Hughes OneWeb HL1100W Quick Start Guide
This guide covers how to assemble, install, and commission the OneWeb HL1100W user terminal (UT). For detailed information, refer to the OneWeb HL1100W UT Installation Guide (1044008-0001). Follow the steps in this guide in the order they appear.
Safety Instructions
❗ DANGER: Mount antennas to minimize human contact during operation. Maintain a minimum distance of 3 feet from the antenna to avoid exceeding FCC radio frequency exposure limits. Unplug the satellite modem before servicing or upgrading. Do not place body parts or objects between the radio and reflector during operation.
⚠️ WARNING: The ODU, IDU, and cables are electrical conductors. Transients or electrostatic discharges (e.g., lightning strikes) can damage equipment and cause personal injury or death if exposed metal connectors are touched and not properly installed.
⚠️ CAUTION: The IDU is not waterproof or water-resistant. Contact with water can cause shock injuries and permanent damage.
⚠️ CAUTION: If removing power from the IDU, always unplug the AC power cord from the power source first, then unplug the DC input. Do not remove the DC power cord from the IDU's rear panel while AC power is connected to the power supply, as this could result in electrical shock or modem damage.
- ? Always use the power supply provided with the IDU kit. Using the wrong power supply may affect UT performance.
- ? Connect the AC/DC power supply to a three-wired grounded alternating current (VAC) outlet. A surge protector is recommended to protect the IDU from power surges.
- ? Always connect the DC power cord to the HL1100W-IDU rear panel before applying power to the power supply. Connecting the DC power cord after applying power may result in improper performance or damage to the IDU.
- ? Observe the power standards and requirements of the country where the equipment is installed.
The ODU should be handled with care to avoid damage to its radiating surface, connectors, and mounting elements. Special care is needed to protect the hydrophobic coating on the ODU's top surface. Avoid handling or touching the top surface and protect it from scratching, especially when the unit is upside down during pre-installation. If necessary, use the foam insert from the packaging to prevent anything from touching the ODU's top surface.
What's in the Box?
Equipment needed for your Hughes Managed LEO service:
Outdoor Unit (ODU): [Image of the Outdoor Unit (ODU) which is a flat panel antenna.]
Antenna Mounting Kit:
- 1. Tray
- 2. Rubber mat
- 3. Stanchion
- 4. Non-penetrating mount
- 5. Bolts/screws/washers
[Images of the components for the Antenna Mounting Kit: a tray, a rubber mat, a stanchion, a non-penetrating mount, and bolts/screws/washers.]
Indoor Unit (IDU) Kit:
- 1. HL1100W IDU
- 2. Power supply unit (PSU)
- 3. Power cable
- 4. Coax connectors
[Images of the components for the Indoor Unit (IDU) Kit: the HL1100W IDU, a power supply unit (PSU), a power cable, and coax connectors.]
Installation Steps
Step 1: Unpack and Inspect Components
Unpack and inspect all components to ensure they are present and in good condition.
[Illustration showing the ODU and IDU components being unpacked and inspected.]
Step 2: Assemble Stanchion to Mount
Assemble the stanchion onto the non-penetrating mount (NPM) using the supplied hardware. Affix the hazard label to the stanchion at the indicated position.
NOTE: Place ballast blocks of at least 20 lb (or 9.1 kg) onto either side of the tray to increase stability.
[Diagram showing the stanchion being attached to the non-penetrating mount (NPM). A label indicates where to affix the hazard label. A note mentions placing ballast blocks on the tray for stability.]
Step 3: Mount the Antenna
Install the mounting bolt in the antenna's rear mounting hole, leaving 1/2" of clearance. Guide the antenna using the mounting bolt and alignment boss, and rest it on the stanchion's adapter plate. Fasten the antenna to the stanchion by first installing and fully tightening the front mounting bolt, and then fully tightening the rear mounting bolt.
[Illustration detailing the antenna mounting process: installing the mounting bolt, guiding the antenna onto the stanchion, and tightening front and rear mounting bolts.]
Step 4: Connect IFL Cable to Antenna
Thread one end of the IFL cable onto the antenna's type F connector.
[Close-up image showing the IFL cable being threaded onto the antenna's type F connector.]
Step 5: Ground the Terminal
Ground the user terminal via the IFL cable using the provided ground block. For grounding requirements, see the OneWeb HL1100W UT Installation Guide (1044008-0001).
[Diagram showing the IFL cable connected to a ground block, with an arrow indicating grounding. Text references the installation guide for grounding requirements.]
Step 6: Connect IFL Cable to IDU
Connect the IFL cable to the type F connector on the rear panel of the HL1100W IDU.
TIP: Use the type F torque wrench to ensure sufficient tightness and connection reliability.
[Image showing the IFL cable connected to the type F connector on the rear panel of the HL1100W IDU. A tip mentions using a type F torque wrench.]
Step 7: Connect Power
Connect the DC power cord to the IDU's DC IN connector and apply power by connecting the AC power cord to the surge protector, as shown.
NOTICE: Review the safety instructions in this guide.
[Diagram illustrating the power connection: the DC power cord connects to the IDU's DC IN connector, and the AC power cord connects to a surge protector plugged into a wall outlet. A notice reminds the user to review safety instructions.]
Step 8: Establish Wi-Fi Connection
Establish a connection to the IDU. Use your smart device to connect to the HL1100W IDU's built-in Wi-Fi router. The Wi-Fi SSID and password can be found on the rear label of the HL1100W IDU.
[Image of the HL1100W IDU with its rear panel visible, showing example Wi-Fi SSID and password labels. Text indicates connecting a smart device to the IDU's Wi-Fi.]
Step 9: Commission the Terminal
Download the Hughes LEO app (available on the App Store for iOS devices or Google Play Store for Android devices) to commission the UT.
NOTE: Alternatively, you can commission the UT using the local user interface (LUI) by accessing http://192.168.100.1 in your browser.
[Images of the Apple App Store and Google Play Store logos. Text instructs to download the Hughes LEO app or access the local user interface (LUI) via a web browser at http://192.168.100.1.]
This completes the installation of the HL1100W user terminal.