributed in the drum.Pause the machine and redistribute laundry manually.
Too much detergent or unsuitable detergent (creates too much foam) has been used. Check whether there are any leaks from one of the inlet hose fittings. It is not always easy to see this as the water runs down the hose; check to see if it is damp. The drain hose is damaged.Reduce detergent quantity and use correct type of detergent (refer page 22). Check the water inlet hose connection. Call Service.
Unsatisfactory washing results:Too little detergent or unsuitable detergent has been used.Increase detergent quantity or use different detergent (refer page 22).
Stubborn stains have not been treated prior to washing.Use commercial products to treat the stubborn stains.
The correct temperature was not selected.Check if you have selected the correct temperature.
Excessive laundry load.Reduce load.
The door will not open:The program is still running.Wait until the end of cycle.
There is water in the drum.You must drain the water to open the door (refer "Opening The Door" on page 19.
This problem may be caused by a failure of the appliance.Contact Service. If you need to open the door, please read carefully "Emergency door opening" on page 32.
Machine vibrates or is noisy:The laundry is not evenly distributed in the drum.Pause the machine and redistribute laundry manually.
There is very little laundry in the drum.Load more laundry.
Unstable floors eg. wooden floors.Refer to relevant paragraph in "Positioning" section.
Cycle time longer than displayed:Detergent over dose. Machine unbalance.Reduce the detergent quantity or use another one. (Refer page 22 "Detergents Type And Quantity Of Detergent"). Redistribute laundry manually in the drum and start the spin phase again.
The cycle is shorter than the time displayed.The appliance calculated a new time according to the laundry load.
Spinning starts late or machine does not spin:The electronic unbalance detection device has cut in because the laundry is not evenly distributed in the drum. The laundry is redistributed by reverse rotation of the drum. This may happen several times before the unbalance disappears and normal spinning can resume. If, after 10 minutes, the laundry is still not evenly distributed in the drum, the machine will not spin. In this case, redistribute the load manually and select the spin program.Pause the machine and redistribute laundry manually.
Machine makes an unusual noise:Machine not installed properly. Transit bolts or packaging not removed. The load may be too small.Make sure the levelling of the appliance is correct. Refer to "Installation". Make sure that the packaging and/or the transit bolts are removed. Refer to "Unpacking". Add more laundry in the drum.
No water is visible in the drum:Machines based on modern technology operate very economically using very little water without affecting performance.

9.2 Emergency Door Opening

In case of power failure or appliance failure, the appliance door remains locked. The wash program continues when power is restored. If the door remains locked in case of failure, it is possible to open it using the emergency unlock feature.

Before opening the door:

[Warning Symbol] WARNING! Make sure that the water temperature and the laundry are not hot. Wait until they cool down if necessary. Make sure that the water level inside the drum is not too high. If necessary, perform an Emergency Drain (see page 28). Make sure that the drum is not rotating. Wait until the drum stops rotating if necessary.

To open the door proceed as follows:

  1. Press the On/Off button to switch the appliance off.
  2. Disconnect the mains plug from the mains socket.
  3. Open the filter cover.
  4. Using a suitable tool to pulling the emergency unlock strap (red strap) downward twice (you will hear "click" sound) and hold it, at the same time pull the door handle to open the door. If the door cannot open while holding the strap, try to release it then open the door.
  5. Take out the laundry.
  6. Close the filter flap.

10. TECHNICAL DATA

Dimensions (Height / Width / Depth)850 x 600 x 659 mm
Power supply (Voltage / Frequency)220-240 V~/50 Hz
Total power absorbed2000 W
Water supply pressure (Maximum / Minimum)0.8 MPa / 0.05 MPa
Maximum dry clothes capacityProgramMax. Capacity
CottonsMax.1)
Eco CottonsMax.
Mixed4 kg
Gym Wear4 kg
Extra DirtyMax.
Bedding3 kg
Machine CleanMax.
Drain & SpinMax.
Rinse & SpinMax.
Delicates4 kg
Wool2 kg
Fast 151.5 kg
Daily 395.5 kg
Full Wash 60Max.
Favourite-
Spin speed (Maximum / Minimum)1200 rpm / 400 rpm

1) Maximum capacity depended on the model of the Washing Machine (see defined on the control panel). model: WWWF9024M5WA 9 kg, WWWF9024M5SA 9 kg, WWWF8024M5WA 8 kg

11. INSTALLATION

11.1 Unpacking

[Caution Symbol] CAUTION! All transit bolts and packing must be removed before using the appliance. You are advised to keep all transit devices so that they can be refitted if the machine ever has to be transported again.

  1. Use gloves. Remove the external film. If necessary, use a cutter.
  2. Remove the cardboard top.
  3. Remove the polystyrene packaging materials.
  4. Remove the plastic bag which cover the machine.
  5. Open the door. Remove all the items from the drum.
  6. Put one of the polystyrene packaging elements on the floor behind the appliance. Carefully put down the appliance with the rear side on it. Make sure not to damage the hoses.
  7. Remove the polystyrene base.
  8. Pull up the appliance in vertical position.
  9. Remove the power supply cable and the drain and inlet hoses from the hose holders (A) on the rear of the appliance.
  10. Remove the three transit bolts.
  11. Pull out the plastic spacers.
  12. Put the plastic caps in the holes (X3). You can find these caps in the user manual bag.

11.2 Positioning

It is important that your machine stands firm and leveled on the floor to ensure correct operation. The appliance must not be installed behind a lockable door, a sliding door or a door with a hinge on the opposite side to avoid restricting the machine door.

Use a spirit level on the top and side of the machine to check the levels. If you do not have a spirit level, as a guide use the edge of a door frame, cupboard or bench to check that the machine is leveled.

Loosen or tighten the feet to adjust the level. A correct adjustment of the appliance level prevents vibration, noise and the movement of the appliance when in operation.

Illustration showing how to adjust feet: clockwise "DOWN", counter clockwise "UP".

When the washing machine is levelled, try to rock it from corner to corner. If it does rock, adjust the legs again until it is levelled and does not rock.

Illustration of a person checking the level of the washing machine.

Never place cardboard, wood or similar materials under the machine to compensate for any unevenness in the floor. Install the machine on a flat hard floor. Make sure that air circulation around the machine is not impeded by carpets, rugs etc. Check that the machine does not touch the wall or cupboard units.

11.3 Water Inlet

Connect the water inlet hose to a tap with 3/4" BSP thread. Use the hose supplied with the washing machine. DO NOT USE OLD HOSES.

Illustration showing water inlet connection with check valve.

The inlet hose must not be lengthened. If it is too short and you do not wish to move the tap, you will have to purchase a new, longer hose specially designed for this type of use.

Loosen the ring nut to angle the hose to the left or right depending on the position of your water tap. Do not place the inlet hose downwards. After positioning the inlet hose, be sure to tighten the ring nut again to prevent leaks.

11.4 Water Drainage

The end of the drain hose can be positioned in three ways:

Fitting Hose Guide:

  1. Pull apart to insert hose. Illustration showing hose guide assembly.
  2. Adjust length to suit trough.

In a sink, drain pipe branch:

This branch must be above the trap so that the bend is at least 60 cm above the ground.

Illustration showing drain hose in sink branch with height indicators (Max. 90 cm, Min. 60 cm).

Push the drain hose onto the spigot and secure with a clip, ensure a loop is formed in the drain hose to prevent waste from the sink entering the appliance.

Illustration showing drain hose in drain pipe with height indicators (Max. 90 cm, Min. 60 cm).

In this case, make sure the end cannot come unhooked when the machine will be emptied. This could be done by tying it to the tap with a piece of string or attaching it to the wall.

The end of the drain hose must always be ventilated, i.e. the inside diameter of the drain pipe must be larger than the outside diameter of the drain hose. The drain hose must not be twisted or curled. Run it along the floor; only the part near the drainage point must be raised.

For the correct functioning of the machine, the drain hose must remain hooked on the proper support piece situated on the top part of back side of the appliance.

11.5 Electrical Connection

This machine is designed to operate on a 220-240 V, single-phase, 50 Hz supply.

"An incorrect power supply may void your warranty."

Check that your domestic electrical installation can take the maximum load required (2.0 kW), also taking into account any other appliances in use.

[Caution Symbol] CAUTION! Connect the machine to an earthed socket outlet. The manufacturer declines any [Warning Symbol] responsibility for damage or injury through failure to comply with the above safety precaution. Should the appliance power supply cable need to be replaced, this shall be carried out by our Service Centre. When the appliance is installed, the power supply cable must be easily accessible.

12. ENVIRONMENT CONCERNS

12.1 Packaging Materials

The materials marked with the [Recycling Symbol] symbol are recyclable.

This means that they can be recycled by disposing them properly in appropriate collection containers.

12.2 Old Machine

Use authorized disposal sites for your old appliance. Help to keep your country tidy! The [Recycling Symbol] symbol on the product or on its packaging indicates that this product may not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product.

For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

12.3 Ecological Hints

To save water, energy and to help protect the environment, we recommend that you follow these tips:

Electrolux Warranty

FOR SALES IN AUSTRALIA AND NEW ZEALAND APPLIANCE ELECTROLUX WASHING MACHINES & WASHER/DRYERS

This document sets out the terms and conditions of the product warranties for Electrolux Appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future reference should there be a manufacturing defect in your Appliance. This warranty is in addition to other rights you may have under the Australian Consumer Law.

  1. In this warranty:
    • (a) 'ACL' or 'Australian Consumer Law' means Schedule 2 to the Competition and Consumer Act 2010;
    • (b) 'Appliance' means any Electrolux product purchased by you and accompanied by this document;
    • (c) 'ASC' means Electrolux's authorised service centre;
    • (Electrolux' is the brand controlled by Electrolux Home Products Pty Ltd of 183 O'Riordan Street, Mascot NSW 2020, ABN 61 004782 341 in respect of Appliances purchased in Australia and Electrolux (NZ) Limited (collectively "Electrolux") of 3-5 Niall Burgess Road, Mount Wellington, In respect of Appliances purchased in New Zealand
    • (d) "Warranty Period" means the period specified in clause 3 of this warranty;
    • (e) 'you' means the purchaser of the Appliance not having purchased the Appliance for re-sale, and 'your' has a corresponding meaning.
  2. Application: This warranty only applies to new Appliances, purchased and used in Australia or New Zealand and is in addition to (and does not exclude, restrict, or modify in any way) other rights and remedies under a law to which the Appliances or services relate, including any non-excludable statutory guarantees in Australia and New Zealand.
  3. Warranty Period: Subject to these terms and conditions, this warranty continues for In Australia for a period of 24 months and In New Zealand for a period of 24 months following the date of original purchase of the Appliance.
    • Inverter motor - Further 8 years

4. Repair or replace warranty: During the Warranty Period, Electrolux or its ASC will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective. Electrolux may, in its absolute discretion, choose whether the remedy offered for a valid warranty claim is repair or replacement. Electrolux or its ASC may use refurbished parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Electrolux.

5. Travel and transportation costs: Subject to clause 7, Electrolux will bear the reasonable cost of transportation, travel and delivery of the Appliance to and from Electrolux or its ASC. Travel and transportation will be arranged by Electrolux as part of any valid warranty claim.

6. Proof of purchase is required before you can make a claim under this warranty.

7. Exclusions: You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship. This warranty does not cover:

In addition, Electrolux is not liable under this warranty if:

8. How to claim under the warranty: To enquire about claiming under this warranty, please follow these steps:

9. Australia: For Appliances and services provided by Electrolux in Australia: Electrolux goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure. 'Acceptable quality' and 'major failure' have the same meaning as referred to in the ACL.

10. New Zealand: For Appliances and services provided by Electrolux in New Zealand, the Appliances come with a guarantee by Electrolux pursuant to the provisions of the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading Act. Where the Appliance was purchased in New Zealand for commercial purposes the Consumer Guarantee Act does not apply.

11. Confidentiality: You accept that if you make a warranty claim, Electrolux and its agents including ASC may exchange Information in relation to you to enable Electrolux to meet its obligations under this warranty: For more Information on how we handle your personal Information, see our privacy policy at www.electrolux.com.au/other/privacy/ or www.electrolux.co.nz/other/privacy/

Important Notice

Before calling for service, please ensure that the steps listed in clause 8 above have been followed.

FOR SERVICE

or to find the address of your nearest authorised service centre in Australia

PLEASE CALL 13 13 49

(for the cost of a local call (Australia only))

AUSTRALIA

ELECTROLUX HOME PRODUCTS

169 O'Riordan Street, Mascot NSW 2020

electrolux.com.au

FOR SERVICE

or to find the address of your nearest authorised service centre in New Zealand

PLEASE CALL 0800 10 66 10

(New Zealand only)

NEW ZEALAND

ELECTROLUX (NZ) Limited

3-5 Niall Burgess Road, Mount Wellington

electrolux.co.nz

FOR SPARE PARTS IN AUSTRALIA

please visit shop.electrolux.com.au or

call 13 13 50

(For the cost of a local call (Australia only))

FOR SPARE PARTS IN NEW ZEALAND

or to find the address of your nearest spare parts centre in New Zealand

PLEASE CALL 0800 10 88 20

(New Zealand only)

Models: WWF9024M5WA Washing Machine, WWF9024M5WA, Washing Machine, Machine

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